2021 AUDI A5 emergency towing

Table of contents

Supported media and file formats...... 216
Troubleshooting..............000eeee 218
Audi smartphone interface...... 219
Setup... .. 0... eee eee eee 219
Troubleshooting «cx «sess se eee s 3 ves 220
Additional settings.............. 221
System settingS..............e ee eee 221
Software update: « ccs ss e054 een ee ve 222
Connected devices............00.0 00s 223
Legalinformation................... 224
Additional information.......... 225
Brands and licenses..........-...0-5- 225
Maintenance and Care........... 226
Checking and Filling............. 226
FilClae « ¢ agisu @ & maven 2 e SINS BE SePeE YE ee 226
RePUCLINGiecs + 2 mein oo een eae ¥ wer 227
Emissions control system............. 229
Engine compartment................. 230
EMGine Oils: seas 2 = wave = ¢ eoume 5 y couse 6 2g 233
Cooling systeM...........00 0-2 ee eee 236
Brake fllid. 0.2... eee eee eee ee 238
ElectricalsysteM esa. ecw + y pews se ee 239
Battenyis « o masse © o cxasane «a sincere « a averse © ere 239
Windshield washer system...........- 242
Service interval display............... 242
Wheels .......... 66. cece eee eee eee 244
Whieelsiaind Tires « caus « « cara sv eee eo 9 244
Tire pressure monitoring system....... 262
Tire pressure monitoring system....... 263
Care and cleaning................ 267
General information 0... ..c.6 eee 267
Car washes....................0000. 267
Cleaning and care information......... 268
Taking your vehicle out of service....... 273
DO Tt VOUrSEUF ics « sce g + pass ss pews 274
Emergency assistance........... 274
Generalinformation................. 274
EQUIPITIONE sce + & wswu + wowe xe eee a ee 274
Tire MODILitY KE eccsins se sonceoe a x oneivens a ares 274
Changingatire............... 2. eee 277
Space-saving spare tire............... 280
JUIMIPFSTANEING 5 x exces 6 w erates @ a cawcens vw ae 280
TOWING... cece ete 282
Fuses and bulbs.................. 285
Fuses... 0... eee ee eee eee 285
BUILDS: sss s = wavs & & ees 5 2 ctetDs sb eG ee 289
Customer information........... 290
Data privacy................000 eee 290
Privacy NOLICE « naw, 2 w aay ¥ Kaew + Meee © 290
Timage reGOrding). « « canew + sect ws caver a os 290
Data memories............00.00e eee 290
Transmitted information.............. 291
Accessories and technical
CINERGSS:. « » sem: : x ews ce ee be ee ee 294
Warranty’ « = eon x 2 manors 6 o ois wv ee 6 294
Audi Literature Shop.............000- 294
Driving in other countries............. 294
Maintenance, repairs, and technical
modifications..................00008 294
Accessories and parts..............-. 296
Reporting Safety Defects.............. 296
Declaration of compliance for
telecommunications equipment and
electroniesystems's « «cows se mean 2 news 297
Technical data.................... 299
Identification data................... 299
Vehicle datatics ss saves o srewa sv awe 0 ve 299
TAAGK es = see « = wee « = owe Be nee eg oe 301

Opening and closing

Break-in security feature
The alarm will sound if there is a break-in at the
doors, hood, and/or luggage compartment lid.
Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the & button on the vehicle key a second
time within two seconds. Or
> Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within two sec-
onds.
> Applies to: vehicles with MMI: Select on the
home screen: VEHICLE > Settings & Service >
Interior monitoring.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.

@) Tips
The interior/towing protection monitoring on-
ly functions correctly when the windows and
the roof* are closed.
38


RAZ-0720,


Fig. 26 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release buttons for
the mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Applies to: vehicles with lockable glove com-
partment: locking/unlocking the glove com-
partment.
— Manually unlock and lock the doors > page 37.
— Applies to: sedan with locking backrests: Lock-
ing and unlocking the backrest > page 94.
— Unlock the luggage compartment lid using the
emergency release > page 44.
@® Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
=> page 184. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.

8W7012721BB
Emergency assistance


ZA WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi

Service Facility for assistance.

@ For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
@ Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Changing a tire
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 274.
>» Set the parking brake.
> Select the “P” position.
>» When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 274 and the
spare tire > page 280.
> Switch the ignition off.

Z\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack”. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.




NS
3
~~
Fig. 181 Wheel: wheel bolts with caps
B4L-1337
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 181.
>» Remove the cap with the plastic clip.
Loosening the wheel bolts
&
=
x © a

Fig. 182 Wheel: loosening the wheel bolts
> Slide the wheel wrench* from the vehicle tool
kit all the way onto the wheel bolt.
> Turn the wheel bolt approximately one turn to
the left. To achieve the required torque, hold
the end of the wheel wrench*. If the wheel bolt
will not loosen, press carefully on the wheel
wrench* with your foot. Hold onto the vehicle
securely while doing this and make sure your
footing is stable.

Z\ WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently one turn before raising

the vehicle with the vehicle jack*.

277

Emergency assistance

> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the cover on the positive terminal.

ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.

@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
G) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
282
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
—The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

() Note
—If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles

8W7012721BB
Emergency assistance

(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
@® Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 108.
— Switch Audi pre sense* off > page 155 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 282.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loop > page 283.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 61. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
» Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you

can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may
impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 114.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

JN WARNING
— Never tow a vehicle using a tow bar or tow-
ing cable if the vehicle does not have electri-
cal power.
— If the vehicle runs out of power while it is
being towed, stop towing the vehicle imme-
diately and consult an authorized Audi deal-
er or qualified repair facility.

Rear towing loop




Applies to: RS models
Fig. 190 Rear bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right rear of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 274.
283
>

Emergency assistance

> Press the cap inward with brief, strong pressure
> fig. 189 or > fig. 190. The cap will loosen
from the bumper.
>» Tighten the towing eye as far as it will go into
the mount. Use a suitable object to tighten the
towing eye completely and securely in the
mount.
> After using, place the towing loop back in the
vehicle tool kit.

If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

Depending on the model, the shape of the cap
can vary.
284