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Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 84.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 222, fig. 151).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple devices
and MTP devices (such as smartphones).
— iPod touch or iPhone malfunctions also af-
fect the operation of the MMI. Reset your
mobile device in these situations.
— Audi recommends updating the iPod touch
or iPhone software to the latest version. Re-
fer to your mobile device owner's manual
for more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 221.
— USB device > page 222.
— DVD & page 221.
— External device: you can connect external devi-
ces via Bluetooth and use the Bluetooth audio
player > page 221, or you can connect an exter-
nal device directly to the Audi music interface
=> page 222.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device, the symbol for a source may
change. The device name may be displayed (for
example: myPhone).
> Select a track from the categories in the media
center > page 224.
Playing media files using the multifunction
steering wheel
Requirement: a media source must contain me-
dia files > page 223.
> Select the radio/media tab in the instrument
cluster.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select in
the instrument cluster: the LE] button > Switch
to radio/Switch to media.
G) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.
223
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Rooke cis
Fig. 152 Upper display: media center
There are various categories available in the me-
dia center. You can also search for media files
across sources. The current music track continues
playing while you search the MMI.
Opening the media center
» Applies to: MMI: Select on the home screen:
MEDIA > Source > a source > a category.
@ Source symbol
The symbol for the source that is currently in use
is displayed. Depending on the connected device,
the symbol for the source may change. As an ex-
ample, a USB stick is shown connected to the
Audi music interface.
@ Source device name
The device name of the source that is currently in
use is displayed.
@ Categories
The media center will display categories depend-
ing on the connected device, the selected source
content, and the connection type.
Last played tracks
The last played media file will be played.
Artists
All available artists are displayed.
> Select: an artist > an album > a song.
Playlists
All playlists and smart playlists in the source are
displayed.
> Select: a playlist > a song.
224
Smart playlists
Last played tracks: the tracks that were dis-
played last are displayed.
Most played tracks: the tracks that are played
most frequently are displayed.
Folders
The folder structure or track/chapter list is dis-
played.
» Select: a folder > a song.
Compilations
You can control your compilations through the
MMI.
» Select: a compilation > a song.
Composers
All available composers are displayed.
> Select: gd composer > an album > a song.
iTunes Radio
>» Press on a radio station.
Audio books
You can control your audio books on the MMI.
> Press on an audio book.
Podcasts
You can control your podcasts through the MMI.
> Select: a podcast > a podcast episode.
Genres
All available genres are displayed.
> Select: a genre > an artist > an album > a song.
Videos
All available video files are displayed.
> Press on a video.
Tracks
All available tracks are displayed.
> Press ona track.
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Media
Albums
All available albums are displayed.
> Select: an album > a track.
@ Note
Applies to: vehicles with Audi connect Infotainment
— Cloud services and the iTunes radio category
always require an Internet connection.
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 192.
G@) Tips
— Only the categories supported by the medi-
um are available.
ele mitaraatelary
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
—When synchronizing a portable device with
Cloud services, playlists may display incor-
rectly in the MMI. Use the media center in
the device.
— Applies to: iPod touch/iPhone: Note the in-
formation about the Audi music interface
and
the supported devices > page 222.
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@
Fig. 153 Upper display: left side: playback view, right side: playlist
Operating
> Applies to: MMI: To open the playback view @),
select on the home screen: MEDIA > Source > a
source > a category (for example, Artists > Al-
bum) > a track.
> To open the playlist @, select List in the play-
back view (9.
The following functions may be available depend-
ing on the selected media source and the vehicle
equipment:
Symbol/Description |Description
® aa The media center categories are displayed based on the active
source > page 224.
@ Source Displays sources in the Media menu. >
225
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Media
Symbol/Description Description
Source/device name
Applies to: playback view: Device name of the source that is current-
ly playing.
Applies to: media center view: Source that you are currently brows-
ing > page 224.
©
Album cover in the play-
Requirement: a media source with album covers must be selected
or the covers must be available online > page 228, Online addition-
al data.
same Displays the current album cover.
Display the playlist: press on the cover.
@ & Settings > page 227.
Current track informa- | Display of Track and Artist. Highlights the track that is currently
tion playing.
List Browsing in the list: drag your finger upward or downward.
Album cover in the play-
Requirement: a media source with album covers must be selected
or the covers must be available online > page 228, Online addition-
Playback position The bar shows the current playback position in the track.
Info section
©
© list al data.
Displays the current album cover.
@ More Opens options > page 227.
O Off Switching between off/playlist/track: press @..
() O Playlist The tracks in the current playlist will repeat continuously in a loop.
© Track The current track will repeat continuously in a loop.
Selecting the previous/next track (or station/chapter): press Ki or
Di.
@ ‘aii Fast forward/rewind: to fast forward or rewind within a track, press
and hold Dior K.
Jumping to the beginning of a track: press on K after the first
three seconds of play time.
@ PAI Start or stop playback
@ og When this function is switched on, all files in the playlist will play in
random order.
@ List The playlist @ is displayed.
@
® Display of Track, Artist, and Album.
DVD functions
Applies to: vehicles with a DVD drive
— Using the DVD main menu: press the desired
function.
— Switching to the media functions: press on the
Requirement: the vehicle must be stationary and
a DVD must be playing.
The following functions are available in the play-
back view:
— Display the DVD main menu: press on the up-
per display. Press DVD menu.
226
upper display. Select: *1 > select a chapter, or
start the movie in the DVD main menu and
press on the upper display.
— Adjusting the aspect ratio: press on the upper
display. Select: Aspect ratio > an aspect ratio >
OK > table on page 227.
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@) Tips
Not all functions are available in every source
and on every touch display.
i-th aaes-T- 1a)
Applies to: vehicles with free text search
You can search across all active sources, for ex-
ample for tracks and video files.
Opening the search
Requirement: the selected source must support
the search function.
> Applies to: MMI: Select on the home screen:
MEDIA > Search.
Entries that contain the entered search term are
listed in the results list. Each result is marked
with the symbol for a category in the media cen-
ter > page 224.
You can search for the following categories:
— Artists
— Albums
— Tracks
— Genres
— Videos
Options and settings
Context-dependent functions and settings may
be available depending on the selected source,
the connected mobile device, and the connection
type.
Requirement: the playback view must be dis-
played @) > page 225, fig. 153.
> Press More @)).
Play more like this
The track currently playing is quickly analyzed for
features such as artist, genre, mood, and beat,
and a smart playlist with similar tracks will be
shown.
)) Depending on the DVD, this may not be possible during
playback.
Language!)
You can set the language manually. The availabil-
ity of the language and audio format depend on
the video DVD.
Subtitles)
You can manually select subtitles for playback.
The languages available depend on the DVD.
Aspect ratio
Audi recommends the Auto setting for the pic-
ture format. If you press on an aspect ratio, you
will see a preview of the setting on the screen.
Press OK to apply the selected aspect ratio.
The following table gives an overview of the as-
pect ratios. The possible aspect ratios depend on
the source or video file being played.
spect te Description
tio
The MMI detects the picture for-
Auto mat of the source and displays the
image in the optimal ratio.
The image is fixed in the corre-
4:3, sponding ratio. Select one of these
16:9, options if the image is distorted or
Cinema a section of the image is cut off or
blurry when Auto is selected.
The image is enlarged to fill the en-
Zoom seco
tire display.
The image is displayed in the ratio
of the source format. Select this
Original option if the image is distorted or a
section of the image is cut off or
blurry when Auto is selected.
Accessing settings
> Applies to: MMI: Select on the home screen:
MEDIA > ©}.
Depending on the vehicle equipment, the follow-
ing settings may be available: >
227
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Media
Online additional data
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 196.
When the function is switched on, additional in-
formation (such as album cover, artist, track) will
be loaded depending on the availability from the
different providers.
DVD playback parental cntrl.
Playback of video DVDs can be restricted based
on age restrictions using parental control.
Displaying the DVD parental control menu
> Applies to: MMI: Select on the home screen:
MEDIA > % > DVD playback control.
> Enter the PIN for parental control. The PIN set
at the factory is 1234.
> Press OK.
Switching the rating level on and off
Requirement: the DVD parental control menu
must be displayed.
> Select: DVD playback parental cntrl. > a rating
level (for example, level 5) > *, or
> To remove all restrictions, press Off.
Eight different protection levels can be set for
parental control. If you set the parental control
level at level 5, all DVDs from levels 1 - 5 can be
played. Video DVDs with a higher level will not
play.
Changing the PIN
Requirement: the DVD parental control menu
must be displayed.
> Select: Change PIN > enter a new PIN for pa-
rental control > OK.
> Repeat the entry and press OK.
G) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
Motion Picture Association of America
(MPAA). Note that the age levels for video
DVDs in European countries may differ.
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
LO ra TN]
Depending on the vehicle equipment, the follow-
ing properties for media files may be supported
by the DVD drive and the connection for USB stor-
age devices:
Audio/video files
DVD drive: audio CDs (up to 80 min) with CD text (artist, album,
Supported media
song)*, CD-ROMs with a capacity of up to 700 MB; DVD+R/RW; DVD
video; DVD audio with audio tracks that are compatible with a DVD
video player;
Audi music interface: mobile devices > page 222 (such as an iPhone,
MTP player, USB storage device in “USB Device Subclass 1 and 6” that
conforms to USB 2.0: USB sticks, USB MP3 players (Plug-and-Play-ca-
pable), external USB flash drives and hard drives
File system
USB storage device: exFAT, FAT, FAT32, NTFS
USB storage device partitions (primary/logical*): 2 per USB connec-
tion
CD/DVD file systems: ISO9660, Joliet, UDF
228
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Album cover: GIF, JPG, PNG with max. 800x800 px. The album cover
Metadata from the medium or from Gracenote®* is displayed, depending on
availability.
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Number of files
DVD drive: max. 1,000 files per medium
USB mass storage device: max. 50,000 files per medium; max. 1,000
files per playlist/folder
Format File extension
MPEG 1/2 Layer 3 -mp3
Windows Media Audio 9/10 .wma
Up to maximum 320 kbit/s
48 kHz sampling frequencies
MPEG 2/4 .m4a; .m4b; .aac
Opus Opus; .0gg; .oga
FLAC flac
ALAC -m4a 48 kHz sampling frequency
Monkey's Audio -ape
Format File extension
MPEG 1/2 -mpg; .mpeg
MPEG4 AVC (H.264) .mp4; .m4v; .mov; .avi
up to maximum 15 Mbit/s and
1920x1080 px at maximum 30 fps
Windows Media Video 9 .wmv; .asf
MPEG-H (H.265/HEVC) -mp4; .mov
VP8/VP9 .webm
Flash video flv; .f4v
— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, Audi recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment. >
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
—Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
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Media
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 222, Multimedia
connections/> page 221, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod touch/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 234 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
Audi recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
230