2020 VOLKSWAGEN TRANSPORTER service

Windscreens made of heat-insulating glass
Fig. 91 Metal-coated windscreen for infrared reflection with communication window (blue area).
r-111 First read and observe the Introductory L-W.! Information and safety warnings & on page 115.
Heat-insulating glass windscreens may have an in-frared-reflecting coating and can be heated wire-lessly with some equipment levels.
There is a non-coated area above the interior mir-ror (communication window) 91 which en-sures that electronic accessories, for example re-mote controls, can function properly.
Wipers and washer
CQJ Introduction
This chapter contains information on the following subjects:
Indicator lamp . . . . . . . . . . . . . . . . . . . . . . . 117
Wiper lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Wiper functions . . . . . . . . . . 118 Service position for the front wipers . . . . . . . . 119
Rain sensor . . . . . . . . . . . . . . . . . . . . 119
Checking and refilling the windscreen washer fluid level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Additional information and warnings:
• Exterior views page 5
• Air recirculation mode in the air conditioning system 322
• Preparation for working in the engine compart-ment page 350
• Cleaning and caring for the vehicle exterior 380
116 I Before the journey
The uncoated area should not be covered either from the outside or the inside, nor should any stick-ers be applied to this area as this could cause a fault in the electronic components. A wARNING
Without adequate frost protection, the wash-er fluid can freeze on the windscreen and ob-scure your view of the road.
• In winter temperatures, the windscreen washer system should only be used when ad-equate frost protection has been added.
• Never use the windscreen washer system at winter temperatures before the windscreen has been heated by the ventilation system. This could lead to the anti-freeze mixture freezing on the windscreen and restrict the driver's vision. .,.

A WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
• Wiper blades should therefore always be changed if they are damaged or worn and no longer clean the windscreen properly.
Indicator lamp
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In icy conditions, always check that the wiper blades are not frozen to the glass before using the wipers. When parking the vehicle in cold weather, it may be helpful to leave the front windscreen wipers in the service position 119. [QJ First read and observe the introductory information and safety warnings & on page 116.
Lit up Possible cause
Windscreen washer fluid level too low.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
Wiper lever
Fig. 92 Next to the steering wheel: wiper lever for operating the front wipers.
Solution
Fill up the washer fluid reservoir as soon as possible =>page 120.
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Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged. Fig. 93 Next to the steering wheel: wiper lever for operating the rear wiper.
[QJ First read and observe the introductory information and safety warnings & on page 116.
Move the lever into the required position
® Off Switches off the wipers.
Interval wipe for the windscreen.
Fig. 92 ® (vehicles without rain sensor) or ad-just the sensitivity of the rain sensor.
® LOW Slow wipe.
@ IOOH Fast wipe.
Lights and vision 117

Service position for the front wipers
Fig. 94 Wiper blades in service position.
r--('n First read and observe the introductory L-J,::.IJ information and safety warnings & on page 116.
The wiper arms can be lifted off the windscreen when in the service position 94. Carry out the following steps to move the wipers to the serv-ice position:
Rain sensor
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®
Fig. 95 Next to the steering wheel: adjusting rain sensor® in wiper lever.
r--('n First read and observe the introductory L-J,::.U information and safety warnings & on page 116.
When the rain sensor is activated, it automatically controls the frequency of the wiper intervals, de-pending on the amount of rain &. The sensitivity of the rain sensor can be adjusted manually. Man-ual wipe 117.
• The bonnet must be closed 350.
• Switch the ignition on and then off again.
• Briefly press down the wiper lever 92 @).
Place the wiper arms back onto the windscreen before driving away. Briefly press the wiper lever down to bring the wiper arms back to the original position.
Lifting the front wipers
• Move the wiper arms to the service position be-fore lifting
• When lifting the wiper arm hold it only by the wiper blade mounting.
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• In order to prevent damage to the bonnet and the wiper arms, the wiper arms should only be lifted when in the service position.
• Always return the wiper arms to the wind-screen before starting your journey. Fig. 96 On the inside of the windscreen above the interior mirror: sensitive surface of the rain sensor
Push the lever to the desired position 95:
@ Deactivates the rain sensor.
CD Rain sensor is active -automatic wipe when necessary.
® Adjusting the sensitivity of the rain sensor:
-Switch to the right-high sensitivity.
-Switch to the left -low sensitivity.
Lights and vision 119

Recommended windscreen washer fluid
• For warm weather: summer windscreen wash G 052 184 A 1. Dilution 1:100 (1 part concen-trate, 100 parts water) in the washer fluid reservoir.
• All-year washer fluid G 052 164 A2. Dilution in winter to -18°C (0°F) approx. 1 :2 (1 part concen-trate, 2 parts water), otherwise dilute one part con-centrate to four parts water (1 :4) in the washer fluid reservoir.
Capacities
The capacity of the washer fluid reservoir is ap-proximately 3. 7 litres or approximately 5.0 litres in vehicles with a headlight washer system.
A WARNING
Never mix coolant additive or other unsuita-ble additives into the windscreen washer flu-id. An oily film may otherwise be left on the windscreen or rear window which will restrict the field of vision.
Mirrors
o:n Introduction
This chapter contains information on the following subjects:
Interior mirror .............. . 122
Exterior mirrors ............ . . .... 123
For safety reasons it is important that the driver po-sitions the exterior and interior mirrors correctly be-fore starting a journey '* &.
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust driv-ing style accordingly. Looking in the exterior mir-rors and the interior mirror does not allow the driver to see the entre side and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may be objects and other road users in the blind spot.
Additional information and warnings:
• Exterior views '* page 5
• Changing gear '*page 260
• Braking, stopping and parking '*page 269
A WARNING (Continued)
• Use clean, clear water (not distilled water) with a washer fluid recommended by Volks-wagen Commercial Vehicles.
• A suitable anti-freeze agent should be added to the windscreen washer fluid If nec-essary.
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• Never mix other cleaning agents with the cleaning agents recommended by Volkswagen Commercial Vehicles. This can cause the ingre-dients to separate and block the windscreen washer jets.
• When refilling or changing service fluids, please ensure that the correct fluids are added through the correct openings. Incorrect service fluids can cause serious functional problems and engine damage. A WARNING
Adjusting the exterior and interior mirrors while driving may cause the driver to become distracted. This can lead to accidents and se-rious Injuries.
• Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
• When parking, changing lane, or perform-ing an overtaking or turning manoeuvre, al-ways pay careful attention to the area around the vehicle as objects and other road users may be located In the blind spot.
• Always ensure that the mirrors are posi-tioned correctly and that the rear view Is not restricted by ice, snow, condensation or any other objects.
A WARNING
Automatic anti-dazzle mirrors contain an electrolyte fluid which could leak If the mirror is broken.
• The leaking electrolyte fluid can cause lrri-tation to the skin, eyes and respiratory or-gans, especially In people who suffer from
Lights and vision 121

• Always fold in exterior mirrors before using an automatic car wash.
• Do not fold electrically folding exterior mir-rors In or out manually as this can damage the electric motor.
r:lil:-. The exteriormirror heating should be switch-W ed off when 11 IS no longer needed. Fuel is otherwise wasted.
1241 Before the JOurney
m In the event of a fault, the electric exterior W mirrors can be adjusted by hand by pressing on the outer edge of the mirror.
m The vehicle aerials are located in the exterior W mirrors. If any metallic chrome plates, such as chrome mirror caps, are retrofitted to the exteri-or mirrors, you may experience problems with the radio, mobile telephone and navigation services or they may lose the ability to send and receive sig-nals completely.

Loading the roof carrier
ill1 First read and observe the introductory L-l.:.l.l information and safety warnings & on page 137.
Loads can only be attached securely when the roof carrier system is fitted correctly &.
Maximum permissible roof load
The maximum permissible roof load for vehicles with a normal roof is 150 kg and for vehicles with a pop-up roof it is 50 kg. The roof load limit refers to the combined weight of the roof carrier and the load carried on the roof &.
Each mount can bear a maximum load of 50 kg if the weight of the load is evenly distributed over the entire length of the mount.
Ensure that you know the weight of the roof rack and the items to be transported on the roof, and weigh them if necessary. Never exceed the maxi-mum permissible roof load.
However, you will not be able to carry the maxi-mum roof load if you are using a roof carrier with a lower weight rating. In this instance, do not exceed the maximum weight limit for the roof carrier. This weight limit is listed in the fitting instructions.
Distributing the load
Distribute the load evenly and secure it correctly
Checking the fittings
After the mounts and roof carrier have been at-tached, check the bolted connections and fasten-ings once you have travelled a short distance and then at regular intervals.
Towing a trailer
o:n Introduction
This chapter contains information on the following subjects:
Technical requirements . . . . . . . . . . 141 Fitting the removable ball coupling 142
Removing the ball coupling . . . . . . . . . 144
Hitching and connecting the trailer . . . 144 Loading the trailer . . . . . . . . . .. . . 146 Towing a trailer . . . . . . . . . . . . . . . . . . . . . . . . 146
Trailer stabilisation . . . . . . . . . . . . . . . . . . . . . . 147
Retrofitting a towing bracket............... 149
A WARNING
Accidents and vehicle damage can occur if the maximum permitted roof load is excee-ded.
• Never exceed the quoted roof load, the maximum permissible axle loads, and the permissible gross vehicle weight for the vehi-cle.
• Do not exceed the weight rating of the roof carrier, even if the maximum roof load has not been reached.
• Secure heavy objects as far forwards as possible and distribute the load evenly.
A WARNING
Loose and Incorrectly secured loads can fall off the roof carrier and cause accidents and injuries.
• Always use suitable and undamaged se-curing straps.
• Secure loads properly.
Take care not to let the tailgate strike the roof load when open. Risk of damage to the vehicle. Observe any country-specific regulations when towing a trailer and using a towing bracket.
The additional load will affect the durability, fuel consumption and performance of the vehicle and, in certain circumstances, could shorten the service intervals.
Driving with a trailer not only places an extra load on the vehicle, but also requires increased concen-tration on the part of the driver.
Transporting items 139

Never connect the trailer lights directly to the elec-trical system of your vehicle. If you are uncertain whether the trailer has been connected correctly, please contact a qualified workshop. Volkswagen Commercial Vehicles recommends using a Volks-wagen Commercial Vehicles dealership for this purpose.
Exterior mirrors
If you are unable to see the traffic behind the trailer in the vehicle's standard exterior mirrors, additional exterior mirrors should be fitted in accordance with any country-specific regulations. Before setting off, adjust the mirrors so that you have a sufficient view of the rear.
Maximum power consumption of the trailer
Electrical consumers Maximum output
All brake lights 84 watts
Turn signal per side 42 watts
All side lights 100 watts
All tail lights 42 watts
Rear fog light 42 watts
Never exceed the specified values.
A wARNING
If the towing bracket is unsuitable or is in cor-rectly fitted, the trailer can become detached from the vehicle and cause serious Injury.
Fitting the removable ball coupling
Fig. 113 Overview of removable ball head.
r-f1t First read and observe the introductory L-J,::,JJ information and safety warnings & on page 139.
1421 Before the journey
• The vehicle electronics may be damaged if the trailer lights are not connected properly.
• The vehicle electronics may be damaged If the trailer uses too much electricity.
• Never connect the trailer's electrical system directly to the electrical connections of the tail lights or to other sources of electricity. Only use suitable connectors to provide power to the trailer.
If trailers with anti-snaking coupling are used, the electrical system can be damaged In certain circumstances. In order to avoid this, ensure equipotential bonding at the trailer. To do this, consult the manufacturer of the trailer or of the anti-snaking coupling.
m Towing a trailer places additional demands L!J on the vehicle. Volkswagen Commercial Ve-hicles recommends additional services between the normal inspection intervals if the vehicle is used frequently for towing a trailer.
m In certain countries, an additional fire extin-L!J guisher must be carried if the gross weight of the trailer exceeds 2,500 kg. <1
an.ons
The removable ball coupling is located in the vehi-cle tools 416. ..,.

A DANGER (Continued)
• 230-volt socket with inverter switch:
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-Do not plug adapters or extension ca-bles into the 230-volt socket. Otherwise the built-in child lock will disengage and power will be supplied to the socket.
• Observe the operating instructions for any device that you plug into the socket.
• Never exceed the maximum power rating as this could damage the whole vehicle electrical system.
• Only use accessories that have been ap-proved in accordance with valid guidelines concerning electromagnetic compatibility.
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• Never feed electricity Into the socket.
• Do not plug any heavy devices or connec-tions, such as mains adapters, directly Into the socket.
• Only connect devices to the socket with a voltage that matches the voltage of the socket.
• 230-volt socket with inverter switch:
-Do not connect any lights which use neon tubes.
-With electrical devices that require a high level of current In the start phase, the built-In excess current switch will prevent the de-vice from being switched on. If this hap-pens, disconnect the device from the power supply and reconnect after waiting approxi-mately 10 seconds.
m Unshielded devices can cause interference W with radio reception and vehicle electronics. Rear Seat Entertainment (RSE) system
[Q) Introduction
This chapter contains information on the following subjects:
Components ......... .
Folding the LCD screen out and in
DVD player ..
Controls on the LCD screen ...
Remote control ..
Settings on the LCD screen Settings on the DVD player
Care and protection
166
167 167
168
169
170 171
Use a suitable screen cleaner for cleaning the screen Be careful not to scratch the screen when cleaning it.
A WARNING
Improper use of the rear seat entertainment system could cause short-circuits, fire and serious Injuries.
• Protect the rear seat entertainment system against moisture and damp.
A WARNING
Objects that are loosely placed in the vehicle or not properly secured could be flung through the interior and cause injuries during a sudden driving or braking manoeuvre, or in the event of an accident.
• Always stow the remote control units and headsets securely In the stowage compart-ments.
A WARNING
Accidents and Injuries can occur If the driver Is distracted.
• Never allow use of the rear seat entertain-ment system to distract you from what Is happening on the road.
• Comply with legal regulations .
• Select volume settings that allow signals from outside the vehicle (such as emergency services sirens) to be easily heard at all times.
Practical equipment 165