13
LOADING, STORAGE AND PASSENGER COMPARTMENT
Passenger compartment interior558
Tunnel console 559
Electrical outlets 560
Using the electrical outlets 562
Using the glove compartment 563
Sun visors 565
Cargo compartment 565
Loading recommendations 565
Roof loads and load carriers 566
Grocery bag holders 567
Load anchoring eyelets 568
Rear seat ski hatch 568
Installing and removing the cargo compartment cover * 569
Operating the cargo compartmentcover * 569
Installing and removing the steelcargo grid * 571
Installing and removing the cargo net *
572
MAINTENANCE AND SERVICE
Volvo's service program
576
Data transfer between vehicle and workshop over Wi-Fi 579
Download Center 579
Handling system updates viaDownload Center 580
Vehicle status 581
Scheduling service and repairs 581
Sending vehicle information to theworkshop 582
Hoisting the vehicle 583
Climate control system service 585
Replacing a windshield with head- up display * 585
Opening and closing the hood 585
Engine compartment overview 587
Engine oil 588
Checking and filling engine oil 589
Refilling coolant 590
Replacing bulbs 592
Start battery 593
Hybrid battery 597
Battery symbols 598
Battery recycling 598
Fuses and fuseboxes 599
Replacing fuses 599
Fuses in the engine compartment 601
Fuses under the glove compartment 608
Fuses in the cargo compartment 614
Cleaning the interior 619
Cleaning the center display 619
Cleaning the head-up display *
620
Cleaning fabric upholstery and ceiling liner 621
Cleaning the seat belt 621
Cleaning floor mats and inlay mats 621
Cleaning leather upholstery *
622
Cleaning the leather steering wheel 623
Cleaning interior plastic, metal andwood surfaces 623
Cleaning the exterior 624
Polishing and waxing 624
Hand washing 625
Automatic car washes 627
High-pressure washing 628
Cleaning the wiper blades 628
Cleaning exterior plastic, rubberand trim components 629
Cleaning rims 630
Corrosion protection 630
Paintwork 631
OWNER'S INFORMATION
16
Owner's informationOwner's information is available in several different formats, both digital and printed.The Owner's Manual is available on the vehi-cle's center display, as a mobile app and onVolvo Cars' support website. There is also aQuick Guide in the glove compartment, aswell as a supplement to the Owner's Manualcontaining information about e.g. fuses, spec-ifications, etc. A printed Owner's Manual canbe ordered.Vehicle's center display 1In the center display, pull down Top view and tap
Owner's manual. This gives
you access to visual naviga- tion with exterior and interiorimages of the vehicle. Theinformation is searchable and
is divided into categories.
Mobile appIn App Store or Google Play, search for "Volvo Manual".Download the app to yoursmartphone or tablet andselect your vehicle model.The app contains instructivevideos and offers visual navi-
gation, including exterior and interior imagesof the vehicle. The contents are searchableand the sections are designed to be easy tonavigate.
Volvo Cars support siteGo to support.volvocars.com and select your country.Owner's Manuals are availa-ble here for viewing onlineand in PDF format. The sup-port site also containsinstructive videos and addi-
tional information and assistance concerningyour vehicle and owning a Volvo. The websiteis available on most markets.
Printed informationThe glove compartment con- tains a printed supplement to the Owner's Manual 1
, which
contains information on fuses
and specifications as well as a summary of important andpractical information.
There is also a printed Quick Guide with usefulinformation about the most commonly usedfeatures and functions in your vehicle. Other printed information may also be provi- ded in the vehicle, depending on equipmentlevel, market, etc. A printed Owner's Manual and accompanying supplement can also be ordered. Contact aVolvo retailer to order.
1 For markets without Owner's Manuals in the center display, a complete printed manual is provided along with the vehicle.
HYBRID INFORMATION
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385
Charging current Charging current is used to charge the hybrid battery and precondition the vehicle. Charg-ing is performed by connecting a chargingcable between the vehicle's charging socketand a 120/240 V electrical socket (alternat-ing current).
When the charging cable is activated, a mes- sage will be displayed in the instrument paneland an indicator light in the vehicle's chargingsocket will illuminate. Charging current is pri-marily used for battery charging, but is alsoused for preconditioning. The vehicle's startbattery is charged along with the hybrid bat-tery.
CAUTION
Never detach the charging cable from the 120/240 V outlet (AC, alternating current)while charging is in progress – the120/240 V outlet could be damaged insuch circumstances. Always interruptcharging first and then disconnect thecharging cable – first from the vehicle'scharging socket and then from the120/240 V outlet.
NOTE
In extremely cold or hot weather, part of the charging current is used to heat/cool the hybrid battery and the passen-ger compartment, resulting in a longercharging time.
The charging time is longer if precondi-tioning has been selected. The timerequired depends primarily on theambient temperature.
FuseThere are normally several 120/240 V power consumers in one fuse circuit, which meansthat more than one power consumer (e.g.lighting, vacuum cleaner, electric drill, etc.)may use the same fuse.
Related information
Charge cable (p. 385)
Charging status in the instrument panel(p. 392)
Charging status in the vehicle's chargingsocket (p. 390)
Starting and stopping preconditioning(p. 222)
Stopping hybrid battery charging (p. 394)
Charge cable
The charging cable is used to recharge your vehicle's hybrid battery.
The charging cable is stored in a storage compart- ment under the cargo compartment floor.
WARNING
Only use the charging cable provided with your vehicle or a replacement cable pur-chased from a Volvo retailer.
Specifications, charging cable Enclosure class Compliance IP67
SAE J1772
Ambient tempera- ture -32
ºC to 50 ºC
(-25 ºF till 122 ºF)
HYBRID INFORMATION
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395
Twin Engine symbols and messages in the instrument panelA number of symbols and messages relating to the Twin Engine may be displayed in the instrument panel. They may also appear incombination with general indicator and warn-ing symbols and disappear when the neces-sary action has been taken.
Symbol Message Meaning
12 V Battery Charging fault, service urgent. Drive to workshopBattery fault. Contact a workshop
A
to have the battery checked as soon as possible.
12 V Battery Charging fault Stop safelyBattery fault. Stop the vehicle as soon as possible and contact a workshop A
to have the bat-
tery checked.
12 V Battery Fuse failure Service requiredBattery fault. Contact a workshop A
to have the system checked as soon as possible.
HV battery Overheated, stop safelyThe hybrid battery's temperature seems to be rising at an abnormal rate. Stop the vehicle and turn off the engine. Wait at least 5 minutes before driving. Call a workshop A
or inspect the
vehicle to make sure everything seems normal before continuing to drive.
Reduced performance Max vehicle speed limitedThe hybrid battery's charge level is too low for driving at high speeds. Charge the battery as soon as possible.
Propulsion system Harsh behavior at low speed, vehicle ok to useThe hybrid system is not functioning properly. Contact a workshop A
to have the system
checked as soon as possible.
STARTING AND DRIVING
442
Battery drain
The electrical functions in the vehicle drain the battery to varying degrees. Avoid usingignition mode II when the engine is switched
off. Use ignition mode I instead, as this uses
less electrical current.
Note that certain accessories may also drain power from the electrical system. Do not usefunctions that use a lot of electrical currentwhen the engine is turned off. Examples ofsuch functions are: blower
headlights
windshield wipers
audio system (especially at high volume).
If the starter battery voltage is low, a message is shown in the driver display. The vehicle'senergy-saving function will then turn off orreduce certain functions, such as the blowerand/or the audio system.
–Charge the battery by starting the engine and let it run for at least 15 minutes (driv-ing charges the battery faster than lettingthe engine idle).
Related information
Start battery (p. 593)
Ignition modes (p. 403)
Jump starting using another battery If the start battery is discharged, current from another battery can be used to start the vehi-cle.
Jumper cable connecting points.
CAUTION
The charging point of the vehicle is only intended for jump starting the vehicle inquestion. The charging point is notintended for jump-starting another vehicle.Using the charging point to start anothervehicle could cause a fuse to blow, whichwould cause the charging point to stopworking.
If a fuse has blown, 12 V Battery Fuse failure
Service required will be displayed in the instrument panel. Volvo recommends contact- ing an authorized Volvo workshop. To avoid short circuits or other damage, the following steps are recommended when jumpstarting the battery:
MAINTENANCE AND SERVICE
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587
Engine compartment overview
This overview shows some service-related components.
Some of the components included in the vehi- cle's electric drive system are located in theengine compartment. Exercise caution whenaccessing the engine compartment and onlytouch what is required for normal mainte-nance.
WARNING
Orange wiring may only be handled by qualified personnel.
WARNING
A number of electrical components in Twin Engine Plug-in Hybrid vehicles use high-voltage current and can be extremely dan-gerous if handled incorrectly.
Do not touch anything that is not clearly described in this Owner's Man-ual.
Be careful when checking/filling fluidsin the engine compartment.
The layout of the engine compartment may vary depending on model and engine variant.
Coolant expansion tank
Brake fluid reservoir (located on the driv- er's side)
Washer fluid filler pipe 12
Fusebox
Air filter
Engine oil filler pipe
WARNING
Bear in mind that the cooling fan (located at the front of the engine compartmentbehind the radiator) may start or continuerunning automatically up to about6 minutes after the engine is turned off. Always entrust engine washing to a work- shop – an authorized Volvo workshop isrecommended. If the engine is hot, there isa risk of fire.
WARNING
The ignition system works with extremely high and dangerous voltages. The vehicleelectrical system should always be in igni-tion mode
0 when work in being per-
formed in the engine compartment. Do not touch any spark plugs or ignition coils when the vehicle electrical system isin ignition mode II or when the engine is
warm.
Related information
Opening and closing the hood (p. 585)
Filling washer fluid (p. 636)
Refilling coolant (p. 590)
Fuses in the engine compartment (p. 601)
12
Fill the washer fluid at regular intervals, e.g. when refueling.
||
MAINTENANCE AND SERVICE
594
Positive connection point
Negative connection point
CAUTION
It is not possible to charge another vehi- cle's battery by supplying current throughthe charging points. Using the chargingpoints to charge another vehicle's batterycould cause a fuse to blow, which wouldcause the charging points to stop working.
CAUTION
Only a modern battery charger with con- trolled charge voltage should be used tocharge the starter battery. The rapid charg-ing function should not be used as thiscould damage the battery.
NOTE
If both the starter battery and the hybrid battery are discharged, both batteries
must be charged. In such cases, it is notpossible to charge only the hybrid batteryfirst. The starter battery must have a certain level of charge for it to be possible tocharge the hybrid battery.
CAUTION
Failure to observe the following could cause the infotainment energy save modeto temporarily stop working and/or a mes-sage in the driver's display regarding thestate of charge of the starter battery maybe temporarily incorrect after an externalstarter battery or battery charger has beenconnected:
The negative battery terminal of thevehicle's starter battery must
never be
used to connect an external starterbattery or battery charger – only thevehicle's negative charging pointshould be used as a grounding point.
MAINTENANCE AND SERVICE
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599
Fuses and fuseboxes All electrical functions and components are protected by a number of fuses in order toprotect the vehicle's electrical system fromdamage by short circuiting or overloading.
WARNING
Never use a foreign object or a fuse with a higher amperage than that specified toreplace a fuse. This could cause significantdamage to the electrical system and possi-bly lead to a fire.
WARNING
Orange wiring may only be handled by qualified personnel.
WARNING
A number of electrical components in Twin Engine Plug-in Hybrid vehicles use high-voltage current and can be extremely dan-gerous if handled incorrectly. Do not touch anything that is not clearly described in the vehicle's Owner's Manual.
If any electrical component or function is not responding, the component may have blown a fuse due to temporary overload. If the same fuse blows repeatedly, there may be a prob-lem with the component. Volvo recommendscontacting an authorized Volvo workshop tohave the component checked.
Location of fuseboxes
The illustration is generic - appearance may vary according to vehicle model.
Engine compartment
Under the glove compartment
Trunk/cargo compartment
Related information
Replacing fuses (p. 599)
Fuses in the cargo compartment (p. 614)
Fuses in the engine compartment(p. 601)
Fuses under the glove compartment(p. 608)
Replacing fuses
All electrical functions and components are protected by a number of fuses in order toprotect the vehicle's electrical system fromdamage by short circuiting or overloading.
1. Refer to the fuse diagram to locate the fuse.
2. Pull out the fuse and examine it from the side to determine if the curved metal wire in the fuse is intact.
3. If the wire is broken, replace the fuse with a new fuse of the same color and amper-age.
WARNING
Never use a foreign object or a fuse with a higher amperage than that specified toreplace a fuse. This could cause significantdamage to the electrical system and possi-bly lead to a fire.
WARNING
Contact an authorized Volvo workshop for assistance replacing fuses not listed in theOwner's Manual. If fuse replacement isperformed incorrectly, significant damagecan be caused to the electrical system.