
LOADING, STORAGE AND PASSENGER COMPARTMENT
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* Option/accessory.585
Loading recommendations
There are a number of things that are impor- tant to consider when carrying loads in or onthe vehicle.
Load-carrying capacity is determined by the vehicle's curb weight. The total weight of allpassengers and any installed accessoriesreduces the vehicle's load-carrying capacity bythe corresponding amount.
WARNING
The vehicle's driving characteristics change depending on the weight and position ofthe load.
Loading the cargo compartment/trunkKeep the following in mind when loading:
Position objects so they are pressing against the rear seat backrests.
Heavy objects should be positioned as lowas possible. Avoid placing heavy objectson folded-down seat backrests.
Cover sharp corners with a soft cloth orsimilar to help prevent damage to theupholstery.
Use the load anchoring eyelets and ten-sioning straps or similar to secure allobjects.
WARNING
In a head-on collision at a speed of 50 km/h (30 mph), an unsecured objectweighing 20 kg (44 pounds) can reach aprojectile weight equivalent to 1000 kg(2200 pounds).
WARNING
If objects are loaded higher than the upper edge of the side windows, leave a 10 cm(4 in.) space between the objects and thewindow. Objects placed closer to thiscould impede the function of the inflatablecurtain concealed inside the headlining.
WARNING
Always secure the load. Otherwise, it may shift during heavy braking and injure peo-ple in the vehicle. Cover sharp edges and sharp corners with something soft. Turn off the engine and apply the parking brake when loading/unloading longobjects. Otherwise, it is possible for theload to reach the gear lever or gear selectorand move it to a drive position – whichcould cause the vehicle to begin rolling.
Extra cargo space
The rear seat backrests can be folded down to increase cargo space in the cargo compart- ment/trunk and simplify loading. If the rearseat backrests are folded down, make surethat no objects loaded into the vehicle preventthe WHIPS system for the front seats fromfunctioning correctly.
Raising/lowering the rear end of the
vehicle *
The rear end of the vehicle can be lowered orraised for easier loading into the cargo com-partment/trunk or to facilitate attaching a trailer*.
The controls for raising/lowering are located at the rear edge of the right side panel in thecargo compartment/trunk.
Controls for raising/lowering the rear end of the vehi- cle.
The controls consist of two buttons ‒
one but-
ton for lowering and one button for raising the

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LOADING, STORAGE AND PASSENGER COMPARTMENT
* Option/accessory.
586 rear end. Press and hold the relevant button until the desired height is reached. The rear end of the vehicle cannot be raised higher than its normal height. The rear end will return to the normal height when the vehicle begins driving.
NOTE
It is not possible to adjust the height of the vehicle's rear when one or more of thedoors or the hood is open. This does notapply to the tailgate.
WARNING
Make sure that no people, animals or objects are found under the vehicle when itis lowered. This could endanger life andcause damage to the vehicle or objects.
Related information
Load anchoring eyelets (p. 587)
Folding the second row backrests (p. 198)
Roof loads and load carriers (p. 586)
Leveling control
* and suspension (p. 440)
Weights (p. 665)
Roof loads and load carriers
Volvo-developed load carriers are recom- mended for carrying loads on the roof of thevehicle.
Volvo load carriers are specially designed to help prevent damage to your vehicle and helpensure maximum safety while driving. Volvoload carriers are available from authorizedVolvo retailers. Carefully follow the installation instructions provided with the load carriers. Distribute the load evenly throughout the load carriers. Place heavier cargo at thebottom of the load.
Check periodically to ensure that the loadcarriers and load are properly secured.Secure the load firmly using tie straps orsimilar.
If the load is longer than the vehicle, suchas a canoe or kayak, attach the towingeyelet in its front outlet and secure the tiestraps in it.
The vehicle's wind resistance and fuelconsumption increase with the size of theload.
Drive smoothly. Avoid rapid acceleration,hard braking and fast cornering.
WARNING
The vehicle's center of gravity and driving characteristics are altered by roof loads. Follow the vehicle's specifications regar- ding weights and maximum permittedload.
Related information
Loading recommendations (p. 585)
Weights (p. 665)

LOADING, STORAGE AND PASSENGER COMPARTMENT
* Option/accessory.587
Grocery bag holders Grocery bag holders (hooks) help keep shop- ping bags in place and prevent them fromfalling over and spilling their contents in thecargo compartment.
On the sides of the cargo compartment
There are two fold-out holders in the side pan- els, one on each side of the cargo compart-ment.
CAUTION
The grocery bag holders are only intended to hold weights up to 5 kg (11 lbs).
Related information
Loading recommendations (p. 585)
Using the glove compartment (p. 583)
Installing and removing the cargo net
*
(p. 592)
Installing and removing the cargo com- partment cover
* (p. 588)
Installing and removing the steel cargogrid
* (p. 591)
Load anchoring eyelets The load anchoring eyelets in the cargo com- partment can be used to secure objects withstraps, a net, etc.
WARNING
Hard, sharp and/or heavy objects in or pro- truding from the vehicle can cause injury inthe event of hard braking. Always secure large and heavy objects with a seat belt or cargo retaining straps.
Related information
Loading recommendations (p. 585)
Weights (p. 665)

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LOADING, STORAGE AND PASSENGER COMPARTMENT
* Option/accessory.
590
WARNING
In 7-seat models - never have a cargo com- partment cover mounted when there arepassengers in the rear seats. This couldlead to serious injury in the event of a colli-sion.
Loading mode
From the fully retracted position - grasp the handle and pull the cover up and overthe side panels in the cargo compartment.Pull to the end position and press theattaching pins at the end of the cover intothe grooves in the side panels of the vehi-cle. (If the cover is already fully open, seenext section.)
From the fully open position - grasp the handle and press the cover's attachingpins down into the grooves in the sidepanels and then release.
> Retract the cover until it stops in the
partially retracted position. If your hands are full:
In the fully open position, push the cover's handle slightly upward with e.g. yourelbow. >
The cover will retract until it stops in
the partially retracted position.
To fully open the cover from the partially retracted position:
1. Grasp the handle and pull the cover out as far as possible.
2. Let the cover retract slightly and press the handle slightly downward.
> The cover will be secured in the fullyopen position.
Retracting the cover
1. From the fully opened position:
Lift the cover's handle and pull it rearward to release the cover's attaching pins fromthe grooves. Let the cover retract. From the partially retracted position: Grasp the handle and pull the cover out of the groves to the fully open position. Liftthe handle and pull it rearward to releasethe cover's attaching pins from thegrooves. Let the cover retract.
2. Let the cover retract with its attaching pins above the side panels until it stops inthe fully retracted position.
Related information
Installing and removing the cargo com- partment cover
* (p. 588)

LOADING, STORAGE AND PASSENGER COMPARTMENT
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* Option/accessory.591
Installing and removing the steel cargo grid*
The steel cargo grid prevents loads or pets in the cargo compartment from being thrownforward into the passenger compartmentduring hard braking.
For safety reasons, the steel grid must always be installed and secured correctly.
WARNING
Under no circumstances may a person be in the cargo compartment when the vehi-cle is moving. Heavy braking or a collisioncould lead to serious injury.
The steel grid consists of the grid itself and two separate mounting brackets. Each of the mounting brackets has a screw cover and twoplastic sleeves for the grid.
WARNING
The steel cargo grid may only be used in the rear position described here. The ceil-ing attachment points behind the frontseats are not intended to anchor the steelgrid.
WARNING
For safety reasons, the third-row seats
4
must be folded down when the steel cargo grid is mounted in the vehicle.
CAUTION
The steel cargo grid and the cargo com- partment cover cannot be mounted at thesame time.
Installation1. Fold down the rear seats and lift in the steel grid through one of the rear doors or the tailgate. The curved (convex) side ofthe grid should face toward the cargocompartment and the hooks on each sideof the grid should face upward. Themounting brackets and plastic sleeves arenot needed in this step. 2.
Press one of the grid's hooks into the larger hole in the ceiling attachment point(1). Grasp the grid near the hook and pull/push it into the smaller hole (2).
> The hook is now secured in the attach-
ment point.
3. Repeat step 2 above to secure the other hook in the attachment point on the oppo- site side.
WARNING
Make sure the cargo grid's hooks are securely attached in the ceiling attachmentpoints to help ensure the grid does notcome loose.
47-seat models only.

LOADING, STORAGE AND PASSENGER COMPARTMENT
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593
WARNING
Objects in the cargo compartment must always be securely anchored, even with acorrectly installed cargo net.
Installing the cargo net
WARNING
All of the cargo net's upper consoles, hooks and straps must be securely moun-ted and attached before the net is used. Never use the net if it is damaged.
NOTE
With front mounting, the cargo net is most easily installed via a rear door.
1. Fold out the cargo net and make sure thatthe upper rod folds out and locks into position.
2. Insert one of the net's hooks into the front or rear ceiling mounting point with thestrap lock facing you. 3. Insert the net's other upper hook into the
ceiling mounting point on the oppositeside. The telescopic spring-loaded hooks make mounting easier. Make sure that the net's hooks are pushed forward as far as possible into theirrespective mounting points. 4.
Rear mounting.
For rear mounting: With the cargo net hooked into the rear ceiling mounting points, attach the net'sstraps into the front cargo anchoring eye-lets in the cargo compartment.

MAINTENANCE AND SERVICE
596
Volvo's service program To keep the vehicle as safe and reliable as possible, follow the Volvo service schedulespecified in the Warranty and MaintenanceRecords Information booklet.
WARNING
California Proposition 65 Operating, servicing and maintaining a pas- senger vehicle can expose you to chemi-cals including engine exhaust, carbon mon-oxide, phthalates, and lead, which areknown to the State of California to causecancer and birth defects or other reproduc-tive harm. To minimize exposure, avoidbreathing exhaust, do not idle the engineexcept as necessary, service your vehicle ina well ventilated area and wear gloves orwash your hands frequently when servicingyour vehicle. For more information go towww.P65Warnings.ca.gov/passenger-vehicle.
Volvo recommends having an authorized Volvo workshop perform service and mainte-nance. Volvo workshops have the staff, serviceliterature and special tools that can providethe highest quality of service.
CAUTION
To ensure the Volvo warranty is not invali- dated, check and follow the Warranty andService Records Information booklet.
Service and repairsService the vehicle regularly. Follow Volvo's recommended service intervals. Detailed inspection and repairs may only be performed by an authorized workshop.
WARNING
Do not make any repairs on this vehicle yourself. Electrical cables and/or compo-nents that have come loose may only becorrected by an authorized workshop – anauthorized Volvo workshop is recom-mended.
IntroductionThe maintenance services contain several checks that require special instruments andtools and therefore must be performed by aqualified technician. To keep your Volvo in topcondition, specify time-tested and provenGenuine Volvo Parts and Accessories.
The Federal Clean Air Act - U.S.
The Federal Clean Air Act requires vehicle manufacturers to furnish written instructionsto the ultimate purchaser to assure the properservicing and function of the components thatcontrol emissions. These services, which arelisted in the "Warranty and Service RecordsInformation" booklet, are not covered by thewarranty. You will be required to pay for laborand material used.
Maintenance
Your Volvo passed several major inspections before it was delivered to you, in accordancewith Volvo specifications. The maintenanceprocedures outlined in the Warranty and Serv-ice Records Information booklet, many ofwhich will positively affect your vehicle's emis-sions, should be performed as indicated. It isrecommended that receipts for vehicle emis-sion maintenance be retained in case ques-tions arise concerning maintenance. Inspec-tion and maintenance should also be per-formed anytime a malfunction is observed orsuspected.

MAINTENANCE AND SERVICE
* Option/accessory.599
Data transfer between vehicle and workshop over Wi-Fi
Volvo workshops have a designated Wi-Fi network for data transfer between your vehi-cle and the workshop. Your visit to the work-shop will be easier and more effective whendiagnostics information and software can betransferred over the workshop's network.
At the workshop, your service technician can connect your vehicle to the workshop's Wi-Finetwork to perform troubleshooting anddownload software. For this type of communi-cation, the vehicle only connects to a work-shop's network. It is not possible to connectthe vehicle to another Wi-Fi network (e.g. yourhome network) in the same way as to a work-shop's network.
Connecting with remote keyConnection is usually managed by the servicetechnician, who will use the remote key but-tons. It is therefore important to bring a keywith buttons with you when you visit theworkshop. Pressing the lock button on theremote key three times will connect the vehi-cle to the workshop's Wi-Fi network. When the car is connected to a Wi-Fi net- work, the
symbol appears in the center
display.
WARNING
The vehicle may not be driven when it is connected to the workshop's networks andsystems.
Related information
Handling system updates via Download Center (p. 600)
Scheduling service and repairs (p. 601)
Download Center With the vehicle connected to the Internet 1
,
updates for a number of the vehicle's sys- tems can be downloaded from the center dis-play.
The Download Center app is
started from the center dis- play and makes it possible to:
search for and update system software
update Sensus Navigation
* map data
download, update and delete apps.
Related information
Handling system updates via Download Center (p. 600)
Download apps (p. 481)
Updating apps (p. 481)
Deleting apps (p. 482)
Internet-connected vehicle
* (p. 524)
Navigating in the center display's views(p. 118)
1
There may be a charge for transmitting data over the Internet, depending on your service plan.