2020 VOLKSWAGEN TRANSPORTER mirror

Washing the vehicle
r-f'n First read and observe the introductory Information and safety warnings & on page 380.
The longer substances such as insects, bird drop-pings, resinous tree sap, road dirt, industrial de-posits, tar, soot or road salt and other corrosive materials remain on the vehicle, the more damage they do to the paintwork. High temperatures (for in-stance in strong sunlight) accelerate the corrosion process. The underside of the vehicle should also be cleaned thoroughly and regularly.
Car washes
Please observe the signs on the automatic car wash. Before using an automatic car wash take the usual precautions, such as closing all windows and folding in the exterior mirrors, in order to avoid damage to the vehicle. You must consult the car wash operator if there are special parts on your ve-hicle such as spoilers, roof luggage carrier systems or radio aerials ::.CD.
The paint is so hard-wearing that the car can nor-mally be washed without problems in an automatic car wash. However, the effect on the paint de-pends to a large extent on the design of the car wash. Volkswagen Commercial Vehicles recom-mends the use of car washes without brushes.
To remove any wax residue from the windows and to stop wipers rubbing, please note the following points ::.page 382, Cleaning windows and exterior mirrors.
Washing the car by hand
When washing by hand, first soften the dirt with plenty of water and rinse off as well as possible.
Then clean the vehicle with a soft sponge, a glove or a brush using only light pressure. Start with the roof and work from the top to the bottom. Use a shampoo for very stubborn dirt only.
The sponge or glove should be wrung out thor-oughly at regular intervals.
Clean the wheels, sill panels etc. last. Use a differ-ent sponge for this purpose.
A WARNING
Parts of the vehicle with sharp edges can cause Injury.
• Protect your hands and arms from cuts on sharp parts, for example when cleaning the underbody or the inside of the wheel hous-lngs.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up In win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
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• The water should be no warmer than +so•c (+140.FJ.
• Do not wash the vehicle in direct sunlight in order to avoid damage to the vehicle palntwork.
• Never clean with insect sponges, rough kitchen sponges or similar products as these can damage the surface.
• Never clean the headlights with a dry cloth or sponge. Always use a wet cloth or sponge. lt is best to use soapy water.
• Washing the vehicle In cold weather: if the vehicle is rinsed with a hose, do not direct the water at the lock cylinders or the gaps around the doors, boot, or bonnet. The locks and seals could freeze.
CD
Observe the following guidelines before driving the vehicle into an automatic car wash in order to avoid damage to the vehicle:
• Ensure that the gap between the guide rails In the car wash is sufficient for the vehicle track. If the track is too narrow your wheels and tyres will be damaged.
• Switch off the rain sensor before driving the vehicle Into an automatic car wash.
• Check that the car wash is tall and wide enough for your vehicle.
• Fold In the exterior mirrors. Electrically fold-Ing exterior mirrors must be moved electrically. Do not fold them in and out by hand.
• In order to prevent damage to the palntwork on the bonnet, fold the wipers back onto the windscreen after drying the wiper blades. Do not drop the wipers onto the glass.
• Lock the tailgate to prevent it from opening accidentally In the car wash. Vehicle care and maintenance 381

Washing the vehicle with a high-pressure cleaner
I""""'T'n First read and observe the Introductory L.-lo:oJ.I information and safety warnings & on page 380.
Follow the instructions provided by the manufactur-er when cleaning your vehicle using a high-pres-sure cleaner. This applies in particular to the pres-sure and the spraying distance=>&.
Maintain sufficient distance to soft materials such as rubber hoses, insulation, and the ParkPilot sen-sors. The ParkPilot sensors are located in the front bumper, and in some cases also in the rear bump-er => Never use concentrated jet nozzles or dirt blast-ers=>&.
A WARNING
The incorrect use of a high-pressure cleaner can cause visible and invisible long-term damage to tyres and other materials. This can cause accidents and serious injuries.
• Maintain sufficient distance between the washer jet and the tyres.
• Never clean the tyres with concentrated jet nozzles (dirt blasters). The tyres may incur visible and invisible damage even if cleaned briefly with the spray at a distance.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up in win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
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• The water may be no warmer than +so·c (+140.FJ.
• Do not wash the vehicle In direct sunlight In order to avoid damage to the vehicle palntwork.
• The ParkPilot sensors In the bumpers must be kept clean and free of Ice. When cleaning with pressure hoses or steam cleaners, the sensors should only be sprayed briefly and the steam/hose nozzle must be kept more than 10 cm away.
• Do not clean windows that are iced over or covered In snow with a high-pressure cleaner.
• Washing the vehicle in cold weather: If the vehicle is rinsed with a hose, do not direct the water Into the lock cylinders or the gaps round the doors, boot, or bonnet. The locks and seals could freeze. Cleaning windows and exterior mirrors
I""""'T'n First read and observe the introductory L.-lo:oJ.I information and safety warnings & on page 380.
Cleaning windows and exterior mirrors
Moisten the windows and exterior mirrors with commercially available, alcohol-based glass clean-er.
382 Cleaning and maintenance
Dry the glass surfaces with a clean chamois leath-er or a lint-free cloth. Chamois leathers that have been used on painted surfaces are not suitable for use on glass surfaces. They will be soiled with wax deposits which could smear the surfaces.
Use window cleaner or a silicone remover to clean off rubber, oil, grease and silicone deposits =>

Removing wax
Car washes and care products could leave wax deposits on the glass surfaces. Wax residue can only be removed using a special cleaning product or cleaning cloths. Wax deposits on the wind-screen can cause the wiper blades to rub. Volks-wagen Commercial Vehicles recommends that a glass cleaning cloth G 052 522 A1 be used to re-move wax deposits from the windows and exterior mirrors each time the vehicle is washed.
A window cleaning agent specifically for removing wax will stop the blades rubbing if added to the windscreen wash water. Dilute the cleaner as in-structed. Grease-removing cleaners will not re-move wax deposits =-CD.
Special cleaners, glass cleaners and glass clean-ing cloths are available from Volkswagen Commer-cial Vehicles dealerships.
Removing snow
Use a small brush to remove snow from the win-dows and exterior mirrors.
Removing ice
The best method for removing ice is to use a de-icer spray. If you use an ice scraper, do not move it to and fro, but push it in one direction only. Mov-ing the ice scraper backwards can cause dirt to scratch the window.
Cleaning and changing wiper blades
Fig. 285 Changing the wiper blades.
1"'111 First read and observe the introductory l..-J,:.U information and safety warnings & on page 380.
A WARNING
Dirty or misted windows reduce visibility and Increase the risk of accidents and severe in-juries.
• Only drive when you have a clear view through all windows.
• Ice, snow and mist must be removed from the inside and outside of all windows.
CD
• Never combine the recommended cleaning agents with other cleaning agents for use in the windscreen washer fluid. This can cause the in-gredients to separate and block the windscreen washer jets.
• Never use warm or hot water to remove snow and Ice from windows and mirrors. This can cause the glass to crack.
• The heating elements for the rear window heater are on the Inside of the rear window. Never apply stickers over the heating elements and never clean the inside of the rear window with corrosive or acidic detergents or any other chemicals. Fig. 286 Changing the rear window wiper blade.
The factory-fitted wiper blades are coated with graphite. The graphite coating ensures that the wiper blade moves quietly over the windscreen. If the graphite coating is damaged, the windscreen wiper will become louder. .,..
Vehicle care and maintenance 383

should be replaced at a qualified workshop. Volks-wagen Commercial Vehicles dealers are kept up to date with regard to any changes.
A WARNING
Unsuitable service fluids and consumables, and the Incorrect use of these fluids and con-sumables, can cause accidents, serious inju-ries, burns or poisoning.
• Service fluids must be kept In their origi-nal sealed container.
• Never store service fluids In empty food containers, bottles or any other non-original containers as people finding these containers could drink them.
• Keep children away from all service fluids and consumables.
• Always read and follow the Information and warnings on the service fluid packaging.
Repairs and technical modifications
.....-T'n First read and observe the Introductory l-J,::JJ Information and safety warnings & on page 394.
Repairs and modifications must always be car-ried out according to Volkswagen Commercial Vehicles specifications =:ob:,!
Unauthorised modifications to the electronic com-ponents or software in the vehicle may cause faults. As the electronic components are linked to-gether in networks. other systems may be affected by the faults. This can seriously impair safety, lead to excessive wear of components, and also invalid-ate the type approval for the vehicle.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly. This is also not covered by the Volkswagen guarantee.
3961 Clt!aning and maintenance
A WARNING (Continued)
• When using products that give off harmful fumes, always work outdoors or In a well-ventilated area.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for vehicle care. They are toxic and highly flam-mable. They could cause fires and explo-sions.
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• Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure to observe this warning can result In serious mal-functions and engine damage.
• Optional equipment and other accessories In front of the air Inlet reduce the cooling effect of the coolant. The engine may overheat at high ambient temperatures and high engine loads.
Leaking service fluids can pollute the envi-C!IS ronment. Spilt service fluids must be collec-ted in suitable containers and disposed of properly and with respect for the environment. Volkswagen Commercial Vehicles recommends that all repairs and technical modifications be per-formed by an authorised Volkswagen Commercial Vehicles workshop using Volkswagen Genuine Parts®.
Vehicles with special auxiliary equipment or body parts
The manufacturer of these components must en-sure that these parts (fittings) adhere to the stipula-ted environmental laws and regulations, particular-ly the EU directive 2000/53/EC concerning end-of-life vehicles and EU directive 2003/11/EC concern-ing the restriction on the marketing and use of cer-tain dangerous substances and preparations.
The vehicle owner should keep all assembly docu-mentation for these auxiliary fittings, and pass it on to any scrapping company later engaged. This is to facilitate environmentally responsible disposal for all vehicles, Including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment re-quire a camera or sensor, which Is located on the inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera ,..

CD
• Volkswagen Commercial Vehicles Is not re-sponsible for any vehicle damage which Is caused by low-quality fuel, inadequate servic-ing work or lack of availability of Genuine Parts.
Radio reception and aerials
i"""(")1 First read and observe the Introductory l-J.::.U information and safety warnings & on page 404.
The vehicle aerials are located in the exterior mir-rors. If any metallic chrome plates, such as chrome mirror caps, are retrofitted to the exterior mirrors you may experience problems with the radio,
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• Volkswagen Commercial Vehicles cannot be held responsible If the vehicle does not comply with or only partly complies with the relevant legal requirements In other countries and conti-nents. bile telephone and navigation services or they may lose the ability to send and receive signals com-pletely.
m Interference with AM radio reception could W occur if electrical devices are used in the vi-cinity of the aerial. Volkswagen Commercial Vehicles repair information
i"""(")1 and observe the introductory l-J.::.U mformat1on and safety warnings & on page 404.
Volkswagen Commercial Vehicles Service infonna-tion and official Volkswagen Commercial Vehicles repair infonnation can be purchased from the fol-lowing addresses:
Please contact a Volkswagen Commercial Vehicles dealership or a qualified workshop or order the lit-erature you require from www.erwin.volkswagen.de.
Declaration of conformity
i"""(")1 First read and observe the introductory l-J.::.U information and safety warnings & on page 404.
The individual manufacturer declares herewith that the following products conform, at the time of vehi-cle production, with the basic requirements and other relevant laws and regulations, including FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
4061 Clean1ng and mamtenance
A WARNING
Incorrect repairs and modifications can cause functional problems and damage to the vehicle and impair the effectiveness of the driver assist systems and the alrbag sys-tems. This can result In accidents and severe Injuries.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Radio-based equipment
• Electronic immobilizer.
• Remote control key for the vehicle.
• Remote control for the supplementary heating system (auxiliary heater).
Electrical equipment
• 12-volt socket.

If and when
Practical tips
Frequently asked questions
If you suspect that a vehicle fault has arisen or your vehicle has been damaged, read and observe the following information before contacting a Volkswagen Commercial Vehicles dealership or
qualified workshop. You may also find useful infor-mation in the index under the headings "Things to note" or "Checklist".
To note Some possible causes Possible solution
Vehicle battery is discharged. -How to jump start =>page 443. -Recharge vehicle battery 362.
Engine does not start. The incorrect vehicle key is be-Use a valid vehicle key 36. ing used.
Fuel level is too low. Fill the tank 340.
Supplementary heating system Switch off the supplementary heating
Smoke is coming from the is running. system 332. wing. Supplementary heater is run-No solution 345. ning.
-Battery in the remote control -Replace the battery 36. Vehicle cannot be locked or key is flat. -Move closer to the vehicle. unlocked with the remote -Located too far away from the -Synchronise the vehicle key =>page 36. vehicle. control key. -Buttons were pressed outside -Lock or unlock the vehicle manually
the range. 413.
Cold engine. brake assist sys-Refer to the index under entries for Unusual noises. tems, supplementary heating "Noises". system.
Assist systems are active. Refer to the index under entries for "As-sist systems". Unusual handling. DSG® dual clutch gearbox is too Stop the vehicle immediately hot. 266.
Front seats cannot be ad-Vehicle battery is discharged. Recharge vehicle battery 362.
justed electrically. Fuse blown. Check fuse and replace as necessary 429.
The vehicle has no vehicle No direct solutions possible as it depends
jack, spare wheel or break-Equipment depends on type of on the equipment level. Contact a Volks-vehicle. wagen Commercial Vehicles dealership if down set. necessary 416.
-Windows or sliding roof are open. The interior monitoring sys--Item attached to the interior Remove any objects that could trigger a tem triggers a false alarm. mirror is moving. false alarm 44. -A mobile telephone is vibrating inside the vehicle.
Functions are not working Settings have been made in the Check and if necessary reset back to fac-as described in the owner's manual. Volkswagen information system. tory settings 24.
410 I If and when

The actions should only be carried out in the specified order:
=>Fig. 307 Dipped beam/main beam bulb Side light bulb
8.
Bulb
Swing the sealing cap upwards, and swing the wire hook over the locking lugs on the sealing cap.
H4 W5W
The actions should only be carried out In the specified order·
=>Fig. 308 Daytime running light bulb Turn signal bulb
1. Follow the instructions on the checklist =>page 433.
2. Open the bonnet &. =>page 350.
3. Remove the sealing cap@. Remove the sealing cap Q).
Turn the bulb holder® anticlockwise as Turn the bulb holder@ anticlockwise as far 4. far as it will go and pull it out to the rear as it will go and pull it out to the rear along along with the bulb. with the bulb.
5. Push the bulb slightly into the bulb holder, turn it anti-clockwise, and pull it out straight.
6. Replace the defective bulb with a new bulb of the same type (see the last line in the table "Bulbs").
7. Insert the bulb holder, and turn it clockwise until it engages.
8. Fit the sealing cap.
Bulb BA15S I PY21W
m The illustrations show the left-hand H4 halo-L.!J gen headlight from behind. The right-hand halogen headlight is a mirror image of the one shown. 436 I If and when

The actions should only be carried out in the specified order:
=>Fig. 309 Dipped beam bulb Side light bulb I Turn signal bulb
7
8.
Bulb
Swing the wire hook over the bulb, and push it into the catches.
Insert the bulb holder into the headlight, and push it all the way in.
Swing the sealing cap upwards, and swing the wire hook over the locking lugs on the sealing cap.
H7 I W5W I PW24W
The actions should only be carried out in the specified order·
=>Fig. 310 Main beam bulb Daytime running light bulb
1. Follow the instructions on the checklist =>page 433.
2. Open the bonnet Lh =>page 350.
3. Remove the sealing cap®. Remove the sealing cap G).
4. Push the ends of the wire hook together @I arrows), and swing it over the bulb @. Pull the bulb and bulb holder@ out to the rear.
5. Tilt the bulb@, and pull it towards rear Pull the bulb straight out of the bulb holder. out of the headlight insert.
6. Replace the defective bulb with a new bulb of the same type (see the last line in the table "Bulbs").
7. Swing the wire hook over the bulb, and Insert the bulb holder into the headlight, and push it into the catches. push it all the way in.
8. Fit the sealing cap.
Bulb H7
m The illustrations show the left-hand H7 halo-l!J gen headlight from behind. The right-hand halogen headlight is a mirror image of the one shown. Changing bulbs in the LED headlights
Fig. 311 Changing the turn signal bulb.
1"'"""111 First read and observe the introductory L-J,:.JJ information and safety warnings & on page 432.
438 I If and when
I W21W
The LED headlight does not need to be removed in order to change the bulb. .,..