2021 AUDI A7 tow

Emergency assistance

Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 305.
> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 305 and the
spare tire > page 311.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.

ZA\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack”. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.


Removing the caps
\

B4L-1337
x
®



? =
©
4
Fig. 179 Wheel: wheel bolts with caps
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 179.
> Remove the cap with the plastic clip.
308

ONL eta ere) od
Applies to: vehicles with anti-theft wheel bolts
> al) —2
Fig. 180 Anti-theft wheel bolt with cap and adapter


B4H-0470

You need a special adapter in the vehicle tool kit
to remove the anti-theft wheel bolts.
> Remove the cap @).
> Slide the adapter @) all the way onto the anti-
theft wheel bolt @.
> Slide the wheel wrench* from the vehicle tool
kit all the way onto the adapter @).
> Loosen the wheel bolt > page 308.
@ Tips
Note the code number for the wheel bolt
adapter and store it in a safe place separate
from the vehicle. If you need a replacement
adapter, contact an authorized Audi dealer or
authorized Audi Service Facility and give them
the code number.
Loosening the wheel bolts

B4S-0221

Fig. 181 Wheel: loosening the wheel bolts

4K8012721BF
Emergency assistance

4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.

Z\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.

@ Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable onlyifatow >
313

Emergency assistance

bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
@) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
> page 99.
— Switch Audi pre sense* off > page 169 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 313.


314
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 315,
=> page 315.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 55. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 107.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA\ WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.

4K8012721BF
Emergency assistance

Front towing loop

Fig. 188 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 305.
> Press the cap inward with brief, strong pressure
> fig. 188. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
>» After using, place the towing loop back in the
vehicle tool kit.
Rear towing loop


Fig. 189 Rear bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right rear of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 305.
> Press the cap inward with brief, strong pressure
> fig. 189. The cap will loosen from the bump-
er.
> Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

ZX WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

@ Tips
Depending on the model, the shape of the cap
can vary.
G) Tips
Depending on the model, the shape of the cap
can vary.
315

4K8012721BF
Index

Toll Module
refer to Integrated Toll Module......... 149
Tools... eee 305
Tooltips. .... 0.0... eee eee eee eee 21
Top tether anchor (securing the child safety
S@at) 0. cc ee eee eee eee 80
Touch display
Adjusting feedback................0005 21
Operating « « wes 2 owe 2 omen veo eo oes 19
TOWING’: « ¢ saws 5 ¢ ewe § 5 ewig & 8 ew ee ee 313
TOWING LOOP ewes = 2 ewes ge tees de eee ee 315
Towing protection monitoring............. 39
TPMS
indicator Wight 2x. » 2 wows 9 © ewe « ¢ ewe = 296
Tire pressure monitoring system.... 293, 294
Traffic incidents
refer to Online traffic information....... 225
Traffic information » sxc. . 5 sessee + sramess a « sven 226
Online traffic information.............. 225
Traffic light information..............0. 145
Traffic sign recognition................. 143
Traffic SignS.. 6... eee eee eee 146
Trailer mode
Airsuspension..............00e eevee 135
Trailer towing ...... 2.0.0. e eee T35.
Tongue weight ..............ee ee ee eee 135
Trailer
load « aiceso: so saws ¢ o semen oa coon oo 135
TUM aSSISt wcus = 4 ewe se eee ee vee as pees 169
Turinsigtials sus < » acme 2 » wees x 8 eee 2 eeR 53
U
Uniform tire quality grading............. 291
Unlocking and locking. .......... esse eee 36
By remote’control.. «nc ss eves ee eres sees 41
Using the lock cylinder................. 39
With Audi connect vehicle control........ 42
With the central locking switch.......... 38
With the convenience key.............0. 41
Update (software) isiscca sa scence seine as wine 250
USB
Adapter... . 0... cece eee eee eee 200
USBi charging: ports cscs +s omens ¥ = esenens xo coors 82
USB drive
Supported types/formats.............. 244
USB stick
refer to Audi music interface........... 238
Users
Localusers...... cece eee eee eee 33
MYAUGi USErSins ¢ ¢ semu se cewy s e em ee oes 33
Using residual heat............00e cece uae 89
V
Vanity Mirror... .... cee cece eee 59
Vehicle
Care/cleaning « wes sv wnee + eereee s Been gs 298
DIMONSIONS xcs x suswans « 0 seers vow samen © wg 33:1,
Identification data................00. 331
Out GFSOrVICE een: « s ees 2 2s ee Bw 304
Raising ls & coses a sens ow inmne + @ suasewe @ & ste 309
Starting. ........... 0. eee eee 93
ThanspOrt vce ¢ s eee so ove ss Hewes s HeeR 112
Unlocking and locking...............004 41
Vehicle-care scx + ¢ sews ¢ o ews oo cee se oes 298
Vehicle control services ..........0ee eee 210
Vehicle data label..................00005 331
Vehicle identification number............ 331
Vehicle jack. ................0.00000005 305
Lifting POINTS: + « sees ss anew se ave se oes 309
Tire change mode.............2--.00- 308
Vehicle key's «= coms ¢ svee & ¢ sense @ o asa 36, 40
Vehiclessound 23 eeva 2 s weep sy ees se eee 103
Vehicle start system ...........-.02-005- 105
Wehicle:toolkit®. + esas < ¢ acre @ s cams 3 x eee 305
Ventilation. . 0.0... eee ce eee eee 87
VIEW button... ... eee eee 13
Voicemail... 2... eee eee eee eee 203
Voice recognition system..........-..0 00s 29
External... 0.0... eee eee eee eee 30
Operating’: = « sees « seee so yews gs geen ee ae 29
Ww
Wall mount Clip sec ss eens ss een ce ewes 133
Warning lights
refer to Indicator lights...............-.. 7
Washing matte finish paint.............. 298
Wave band
refer to Frequency band............... 228
WEIQNESS « « caves se caw ys ews ¢ & wows & ¥ we 332
Wheel bolts 2 some « » news x mean x x ayes 9 es 289
AMEENETE essics 3 & ciceiors 6 o cnauere & weenewe me & wvexao 308
Tightening specification............... 311
345