2021 AUDI E-TRON overheating

4KE012721BF
High-voltage system



— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging with a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Audi recommends having a qualified elec-
trician regularly inspect the electrical instal-
lations that are used for charging.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on

vehicles made by another manufacturer is

not authorized.


() Note
— If the vehicle is not being used for long peri-
ods of time, the high-voltage battery must
be charged after four months at the latest
or the vehicle must be continuously con-
nected to a power source (for 50% charging
target > page 115). Otherwise, the high-
voltage battery could become damaged.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
— On vehicles with only one charging port,
there is a cover on the opposite side of the
vehicle with no charging components instal-
led underneath it. Do not try to open this
cover.
G@) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
(i) Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, Audi
recommends only charging using sockets
that are connected to a separately protected
circuit.
— Audi recommends using Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems on a secure surface
during the charging process > A.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
111
>

High-voltage system

Requirement: the correct power plug must be in-
stalled > page 124.
— Insert the plug into the socket.
— Plug the vehicle charging connector into the ve-
hicle charging port.
— The charging process e will start automatically.
— Once the charging process has completed, un-
lock the vehicle and remove the vehicle charg-
ing connector from the vehicle charging port.
Adjusting the charging power level
The control unit automatically recognizes the
voltage and the available current strength. You
can set whether you would like to charge with full
or reduced charging power. The last setting that
was selected will be saved and used again the
next time the vehicle is charged. If multiple
items are connected to the power circuit, the
charging current may be reduced when charging
Control unit: status and malfunction indicators
at a power outlet. This can help to prevent the
electrical equipment from overheating.
The vehicle has a minimum battery charging ca-
pacity of 880 W. Therefore, if the network volt-
age is less than 200 V, charging using a house-
hold socket will only be possible if the charging
power level is set to 100%. Otherwise, the charg-
ing process will not start.
Before charging, always check if the charging
power setting that was selected last is still suita-
ble.
— To set the charging power level, press and hold
the ® button © ® fig. 87 for at least two sec-
onds.
After the charging power level is set, the status
LEDs Q, {and (will flash green one time. The
selected value (50% or 100%) is displayed on the
left or right side of the ® button.

Indicator lights Meaning Solution


O Green The charger is ready to charge, | Starting the charging process
O O Off but is not charging. => page 112.
O & off
O 0 off
9 Off
O Flashing green _| The vehicle is being charged
QO Off with the ground conductor
E off monitor activated.
0 Off
Off

Flashing green
®O®OVSSC|I®OO0O

ance will be reduced.
C Yellow ed. Possible cause of the mal-
a
& oft is being used in single-phase
mode. The charging perform-
Off
The power cable has overheat- | After the cable cools down, the malfunc-
tion will be automatically cleared. Until it
Off function: a multi-phase socket | cools down, charging performance will be
reduced. If the malfunction continues,
have the power supply/household con-
nection checked by a qualified electrician.

120

4KE012721BF
Driver assistance

Driver assistance
Cruise control system
Applies to: vehicles with cruise control system
The cruise control system assists the driver in
maintaining a constant speed above approxi-
mately 15 mph (20 km/h). The system maintains
the desired speed by braking and accelerating.

ZA WARNING
— Always pay attention to the traffic around
your vehicle when the cruise control system
is in operation. As the driver, you are always
responsible for controlling your vehicle
speed and the distance between your vehicle
and
other vehicles.
— For safety reasons, cruise control should not
be used in the city, in stop-and-go traffic, on
winding roads, and when road conditions are
poor (such as ice, fog, gravel, heavy rain,
and conditions that could lead to hydroplan-
ing), because this increases the risk of an ac-
cident.
— Switch the cruise control off temporarily
when driving in turning lanes, highway exits,
or in construction zones.
—To reduce the risk of an accident, you should
only resume the stored speed if it is suitable
for the current traffic conditions.


() Note
Before driving downhill a long distance ona
steep hill, decrease your speed and use the
braking effect of recuperation > page 94. This
reduces the load on the brakes.
@) Tips
The brake lights turn on when the brakes are
applied automatically.
Switching the system on
Applies to: vehicles with cruise control system

BFV-0220



Fig. 98 Operating lever: switching the system on
Requirement: the ignition must be switched on.
> To switch the system on, pull the lever toward
you to position @.
The Gia or i$) indicator light and the corre-
sponding message will appear in the instrument
cluster.

ZA\ WARNING
If the brakes are malfunctioning (for example,
overheating) while the cruise control system
is switched on, the regulating functions may
shut off automatically.


estate Rem lad lite: Rag ena)
speed
Applies to: vehicles with cruise control system
When the vehicle is stationary, you can preselect
the cruise control speed or activate the speed
while driving.
Requirement: the system must be switched on.
> To preselect a cruise control speed when the ve-
hicle is stationary, tap the lever toward @)/G)
=> page 141, fig. 98.
> To activate the cruise control speed, pull the
lever
toward position @ while driving.
> To set the current driving speed as the cruise
control speed, press the button @) on the lever.
The active cruise control speed is indicated with
the Gg or kl indicator light in the instrument
cluster. >
141

Driver assistance

An additional indicator will appear in the head-up
display*.
Changing the cruise control speed
Applies to: vehicles with cruise control system
Requirement: the system must be switched on.
> To increase or decrease the cruise control speed
in small increments, tap the lever up to the
first level toward @)/G) & page 141, fig. 98.
> To increase or decrease the cruise control speed
in larger increments, tap the lever up to the
second level toward @)/G).
> To increase or decrease the cruise control speed
continuously, tap and hold the lever at the first
or second level toward @)/G).
Overriding or deactivating the cruise
control speed
Applies to: vehicles with cruise control system
You can override or deactivate the cruise control
system. When you deactivate the system, your
cruise control speed will be stored and you can
resume that speed.
Requirement: the system must be switched on
and the regulated speed must be activated.
Overriding
> To temporarily override the cruise control
speed, press the accelerator pedal.
> To resume the stored regulated speed, remove
your foot from the accelerator pedal.
If you override the cruise control system for a
long period of time, the cruise control system
will be deactivated. The [Ud or [RM indicator
light will be displayed and the cruise control
speed will be saved.
Deactivating
> To deactivate the cruise control speed, press
the lever toward @) (not locked into place)
=> page 141, fig. 98, or
> Press the brake pedal.
142

ZA WARNING
Resting your foot on the accelerator pedal
could override the cruise control. This will pre-
vent braking interventions by the system.
See me Lai
Applies to: vehicles with cruise control system

When you switch the system off, the cruise con-
trol speed will be erased.
Requirement: the system must be switched on.
> To switch the system off, press the lever toward
@ (locked into place) > page 141, fig. 98, or
> Switch the ignition off.
Applies to: vehicles with cruise control system
Gir / 3) Speed control system: currently un-
available. See owner's manual
If the indicator light turns on and this message
appears, the cruise control system has been deac-
tivated. There is a temporary malfunction, for ex-
ample the brakes are overheating. Switch the
cruise control system on again later.
Efficiency assist
Applies to: vehicles with efficiency assist
Efficiency assist can assist the driver with predic-
tive information in order to reduce fuel consump-
tion. Depending on vehicle equipment, the sys-
tem may access data from the navigation system,
the camera behind the windshield, and the radar
sensors.
If you remove your foot from the accelerator ped-
al, the efficiency assist can trigger recuperation
based on the situation.
Adjusting the efficiency assist
You can adjust efficiency assist functions individ-
ually. The settings depend on the vehicle equip-
ment.
— Recuperation > page 95.
— Predictive messages > page 143.

Emergency assistance

@) Note
The compressor must be switched off after six
minutes at the most to reduce the risk of
overheating. Let the compressor cool down
for several minutes before using it again.
G) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=> page 106.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
Teele ela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
274
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

@) Note
—Ifthe |e} indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.