A WARNING (Continued)
-Remove the vehicle key from the igni-tion lock.
-Always keep children away from the en-gine compartment and never leave the ve-hicle unattended.
• The engine cooling system Is under pres-sure when the engine Is hot. Never open the cap of the coolant expansion tank when the engine Is hot. Coolant may spray out and cause serious burns and other Injuries.
-Turn the cap slowly and very carefully anti-clockwise while exerting gentle down-ward pressure on the cap.
-Always protect the face, hands and arms from hot coolant or steam with a large, thick cloth.
• When refilling, do not spill any service flu-ids on engine components or on the exhaust system. The spilt service fluids can start a fire.
A WARNING
High voltages in the electrical system can cause electric shocks, burns, serious injuries and death!
• Never short circuit the electric system. The vehicle battery could explode.
• Please note the following guidelines to help reduce the risk of an electric shock and serious Injuries while the engine is running or being started:
-Never touch the electrical wiring of the Ignition system.
A WARNING
There are rotating components in the engine compartment that can cause serious injury.
• Never place your hand near these compo-nents or In the radiator fan. Touching the ro-tary blades can result in serious injuries. The fan Is temperature-controlled and can start automatically, even if the engine has been switched off and the vehicle key has been re-moved from the ignition lock.
• If any work has to be performed when the engine Is started or with the engine running, there is an additional, potentially fatal, safety risk from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always be particularly careful.
A WARNING (Continued)
-Always ensure that no body parts, jew-ellery, ties, loose items of clothing or long hair can be caught up in rotating engine components. Before starting work, re-move any jewellery and ties, tie up long hair and pull clothes In tightly to avoid them getting caught In the engine com-partment.
-Always depress the accelerator careful-ly and never without due consideration. The vehicle can start to move even if the handbrake is applied.
• Always ensure that you have not left any objects, such as cleaning cloths and tools, in the engine compartment. Any forgotten items can cause malfunctions, engine damage and fires.
A WARNING
Additional insulating materials such as cov-ers in the engine compartment could disrupt the operation of the engine, cause damage and lead to severe Injuries.
• Never cover the engine with any Insulating materials.
A WARNING
Service fluids and some materials In the en-glne compartment are highly flammable and can cause fires and serious Injuries!
• Never smoke while working on the vehl-cl e.
• Never work near naked flames or sparks .
• Never spill fluids onto the engine. They could Ignite on hot engine components and hence cause injuries.
• Please note the following when carrying out any work on the fuel system or the elec-trlcal system:
-Always disconnect the vehicle battery. Ensure that the vehicle Is unlocked when the vehicle battery Is disconnected as oth-erwlse the anti-theft alarm will be activa-ted.
-Never work in the direct proximity of heating systems, water heaters or any oth-er open flames.
• Always have a fully functional and tested fire extinguisher to hand.
In the engine compartment I 351
...
A WARNING (Continued)
-Always keep children away from the en-gine compartment and never leave the ve-hicle unattended.
• The engine cooling system is under pres-sure when the engine is hot. Never open the cap of the coolant expansion tank when the engine is hot. Coolant may spray out and cause serious burns and other injuries.
-Turn the cap slowly and very carefully anti-clockwise while exerting gentle down-ward pressure on the cap.
-Always protect the face, hands and arms from hot coolant or steam with a large, thick cloth.
• When refilling, do not spill any service flu-ids on engine components or on the exhaust system. The spilt service fluids can start a fire. In certain circumstances, the ethylene glycol in the engine can catch fire.
CD
• Refill only with distilled water. All other types of water can cause corrosion in the en-gine due to the chemical components con-
Vehicle battery
CQJ Introduction
This chapter conlains information on the following subjects:
Warning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Checking the electrolyte level of the vehicle battery ................................. 364 Charging, replacing, disconnecling and connecting the vehicle battery . . . . . . . . . . . . . 365
The vehicle battery is a component of the electrical system in the vehicle.
Never carry out any work on the electrical system if you are not familiar with the necessary procedures and the general safety requirements and only un-suitable tools are available => &. The work should be carried out by a qualified workshop if you are uncertain. Volkswagen Commercial Vehicles rec-ommends using a Volkswagen Commercial Vehi-cles dealership for this purpose. Serious injuries can be caused if work is carried out incorrectly.
3621 Cleaning and maintenance
(j)
tained therein. This can also lead to engine fail-ure. If any other type of water is refilled, the flu-id in the engine cooling system should be com-pletely replaced immediately by a qualified workshop.
• Do not fill coolant above the top of the marked area =>Fig. 277. Otherwise the excess coolant will be pressed out of the cooling sys-tem when the engine is hot and could cause damage.
• If a large amount of coolant has been lost, do not refill the coolant until the engine has cooled completely. Heavy coolant loss is an in-dication of leaks in the engine cooling system. The engine cooling system should be checked by a qualified workshop as soon as possible. Failure to do so can result in engine damage.
• Do not top up with coolant if there is no more coolant in the coolant expansion tank. Air could enter the cooling system. Do not drive on! Seek expert assistance. Failure to do so can result in engine damage.
• When refilling service fluids, please ensure that the correct container is filled. The use of incorrect service fluids can result In serious faults and engine damage.
The vehicle battery is located on the left of the en-gine compartment.
Depending on the vehicle equipment level, the ve-hicle could have two vehicle batteries. Camper vans can have up to three vehicle batteries. The second vehicle battery is located under the left front seat: the third battery in camper vans is loca-ted in the wardrobe on the rear left of the vehicle. •
Explanation of the warnings on the vehicle battery
Symbol Meaning
Always wear eye protection!
Electrolyte is very corrosive and caustic. Always wear protective gloves and eye protection!
No fires, sparks, naked lights or smoking!
A highly explosive mixture of gases is given off when the vehicle battery is charging!
Always keep children away from acid and the vehicle battery!
Additional information and warnings:
• Additional batteries, California 192
• Pull-away assist systems (starUstop system) 282
• Preparation for working in the engine compart-ment 350
• Accessories, modifications, repairs and renewal of parts 394
• Service schedule
A WARNING
Any work on the vehicle battery and the elec-trical system can cause serious chemical burns, fire or electric shocks. Always read the following warnings and safety informa-tion before carrying out any kind of work:
• Switch off the ignition and all electrical consumers before carrying out any work on the vehicle battery and also disconnect the negative cable from the vehicle battery.
• Children should always be kept away from electrolyte and the vehicle battery.
• Always wear eye protection.
• Electrolyte Is very aggressive. lt can burn the skin and can cause blindness. When working with the battery, ensure that your hands, arms and face in particular are protec-ted from acid spillages.
A WARNING (Continued)
• Do not smoke during the work, and never work near naked flames or sparks.
• When handling cables and electrical equipment, avoid generating sparks and elec-trostatic charge.
• Never short circuit the battery poles.
• Never use a damaged vehicle battery. it can explode. Damaged vehicle batteries must be replaced as soon as possible.
• Damaged or frozen vehicle batteries must be replaced immediately. Discharged vehicle batteries can even freeze at temperatures of around ooc (+32°F).
• In vehicles with a second battery under the driver's seta or a third battery in the lug-gage compartment, ensure that the gas dis-charge hose is connected properly to the ve-hicle battery.
• If the vehicle is left standing in cold condi-tions for a long period, protect the vehicle bat-tery from frost. If it freezes it wilt be damaged.
• Vehicles with a starUstop system are fitted with a special vehicle battery. The installation of a different vehicle battery could cause prob-lems with the vehicle electronics. When replac-ing the vehicle battery, only insert a battery with specifications that correspond exactly with those of the original battery.
W After starting the engine with a discharged L!J vehicle battery, or after the battery has been changed, system settings (time, date, personal convenience settings and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle battery has been sufficiently charged.
Warning lamp
ro First read and observe the Introductory Information and safety warnings & on page 362.
Lit up Possible cause
0 Fault in the alternator.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious injury.
Solution
Go to a qualified workshop. Have the electrical system checked. Switch off any electrical consumers that are not required. The vehicle battery will not be charged by the alternator while the vehicle is in motion.
A WARNING (Continued)
• Never ignore any illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged. <1
Checking the electrolyte level of the vehicle battery
Fig. 279 Engine compartment: pushing up the ve-hicle battery sleeve.
r-111 First read and observe the Introductory l-Jo=,.lJ Information and safety warnings & on page 362.
The electrolyte level of the vehicle battery should be checked regularly in high-mileage vehicles, in hot countries and in older vehicle batteries. The vehicle battery is otherwise maintenance-free.
364 I Cleaning and maintenance
Vehicles with a starUstop system (=>page 283) are fitted with special vehicle batteries. The acid level of these vehicle batteries cannot be checked for technical reasons.
Preparation
• Preparing the vehicle for working in the engine compartment =>page 350.
• Open the bonnet &::. =>page 350.
Opening the battery cover
Fold the sleeve away to one side =>Fig. 279.
Checking the electrolyte level
• Ensure that enough light is available for you to see the colours clearly. Never use naked flames or glowing matter (e.g. cigarettes) as a light source.
• The colour display in the round window on the top side of the vehicle battery will change accord-ing to the electrolyte level.
Colour dis-Action play
Light yellow The electrolyte level of the vehicle
or without is too low. The vehicle battery
colour should be checked and replaced by a qualified workshop if necessary.
Black The electrolyte level of the vehicle battery is correct.
A WARNING
Any work on the vehicle battery can cause serious chemical burns, explosions and elec-trlc shocks.
• Always wear eye protection and protective gloves.
A WARNING (Continued)
• Electrolyte is very aggressive. lt can burn the skin and can cause blindness. When working with the battery, ensure that your hands, arms and face in particular are protec-ted from acid spillages.
• Never tilt the vehicle battery. Electrolyte may spill out of the battery vents and cause chemical burns.
• Never open a vehicle battery.
• if acid is spilt in your eye or on your skin, rinse immediately for several minutes with cold water. Then consult a doctor immediate-ly.
• If acid is swallowed, consult a doctor im-mediately.
r-"f'n First read and observe the introductory L-Jo:.l.l information and safety warnings & on page 362.
Charging the battery
The vehicle battery should always be charged by a qualified workshop, as the technology used in fac-tory-fitted batteries requires voltage-limited charg-ing => &. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
If the battery cannot be charged in a qualified workshop, the charging cables of a suitable battery charger must be connected as described in =>page 443, Jump starting for vehicles with a Start/Stop system.
Replacing a vehicle battery
The battery has been developed to suit the condi-tions of its location and has special safety features. If a vehicle battery has to be replaced, discuss the electromagnetic compatibility, size and necessary servicing, output and safety requirements for the new vehicle battery with a Volkswagen Commercial Vehicles dealer before purchase. The vehicle bat-tery should be replaced by a qualified workshop. Volkswagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles dealership for this purpose.
Only maintenance-free vehicle batteries compliant with the standards TL 825 06 and VVV 7 50 73 should be used. These standards must be dated July 2012 or later.
Vehicles with a Start/Stop system =>page 282 or auxiliary heater =>page 332 are fitted with a special vehicle battery. These vehicle batteries may only be replaced by a vehicle battery with the same specifications.
Disconnecting the vehicle battery
Please note the following if the vehicle battery has to be disconnected from the electrical system in the vehicle:
• Switch off all electrical consumers and the igni-tion.
• Unlock the vehicle before disconnecting the battery in order to avoid triggering the alarm.
• First disconnect the negative cable and then the positive cable => &.
Connecting the vehicle battery
• Switch off all electrical consumers and the igni-tion before reconnecting the vehicle battery.
• First reconnect the positive cable and then the negative cable=>&.
Various indicator lamps may light up after the vehi-cle battery has been connected and the ignition is switched on. They will go out if you drive a short distance at a speed of 15-20 kmlh (10-12 mph). If the indicator lamps remain lit up, the vehicle should be checked by a qualified workshop.
if the vehicle battery was disconnected for long pe-riods, the system may not able to calculate or cor-rectly display the time when the next service is due =>page 19. Comply with the maximum permissible service intervals =>Booklet Service schedule. ""
In the engine compartment 365
Automatic switch-off for electrical consumers
The intelligent vehicle electrical system automati-cally implements a range of measures to prevent the battery from discharging under high loads:
• The idling speed is increased so that the alter-nator provides more electricity.
• The performance of large electrical consumers may be reduced or they may be switched off com-pletely.
• The supply of electricity to the 12-volt sockets and the cigarette lighter is interrupted temporarily while the engine is being started.
The vehicle electrical system cannot always pre-vent the vehicle battery from discharging. For ex-ample, if the ignition is left on for an extended peri-od of time with the engine off, or if the parking light is left on when the vehicle is parked for an exten-ded period.
What can cause the vehicle battery to discharge?
• Long periods at a standstill in which the engine is not running, especially if the ignition is switched on.
• The use of electrical consumers when the en-gine is switched off.
• When the supplementary heater is in operation =>page 332.
A WARNING
Incorrectly attaching the battery and using In-correct vehicle batteries can cause short cir-cuits, fire and serious Injuries.
366 I Cleaning and maintenance
A WARNING (Continued)
• Always use maintenance-free and leak-proof batteries that have the same properties, specifications and dimensions as the factory-fitted vehicle battery.
A WARNING
A highly explosive mixture of gases Is given off when the vehicle battery is being charged.
• Vehicle batteries should only be charged in well-ventilated spaces.
• Never charge a vehicle battery once it has been frozen. Discharged vehicle batteries can even freeze at temperatures of around o•c (+32.FJ.
• The vehicle battery has to be replaced if it has ever been frozen.
• Incorrectly connected cables can cause a short circuit. First connect the positive cable and then the negative cable.
CD
• Never make or break connections between vehicle batteries if the ignition is switched on or the engine is running. Never use a vehicle battery that does not correspond with the vehi-cle's specifications. The vehicle's electrical system or electronic components could be damaged, which could lead to electrical faults, for example In the start/stop system.
• Never connect equipment that provides electricity, such as solar panels or a battery charger, to the 12-volt socket or to the cigarette lighter to charge the vehicle battery. This can damage the vehicle electrical system.
Dispose of the vehicle baltery as required by legislation. Batteries may contain toxic sub-stances such as sulphuric acid and lead.
Electrolyte can pollute the environment. Clean up any service fluid leakages and dis-pose of them property.
Accessories, modifications, repairs and renewal of parts
o::n Introduction
This chapter contains information on the following subjects:
Running-in 394
Accessories and replacement parts 395 Service fluids and consumables . . . . . . . . . . . 395
Repairs and technical modifications . . . . . . . . 396
Repairs and faults in the airbag system . . . . . 397
Retrofitting two-way radios . . . . . . . . . . . . . . . . 398
Information stored in the control units . . . . . . . 398 Using a mobile telephone in the vehicle without a connection to the external aerial . . 399
Vehicle lifting points 401
Additional information and warnings:
• Seat belts '*page 79
• Airbag system '*page 87
• Towing a trailer 139
• Ashtray and cigarette lighter 161
• Electrical sockets 163
• Braking, stopping and parking '*page 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) '*page 291
• Cruise control system (CCS) 295
• Driver Alert System 315
• Tyre monitoring system 318
• Preparation for working in the engine compart-ment page 350
• Engine oil 353
• Engine coolant '*page 358
• Battery 362
Running-in
r--('n First read and observe the introductory L-J.:.lJ information and safety warnings & on page 394.
Please follow the regulations concerning running-in new parts.
394 I Cleaning and maintenance
• Cleaning and caring for the vehicle exterior 380
• Cleaning and caring for the interior 388
• Consumer information 404
• Radio, provision for mobile tele-phone, infotainment system, navigation system
A WARNING
Unsuitable spare parts and accessories, In-correctly carried out work, modifications and repairs can lead to damage to the vehicle and cause accidents and serious Injuries.
• Volkswagen Commercial Vehicles strongly recommends you use only approved Volks-wagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Com-mercial Vehicles for suitability, reliability and safety.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair In-formation and qualified personnel.
• Never fit parts to your vehicle that are In any way different from the factory-fitted parts.
• Never secure or mount objects such as drink holders or telephone holders on or next to the airbag covers or within the deployment zone of the airbag.
• Only use rim/tyre combinations which have been approved by Volkswagen Commer-cial Vehicles for your vehicle type.
Any new engine has to be run in during the first 1 ,500 kilometres. During its first few hours of run-ning, the internal friction in the engine is greater than later on when all the moving parts have bed-ded down.
The style of driving during the first 1 ,500 kilometres will also affect the engine quality. Even after this time-and especially with a cold engine-drive the .,.
The radio communications connection required for Volkswagen Car-Net services is provided by the user's mobile end device, e.g. mobile telephone, SIM card reader. This network signal allows Volks-wagen Car-Net services to receive data online, pass on vehicle data online and transmit additional information, new functions or extended vehicle functions. Volkswagen Car-Net offers the driver or user support functions based on vehicle data to-gether with data obtained from the Internet and IT systems.
The use of Volkswagen Car-Net and the necessary mobile network connection may be subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using a mobile phone tariff which includes a data flatrate. For more information contact your mobile telephone provider.
Depending on the service, Volkswagen Car-Net can be operated via the factory-fitted radio or navi-gation system, via mobile devices or via the online customer portal (www.volkswagen-commercial-vehicles-camet.com).
Availability
Volkswagen Car-Net services can be subject to a limited period or changed, set, deactivated, reacti-vated and expanded without prior notice.
Content, scope and provider of Volkswagen Car-Net services can vary. They may also be specific to the vehicle and country/market. Some Volkswagen Car-Net services also depend on availability of service offered by third parties.
Volkswagen Car-Net services can be subject to re-gion-specific limitations. This means that a service may not be available in all parts of a country. This applies in particular to large countries such as Russia. Availability also depends on the network coverage in each country.
Determining the current vehicle position
Some services require the exact location of the ve-hicle in order to provide functions. Depending on the service installed the current vehicle position will be transmitted to the service provider. The driver can choose this option or this will take place auto-matically. When automatic transmission is selec-ted, the current location can also be transmitted at regular intervals.
Lending or selling the vehicle to others
When the vehicle is being sold or lent, the owner or rentaUieasing firm must inform the purchasing or lending party about Volkswagen Car-Net services installed in the vehicle and their functions.
Interferences
The following situations could lead to the interrup-tion of a data transfer or operation of Volkswagen Car-Net services, or impairment of one of the serv-ices which has been installed:
• High speeds
• Areas with insufficient mobile and GPS recep-tion
• Maintenance, repairs, software updates and technical changes to your service provider's tele-communication networks and databases
• Impairment or interruption to mobile and GPS reception, for instance due to weather, tunnels, ga-rages, car parks, underpasses or intensive use of the mobile network
• In countries where Volkswagen Car-Net serv-ices are not available
• A fault in the vehicle electrical system
• Vehicle battery empty or voltage too low
• If the control unit for the Volkswagen Car-Net service or the compatible radio navigation system is not working properly
Exchanging your system
If the factory-fitted radio-navigation system is dam-aged or must be exchanged in a vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may entail re-registering or re-activating the Volkswagen Car-Net services.
Necessary registration
Use of Volkswagen Car-Net services requires reg-istration, authentication and activation of a contract only if Volkswagen Car-Net services for the rele-vant vehicle can also be activated on the customer portal. Further information about this can be found on the Internet at (www.volkswagen-commercial-vehicles-carnet.com) or obtained from a Volkswa-gen dealer.
If Volkswagen Car-Net services can only be activa-ted using the radio navigation system, registration on the customer portal is not required.
Volkswagen recommends seeking advice from a Volkswagen dealership before using and activating Volkswagen Car-Net services. Your Volkswagen dealership can provide information on the country-specific range of services and the compatibility of the radio or navigation systems.
If a Volkswagen Car-Net service is activated for a vehicle, the person who has entered Into the mobile telephone contract Is obliged to provide information to each driver of the vehicle re-garding the transmission and reception of data .-
Vehicle care and maintenance 1403