2021 AUDI A7 service interval

Table of contents

Co | fan a 236
General information................. 236
DVD: drive « swe s 2 awe 2 ewes 2 ewe see 236
Bluetooth audio player............... 237
Amazon Alexa.... 2.0.0. cece eee eee 237
Multimedia connections.............. 238
Playing medias. « & ssc 2c ewae « owe oo ee 239
Options
and settings................. 243
Supported media and file formats...... 244
Troubleshooting ewies 2 < sce se enw so xy 245
Audi smartphone interface...... 247
S@tUD « ses + y gam peas + yoms os Bene 247
Troubleshooting.............-..00005 248
Additional settings.............. 249
Systemisettingsc « + cssuene so mvswee a soseeue vs 249
Software update........... 0.0 e eee 250
Connected devices..............2---5 251
Legal.information ss « sess s+ ama sx ween « 252
Additional information.......... 253
Brands and licenses...............-4- 253
Maintenance and Care........... 254
Checking and Filling............. 254
Fuel... cee eee 254
Refueling ......... 0... ce eee ee eee eee 255
Emissions control system............. 259
Engine compartment.............+06% 259
Engineoil........ 00... eee eee eee 262
COOLINGSYSEEM « « sees & = nets 5 = eetew so ore 266
Brake:fluid «2 csoswe s 2 wscceve ov eevee oo erm 269
Electrical system. ...........002-0 00 269
Battery: » = sees = » mean 5 4 meee ye ee Gt BE 270
Windshield washer system...........- 272
Service interval display............... 273
WWATEBUSE. core 5 6 sae oo sms oo ee oo oe 274
Wheels and Tires...........--0000 00s 274
Tire pressure monitoring system....... 292
Tire pressure monitoring system....... 294
Run-flat tires... 2.2... cee eee eee eee 296
Care and cleaning................ 298
General information..............4.. 298
Car washes ........... 0000 e eee ee eee 298
Cleaning and care information......... 299
Taking your vehicle out of service....... 304
Doilt Yoursell eis ics tiie as nscwa so ease 305
Emergency assistance........... 305
General information................. 305
EQUIPIMIENE sso 6s cass a 2 sam o & aueeM wow 305
Tire mobility kit.............0...000. 305
Replacing wheels................-.4. 308
Space-saving spare tire............... 311
JUN PESTAREIAG « x sensves » a seemme @ » emcee oo econ 311
TOWING... 2 eee eee eee ee 313
Fuses and bulbs.................. 316
Fuses... 0... eee eee eee 316
Bul BSc = = geupe 2 » eeu ¢ e meuee xe Ee a eS 320
Customer information........... 321
Data privacy...................... 324:
Privacy NOtiCe « iesis 2s moms + eee ¥ wee 321
Image recording................-.00. 321
Data memories............0.ceeeeeee 321
Transmitted information.............. 323
Accessories and technical
CHANGES: « « owes 5 ¢ sews + & eeu bc eS oe 326
Wa Plat yiis < s eseceits © + seavene i + snereie © w omneete 326
Audi Literature Shop..............0-- 326
Driving in other countries............. 326
Maintenance, repairs, and technical
modifications..................00008 326
Accessories and parts..............-. 328
Reporting Safety Defects.............. 328
Declaration of compliance for
telecommunications equipment and
electronicisystemsi. se sve sx esis 2 x ee 329
Technical data.................... 331
Identification data................00. 331
Vehicle data........... 0... cee eee eee 331
TMAOX:: « s sence 3 2 neem © 2 eens © x eee 2 Be 333

Driving

Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Applies to: vehicles with plug-in hybrid drive: Se-
lect the “N” gear so that recuperation is not used
for braking.
Brake pads
New brake pads do not achieve their full braking
effect during the first 250 miles (400 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Applies to: vehicles with plug-in hybrid drive: Be-
cause recuperation is also used for braking, the
break-in period for new brake pads is 500 miles
(800 km).
106
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Ceramic brakes
Applies to: vehicles with ceramic brakes
Ceramic brakes provide excellent deceleration
rates.
The break-in period for new ceramic brakes may
be significantly longer than for standard brake
rotors. Due to the properties of the material,
they may cause noises at lower speeds. Ceramic
brakes also absorb more moisture in wet condi-
tions. Therefore, there will temporarily be less
braking force than when the brakes are dry. You
can compensate for this by pressing the brake
pedal harder.
Automatic post-collision braking system
The automatic post-collision braking system can
help to reduce the risk of sliding and of addition-
al collisions after an accident. If the airbag con-
trol module detects a collision, the vehicle is
braked by the ESC.
The vehicle does not brake automatically if one of
the following occurs:
— The driver presses the accelerator pedal, or
— The braking force generated by the pressed
brake pedal is greater than the braking force
that
would be initiated by the system
— The ESC, the brake system, or the vehicle elec-
trical system is not functioning

ZA WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.

Driving

parking brake is set. You can release the parking
brake manually or automatically when you start
to drive.
Setting and releasing the parking brake
> Setting: pull the ©) switch.
> 1 / o appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
> Releasing: when the ignition is switched on,
press and hold the brake pedal and press the ©)
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal. Make sure
the indicator light is off before you start driving.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
> Press the accelerator pedal to start to drive.

ZA\ WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. Secure the vehicle against roll-
ing before exiting the vehicle > page 94. See
an authorized Audi dealer or authorized

Audi Service Facility for assistance.

@) Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To reduce
the risk of this happening, pull and hold the
©) switch while pressing the accelerator
108
pedal. If enough drive power has built up at
the wheels and the vehicle does not roll
backwards, then release the switch to start
to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver.
> Pull and hold the ©) switch while driving.
» An audio warning signal will sound and emer-
gency braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.

ZA\ WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-
dent.
iia Parking brake: malfunction! Safely
stop vehicle. See owner's manual
EG / @ Parking brake: malfunction! Please
release parking brake

If one of the two messages appears, there is a
malfunction in the parking brake. If the message
appears while stationary, check if the parking
brake is released and can be reset. If this is the
case,
switch the ignition off and back on.

4K8012721BF
Driving

If the message stays on, if the parking brake can-
not be released, or if the message appears while
driving, do not continue driving. Secure the vehi-
cle against rolling before exiting the vehicle
= page 94. See an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
fw Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on inclines
and shift to “P”.
A / {Q) Parking brake: warning! Vehicle parked
too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
fa / Parking brake: applied
The parking brake is set. Press and hold the brake
pedal
to release the parking brake.
Special driving situations
Sy Seas ASLAN LLS)
Applies to: RS models
When driving in a sporty style, the wear on all ve-
hicle components is greatly increased, especially
on the engine, transmission, tires, brakes, and
suspension. This can result in increased wear. Al-
so note the following points:
— Make sure the vehicle is in good condition.
Make sure to check the brake pads, tire tread,
and tire pressure (when tires are warm).
— Beforehand, warm up the engine by driving no
higher than two-thirds of the maximum permit-
ted engine RPM. The engine oil must be
brought to a minimum temperature of 158 °F
(70°C).
— Before stopping the vehicle, allow the engine
and brakes to cool back down to a regular oper-
ating temperature by driving normally.
If necessary, use the following functions:
— Dynamic Audi drive select mode* > page 111
— Launch Control > page 98
— Limit ESC > page 116
@ Tips
Wear caused by load does not constitute a ve-
hicle fault as defined by the terms of the war-
ranty.
Driving uphill and downhill
When driving uphill, downhill, or at high alti-
tudes, note the following information:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.
— When driving down hills, you can activate the
hill descent control if you press the brake pedal
while driving in “D” gear. The automatic trans-
mission will select a gear suitable for driving
down the hill and will attempt to maintain the
speed at which the vehicle was traveling at the
time the brake pedal was pressed. Press the
brake pedal if necessary. The hill descent con-
trol will switch off once the hill levels out or
you press the accelerator pedal.
— Utilize the engine braking effect when driving
downhill by selecting the “S” driving program
=> page 96. This especially applies when towing
a trailer. This reduces the load on the brakes.
— Apply the brakes in intervals and do not press
the brake pedal continuously.

ZA\ WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill
climbing ability of your vehicle. Your vehicle
could tip or slide.
— Do not drive at an angle on steep inclines
and hills. If your vehicle is about to tip, you
must immediately start steering in the di-
rection of the downward slope to reduce the
risk of an accident.
— Always be ready to brake when using the hill
descent control function.

109

Trailer towing

you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* Comfort mode > page 111
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 112.
Likewise, the vehicle cannot be raised manually
using the Raise function > page 112.
The air suspension trailer mode must be switched
on.
Applies to MMI: select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch trailer mode off again when you are no
longer towing a trailer.
When using rear carrier systems that are mount-
ed directly on the trailer hitch ball head, you can
also switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
=> page 112.
Vehicle levels below the values set in the Com-
fort level will no longer be available, even if you
are lowering the vehicle manually.
136

ZA WARNING
Applies to: vehicles with air suspension
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the ve-
hicle manually.
C) Note
— Applies to: vehicles with air suspension: Se-
lect the Audi drive select* Comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
@) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Audi recommends having the vehicle in-
spected between the inspection intervals if
you tow a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
Pie Rie Relig
Driving with a trailer requires extra caution.

Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.

4K8012721BF
Checking and Filling

> Turn the engine off.
> Open the hood > page 261.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 165.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 262.
>» Close the engine oil filler opening cap.
> Close the hood > page 261.
» Restart the ignition after two minutes and read
the current oil level in the MMI > page 264,
Checking the engine oil level.
> Applies to: using engine oil that meets the rec-
ommended specification: Add some more en-
gine oil again if necessary.

Z\ WARNING
— When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.

@) Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
(@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
Audi recommends having the oil changed at an
authorized Audi dealer or authorized Audi Serv-
ice Facility.
Observe the safety precautions > page 259, Gen-
eral information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, Audi recommends
having your engine oil changed by an authorized
Audi dealer or authorized Audi Service Facility.
If you change the engine oil yourself, please note
the following important information:

Z\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently. >

265

4K8012721BF
Checking and Filling

Brake fluid

BFV-0229]



Fig. 167 Engine compartment: cap on brake fluid reservoir
Observe the safety precautions > page 259, Gen-
eral information.
Checking the brake fluid level
> Slide the cover that is located below the wind-
shield wipers on the driver's side toward the
windshield and remove the cover.
> Read the brake fluid level on the brake fluid res-
ervoir > page 262, fig. 164. The brake fluid lev-
el must be between the MIN and MAX markings
of.
The brake fluid level is monitored automatically.
Messages
GG / @ Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid Level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.

Z\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-


thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet
the U.S. Federal Motor Vehicle Stand-

ard (FMVSS) 116 DOT 4, Class 6.

@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the I / B or fl indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
/ BB Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions or driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
269
>

4K8012721BF
Checking and Filling

Messages
g Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
@ Note
— The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing acertain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
If you have changed the oil yourself, you must re-
set the oil change interval.
Applies to: MMI: To reset the display, select on
the home screen: VEHICLE > Settings & Service
> Service intervals.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
273