4N0012721BF
Care and cleaning
height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding (@) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner, > page 67
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >
311
Care and cleaning
Component Situation Solution
Refrigerator Dust and dirt Clean the ventilation openings in the luggage compart-
ment
Deposits Lukewarm water, mild soap solution if necessary), then
dry
Defrosting Empty the refrigerator, switch it off, and let it thaw with
the door open, then dry
Carbon compo- Deposits Clean the same way as plastic components
nents
ZA\ WARNING
The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.
ZA\ WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.
@) Note
— Headlights and tail lights
— Never clean the headlights or tail lights
with a dry cloth or sponge because the
lights could be damaged.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
314
2) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
— To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
— To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
4N0012721BF
Emergency assistance
4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
Z\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@ Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable onlyifatow >
325
Fuses and bulbs
Fuse panel ©) (white)
2 |Rear sliding sunroof
DVD drive
AC socket
3 5
6 |Passenger’s side rear safety belt tensioner
7 8
Front center armrest heating
Rear footrest heating
11 | Rear Seat Remote
12 | Driver’s side rear safety belt tensioner
Bulbs
[Note
Your vehicle is equipped with maintenance-free
headlights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
332
4N0012721BF
Index
A
A/C cooling mode............ eee eee eee
A/C system refrigerant oil...............
Accelerator pedal.............2--00000-
also refer to Accelerator pedal..........
ACCESSOFICS 2. eee
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Active SuSpenSiOt es ¢ « ccs so ewe ss eewe ss
Adaptive cruise assist................04.
Cleaning the sensors.............0 0005
Adaptive cruise control
Predictive control..............000005
Adaptive speed assist
refer to Adaptive cruise assist..........
Adjusting the air distribution............
Adjusting the brightness.................
Adjusting the sound.................005
Adjusting the temperature..............
Adjusting the vents.................05.
Adjusting the volume..............00-00-
Adjusting the volume (announcements) ... .
Adjusting the welcome sound............
Airbag system... 2... ee eee eee
Air suspension..............00 000-00 ee
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights...............-.00000.
Allseasontires...............00 eee eee
All wheel drive
refer to quattro... .... eee eee eee
Amazon Alexa integration
Media playback.................00005
QPerating « « ses so secs oo moms 9 wa & ¥ BRE
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-lock braking system............0065
Anti-Slip Regulation.................05.
Antietheftalarmr system siccs oe owes oc cna «
Anti-theft wheel bolts..................
Apple CarPlay
refer to Audi smartphone interface...... 261
Aspect ratio
NidGO verse < ¢ seven & 5 seaRE ze SeHER Fo Bee 255; 257
ASR
refer to Anti-Slip Regulation............ 129
Audi adaptive light...............-..000- 58
Audi connect
MEFEPTONCONNECE: « «esses oo wesc ow xem ¥ v0 222
AUGIGriVe’SelECt ios: « « suas > gemy 2 x seme gee 124
Audi e-tron compact charging system..... 140
Adjusting the charging power level...... 140
Changing or attaching the power cable... 145
SECUCINGls » 5 seme ¢ 9 same < a eR Eee EOE ne 145
Status and malfunction indicators....... 141
Audi musiciintertace sas ss iwes se gee ay oo 252
UGGS iexsy: a 2 wares & & gee & 2 eR Ee ER 253
Audi phone BOX eis 5 y omnes 5 3 eas «8 ews 211
Audi presense........ 0.00 e cee eee eee 178
MGSSAGES saws + & cmer 9 ¢ cemes 9 o ews 8 9 ee 182
Audi pre sense front.............eeeeeee 179
Audi side assist
refer to Side assist............-.00000. 182
Audi smartphone interface.............. 261
Legaliinformationi. . soe. s + scars se cesses ¥ 266
Audi virtual cockpit
refer to Instrument cluster.............. 12
AUTO
Automatic headlights.................. 58
Climate control system..............5- 101
Auto Lock (central locking) ............... 41
Automatic climate control system
refer to Climate control system......... 100
Automatic luggage compartment lid.... 49,50
Automatic transmission...............- 109
Parking lock emergency release......... 112
Automatic wipe/wash system............. 66
Auxiliary climate control................ 104
Average consumption.................-- 16
Average speed ..... 0... cece ccc eee renee 16
B
Bag hooks........ 0... eee eee eee eee 97
Band
refer to Frequency band............... 242
345
4N0012721BF
Index
Cleaning carbon components........ 312, 314
Cleaning control « sisi + wee x x deere se mane 313
Cleaning decorative parts andtrim........ 312
Cleaning exhaust tail pipes.............. 312
Cleaning plastic parts.................. 313
Cleaning textiles..................000, 313
Climate control system..............00. 100
Climate control system controls in the rear
Child Safety \OCKicw: ¢ : nee 5 2 cones ¥ 2 owen gy 51
Closing
Automatic luggage compartment lid...... 49
Convenience Closingtos « a sss « sazene w © enuvee 53
HOOd .. 0... cece eee 276
Luggage compartment lid............... 49
Luggage compartment lid with foot motion . 50
Panoramic glass roof................... 53
Rear window sunshade...............-. 55
Sunshades(roof)' « seissies wo sense ow amnion oo oyeu 53
Sunshade (windows). ...........5250005 52
WINGOWS = say = : wees ss eam ¢ tees a ee 52
Closing aid (power closing doors).......... 41
Coasting .... 0.0.6.0 cece eee eee eee 114
Cockpit dimming..............0ee eee eee 63
Cockpit (overview) ......... 0. cee eee ee eee 6
ColoreOdetin. « a sas + « cnewere + rises w ¥ aveanee wo 343
COMBUSHONCNGING cscs: ss wees se ewes oe wa 114
Combustion engine startup.............. 112
Comfort auxiliary climate control......... 105
Comfort:entty © sees ¢ seems sv een cv ewe ve 125
Coming home/Leaving home
refer to Entry/exit lighting «cis. eecs es vs 61
Compact Spare tire = sexs sy sews « ¢ ees g x os 323
GOMmpartiietits's « : wowy = : mews 2 : eeees 2 2 ee 95
Compass inthe mirror............-...0-- 68
Compliance ........ 0... eee eee eee eee 341
Conference call...............-.-.2.20005 217
Configuration wizard.............0...00- 20
COMMC Cina +o auveara wo wivaens ao aweiie a awa oa ae 222
Data plans...... 2... eee eee eee ee 225
Data Privaey'ss: s & seis s ¢ aces s ences se mee 336
Emergency:¢alll. sscsscx 2 cane # een + waver « 227
Infotainment
Infotainment services. ............0005 223
Online roadside assistance............. 228
Vehicle control services............200- 224
Connected devices
Device overvieW......... 0.00. cece eee 265
Connections
referto Media............eeeeeee 250, 253
Consumer information...............005 338
Consumption
Reducing ; = ess < sex ¢ s ween e x see «ee 116
Consumption (uel) « « was « asses os say & se 16
Contacts
IMPOFtlNG sews 2 « wees 2 aoe 2 BORE & e Gow 219
Updating inthe MMI...............06 219
also refer to Directory................. 216
Convenience key..........-..0 eee eee eee 41
CONVENIENCE CLOSING iss & same a 2 Hace § x HOR 53
also refer to Vehicle key..............0. 45
Convenience opening and closing
SUMSHAGE cmwsces wa ceowems «x amernte mo meneME aw one 53
Windows or panoramic glass roof........ 53
Coolant temperature display.............. 14
Cooled glove compartment............... 95
Gooling MMO eke... cesses + wenn as aineins ow te 101
Cooling system
Adding
coolant ............00 ee eee eee 282
Checking the coolant level.............- 282
GOOLANE cessawe se sevens eo seo ow oumORI wa aeRO 281
Cornering lights: « » eaves x s wewe a e mews 2 s pew 58
Cross traffic assist (intersection assistant) .. 185
Cruise Control’ system: « s wm sv esex s oes 163
Cup
holders. ...... 00... cee eee eee eee 95
Current consumption..................0. 16
Curve tilting function.................0. 125
D
Data module
Serial number (IMEI) .................. 219
Data plans........ 0... eee eee eee eee 225
Data Privacy. ... 00... cee cece eee 336
DAES ccaseus so anzee 0 0 emecen 4m cnneeis a memati © sxetone 16
Setting............ 0.0.2 263
Daytime running lights.................. 58
Declaration of compliance............... 341
DEF (instrument cluster)...............0. 12
Demo mode
refer to Presentation mode............. 240
Destination onthe map................. 233
347
Detailsts » swccu © x wweove ox seivean a x seme 2 2 wees 233)
Determining correct load limit........... 303
Digital compass ..............0 eee eee 68
DIMENSIONS): « : wees « « wees sg eas ge eR ae 343
Dimming the exterior mirrors............. 64
Dimming the rearview mirror............. 64
Directory .... 2... eee cee eee eee 216
BUSINGSS;Card wen = waam 2 2 weien x > mane a o 216
SeOttiNQS: css « serene ¢ v suewas ev ere Sw eee & 219
Display
CLEARTITG Ae = «: susnens a oi urea ao cieeie « 0) anetine 0 i 313
DispOSalecie «+ sssoee a 0 ensues wo mezess vv arate @ 338
DistamC@ enc o «vse ov wasen a a oawe 2 a wm ¥ os 16
Distance warning sews so ssc + awson 9 & secon 175
Doors
Ghildisafiety lOGk seccas x 0 neue x cnemen « 0 aseasin 3 51
Door contact switch...............200-. 62
Mechanically unlocking and locking....... 44
Power closing/closing aid............... 41
Driver information system................ 13
Drives
refer to Media...............0-4- 250, 253
Drive select
refer to Audi drive select............... 124
Drive systeM.... 0.0... ee eee eee eee 114, 118
Audi drive select .............0.000008 124
Driving down hills.............2.-00 eee 122
Driving program........ see e eens 110,174
Driving through water.................. 122
Drivingueiime’, so sxeusie «i coissen © a onmvire © eaten wo 2 16
Driving tips
Driving through water...............-- 122
Efficient driving : see: sy esse ss ores 5 ces 116
Uphill and downhill................... 122
Driving UpHillsss « » sess x = wavs a & saws 2 5 wee 122
DVDidfivein: « « saves 2 = cms 5 2 ewes & ese Fe 251
Dynamic all-wheel steering.............. 127
E
| 220
S@CtiNGS news « woes © s woos 4 & ween & 3 rane 220
EDL
refer to Electronic Differential Lock...... 129
EDR
refer to Event Data Recorder (EDR)...... 333
348
Efficiency assiStccc «sows 6 = meee ow eeaee ¥ o 164
Predictive control...............00005 170
Electrical system ..... 0.0... 0. eee eee ee 284
Electric range... . 2... eee eee eee 238
Electromechanical parking brake......... 121
Electronic Differential Lock.............. 129
Electronic immobilizer sss. 5 s een so mayen 4 os 46
Electronic Stabilization Control........... 129
Embedded SIM card s « saga « ¢ secon ae was ¢ 3 223
Emergency assist. ..........00-.0ee eee 186
Emergency assistance.................. 317
Emergency braking function............. 121
Emergency call...............-00. 218, 227
Emergency flashers.............---000-- 61
Emergency Mode w icies saw es cee ee een 112
Emergency operation
DOORS iss secwous « os exewans = x caamene = exanems = > wR & = 44
Fuel filler door... ..... 00... eee eee eee 273
Luggage compartment lid............... 51
Panoramic:glass rOOF sre. 6 2 sree «2 severe o oe 54
Emissions control system.........-.0005 273
Eneroy COnsUMMersios se neww + wen a s eee a sg 16
Enéroy flow display’: sce: ss swam + s aes vee 115
Energy management............--...0- 117
Energy recovery.............0..0.0000. 114
Engine
Breakinigniti's « seus « segues x ¢ awe 3 eee Ze 114
Coolant. ascvons vs acne wo awcvces 0 a semana w stamese 281
Emergency stop.......--..00-.ee eee 107
JUMP StACING « ¢ gems + a eee gy eS 8s ee 323
Start/Stop system « secs so sews oe enews ¥ oo 117
Starting/stopping.............0.-000 107
Engine braking effect
refer to Recuperation................. 114
Engine compartment
Opening and closing the hood.......... 276
OVERVIEW « cscs +o soeces «a sserens wo aewens © a ow 277
Safety precautions..............0000 0 274
Engine oil
AGING « xsins < = cevan ¢ § Sates 7 5 Ee FS ESR 277
CHANGING ie: @ 2 ween 2s eee sa ee oe ewe 2 280
Checking oil level... .. 0... . cee ee eee eee 277
Consumption....................200- 277
Indicator lights. 5 ws s ewes » s wwe as eens 278
Replacement interval................. 287
Temperature display................0-. 1s
Index
Glossary of tire and loading terminology... 292
Glove compartment ........0. 0c cece scene 97
Cooled... 62... eee eee 95
Valet parking’: + exes « ¥ cans & ¢ Sees + ¥ eevee 2 55
Gross Axle Weight Rating (GAWR)........ 344
Gross Vehicle Weight Rating (GVWR) ...... 344
GVWR
refer to Gross Vehicle Weight
Rating (GVWR) « sees © 2 sorves 2 0 ssamewe « a aes 344
H
Handset
refer to Rear Seat Remote............... 26
Hamdstreeis « snscsa: x x srawaws a x sams tv aceon wx one 210
HandsiFree Profiles. «ssw oo amin ss mmm © 210
Head-up display
TAGJUSTIAG scsi «6 sxsvews «a anexsen on amma 6 suszens wo 33
Adjusting the brightness................ 63
QOPErSLING’s + aces 3 = news 3 2 mom § ede + Ee 33
Headlight range control...............00. 58
Headlights
Cleaning’: « ¢ saws = ¢ sews oy eeew ee ees ene 311
Headlight range control................ 58
Washer system... .. 0... eee eee eee eee 66
Washer system (filling washer fluid) ..... 287
Head restraints
IACJUStIN Gans s cuecem @ 3 owen « 8 wee 6 oreHeR 79
Removing and installing................ 79
Heated rear Window occ. cee eee eee 102
Heated steering wheel.............00005 104
FO atingpasies ao svsise « & smwene © & anaes @ Hanae @ 0 6 100
HFP
refer to Hands Free Profile............. 209
High-voltage battery...............008- 131
Audi e-tron compact charging system.... 140
CharginiGee: « s eves = x sees + o eee eg 131, 134
Charging display on the vehicle......... 135
Charging equipment.................. 138
Charging methods.................... 131
Charging ports on the vehicle........... 131
Charging time.......... 2... eee eee 132
Connecting the charging cable.......... 134
Messages while driving................ 137
Not running for long periods of time..... 133
Opening the charging port door......... 134
Quick:eharging sec = 2 sews 2s eves vs wens we 131
350
Setting the timer’. « « esses v6 meee ve meee vs 136
Transporting charging equipment....... 139
High-voltage system............-...00-. 131
High beams
High beam assistant............00e00u 59
Highway lights..................-.0000s 58
Hill descent control.............0 2200s 122
Hill.holdiassisty. w:cesice x ecesese w = syersim oo avoir 109
Home
refer to Home address.............005 236
Home address............ 000-00 e eee 236
HomeLink
refer to Garage door opener............. 55
Home screen... 1... 0. cece eee eee eee ee 19
HOM... eee ete teens 6
Hotspot
refer to Wi-Fi...........0.- 00 eee eee 225
I
Ignition
Switching on and off...............0-. 107
Imbalance (wheels)..................-- 298
Immobilizer
refer to Electronic immobilizer........... 45
Indicator lights: : see: ss eens sy ores x copes se 7
Inspection interval............-.00--00. 287
Instrument cluster...............-0000-5 12
Adjusting the layout................0.. 13
Cleaning iwi: © swine ¥ o cwenie 2 weve wo 2 een « © 313
Engine code... .. 2... eee eee eee 267
FailUr@lve s = eee 2 x mown a = Beers ee ee x eee 12
Onsboard:computen « sss x x wari so swans oa 16
Operating......... 00. c cece eee ee eee 13
Service interval display...............- 287
Software information................. 267
Switching tabs.................0000005 13
SWitchintg CHE VIEW ass + ans 4 s ees xo Ra 13
Vehicle functions « « sivas < siren oo mewn 6 9 oe 16
Version information...............00- 267
Instrument illumination................. 63
Integrated assistance................0.. 20
Integrated Toll Module................. 161
Intelligent search
NaVvigatlotincs + weseuire + exaueas wo avassos i # eae 231
Interference-Causing Equipment Standard
(ICES) 2... eee eee 342