2021 AUDI A6 service

Sitting correctly and safely



is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON @ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 65 and
that there is nothing covering the front pas-
senger's seat (such as blankets or pillows).
If PASSENGER AIR BAG ON @ still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
A child in a child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on
the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF %; stays
on while driving. If
PASSENGER AIR BAG OFF #¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF &%; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such

78
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
— Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html

ZA\ WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety >

4K0012721BE
Sitting correctly and safely



seat. Note differences in regulations be-
tween states and countries.
— Child safety seats secured incorrectly in the
vehicle may cause serious or fatal injuries in
the event of an accident. Always secure the
child safety seat according to the manufac-
turer instructions.
— Children or babies must not under any cir-
cumstances be held on the lap of the driver
or other passengers while driving.
— Do not secure more than one child in a child
safety seat.
— Never allow a child to sit in a child safety
seat unsupervised.
— Never allow children to ride unsecured in the
vehicle or to stand or kneel on the seats
while driving. In the event of an accident, a
child could be propelled through the vehicle.
This can cause serious or fatal injuries for
the child and passengers.
— If children use an incorrect seating position
while driving, they have a higher risk of in-
jury during a sudden braking maneuver or
accident. This especially applies to children
in the front passenger's seat or children who
have their head near the side airbag deploy-
ment area, if the airbag system is deployed
during an accident. This incorrect seating
position can cause severe or even fatal inju-
ries.
— Make sure there is enough space in front of
the child in the child safety seat. If necessa-
ry, adjust the angle and position of the seat
in front of the child safety seat.
— The rear side of a forward-facing child safety
seat should be positioned as close as possi-
ble to the backrest on the vehicle seat. If the
head restraints make it difficult to install a
child safety seat, adjust or remove them if
necessary > page 69. Reinstall the head re-
straints immediately once the child safety
seat has been removed.
— Always make sure that the backrest on the
seat where the child safety seat is installed
is securely locked in place and cannot move
forward. Otherwise, the backrest where the
child safety seat is secured could move for-

ward in the event of an accident or other
emergency situation.
— NEVER use a rear-facing child safety seat on
a seat with an ACTIVATED FRONT AIRBAG;
this could cause DEATH or SERIOUS INJU-
RIES to a CHILD.
— Always secure child safety seats on the
rear seats. If exceptional circumstances re-
quire the child safety seat to be placed on
the front passenger's seat, then the front
passenger's airbag must be deactivated.
Always make sure that
PASSENGER AIR BAG OFF #; stays on
while driving. If
PASSENGER AIR BAG OFF #; does not
turn on, remove the child safety seat and
install it again according to the child safe-
ty seat manufacturer instructions. If
PASSENGER AIR BAG OFF 4; still
does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system in-
spected.
— If you must use a forward-facing child safety
seat on the front passenger's seat, move the
seat as far back as possible so that it is as
far as possible from the front passenger's
airbag. While doing this, make sure the seat
can be adjusted all the way. A child in a child
safety seat on the front passenger's seat can
receive a severe impact if the front passeng-
er's airbag deploys, which increases the risk
of serious or fatal injury.
— Replace the child safety seat after an acci-
dent because there could be damage that is
not visible.
— Even if a child is not sitting in the child safe-
ty seat, the child safety seat must be se-
cured. An unsecured child safety seat may
be thrown through the vehicle interior dur-
ing sudden braking maneuvers or an acci-
dent.


79

Warm and cold

@) Note
To reduce the risk of damage to the seat heat-
ing* elements, do not kneel on the seats or
place heavy pressure on one area of the seat.
@ Tips
— If the front passenger's seat heating” is
turned on, it will not turn on again automat-
ically if more than 10 minutes have passed
between switching the ignition off and on
again.
— Only use the fragrance function* in modera-
tion and take any other passengers and ani-
mals into consideration when using the
function. An overlap of different scents or
odors could cause discomfort. If there is
discomfort, reduce the intensity or switch
the fragrance function* off. Only use fra-
grances that are approved by Audi.
Adjusting the vents
You can open and close the vents using the
thumbwheels. The levers adjust the direction of
the airflow from the vents.
Additional settings
You can adjust additional settings.
» Applies to: MMI: Select on the home screen:
VEHICLE > Air conditioning > ©}.
Fragrance
Applies to: vehicles with fragrance function
Using Fragrance selection, you can select the fra-
grance and see the fill level of the fragrance.
You can select the strength of the scent with Fra-
grance level.
Footwell temperature*
You can adjust the footwell temperature for the
driver and front passenger.
Steering wheel heating
Sica Rela
Applies to: vehicles with steering wheel heating
> Press @ to switch steering wheel heating on or
off.
You can also operate the steering wheel heating
using the multifunction steering wheel
=> page 31.
Applies to: vehicles with steering wheel heating
@& Steering wheel heating: on / Steering wheel
heating: off
This message appears if you have switched the
steering wheel heating on or off.
Steering wheel heating: malfunction! See own-
er's manual
If this message appears, there is a malfunction.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
Fluids in the A/C system
Refrigerant in the A/C system
The sticker in the engine compartment provides
information about the type and amount of refrig-
erant used in the vehicle’s A/C system. The stick-
er is located in the front section of the engine
compartment or at the front or back of the hood.

Symbol | Meaning

Warning: the A/C system must only
be serviced by qualified technicians. A

Refrigerant type

Lubricant type

Refer to the service information
(only available for authorized Audi
dealers or authorized Audi Service
He
tt
&)


Facilities)
e The A/C system must only be serv-
fh iced by qualified technicians. >

4K0012721BE
Warm and cold

Flammable refrigerant
Se
Make sure all components are dis-
posed of correctly and never install
q components in the vehicle that have
been removed from old vehicles or
taken from recycling.

Lubricant in the A/C system
The sticker in the engine compartment provides
information about the type and amount of refrig-
erant oil used in the vehicle’s A/C system. For the
refrigerant oil quantity, refer to the Technical Da-
ta > page 314.

To ensure secure and safe operation, the A/C
system must only be serviced by qualified
technicians and certified technicians (SAE
standard J2845).

— Never repair the A/C system evaporator with
components from old vehicles or from recy-
cling.
— New replacement evaporators for portable
A/C systems must be certified and labeled
as such, so that they comply with the SAE
standard J2842 HFO-1234yf and R744.
95

4K0012721BE
Driving

— If the engine has been under heavy load for
an extended period of time, heat builds up
in the engine compartment after the engine
is switched off and there is a risk of damag-
ing the engine. For this reason, let the en-
gine run at idle for approximately two mi-
nutes before shutting it off.
G) Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
—For up to 10 minutes after stopping the en-
gine, the radiator fan may turn on again au-
tomatically or it may continue to run, even if
the ignition is switched off.
— It may not be possible to start the vehicle in
extremely low temperatures.
— Power will be fully available once the engine
is at operating temperature.
WE Tel
= Engine start system: malfunction! Please
contact Service
Do not switch the ignition off because you may
not be able to switch it on again. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
EJ Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine start system.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
2 Remote control key: key not detected. Is the
key
still in the vehicle?
The vehicle key was removed from the vehicle
while the engine is running. If the vehicle key is
no longer in the vehicle, you cannot switch the ig-
nition on or start the engine once you stop it. You
also cannot lock the vehicle from the outside.
Remote control key: hold back of key
against the designated area. See owner's man-
ual
The battery in the vehicle key may be drained or
there may be a malfunction. To start the vehicle,
you must also hold the vehicle key against the lo-
cation shown ?) > page 96, fig. 84.
If the malfunction remains, drive immediately to
an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction correct-
ed.
When driving
Starting to drive, stopping, and parking
Starting from a stop
> Press and hold the brake pedal.
> Start the engine.
> Select a gear.
> Release the parking brake.
> Release the brake pedal. The vehicle may roll.
> Press the accelerator pedal to accelerate.
Securing the vehicle against rolling
Secure your vehicle to prevent it from rolling be-
fore exiting the vehicle.
> Set the parking brake.
> Select the “P” selector lever position.
> If parking on a steep road, turn the steering
wheel so that your vehicle will roll against the
curb in case it should start to move.
If one of these measures is not possible, for ex-
ample because there is no vehicle power, you
must secure your vehicle against rolling using ad-
ditional measures.
> Only park the vehicle on a level surface.
> Use suitable objects to block the front and rear
wheels.
Set the parking brake before selecting the “P” se-
lector lever position. This prevents too much
stress from being placed on the locking mecha-
nism when parking on a steep surface.

ZA WARNING
— Always set the parking brake when leaving
your vehicle, even if for a short period of >

97

Driving

Resetting the parking lock
> Grasp the socket wrench with both hands, care-
fully pull it all the way up, and then turn it
back.
>» Now remove the socket wrench.
> Reinsert the cover and rubber mat.

Z\ WARNING
— The parking lock must be released using the
emergency release before towing the vehi-
cle.
— Only use the parking lock emergency release
if the vehicle is secured against rolling
= page 97. An unsecured vehicle may roll,
which increases the risk of an accident.
— Only activate the emergency release while
ona level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.

Messages
i Transmission: malfunction! Safely stop vehi-
cle
Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll > page 97. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
i Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fs} Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
| Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
102
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[@] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[&] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
[8] Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. If you turn the engine off, you will not be
able to select any other gears after restarting the
engine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
i Selector lever: malfunction! You can contin-
ue driving. Please contact Service
There is a system malfunction in the selector lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
i Selector lever: malfunction! Gear change on-
ly possible if using both shift paddles.
There is a system malfunction in the selector lev-
er. You can continue driving with restricted func-
tion. The selector lever is not working. Gears can
only be selected by tapping both shift paddles at >

4K0012721BE
Driving

the same time when the vehicle is stationary. The
“P” gear is automatically engaged when you turn
off the engine. Drive to an authorized Audi dealer
or authorized Audi Service Facility immediately to
have the malfunction corrected.
fl P button: malfunction! Auto P when engine
off. Please contact Service
There is a malfunction in the "P" button on the
selector lever. The “P” gear is automatically en-
gaged when you turn off the engine. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
i Danger of rolling away! P not possible.
Please apply parking brake
— The parking lock was released using the emer-
gency release > page 101. Or:
— The parking lock can no longer be engaged.
Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected. Secure the vehicle
against rolling before exiting the vehicle
=> page 97.
Move selector lever to automatic position
The transmission has switched out of tiptronic
mode. Switch back to automatic mode with the
selector lever > page 100.
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
Conventional and mild hybrid drive system
Applies to: vehicles with a conventional drive system or a mild
hybrid drive system
Vehicles with a conventional or mild hybrid drive
system are powered by a combustion engine. It
uses fuel to recover energy.
Vehicles with a mild hybrid drive system have ad-
ditional battery technology.
aaita( alae RT dieollaCtil eli Neada late lig
driving

Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
103

Driving

eh Me laele (aid
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Secure
the vehicle against rolling before exiting the vehi-
cle > page 97. Have the problem corrected by an
authorized Audi dealer or authorized Audi Service
Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
104
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. If certain conditions are met, the engine
may stop before the vehicle has come to a com-
plete stop. If you press the accelerator pedal
when this happens, the engine will start and driv-
ing power will be transmitted.
The ignition and important assist systems such
as the brake booster will remain available during
the Stop phase. The engine will restart automati-
cally when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
Switching the Start/Stop system off and on
The & button is located above the selector lever
in the center console. The LED in the button turns
on when the function is switched off.
> Press & to switch the system on or off.
If you switch the system off during a Stop phase,
the engine will start again automatically.
Basic requirements
— The driver's door and hood must be closed.
—"P","N", or "D" must be engaged.
—The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
— The vehicle is not in trailer mode.
C) Note
Always switch the Start/Stop system off when
driving through water > page 104.
G) Tips
— Depending on the driving situation, the en-
gine may already stop when coasting before
the vehicle has come to a complete stop.
—If you select the "D" position after shifting
into reverse, the vehicle must be driven fast-
er than 6 mph (10 km/h) in order for the
Start/Stop system to become active again.
This makes it possible to maneuver without
stopping the engine.