Checking and Filling
arging the 12 Volt vehicle battery
Fig. 168 Engine compartment: connectors for a charger or
jump start cables
Observe the safety precautions > page 259, Gen-
eral information, > A\ in Battery general infor-
mation on page 270 and > /A\.
Requirement: only use chargers with a maximum
charging current of 14.8 volts. The battery ca-
bles remain connected.
The charging cable connections are located in the
motor compartment. The ground point ©) is al-
ways located on the vehicle body.
> Switch off the ignition and all electrical equip-
ment.
> Open the hood > page 261.
> Press the release lever on the positive terminal
and fold the cover upward > fig. 168.
> Clamp the charger terminal clamps to the jump
start pins according to the instructions. (Hex
head bolt under a cover @), ground point on the
vehicle body ©)).
> Insert the power cable for the charging device
into the socket and switch the device on.
> At the end of the charging process, switch the
charger off and pull the power cable out of the
socket.
> Remove the charging device terminal clamps.
> Close the cover on the positive terminal.
> Close the hood > page 261.
Z\ WARNING
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 272.
272
— A highly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,
the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases
the risk of an explosion.
@ Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.
Windshield washer
system
B4M-0135)
Fig. 169 Engine compartment: washer fluid reservoir cap
Observe the safety precautions > page 259, Gen-
eral information.
The windshield washer reservoir © contains the
cleaning solution for the windshield and the
headlight washer system* > fig. 169,
=> page 262. The reservoir capacity can be found
in > page 332.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
298
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 inches (40 cm).
Plug-in hybrid drive: Do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >
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Care and cleaning
Interior cleaning
Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts | Deposits Mild soap solution®
and
trim
Plastic parts Deposits Damp cloth
Heavier deposits Mild soap solution @), detergent-free plastic cleaning solu-
tion, if necessary
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ), allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, | the surface
Alcantara Absorbent cloth and mild soap solution® Water-based deposits
such as coffee, tea,
blood, etc.
Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®, blot away the dissolved oil or
dye, treat afterward with water, if necessary
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary»
301
Care and cleaning
Component Situation Solution
Natural leather Fresh stains Cotton cloth with a mild soap solution®
Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
dried stains: stain remover suitable for leather
Oil-based deposits
such as oil, make-up,
Fresh stains: absorbent cloth and stain remover suitable
for leather
etc. dried stains: oil cleaning spray
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
Spot remover suitable for leather
nents
etc.
Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components
Z\ WARNING
The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.
ZA WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.
@) Note
— Headlights and tail lights
— Never clean the headlights or tail lights
with a dry cloth or sponge because the
lights could be damaged.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
302
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
— To reduce the risk of damage to the rear
window defogger, do not apply any
4K8012721BF
Care and cleaning
stickers on the heating wires on the inside
of the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
upper and lower display, select on the
MMI home screen: SETTINGS > Display &
brightness > MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
—If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
— Natural leather
— Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
—To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve-
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
— Wall mount clip
303
4K8012721BF
Emergency assistance
4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
Z\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@ Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable onlyifatow >
313
4K8012721BF
Cleaning carbon components........ 300, 302
Cleaning control « sisis + wee x x dearim & mane 301
Cleaning decorative parts andtrim... 300,301
Cleaning exhaust tail pipes.............. 300
Cleaning plastic parts.................. 301
Cleaning textiles..............-. eee eee 301
Climate control system ............00000. 87
Climate control system controls in the rear
Child Safety \OCKicw: ¢ : nee 5 2 cones ¥ 2 owen gy 46
Closing
Automatic luggage compartment lid...... 44
Convenience Closingtos « a sss « sazene 0 © emuvee 48
HOOd .. 0... cece eee 261
Luggage compartment lid............... 44
Luggage compartment lid with foot motion . 45
Panoramic glass roof..............2-00. 48
Sunshade (POOP) 's « wows « « sews se wows oo wes 48
WANGOWS « wscaic 2 2 conto seats 6% mice oo on 47
Closing aid (power closing doors).......... 36
COaStiNng wes + saeu ss eee & 5 eee ee eee ee 101
Cockpit’ diMMiINnG s « ves se mews se wees 8 2 oy 57
Cockpit (OVErvieW) si inca cs icea cca s crea 6
Color code... . cece cece ee eee ee eee eee 331
Combustion engine.................4-5 100
Combustion engine startup............... 98
Comfort auxiliary climate control.......... 91
Coming home/Leaving home
refer to Entry/exit lighting.............. 55
Compact spare tire...............00.004 311
GCOMpartMents:,
« « secs « = saree © « cesuwte ® 9 wore 83
Compass:in'thesmitron's « sss s sccnens ss aysewcs a 61
GCompliance:: « seve 2s weve sv wews ye eee oo: 329
Gonferetice Callow. » x sums ¢ o eames x weer ao 203
Configuration wizard.................04. 21
CONNECE. 1... ee eee 208
Data plans. 2 wow 2 s avon oe wows 2 woe g ve 212
Datta PRIVACY + « xaos oo emanate © exatannie © viata 324
Emergency call.............2.-.0000- 213
InfotainMentss « + wea vs wewy a x eeu 4 2 won 208
Infotainment services..............004 209
Online roadside assistance............. 214
Vehicle control services.............005 210
Connected devices
DevViceiOVvervieW. cies: so eae: av mewn @ ¥ ism 2511,
Connections
refer to Media..............00005 236, 239
Consumer information.................. 326
Consumption
Reducing........... eee eee ee eee eee 103
Consumption (fuel) . . srerice © cssese we secs ws we L?
Contacts
Importing .......... 0. cece eee ee eee 205
Updating inthe MMI.................. 205
also refer to Directory...............4. 202
Convenience keyls «oases ss sia e 6 sii so woes 36
Convenience closing.............000005 48
also refer to Vehicle key..............-. 40
Convenience opening and closing
Windows or panoramic glass roof........ 48
Coolant temperature display.............. 14
Cooling mode........ 6... eee eee 88
Cooling system
Adding
coolant’: sews 2 s wanes ss seme + a ew 267
Checking the coolant level............. 267
Coolant... ... eee eee eee eee 266
GOPMERIMOIGM Biss» « seesece # « sovsece aw enetete # 0 asin 52
Cross traffic assist (intersection assistant) .. 173
Cruise control system.............22005 151
Guptholdersienc «osu oo ew vs een oe em y 82
CuUrreNnECOnSUMPtION wes s wees s eewe gs eos LZ
D
Data module
Serial number (IMEI) ...............005 205
Data plans sesovs 2 sana 2 2 meen 6 ware © eee 212
Data: PrivaGy’s « sees 9 ¢ eames ¢ o ewe ss ew Gs 324
Date coos 3 meee 2 ¥ agen ¢ 2 EY SE @ae 2 RES 1?
SOtUING so omsccas iv onewens vw amie © Hartree wv oes 249
Daytime running lights.................. 52
Declaration of compliance............... 329
DEF (instrument cluster) .............0004 12
Demo mode
refer to Presentation mode............. 226
Destination onthe map................. 219
D@tailSix = 3 amex < eam oy seven ¢ s seme « ¢ see 219
Determining correct load limit........... 288
Digital compass............. cece eee eee 61
Dimensions ...........00 cece 331
Dimming the exterior mirrors............. 58
Dimming the rearview mirror............. 58
335
4K8012721BF
Index
Engine stop
refer to Start/Stop system............. 104
Entry/exit lighting..............02-.000- 55
Entryzassistanee «ecco © euessa o © wneuniss * 6 sonnets 65
also refer to Exit assistance............. 65
Environment
Unleaded gasoline..................0. 254
ESC
refer to Electronic Stabilization Control... 115
ES@:SPOMrts: « 2 zoam = + aoe = x eee ee eee a ee 116
eSIM
refer to Embedded SIM card............ 209
Event Data Recorder (EDR).............. 321
EV MOd6 « snes s gene x ¢ ewe & s BORE ee Hew F 101
Exitassistani@@isus « = wsme » ¢ mews sy eee x = oe 65
Exitwarning..............0..0.00.0005 172
Exterior antenna...............0..0-0. 200
Exterior lighting.................02--00 52
EXteniOrMiRMOrSices « « soxzase » © egwiene » @ aguiore 9 «one 57
Folding settings...............-.000005 37
External voice operation................. 30
F
Factory default settings
Multi Media Interface................. 250
Fast route............... 0.00.00 .0 00 217
Favorites... 0.2.0... eee eee eee ee eee 24
BLUSEOOEH « & wwe = ¢ meme < & eee < Rae 7 pe 252
Navigation: « x sscses we sarees ¥ a senusns oo seein 3 218
Telephone
Federal Communications Commission (FCC) . 329
File formats (media drives).............. 244
Fog QWINdOWS) ais i & socusie vs awccims ve suave 6 w one 89
Folding the rearseats................00. 85
Footwell temperature.............0.0005 90
For the sake of the environment
Disposing of engine oil................ 265
Fueling... 0.2... 0. cece eee eee eee 256
L@AKSicx: = = meme co Seis e REE E ¢ BemeE es os 260
Fragrance............0-. eee eee eee 89, 90
Free text search
Média « = esas « © sees + = sews te ews sv ews 243
Radi Obsis os ssciwire ae easewie aw anseans «waren 6H a 230
also refer to Intelligent search.......... 217
Freeze protection
Coolant... .. ee eee eee eee 266
Windshield washer system............. 272
Frequency band ..........-eseceeeeeeee 228
also refer to Frequency band........... 228
Front. center armrest. . ness ss sees s aces ce 66
Front collision warning
refer to Audi pre sense front............ 166
Front passenger’s seat adjustment
FROME. « «ensue v0 anes + 0 veers w ananaite a 0) anance « 66
Rear... eee eee 65
Front wiper blades
Changing « 2 same « z asm = neem 2 a Rem BEE 60
Cleaning’. « « soci vo soecen +o sveneue eo wees © a ave 60
BUCles & sours
Additives ...... 0... cece eee eee 25S
CUPFENCCONSUMIPLION,» sess s ¢ eaves s 7 sanes ¢ 17
FUCL Gales «x meen a eae sa ewe se ee 12
Fuel tank capacity.............-.000005 332
Gasoline. 1.1.0... cee eee ee 254
Reducing fuel consumption............ 103
Fueling
FuelFillersdoor in: = saver 2 wevers to x sucess ao a0 256
Fuel filler door emergency release....... 258
Fuel tank capacity.............-.0 eee 332
With reserve canister (emergency fueling) . 257
Functions on demand...............0.. 210
Functions that require a license.......... 210
also refer to Functions on demand....... 210
G
Garage door opener............-.000000- 49
GarmMentihOOks scesiie sv cevevce « x sscwese 2 a wees 9 0 3 83
GaSOlIMG oy « x seseye g = eee = 2 eee 4 ¢ see & 254
Additives... 2.0... ccc eee eee 255
Gasoline mixture ...............000 eee 254
GAWR
refer to Gross Axle Weight Rating (GAWR) . 332
Gears... ee eee eee 95
Glossary of tire and loading terminology... 277
Glove compartment.............-00e eee 83
G meter
refer to Sport displays.................. 16
Gross Axle Weight Rating (GAWR)........ 332
Gross Vehicle Weight Rating (GVWR)...... 332
337