4KE012721BF
Care and cleaning
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.
@) Note
— Headlights and tail lights
— Never clean the headlights or tail lights
with a dry cloth or sponge because the
lights could be damaged.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehi
must be free of dirt and dust before po
ishing or waxing.
—To prevent paint damage, do not polish
wax the vehicle in direct sunlight.
cle
L-
or
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte
printed finish.
— Due to the risk of damage, do not use a
or
n
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrum ent
cluster are switched off and have cooled
down before cleaning. To switch off the
upper and lower display, select on the
MMI home screen: SETTINGS > Display &
brightness > MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because the!
could become scratched.
My
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
265
>
Care and cleaning
—If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
— Natural leather
— Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
—To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve-
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
— Wall mount clip
— Do not us any abrasive cleaning products
or any that contain alcohol, because these
increase the risk of discoloration.
266
G) Tips
— Insects are easier to remove from paint that
has been freshly waxed.
— Regular waxing can prevent rust spots from
forming.
— Decorative decals can age due to environ-
mental conditions, which can result in dam-
age such as brittleness. The color may fade
if exposed to excessive sunlight.
Taking your vehicle out
of service
If you would like to take your vehicle out of serv-
ice for a long period of time, contact an author-
ized Audi dealer or authorized Audi Service Facili
ty. You can receive information about the meas-
ures to take depending on the conditions for tak-
ing the vehicle out of service (duration, location,
etc.).
4KE012721BF
Emergency assistance
Applies to: vehicles with vehicle jack
RAZ-0258
Fig. 167 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 166. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
» Using the hex socket wrench (3) from the vehi-
cle tool kit, turn the vehicle jack under the lift-
ing point on the side sill until it is high enough
that the arm @ © fig. 167 is under the desig-
nated plastic mount.
> Align the vehicle jack so the arm @ engages in
the designated Lifting point in the door sill and
the base () lies flat on the ground. The base (2)
must be directly under the mounting point @.
> To lift the vehicle, position the ratchet @ from
the vehicle tool kit with the correct side on the
hex socket wrench (3).
> Move the ratchet () clockwise back and forth
until the wheel lifts up slightly from the
ground.
ZX WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Applies to: vehicles with air suspension:
Changes in temperature or load can affect
the height of the stopped vehicle.
—To reduce the risk of an accident, never
switch the drive system on while the vehicle
is raised.
—To reduce the risk of injury, no work should
be performed under the vehicle while it is
raised.
@) Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
271
Emergency assistance
@) Note
The compressor must be switched off after six
minutes at the most to reduce the risk of
overheating. Let the compressor cool down
for several minutes before using it again.
G) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=> page 106.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
Teele ela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
274
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.
ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
—Ifthe |e} indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
4KE012721BF
Fuses and bulbs
Fuses and bulbs
Fuses
erate mie
Fig. 172 Right side of the motor compartment: fuse panel
cover @)
Fig. 173 Front passenger footwell: cover and clip Q), left
side of the luggage compartment: cover @)
A fuse that has blown will have metal strips that
have burned through.
The fuses are located on the right side of the mo-
tor compartment (@ in the front passenger foot-
well @), and under the left side of the luggage
compartment @).
> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.
> Remove the screwdriver from the vehicle tool
kit > page 267.
> Remove the appropriate cover.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the clip from the fuse panel in the
front passenger’s footwell @).
> Remove the fuse using the clip.
>» Replace the blown fuse only with a fuse that
has the same amp rating.
> Reinstall the plastic bracket.
> Install the cover.
Fuse color identification
Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown 16d)
Red 10
Light blue 15
Yellow 20
White or transparent [25
Light green 30
Teal 35
Orange 40
Z\ WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys-
tem and increases the risk of fire.
Qo Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
277
4KE012721BF
Fuses and bulbs
Fuse panel (2) (black) Fuse panel (4) (brown)
9 |Instrument cluster No. | Equipment
10 | Volume control Right front safety belt tensioner
11 | Light switch, switch panels Left front safety belt tensioner
12 | Steering column electronics Air suspension/suspension control
15 |Steering column adjustment Right headlight
16 | Steering wheel heating Left headlight
Fuse panel 2) (black)
Left rear door control module
No. | Equipment
WOl/@OIN|
A)
M|AILN
Right rear door control module
10 | Infotainment system
1 |Front seat heating - -
> |Cimateconerl system 11 Exe Sealealite systems control module
3 |Left headlight electronics 12 | Diagnostic interface
4 |Panoramic glass roof Fuse panel (5) (black)
5 |Left front door control module No. | Equipment
6 | Sockets 1 Seat electronics, front seat ventilation,
8 | Instrument panel rearview mirror, diagnostic connection
9 | Right headlight electronics 2 Vehicle electrical system control module,
Windshield washer system/headlight diagnostic interface
10 washer system 3 | Exterior sound generator
12 | Parking lock 5 | Electric drive system
raven 6 | Traffic information antenna (TMC)
Fuse panel (8) (re
ueeiP eed) 7 |Active accelerator pedal
No. | Equi it
o. atipmen 8 | Night vision assist
1 |Anti-theft alarm system - - -
9 |Adaptive cruise assist
2 |Drive system control module , - . -
ll Driver assistance systems, intersection as-
3_| Emergency call module sistant control module
4 | Selector lever 15 |USB input
5 |Horn
6 | Parking brake Fuse assignment - luggage compa
7 High-voltage battery, battery monitoring
control module
8 | Roof electronics control module
10 | Airbag control module
11 | Left front lumbar support
12 | Diagnostic connection, light/rain sensor
14 | Right front door control module
15 | Climate control system compressor
16 | Climate control system blower
5 iF
| | eo ed oO
' rR mae Y= ae
aR EE
Fig. 177 Left side of the luggage compartment: fuse panel
with plastic clip
279
>
Fuses and bulbs
Fuse panel () (black)
No. | Equipment
1 | Trailer hitch
3 | Passenger’s side rear safety belt tensioner
4 |Driver’s side rear safety belt tensioner
5 |Trailer hitch socket
6 | Left trailer hitch light
8 |Rear seat heating
Convenience system control module, left
% tail light
Luggage compartment, charging port door
11 | central locking, convenience system con-
trol module
12 | Luggage compartment lid control module
Fuse panel (2) (red)
No. | Equipment
Not assigned
Fuse panel (3) (brown)
No. | Equipment
1 | Driver assistance systems control module
2 | Audi phone box
3 | Right front lumbar support
4 |Side assist
5 | Service disconnect switch
6 |Tire pressure monitoring system
7 |Auxiliary climate control
8 | Exterior antenna
9 |Rear climate control system control panel
10 TV tuner, data exchange and telematics
control module
Virtual exterior mirrors, convenience ac-
11 |cess and start authorization control mod-
ule
12 | Garage door opener
13 | Rearview camera, peripheral cameras
14 Convenience system control module, right
tail light
15
| Right trailer hitch light
280
Bulbs
Your vehicle is equipped with maintenance-free
headlights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
4KE012721BF
Technical data
Windshield and headlight washer system* 6.3 qt (6 liters)
A/C system refrigerant oil
The exact type and amount of refrigerant oil in
the A/C system is specified on the sticker on the
refrigerant compressor.
Refrigerant oil 220g +/-10g
B8U-0380
= ADNAN INN NAO A
Fig. 180 Safety certificate
Gross Vehicle Weight Rating (GVWR)
The maximum permitted total weight @ of the
vehicle is listed on the safety certificate on the
side area of the door or on the driver's door pillar.
Trailer load
e-tron, e-tron
Sportback
4,000 lbs (1,800 kg)
Gross Axle Weight Rating (GAWR)
The maximum permitted load on the front axle
@ or the rear axle @) is listed on the safety cer-
tificate on the side area of the door or on the
driver's door pillar.
Load
The maximum permitted load is listed on the tire
pressure label on the driver's door pillar.
Roof load
The maximum permitted roof load is 165 lbs
(75 kg).
400 lbs (180 kg)
291