
Wheels
not permitted can lead to ve-
hicle damage or accidents.
—If you install wheel covers on
the vehicle, make sure they al-
low enough air circulation to
cool the brake system. If they
do not, this could increase the
risk of an accident.
Tire wear and damage
B4H-0415
a
Fig. 188 Tire profile: treadwear indica-
tor
Tire wear
Check the tires regularly for wear.
—Inflation pressure that is too low
or high can increase tire wear
considerably.
—Driving quickly through curves,
rapid acceleration, and heavy
braking increase tire wear.
—Have an authorized Audi dealer
or authorized Audi Service Facili-
D Obey any applicable regulations in the
country where the vehicle is being oper-
ated.
298
ty check the wheel alignment if
there is unusual wear.
—Have the wheels rebalanced if an
imbalance is causing noticeable
vibration in the steering wheel.
If you do not, the tires and other
vehicle components could wear
more quickly.
Treadwear indicator
Original equipment tires contain
treadwear indicators in the tread
pattern, which are bars that are
1/16 inch (1.6 mm) high and are
spaced evenly around the tire per-
pendicular to the running direc-
tion > fig. 188. The letters “TWI”
or triangles on the tire sidewall
indicate the location of the tread-
wear indicators.
The tires have reached the mini-
mum tread depth !) when they
have worn down to the treadwear
indicators. Replace the tires with
new ones > A.
Tire rotation
Rotating the tires regularly is rec-
ommended to ensure the tires
wear evenly. To rotate the tires, >

4N0012721BF
Wheels
are listed on the safety compli-
ance sticker label located on the
driver’s side B-pillar.
A WARNING
Overloading a vehicle can cause
loss of vehicle control, a crash
or other accident, serious per-
sonal injury, and even death.
—Carrying more weight than
your vehicle was designed to
carry will prevent the vehicle
from handling properly and in-
crease the risk of the loss of
vehicle control.
—The brakes on a vehicle that
has been overloaded may not
be able to stop the vehicle
within a safe distance.
—Tires on a vehicle that has
been overloaded can fail sud-
denly, including a blowout and
sudden deflation, causing loss
of control and a crash.
—Always make sure that the to-
tal load being transported -
including the weight of a trail-
er hitch and the tongue
weight of a loaded trailer -
does not make the vehicle
heavier than the vehicle’s
Gross Vehicle Weight Rating.
Determining correct load
limit
Use the example below to calcu-
late the total weight of the pas-
sengers and luggage or other
things that you plan to transport
so that you can make sure that
your vehicle will not be overload-
ed.
Steps for Determining Correct
Load Limit
1. Locate the statement “THE
COMBINED WEIGHT OF OCCU-
PANTS AND CARGO SHOULD
NEVER EXCEED XXX KG OR XXX
LBS” on your vehicle’s placard
(tire inflation pressure label)
=> page 299, fig. 190.
2. Determine the combined
weight of the driver and pas-
sengers that will be riding in
your vehicle.
3. Subtract the combined weight
of the driver and passengers
from “XXX” kilograms or “XXX”
pounds shown on the sticker
=> page 299, fig. 190.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For ex-
ample, if the “XXX” amount
equals 1400 lbs. and there will >
303

4N0012721BF
Care and cleaning
height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding (@) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner, > page 67
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >
311

Care and cleaning
Component Situation Solution
Laser scanner Deposits Soft sponge with a mild soap solution®
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail Road salt Water, cleaning solution suitable for stainless steel, if nec-
pipes essary
Decorative parts | Deposits Mild soap solution ®, a cleaning solution suitable for stain-
and
trim
less steel, if necessary
Paint Paint damage Repair with touch-up paint
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.
Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.
Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)
No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant
Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth
Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a soft
cloth
Carbon compo-__| Deposits clean the same way as painted parts > page 310
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution
a) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water
Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts {Deposits Mild soap solution®
and
trim
312

4N0012721BF
Emergency assistance
Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.
zs
, WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.
Equipment
Vehicle tool
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack
Applies to: vehicles with conventional drive system
Fig. 191 Luggage compartment: cargo floor cover
Applies to: vehicles with plug-in hybrid drive
Fig. 192 Luggage compartment: cover
Conventional drive system: The vehicle tool kit,
vehicle jack*, tire mobility kit*, and compressor*
are stored in the luggage compartment under
the cargo floor cover > fig. 191.
Plug-in hybrid drive: The vehicle tool kit, tire mo-
bility kit, and compressor are located on the rear
side
of the cover and in the compartment under-
neath > fig. 192.
Conventional drive system
> Lift the cargo floor by the plastic handle
> fig. 191.
> Hook the handle into the luggage compart-
ment weather strip.
> Applies to: vehicles with spare tire: Turn the
handle counter-clockwise and remove the spare
tire.
> Unhook the cargo floor cover before closing the
luggage compartment lid.
Plug-in hybrid drive
> Open the cover using the handle > fig. 192.
Conventional drive system: Depending on the
equipment, the vehicle tool kit and the tire mobi-
lity kit* may be located under the spare tire*, un-
der another cover, or in the tool box.
Tips
— The vehicle jack* does not require any main-
tenance.
— Plug-in hybrid drive: The vehicle must not
be operated without a tire mobility kit.
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 317.
> Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 318.
317

Emergency assistance
> Set the parking brake.
> Select the “P” position.
>» When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 317 and the
spare tire > page 323.
» Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
wheel change.
> Switch the ignition off.
ZA\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack”. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.
Removing the caps
nb oD i)
ail z a
Ve
ae)
é
Fig. 196 Wheel: wheel bolts with caps
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 196.
> Remove the cap with the plastic clip.
320
Tada more) bed
Applies to: vehicles with anti-theft wheel bolts
B4H-0470
Fig. 197 Anti-theft wheel bolt with cap and adapter
You need a special adapter in the vehicle tool kit
to remove the anti-theft wheel bolts.
> Remove the cap @).
> Slide the adapter @) all the way onto the anti-
theft wheel bolt @.
> Slide the wheel wrench* from the vehicle tool
kit all the way onto the adapter @).
> Loosen the wheel bolt > page 320.
@ Tips
Note the code number for the wheel bolt
adapter and store it in a safe place separate
from the vehicle. If you need a replacement
adapter, contact an authorized Audi dealer or
authorized Audi Service Facility and give them
the code number.
Loosening the wheel bolts
B4S-0221
Fig. 198 Wheel: loosening the wheel bolts

Emergency assistance
@® Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
Removing and installing a wheel
@ &
= x
oO oO
B8K-1477
Fig. 202 Wheel: alignment pin in the top hole
Removing a wheel
> Remove the top wheel bolt completely using
the hex socket in the screwdriver handle from
the vehicle tool kit > fig. 201 and place it ona
clean surface.
> Then install the alignment pin from the vehicle
tool kit by hand in the empty wheel bolt hole
> fig. 202”.
> Remove the rest of the wheel bolts.
> Remove the wheel >(). The alignment pin re-
mains in the hole while doing this.
D Applies to: vehicles with ceramic brake rotors*: Use a sec-
ond alignment pin* from the vehicle tool kit for the lowest
hole according to the steps described for the first align-
ment pin.
322
Installing a wheel
Read the directions on S page 322 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@.
> Install the wheel bolts and tighten them gently
using the hex socket.
> Remove the alignment pin and tighten the re-
maining wheel bolt.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench*.
The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.
ZA\ WARNING
— Read and follow the important information
and notes under > page 296.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex
socket will not achieve the required
tightening torque, which increases the risk
of an accident.
@) Note
When removing or installing the wheel, the
rim could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Ue lieraeCelar | mae}
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of hydroplaning.

4N0012721BF
Emergency assistance
4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
Z\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@ Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable onlyifatow >
325