2020 VOLKSWAGEN TRANSPORTER service interval

The radio communications connection required for Volkswagen Car-Net services is provided by the user's mobile end device, e.g. mobile telephone, SIM card reader. This network signal allows Volks-wagen Car-Net services to receive data online, pass on vehicle data online and transmit additional information, new functions or extended vehicle functions. Volkswagen Car-Net offers the driver or user support functions based on vehicle data to-gether with data obtained from the Internet and IT systems.
The use of Volkswagen Car-Net and the necessary mobile network connection may be subject to a fee. Due to the potentially high volume of data in use, Volkswagen recommends using a mobile phone tariff which includes a data flatrate. For more information contact your mobile telephone provider.
Depending on the service, Volkswagen Car-Net can be operated via the factory-fitted radio or navi-gation system, via mobile devices or via the online customer portal (www.volkswagen-commercial-vehicles-camet.com).
Availability
Volkswagen Car-Net services can be subject to a limited period or changed, set, deactivated, reacti-vated and expanded without prior notice.
Content, scope and provider of Volkswagen Car-Net services can vary. They may also be specific to the vehicle and country/market. Some Volkswagen Car-Net services also depend on availability of service offered by third parties.
Volkswagen Car-Net services can be subject to re-gion-specific limitations. This means that a service may not be available in all parts of a country. This applies in particular to large countries such as Russia. Availability also depends on the network coverage in each country.
Determining the current vehicle position
Some services require the exact location of the ve-hicle in order to provide functions. Depending on the service installed the current vehicle position will be transmitted to the service provider. The driver can choose this option or this will take place auto-matically. When automatic transmission is selec-ted, the current location can also be transmitted at regular intervals.
Lending or selling the vehicle to others
When the vehicle is being sold or lent, the owner or rentaUieasing firm must inform the purchasing or lending party about Volkswagen Car-Net services installed in the vehicle and their functions.
Interferences
The following situations could lead to the interrup-tion of a data transfer or operation of Volkswagen Car-Net services, or impairment of one of the serv-ices which has been installed:
• High speeds
• Areas with insufficient mobile and GPS recep-tion
• Maintenance, repairs, software updates and technical changes to your service provider's tele-communication networks and databases
• Impairment or interruption to mobile and GPS reception, for instance due to weather, tunnels, ga-rages, car parks, underpasses or intensive use of the mobile network
• In countries where Volkswagen Car-Net serv-ices are not available
• A fault in the vehicle electrical system
• Vehicle battery empty or voltage too low
• If the control unit for the Volkswagen Car-Net service or the compatible radio navigation system is not working properly
Exchanging your system
If the factory-fitted radio-navigation system is dam-aged or must be exchanged in a vehicle with Volkswagen Car-Net services installed, go to a qualified workshop. This may entail re-registering or re-activating the Volkswagen Car-Net services.
Necessary registration
Use of Volkswagen Car-Net services requires reg-istration, authentication and activation of a contract only if Volkswagen Car-Net services for the rele-vant vehicle can also be activated on the customer portal. Further information about this can be found on the Internet at (www.volkswagen-commercial-vehicles-carnet.com) or obtained from a Volkswa-gen dealer.
If Volkswagen Car-Net services can only be activa-ted using the radio navigation system, registration on the customer portal is not required.
Volkswagen recommends seeking advice from a Volkswagen dealership before using and activating Volkswagen Car-Net services. Your Volkswagen dealership can provide information on the country-specific range of services and the compatibility of the radio or navigation systems.
If a Volkswagen Car-Net service is activated for a vehicle, the person who has entered Into the mobile telephone contract Is obliged to provide information to each driver of the vehicle re-garding the transmission and reception of data .-
Vehicle care and maintenance 1403

Gear-change Indicator . . . . . . . . . . • . . . . . 268
Glasses compartent . . . . . . . . . . . . . . . . . . 152
Glove compartment Lights ............................. 114 see Stowage areas . . . . . . . . . . . . . . . . . 151
Gross vehicle weight rating . . . . . . . . . . . . 450
Guide rail system In the rear vehicle floor Business . . . . . . . . . . . . . . . . . . . . . . . . . 133 California . . . . . . . . . . . . . . . . . . . . . . . . . 133 Multivan . . . . . . . . . . . . . . . . . . . . . . . . . . 133
H
Handbrake
Hands-free system in the passenger com· partment
271
See Rear-seat telephony . . . . . . . . . . . . . 187 Hazard warning lights . . . . . . . . . . . . . . . . . 412
Headlight range control ............. 11,113 Dynamic headlight range control . . . . . . . . 113
Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cleaning system . . • . . . . . . . . . . . . . . . . . 118 Driving abroad . . . . . . . . . . . . . . . . . . . . . . 111 Headlight (LED) . . . . . . . . . . . . . . . . . . . . . . 434
Head restraints . . . . . . . . . . . . . . . . . . . . . . . 67
Heat-insulating glass windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116
Heated seats . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heating and fresh air system Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 327
High-pressure cleaner . . . . . . . . . . . . . . . . 382
High-visibility waistcoat . . . . . . . . . . . . . . . 413
Hill Descent Assist . . . . . . . . . . • . . • . . . . . 285
Hill Hold Assist . . . . . . . . . . . . . . . . . . . . . . 284
Horn ................•................ 11
Hubcaps . . . . . . . . . . . . . . . . . . . . . . . . 417, 420 Centre cover . . . . . . . . . . . . . . . . . . . . . . 418 Wheel bolt caps . . . . . . . . . . . . . . • . . . . . 419 Wheel cover . . . . . . . . . . . . . . . . . . . . . . . 419
ICC 173
Identification number . . . . . . . . . . . . . . . . . 451
If and when.......................... 410
Ignition see Engine and ignition . . . . . . . . . . . . . . 257
Ignition key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ignition lock . . . . . . . . . . . . . . . . . . . . 258 Non-authorised vehicle key . . . . . . . . . . . 258 Withdrawal lock . . . . . . . . . . . . . . . . . . . . 258
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Fault ............................. 257 In-car communication system . . . . . 173
Indicator lamp Adaptive chassis control (DCC) 317 Adaptive cruise control (ACC) . . . . • . . . . 300 AdBiue . . . . . . ............. 347 Airbag system . . . . . . . . . . . . . . . . . . . . . . 89 Brake pad wear indicator . . . . . . . . . . . . . 270 Brake system . . . . . . . . . . . . . . . . . . . . . . 270 Catalytic converter . . . . . . . . . . . . . . . . . . 407 Changing bulbs . . . . . . . . . . . . . . . . . . . . 433 Changing gear . . . . . . . . . . . . . . . . . . . . . 261 Checking the oil level . . . . . . • . . . . . . . . . 354 Coolant . . . . . . . . . . . . . . . . . • . . . . . . . . . 359 Cruise control system . . . . . . . . . . . . . . . 296 Depress brake . . . . . . . . . . . . . . . . . . . . . 270 Diesel particulate filter . . . . . . . . . . . . . . . 407 Engine management system . . . . . . . . . . 407 Engine oil sensor . . . . . . . . . . . . . . . . . . . 354 ESC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Exhaust purification system . . . . . . . . . . . 407 Filling the tank . . . . . . . . . . . . . . . . . . . . . 341 Fuel level . . . . . . . . . . . . . . . . . . . . . . . . . 341 In the driver door . . . . . . . . . . . . . . . . . . . . 43 Lane change assist system . . . . . . . . . . . 313 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Remote control key . . . . . . . . . . . . . . . . . . 38 Seat belt . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Tyre monitoring system . . . . . . . . . . . . . . 319 Windscreen washer fluid level . . . . . . . . . . 117
Indirect ventilation . . . . . . . . . . . . . . . . . . . . 329
Information stored in the control units . . . 398 Infrared-reflecting windscreen . . . . . . . . . . . 116
Instrument cluster . . . . . . . . . . . . . . . . . . . . . 16 Displays . . . . . . . . . . . . . . . . . . . . . 20, 21, 25 Indicator lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . . . . . . . . 20 Menu structure . . . . . . . . . . . . . . . . . . . . . . 25 Service interval display . . . . . . . . . . . . . . . 22 Symbols ........................... 16 Using menus . . . . . . . . . . . . . . . . . . . . . . . 27 Warning lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . • . . . . . . . . 20
Integrated child seat . . . . . . . . . . . . . . . . . . 102 Seat belt routing . . . . . . . . . . . . . . . . . . . . 1 05
Interior lights ................ , ........ 114
Interior lights, California . . . . . . . . . . . . . . . 208 Living area . . . . . . . . . . . . . . . . . . . . . . . . 209 Pop-up roof . . . . . . . . . . . • . . . . . . . . • . . 21 0 Interior mirror . . . . . . . . . . . . . . . . . . . . . . . . 122
Interior monitoring system . . . . . . . . . . . . . . 44 ISOFIX.............................. 100 see Child seat . . . . . . . . . . . . . . . . . . • . . . 96
Index 473

Selecting a gear DSG dual clutch gearbox . . . . . . . . . . . . . 264 Manual gearbox . . . . . . . . . . . . . . . . . . . . 263
Selective Catalytic Reduction see Emission control system for diesel vehi-cles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Selector lever lock Dual clutch gearbox . . . . . . . . . . . . . . . . . 265
Selling the vehicle . . . . . . . . . . . . . . . . . . . . . . 4 In other countries/continents . . . . . . . • . . 405 Volkswagen Car-Net . . . . . . . . . . . . . . . . 403 Service fluids . . . . . . . . . . . . . . . . . . . . . . . . 395
Service interval display Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Oil change service . . . . . . . . . . . . . . . . . . . 22 Service position for the front wipers ...... 119
Settings Air conditioning system . . . . . . . . . . . . . . 328
Setting up Integrated child seat . . . . . . . . . . . . . . . . . 104
Setting up the bed 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Bench seaVbed, California . . . . . . . . . . . . 196
Side airbags see Airbag system . . . . . . . . . . . . . . . . . . . 94
Side Assist Lane change assist system . . . . . . . . . . . 312 Side lights . . . . . . . . . . . . . . . . . . . . 108, 109
Signal tones Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Warning and indicator lamps . . . . . . . . . . . 16
Single door opening . . . . . . . . . . . . . . . . . . . 40 Single seats in the passenger compartment Folding out the table . . . . . . . . . . . . . . . . . 73
Sink Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . 253
Sitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Sitting position Correct sitting position . . . . . . . . . . . . . . . 63 Incorrect sitting position . . . . . . . . . . . . . . . 62 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . . 58 Closing . . . . . . . . . . . . . . . . . . . . . 59 Convenience closing . . . . . . . . . . . . . . . . . 59 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Manual closing . . . . . . . . . . . . . . . . . . . . . 415 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Roll-back function . . . . . . . . . . . . . . . . . . . 60 Sliding doors . . . . . . . . . . . . . . . . . . . . . . . . . 46 Childproof lock . . . . . . . . . . . . . . . . . . . • . . 48 Opening and closing electrically 47 Opening and closing manually . . 46 Sliding windows Closing ............................ 58 Opening . . . ...................... 58
Snow chains . . . . . . . . . . . . . . . . . . . . . . . . . 379 Four-wheel drive . . . . . . . . . . . . . . . . . . . 379
Socket 12-volt sockets . . . . . . . . . . . . . 244 230-volt Euro socket . . . . . . . . . . . . . 245 230-volt grounded safety socket 246 External socket . . . . . . . . . . . . . . . . 245
Sockets 12-volt . . . . . . . . . . . . . . . . . 164 230-volt . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Spanner symbol . . . . . . . . . . . . . . . . . . . . . . 23 Spare fuel canister . . . . . . . . . . . . . . . . . . . 340
Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Spare wheel . . . . . . . . . . . . . . . . . . . . . . . . . 374 Driving tips . . . . . . . . . . . . . . . . . . . . . . . . 37 4 Removing . . . . . . . . . . . . . . . . . . . . . . . . . 374 Speed index . . . . . . . . . . . . . . . . . . . . . . • . . 377
Start/stop system . . . . . . . . . . . . . . . . . 283 When towing a trailer . . . . . . . . . . . . . . . . 140
Starting with jump leads see Jump starting . . . . . . . . . . . • . . . . . . . 443 Static cornering light ..........•........ 110
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Power steering . . . . . . . . . . . . . • . . . . . . . 281 Pulling to one side . . . . . . . . . . . 373 Vibration . . . . . . . . . . . . . . . • . . . . . . . . . . 373
Steering wheel Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Sterilising agent . . . . . • . . . . . . . . • . . . . . . . 239
Stickers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Storing vehicle data . . . . . . . . . . . . . . . . . . 398
Stowage Stowage compartment in the headliner . . 214 Stowage areas . . . . . . . . . . . . . . . . . . . . . . . 150 Armrest, 2-seat arrangement, Business . 184 California . . . . . . . . . . . . . . . . . . . . . . . . . 210 Drawers ........................... 76 Front passenger side . . . . . . . . . . . . . . . . 151 Glove compartment . . . . . . . . . . . . . . . . . 151 Lockable stowage compartment . . . . . . . 214 Stowage compartment lights ........... 114 Vehicle wallet . . . . . . . . . . . . . . . . . . . . . . 151
Stowage box . . . . . . . . . . . . . . . . . . . . . . . . 213
Stowage compartment in the headliner . . 214 Stowage compartment lights on the front passenger side ...................... 114 Stowing Centre console . . . . . . . . . . • . . . . . . . . . . 151 Dash panel . . . . . . . . . . . . . . . . . . . . . . . . 151 Integrated child seat . . . . . . . . . . . . . . . . . 104 Other stowage compartments . . . . . . . . . 152 Stowing cargo . . . . . . . . . . . . . . . . . . . . . . . 127 Stowing items of luggage . . . • . . . . . . . . . . 126
Sunbllnd Side windows . . . . . . . . . . . . . . . . . . . . . . . 115
Index I 479