Recommended windscreen washer fluid
• For warm weather: summer windscreen wash G 052 184 A 1. Dilution 1:100 (1 part concen-trate, 100 parts water) in the washer fluid reservoir.
• All-year washer fluid G 052 164 A2. Dilution in winter to -18°C (0°F) approx. 1 :2 (1 part concen-trate, 2 parts water), otherwise dilute one part con-centrate to four parts water (1 :4) in the washer fluid reservoir.
Capacities
The capacity of the washer fluid reservoir is ap-proximately 3. 7 litres or approximately 5.0 litres in vehicles with a headlight washer system.
A WARNING
Never mix coolant additive or other unsuita-ble additives into the windscreen washer flu-id. An oily film may otherwise be left on the windscreen or rear window which will restrict the field of vision.
Mirrors
o:n Introduction
This chapter contains information on the following subjects:
Interior mirror .............. . 122
Exterior mirrors ............ . . .... 123
For safety reasons it is important that the driver po-sitions the exterior and interior mirrors correctly be-fore starting a journey '* &.
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust driv-ing style accordingly. Looking in the exterior mir-rors and the interior mirror does not allow the driver to see the entre side and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may be objects and other road users in the blind spot.
Additional information and warnings:
• Exterior views '* page 5
• Changing gear '*page 260
• Braking, stopping and parking '*page 269
A WARNING (Continued)
• Use clean, clear water (not distilled water) with a washer fluid recommended by Volks-wagen Commercial Vehicles.
• A suitable anti-freeze agent should be added to the windscreen washer fluid If nec-essary.
CD
• Never mix other cleaning agents with the cleaning agents recommended by Volkswagen Commercial Vehicles. This can cause the ingre-dients to separate and block the windscreen washer jets.
• When refilling or changing service fluids, please ensure that the correct fluids are added through the correct openings. Incorrect service fluids can cause serious functional problems and engine damage.
Adjusting the exterior and interior mirrors while driving may cause the driver to become distracted. This can lead to accidents and se-rious Injuries.
• Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
• When parking, changing lane, or perform-ing an overtaking or turning manoeuvre, al-ways pay careful attention to the area around the vehicle as objects and other road users may be located In the blind spot.
• Always ensure that the mirrors are posi-tioned correctly and that the rear view Is not restricted by ice, snow, condensation or any other objects.
A WARNING
Automatic anti-dazzle mirrors contain an electrolyte fluid which could leak If the mirror is broken.
• The leaking electrolyte fluid can cause lrri-tation to the skin, eyes and respiratory or-gans, especially In people who suffer from
Lights and vision 121
t"""""fl1 First read and observe the introductory l..--bll information and safety warnings & on page 133.
Removing plastic covers
The plastic covers=:. Fig. 107 must be removed from the seat rails, if seats or the central table are to be installed or removed.
• Take the screwdriver from the vehicle tootkit.
• Insert the flat blade of the screwdriver into the seat rail at an angle in front of the plastic cover you wish to remove G).
• Press the cover lug approx. 3 mm to the front and, at the same time, lever it out.
Removing split cover rail
• Grasp with both hands into the rubber lip of the shorter part (approx. 30 cm) of the aluminium cov-er rail ®. and push it towards the front until both clips are released.
• Remove cover rail@ upwards in a straight line.
• Now, also move the opposite part of the alumi-nium cover rail towards the front, and remove it up-wards in a straight line.
• Repeat this procedure for all seat rails.
Installing split cover rail
• Fit the aluminium cover rail so that it is flush with the longer part of the cover rail.
• Push the aluminium cover rail from above into the clips of the seat rail until it engages.
• Repeat this procedure for all seat rails.
Fastening rings in the rail system
Fig. 108 Fastening ring in the seat rail.
1> daN: Deka Newton. Unit for load carrying capacity.
134 Before the JOUrney
Installing plastic covers
• Insert the plastic cover CD with the recess at the front into the seat rail and press down at the back until the cover engages securely. The cover must be flush with the seat rails.
• Ensure that the plastic covers for the double seat rails are not confused with each other as the covers will otherwise not engage securely.
A WARNING
If the equipment In the seat rails Is removed, Installed or moved Improperly, accidents and severe Injuries may result.
• Proceed with care when removing and In-stalling the aluminium cover rails: risk of In-jury caused by corners and edges.
• The aluminium cover rails and plastic cov-ers must always be Installed when the vehicle Is In motion.
• Never remove the seat rails completely. Such jobs should only be carried out by a qualified workshop.
• If your seat rails are damaged, have them checked, and If necessary replaced, by a qualified workshop.
CD
If seats are moved when the seat rails are soiled, the seat rails and the seat feet could be damaged.
The fastening rings in the seat rails ::.Fig. 108 may be loaded with a maximum load rating of 250 daN1l ::.&.
A wARNING
Incorrect use of fastening rings can cause se-vere or fatal accidents.
• Always use suitable and undamaged se-curing straps. ..,.
Removing the central table
The central table can be removed more easily by two people than by one person.
• Remove front protective covers from the central seat rails.
• Turn the single seats so that they face the di-rection of travel.
• Adjust the back rest of single seats to an upright position.
• Fold up the armrests of the single seats.
• Pull the handle @ up and hold the central table with the handle and the handle recess@.
• Push the central table forwards to the point where it can be lifted out of the slots in the seat rails.
• Lift the central table out.
• Put down the central table carefully so that the rollers and feet are not soiled or damaged.
• Place the removed covers on the open slots in the seat rails.
Fitting the central table
The central table can be installed more easily by two people than by one person.
• Remove front protective covers from the central seat rails.
• Turn the single seats so that they face the di-rection of travel.
Cool box
c:cn Introduction
This chapter contains information on the following subjects:
Fitting and removing the cool box
Switching the cool box on and off 159 161
The cool box may be used while the vehicle is in motion only if it is fitted to the adapter plate.
Power for the cool box can be supplied by any of the 12-volt sockets in the vehicle. The power con-sumption is approx. 33 watts. The cool box has a capacity of 32 litres.
Follow instructions provided for the installation and use of the cool box and keep it in the vehicle wal-let.
As far as possible, keep food and drinks in the cool box in leak-proof containers. Do not overfill the cool box such that air circulation is impaired.
158 Before the journey
• Adjust the backrest of single seats to an upright position.
• Fold up the armrests of the single seats.
• Pull the handle @ up and hold the central table with the handle and the handle recess®.
• Insert the central table guides into the recesses in the seat rails.
• Insert the central table into the seat rails and push them back, so that the removed covers can be placed on the open slots in the seat rails.
• Fold the handle@ back to engage the central table in the seat rails.
• Check that the central table is locked securely. it should now no longer be possible to move the central table.
• Do not raise the table module when the cen-tral table Is located between the single seats. This could cause damage to the table.
The vehicle battery will be drained if the cool box is used when the engine is switched off. For this rea-son, the cool box is fitted with a battery monitor. The battery monitor will switch the cool box off if the vehicle battery has a low charge level. The bat-tery monitor will switch the cool box on again as soon as the battery has reached a suitable charge level, for example, after a long journey.
Additional information and warnings:
• Seat functions, front =>page 69
• Seat functions, rear =>page 72
• Seat functions, rear, Business =>page 182
• Seat functions, rear, California =>page 193
• Electrical sockets =>page 163
• Battery =>page 350
Capacities
r--('n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checks when filling the tank
r--r'n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checklist
Never carry out any work on the engine or in the engine compartment if you are not familiar with the necessary procedures and the general safety re-quirements or if the correct operating equipment, fluids and unsuitable tools are not available 350, Preparation for working in the engine compartment! The work should be carried out by a qualified workshop if you are uncertain. Please en-sure that the following are checked regular1y, pref-erably every time you fill the tank:
..( Windscreen washer fluid level 116
..( Engine oil level 353
Fuel
c:QJ Introduction
This chapter contains information on the following subjects:
Petrol
Diesel ...
344 345
Different engines require different fuels. The facto-ry-fitted sticker on the inside of the tank flap indi-cates the fuel type that is required for your particu-lar vehicle.
Volkswagen Commercial Vehicles recommends us-ing fuels with a low sulphur content or which are sulphur-free in order to reduce fuel consumption and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If these symptoms occur immediately after the vehi-
Fuel tank capacity
Approx. 80.0 I,
..( Engine coolant level 358
..( Brake fluid level 269
..( Tyre pressure 367
..( Vehicle lighting necessary for traffic safety:
-Turn signals
-Side lights, dipped beam headlights and main beam headlights
-Tail light cluster
-Brake lights
-Rear fog light 1 08
Information on changing bulbs 432.
cle has been refuelled, switch the engine off as soon as it is safe to do so and seek expert assis-tance. This can help to prevent further damage.
Additional information and warnings:
• Filling the tank 340
• Engine management system and exhaust puri-fication system 407
• Service schedule
A WARNING
Incorrect handling of fuel can cause explo-sions, fire, serious burns and other injuries.
• Fuel is highly explosive and inflammable.
• Never handle fuel near open flames, sparks or glowing matter (e.g. cigarettes).
• Keep naked flames, hot parts and sparks at a safe distance.
At the filling station 1343
CD
• Your vehicle is not suitable for use with bio-diesel and must not be filled up or driven with biodiesel. Failure to observe this point can re-sult in damage to the fuel system and engine.
• Some diesel manufacturers blend biodiesel with diesel fuel in compliance with European Standard 590 or an equivalent standard (in Ger-many). Use of this diesel is allowed and will not damage the engine or fuel system.
• The diesel engine has been developed for use with diesel only. For this reason, petrol, heating oil or other unsuitable fuels may not be used. These fuels can cause serious damage to the fuel system and engine.
CD
• The service life of the diesel particulate filter can be reduced considerably if diesels with a high sulphur content are used. A Voikswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content.
o:::n Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Refilling Ad Blue® ... 347
348
SCR catalysts can be used to reduce emissions from diesel engines (SCR = Selective Catalytic Re-duction). The SCR catalyst uses Ad Blue® urea sol-ution to convert nitrogen oxides into nitrogen and water.
If the vehicle is equipped with this kind of emission control system for diesel vehicles, the filler neck for the Ad Blue® tank is located below the filler cap for the fuel tank.
The Ad Blue® level should be checked within the scope of the service work Service schedule.
Information on AdBiue®
The Ad Blue® consumption figures depend on the individual driving style, the system's operating tem-perature and the ambient temperature that the ve-hicle is operated in.
The vehicle is fitted with a separate tank for Ad Bl-ue®. The Ad Blue® tank holds approximately 13 li-tres. For technical reasons, the capacity may be slightly larger when refilling using refill bottles.
The Ad Blue® tank must never run empty. As of a remaining distance of approximately 2,400 km. the instrument cluster display will indicate that the
346 While drivmg
Ad Blue® must be refilled 348. If the re-maining range is 0 km, the engine cannot be star-ted anymore 347.
The Ad Blue® trademark is held by the German As-sociation of the Automobile Industry (VDA) in the USA, Germany, the European Union and other countries.
Additional information and warnings:
• Fuel 343
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
If the AdBiue® level is too low, the vehicle cannot be restarted after the Ignition has been switched off. Starting with jump leads is also not possible.
• Refill AdBiue® at the latest when the re-maining distance reaches approximately 1,000 km.
• Never allow the Ad Blue® tank to run emp-ty.
A WARNING
Ad Blue® is an Irritant and corrosive fluid that can damage the skin, eyes and breathing passages upon contact.
Vehicle lifting points
Fig. 287 Lifting points at front for the lifting plat-form or vehicle jack.
First read and observe the introductory l.-J,::..U information and safety warnings & on page 394.
The vehicle may only be lifted at the points shown in the illustrations =>Fig. 287 and =>Fig. 288. If the vehicle is not raised on the lifting points shown, the vehicle could be damaged =>
Lifting platforms with fluid filled cushions (receiving platforms) may not be used for lifting the vehicle.
There are many precautions that have to be fol-lowed when lifting a vehide on a workshop hoist or floor jack. Do not try to lift a vehicle on a lifting plat-form or vehicle jack unless you have the training, knowledge and experience to be able to do so safely.
Using the jack to lift the vehicle =>page 423.
A WARNING
Lifting your vehicle incorrectly with a lifting platform or vehicle jack can cause accidents and serious personal injury:
• Always read and heed the operating in-structions from the lifting platform or vehicle jack manufacturer and any legal regulations before lifting the vehicle.
• All occupants should leave the vehicle be-fore it is lifted.
• The vehicle should only be lifted at the points indicated In the illustrations =>Fig. 287 and =>Fig. 288. If the vehicle is not lifted at
Fig. 288 Lifting points at rear for lhe lifting plat-form or vehicle jack.
A WARNING_(Contlnued)
the points shown, it could fall off the lifting platform when work is being carried out, e.g. when the engine or gearbox is removed.
• The vehicle jacking points must be placed on the centre of the vehicle lift support surfa-ces, with as much surface contact between the vehicle and the support surfaces as pos-sible.
• Never start the engine when the vehicle is raised. The vibration of the engine could cause the vehicle to fall off the lifting point.
• If work has to be carried out underneath the lifted vehicle, secure the vehicle with suit-able jack stands with a sufficient load-bear-ing capacity.
• Never climb up the lifting platform.
• Always check that the vehicle is not heavi-er than the lifting capacity of the lifting plat-form.
CD
• Never lift the vehicle by the engine oil sump, the gearbox or the front or rear axle.
• To prevent damage to the underside of the vehicle when lifting, rubber pads must be used. Ensure that the lifting platform arms are able to move freely.
• The lifting platform arms must not be al-lowed to come Into contact with the sills or any other part of the vehicle.
Technical data
Technical data
Vehicle data
COJ Introduction
This chapter contains information on the following subjects:
Vehicle identification data . . . . . . . . . . . . . . . . . 451
Dimensions ........................... . 452
Unless otherwise specified, the technical data of the basic model apply. The values quoted here may differ if additional equipment is fitted, for differ-ent models, for special vehicles or if country-specif-ic equipment is fitted. All data in the official vehicle documents take precedence over these data.
Engine
The vehicle data sticker and the official vehicle documents show which engine is installed in your vehicle.
Weight
The values for the kerb weight in the following ta-bles apply for the road-ready vehicle with driver (75 kg), service fluids including fuel tank carrying 90% of its capacity and, if applicable, toolkit and spare tyre =>&.Additional equipment and retrofit-ted accessories increase the stated kerb weight and reduce the maximum permitted load accord-ingly.
The load comprises the weights of the following:
• Passengers
• Allluggage
• Roof load including the mounts or roof bars and the load carrier system
• Drawbar load when towing a trailer
Performance figures
The performance figures were measured without equipment which may influence performance, such as a roof carrier or mud flaps.
Gross combination weight rating
The gross combination weight ratings listed are on-ly applicable for altitudes up to 1 ,000 m above sea level. The maximum weight of the car and trailer must be reduced by approximately 10% for every further 1 ,000 m in altitude.
450 I Tcchn1cal data
Descriptions of the tables
Gearbox abbreviations: MG = manual gearbox, DSG® = dual clutch gearbox DSG®.
Additional information and warnings:
• Transporting =:o page 125
• Driving with respect for the environment =:.page 278
• Fuel =:.page 343
• Engine oil =:o page 353
• Engine coolant =:o page 358
• Wheels and tyres =>page 367
• Consumer information =>page 404
,A WARNING
Exceeding the maximum permissible weights, payload, dimensions, vehicle speed and axle weight rating could cause damage to the vehicle, accidents and serious Injuries.
• Do not exceed the permitted weights, loads, dimensions and maximum speeds.
• The actual axle loads must never exceed the maximum permissible axle loads.
• The payload and the distribution of the load In the vehicle have an effect on the driv-ing response and braking distance of the ve-hicle. Adjust your speed accordingly.
,A WARNING
Accidents and severe injuries can occur if the maximum permitted gross combination weight Is exceeded.
• Never exceed the specified gross combi-nation weight rating.
CD
• Take care when driving In car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle.
Petrol engines
CD
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
110 kW, 4-cylinder TSI®, emission standard EUG1)
Power output 110 kW at 3,750-6,000 rpm
Engine code CJKB
Capacity 1,984 ccm
Injection technology rs1®
Maximum torque 280 Nm at 1,500-3,750 rpm
Gearbox MGS
Maximum speed Normal roof km/h 1828)
Pop-up roof km/h 1798)
Kerb weight Multivan kg 2,007-2,537
California kg 1,719-2,102
Gross vehicle weight rating kg 3,000-3,080
Gross axle weight rat-Multivan kg 1,610-1,680
ing, front California kg 1,610
Gross axle weight rat-Multivan kg 1,515 -1,600
ing, rear California kg 1,550 1,575
Maximum trailer weight, trailer with sep-arate brakes kg 2,500 gradients up to 12%
Maximum trailer weight, trailer with no kg 750 separate brakes
Maximum permitted gross combination kg 5,200 weight
•> Maximum speed IS reached in 5th gear.
I) The emissions class of this engine can also be EU2, EU3, EU4 or EUS in some regions.
Technical data 453