2021 AUDI A6 service

4K0012721BE
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. Audi recommends that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, there are many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. Audi also
gives you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
Audi hopes you enjoy driving your vehicle and wishes you safe and pleasant motoring.

ZA\ warNiNc
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.

ca.gov/passenger-vehicle.

4K0012721BE
Table of contents


All wheel drive (quattro).............. 116
Electronic Stabilization Control......... 117
TrailersQow tigi cece a 6 eens 4 o eaees Lig.
Driving with atrailer................. 119
Assist systems................... 122
Assist systems................... i222
General information. . 122
Surrounding area detection............ 123
Switching the systems on and off....... 125
Driving information.............. 127
Speed warning system................ 127
Camera-based traffic sign recognition... 127
Traffic light information.............. 129
Lapetime rion + 3 scans oo sess a ¥ soweene 6 stain 130
Acceleration measurement............ 131
Nightivision aSSisti=x = «wm : > ase e s eon 132
Integrated Toll Module............... 133
Driver assistance................. 135
Cruise control system............00-5 135
Efficiency assist.............02.-000. 136
Adaptive cruise assist................ 138
Distance warning ..............00005. 148
Lane departure warning............... 149
Audi presense...........0 cece eee 150
Sid@vassist sews: = s sexs = 2 sews & e Ae & ne 154
EXIE Warning sire x 6 cera oo were @ @ eee os 156
Intersection assistant................ 157
Emergency assist... ....:seeceeeevees 158
Parking and maneuvering....... 160
ThitrOdUCtiON « s sees ¢ = sees 5 ¢ sere ge ees 160
Parking‘aid plus « sissies avis oe aretes so aoe 160
Rearview camera and peripheral cameras. 163
Rear cross-traffic assist............... 167
Assisted
parking..............---00 ee 168
Park assist plus..............000000- 170
Remote controlled parking............ 174
ManetVEraSSistt: « + aswu sx nowy ¢ wasn a ¢ g 179:
Infotainment system............ 181
Telephone.............. cece eee 181
TMEROGUCTION « & cess wo wcinase we a oraeni ow awenaie 181
Setup... 2.2... cee eee eee eee 181
Using the Audi phone box............. 183

Using the telephone.................. 185
SettingS 00... . cece cee eee eee eee 188
MOSSAGES cours « s eauu § 2 eueeS Fo EGE FE BS 189
Troubleshooting sic ss wes oe ween es owe 191
Audi CONNECE : «6: = i e665 st ees so 192
General information................. 192
Audi connect Infotainment............ 192
Using a Wi-Fi hotspot 193
Audi connect Infotainment services..... 193
Functions on demand................ 194
Audi connect vehicle control services.... 194
SOttingS sews + 9 cae ¥ eee ¥ perms we pee 195
Troubleshooting..............--.0005 196
Emergency call................... 197
OVERVIEW. secs. 6 x sxcvers 6 emutes @ a eavaens vw ame
Emergency call
Online roadside assistance............ 198
Navigation.....................05. 200
Opening navigation.................. 200
myAudi navigation................00. 200
Entering adestination..............0- 201
Stopping route guidance.............. 204
Mapes & 5 saves © 2 saws yo sme @ & Hew 2 2 Be 204
Alternative routes................04. 206
Additional functions...............0-- 206
Satellite Map’s + 6 gare = cama a e weep os oe 207
Mapreipdates » cmos + x sre: «2 anes aw onnens 208
Traffic incidents.............. 000 eee 209
SOtuiNGS wows ¢ « eeen ¢ nae 2 Bees doe 210
Radio........ 0... eee eee ee 212
Generalinformation................. 212
Radio functions sss < eins 2 + wen 3 6 eacern 213
Online radio... .... eee eee eee 216
Options and settings................. 217
Troubleshooting wisi « s wen» 6 eae o + wae 218
Media................. 0c cece eee 220
General information................. 220
DVD drive...... 0... eee eee eee 220
Bluetooth audio player............... 221
Amazon Alexa..........-.:se eee ee eee 221
Multimedia connections.............. 222
Playing media..............00. 0.0 ee 223
Options and settings................. 227

Table of contents

Supported media and file formats...... 228
Troubleshooting..............000eeee 229
Audi smartphone interface...... 231:
Setup... .. 0... eee eee eee 231
Troubleshooting «cx «sess se eee s 3 ves 232
Additional settings.............. 233
System settingS..............e ee eee 233
Software update: « ccs ss e054 een ee ve 234
Connected devices............00.0 00s 235
Legalinformation................... 236
Additional information.......... 237
Brands and licenses..........-...0-5- 237
Maintenance and Care........... 238
Checking and Filling............. 238
FilClae « ¢ agisu @ & maven 2 e SINS BE SePeE YE ee 238
RePUCLINGiecs + 2 mein oo een eae ¥ wer 239
Emissions control system............. 241
Engine compartment................. 242
EMGine Oils: seas 2 = wave = ¢ eoume 5 y couse 6 2g 245
Cooling systeM...........00 0-2 ee eee 249
Brake fllid. 0.2... eee eee eee ee 251
ElectricalsysteM esa. ecw + y pews se ee 251
Battenyis « o masse © o cxasane «a sincere « a averse © ere 252
Windshield washer system...........- 254
Service interval display............... 255
Wheels .......... 66. cece eee eee eee 256
Whieelsiaind Tires « caus « « cara sv eee eo 9 256
Tire pressure monitoring system....... 274
Tire pressure monitoring system....... 276
Care and cleaning................ 280
General information 0... ..c.6 eee 280
Car washes....................0000. 280
Cleaning and care information......... 281
Taking your vehicle out of service....... 285
DoOuUlt YOuUrSELT ios «pases s yas ss eRe 286
Emergency assistance........... 286
Generalinformation................. 286
EQUIPITIONE sce + & wswu + wowe xe eee a ee 286
Tire MObILity Kit esses se seceoe a x oneivens ea ares 286
Replacing wheels..............000005 288
Space-saving spare tire............... 292
Collapsible spare tire...............-. 292
Jump starting ......... 0... cee ee eee 293
TOWING ¢ aoves « & wees ¢ 2 eG 4 2 eee Fe 295
Fuses and bulbs.................. 298
FUSES sccs so das oo eee ERG PeeG TE? 298
BULBS eves ic = sonsess oo couse oo wooo e ReREN He 302
Customer information........... 303
Data PNivacyc. « « sean ss wows ac eos oe 303
Privacy NOEICE «ssw Image recording..............0e-000 303
DataiMemnioniess: < s omy: s x wee ¢ ¢ eee a ee 303
Transmitted information.............. 305
Accessories and technical
CNGIGESS: « csccs 6 5 scans & 3 senses yo eve 2 308
Warranty... 00... cee ee eee 308
Audi Literature Shop................. 308
Driving in other countries............. 308
Maintenance, repairs, and technical
TROCITICAUONS & cass « 1 een 4 § caren 3 ewes 308
Accessories and parts................ 310
Reporting Safety Defects.............. 310
Declaration of compliance for
telecommunications equipment and
electronic systems...........2.-.0005 3It.
Technical data. « « 2s.6 + ngs sens 313
Identification data................0.. 313
Vehicle data...............00220000. 313
Tindle@xtie. 5 cviuss ae onsen ao meen ae omer oo 315

Instrument cluster

3:50™
12/5/2019
10 mi
had
fete ee Teen
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Fig. 3 Instrument cluster overview (analog)
3:50 m / “an
PAW APA WA
4500mi
eRe
Depending on the vehicle equipment, the follow-
ing items may appear in the instrument cluster:
@

12
Display
— Engine coolant temperature ~E . .
Left dial
—Tachometer ................-
Status line (one or two lines)
Right dial
— Convenience display
— Speedometer
Fuel level
14
15
13
13.
239

(8) Right additional display with speed-

ometer
(9) Left additional display with:
SIG OOM wice es eosenes 2 a were 2 8 wate @ oe 98
— Audi drive select mode ......... 112
ZA WARNING
Applies to: vehicles with Audi virtual cockpit
If there is a severe malfunction in the instru-
ment cluster, the display may turn off. The A
indicator light may also turn on. Stop the ve-
hicle safely. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.

Instrument cluster

Adjusting the display
aI 2 S| ee x |
cc|

Applies to: Audi virtual cockpit
Fig. 6 Upper display: adjusting the display
Switching the view
Applies to: Audi virtual cockpit
> Press the VIEW button to switch between the
default view @ and the enhanced view (2).
Adjusting the layout
Applies to: Audi virtual cockpit
Depending on the vehicle equipment, various lay-
outs may be available.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Audi virtu-
al cockpit.
> To adjust the desired layout, press @).
Setting the automatic layout change
Applies to: RS models
Requirement: depending on vehicle equipment,
the RS Performance or RS Runway layout must
be set.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Audi virtu-
al cockpit > Configure > Automatic activation
of RS layout.
Depending on vehicle equipment, the RS Per-
formance or RS Runway layout will be automati-
cally set when switching into the RS modes
=> page 112.
Adjusting the additional display
Applies to: Audi virtual cockpit
Depending on the vehicle equipment, the addi-
tional displays that can be selected may vary.
» Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Audi virtu-
al cockpit > Configure.
14
> Select the desired additional display.
Reducing the display
Depending on the vehicle equipment, you can
hide the central area in the instrument cluster.
» Applies to: analog instrument cluster: Press the
VIEW button on the multifunction steering
wheel.
> Applies to: Audi virtual cockpit: Select on the
instrument cluster: vehicle functions tab >
button > Reduced display.
Coolant temperature
display
The coolant temperature display @) > page 12
only functions when the ignition is switched on.
To reduce the risk of engine damage, please ob-
serve the following notes about the temperature
ranges.
Cold range
If only the LEDs at the bottom of the gauge turn
on, the engine has not reached operating tem-
perature yet. Avoid high engine speeds, full accel-
eration, and heavy engine loads.
Normal range
The engine has reached its operating tempera-
ture once the LEDs up to the center of the gauge
turn on. If the Bg indicator light in the instru-
ment cluster display turns on, the coolant tem-
perature is too high > page 249.
@) Note
— Auxiliary headlights and other accessories in
front of the air intake impair the cooling ef-
fect of the coolant. This increases the risk of
the engine overheating during high outside
temperatures and heavy engine load.
— The front spoiler also helps to distribute
cooling air correctly while driving. If the
spoiler is damaged, the cooling effect will
be impaired and the risk of the engine over-
heating will increase. See an authorized
Audi dealer or authorized Audi Service Fa-
cility for assistance.

4K0012721BE
Instrument cluster

Tachometer
The tachometer (2) 9 page 12 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in. Be-
fore reaching the red zone, you should shift into
the next higher gear, select the "D" or "S" selec-
tor lever position, or remove your foot from the
accelerator pedal.
Engine speed limitation
If the By indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This will protect the en-
gine components, for example during a cold start
or from overheating.
The engine speed limitation is deactivated if you
release the accelerator pedal while the engine is
at normal operating temperature.
If the engine speed limitation was activated by
an engine control malfunction, the B indicator
light also turns on. Make sure the engine speed
does not go above the speed displayed, for exam-
ple when downshifting. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
@) Note
The needle in the tachometer may only be in
the red area of the gauge for a short period of
time before there is a risk of damaging the
engine. The location where the red zone be-
gins varies depending on the engine.
Odometer
The trip odometer and odometer are displayed in
the status bar G) > page 12.
The trip odometer shows the distance driven
since it was last reset. It can be used to measure
short distances. The odometer shows the total
distance that the vehicle has been driven.
Resetting the trip odometer
> Select on the instrument cluster: vehicle func-
tions tab > E] button > Reset mi.
(i) Tips
Distances are displayed in mi (miles) or km
(kilometers).
Outside temperature
display
The outside temperature is displayed in the sta-
tus bar ©) > page 12.
If your vehicle is stationary or if you are driving at
very low speeds, the temperature displayed in
the instrument cluster may be slightly higher
than the actual temperature outside due to heat
radiating from the engine.
At temperatures below 41 °F (+5 °C), a snowflake
symbol appears in front of the temperature dis-
play > A\.

ZA\ WARNING
Do not assume the roads are free of ice based
on the outside temperature display. Be aware
that there may be ice on roads even when the
outside temperature is around 41 °F (+5 °C)
and that ice can increase the risk of accidents.

Engine oil temperature
indicator
Applies to: vehicles with Audi virtual cockpit
Depending on the vehicle equipment, the engine
oil temperature %7 may be indicated by a bar in
the instrument cluster.
> Open the vehicle functions tab and switch to
the enhanced view > page 14.
When engine oil temperatures are low, the dis-
play --- °F (--- °C) appears in the instrument clus-
ter. The engine has reached its operating temper-
ature when the engine oil temperature is be-
tween 176 °F (80 °C) and 248 °F (120 °C) under
normal driving conditions. The engine oil temper-
ature may be higher if there is heavy engine load >
15

4K0012721BE
Voice recognition system

> To pause voice recognition, say or press Pause
@). To reactivate voice recognition, press ()
again or briefly press the «€ button on the mul-
tifunction steering wheel.
Additional functions
Applies to: vehicles with voice recognition system
Command during voice output
If the function is switched on, you can simply say
a new command during a prompt.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Allow commands during voice output.
Online recognizer
Applies to: vehicles with online recognizer
You can activate the online recognizer for addi-
tional functions and to improve the results of
voice recognition. A supported menu language
must be selected. When there is an active Inter-
net connection, the spoken command is evaluat-
ed in the vehicle and online.
> When you switch on the voice recognition sys-
tem for the first time, a menu for the online
recognizer will open, or
» Applies to MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Consent to online speech recognizer.
> Read the licensing agreements and accept
them.
Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can activate Amazon Alexa to access certain
functions. A reduced number of commands for
Amazon Alexa are available during this.
Requirement: you must be logged in to your
myAudi account in the vehicle. The online recog-
nizer must be activated. A system language that
is supported by both the voice recognition system
and Amazon Alexa must be selected.
> Applies to: MMI: Select on the home screen:
USER > Connect to Amazon Alexa.
> Follow the instructions in the display.
>» Applies to: MMI: To operate Amazon Alexa us-
ing voice commands, select on the home
screen: SETTINGS > General > (Speech dialog
system) > Activate the speech dialog system
with "Hey Audi".
>» Say the activation phrase “Alexa” together with
the desired command.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>© in General information on page 192.
@ Tips
Audi provides access to services from third
party providers. Permanent availability cannot
be guaranteed, because that depends on the
third party provider.
External voice operation
Applies to: vehicles with external speech dialog system
You can access and control the voice operation on
a connected mobile device through your vehicle.
Switching external voice operation on or off
Requirement: the ignition and the MMI must be
switched on. A cell phone must be connected to
the MMI with the Handsfree profile > page 181.
The mobile device being connected must have
voice control that can be controlled externally.
There must be no phone calls in progress and the
parking aid must not be active.
> To switch on the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel.
> To switch off the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel or press Cancel.
Using external voice operation
» Say the desired command after the signal tone.
> To reactivate voice recognition when it is
paused, press the w£ button briefly on the mul-
tifunction steering wheel or press Resume.
@) Tips
Audi simply provides access to control your
cell phone with voice operation and does not
29
>

4K0012721BE
Global functions

Global functions
Additional function
buttons

Fig. 19 Right side of the multifunction steering wheel




Fig. 20 MMI On/Off knob with joystick function
Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To increase or decrease the volume, turn the
right
thumbwheel @) © fig. 19 upward or
downward, or turn the On/Off knob @) © fig. 20
to the right or left.
> To mute, push the right thumbwheel or the
On/Off knob.
Selecting the previous/next track or station
> Press the <1 / DPI button @ or briefly press
the On/Off knob to the left/right.
Fast forward/rewind
> Press and hold the ld<1/ DD] button @, or
press the On/Off knob to the left or right until
the desired playback position is reached.
Quick access steering wheel button
Depending on vehicle equipment, the button @)
may provide quick access to various functions.
> Applies to: RS models far button, see
=> page 112.
You can program the >K button with various func-
tions.
> To bring up the function that is currently set,
press the >K button.
> To perform the function that is currently set,
press and hold the > button, or:
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Steering wheel
button assignment.
> Select and confirm the desired function.
Switching the voice recognition system on or
off
w& button @), see > page 28.
Using the telephone functions
button @, see > page 185.

Z\ WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.

31