2020 VOLKSWAGEN TIGUAN ESP

Engine oil
Introduction
This chapter contains information on the followingsubjects:
⇒ Engine oil specification
⇒ Changing the engine oil
⇒ Engine oil consumption
⇒ Checking the engine oil level and refilling the engine oil
⇒ Troubleshooting
Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected
then disposed of properly and in an environmentally responsible way.
Engine oil specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The correct engine oil is important for the function and service life of the engine. A special high
quality multigrade oil has been filled at the factory and this can normally be used as an all-season
oil.
If possible, use only Volkswagen-approved engine oil ⇒. To comply with flexible oil change
service requirements, refill only with approved flexible service engine oil that meets the
corresponding VW standard. The engine oils listed are multigrade high-lubricity oils.
Engine oils are constantly being developed and improved. Volkswagen dealerships are kept up to
date on all innovations. Volkswagen therefore recommends having engine oil changes done by a
Volkswagen dealership.
The quality of the engine oil is not only tailored to the requirements of engines and exhaust gas
treatment systems, but also to fuel quality. Due to the way in which a combustion engine works,
engine oil always comes into contact with combustion residues and fuel, which has a knock-on
effect on the ageing process of the oil.
The quality of fuels can vary greatly between individual markets and this must be taken into account
when selecting the correct engine oil.
Never mix coolant additive or other unsuitable additives into the windscreen washer fluid.
These may leave an oily film on the screen, restricting the field of vision.
•Use clean, clear water (not distilled wateryfZLWKDZDVKHUIOXLGUHFRPPHQGHGE\
Volkswagen.
•A suitable anti-freeze agent should be added to the windscreen washer fluid if
necessary.
WARNING
•Never mix other cleaning agents with the cleaning agents recommended by
Volkswagen. This can cause the ingredients to separate and block the windscreen
washer jets.
•When topping up service fluids, please ensure that you pour the correct service fluids
into the correct openings. The use of incorrect service fluids could result in serious
malfunctions and engine damage.
NOTICE
Incorrect handling of engine oil can cause serious burns and other injuries.
•Always wear eye protection when handling engine oil.
•Engine oil is toxic and must be stored out of the reach of children.
•Engine oil must be kept in the closed original container. This also applies to used oil
until it is disposed of.
•Never use empty food containers, bottles or other containers to store engine oil as
other people may then drink the engine oil.
•Regular contact with engine oil can damage the skin. Skin that has been in contact with
engine oil should be washed thoroughly with water and soap.
•Engine oil becomes extremely hot when the engine is running and can scald skin
severely. Always allow the engine to cool down.
WARNING

With the engine at operating temperature, park the vehicle on a level surface to ensure
that the engine oil reading is correct.
Switch off the engine and wait a few minutes for the engine oil to flow back into the sump.
Open the bonnet In the engine compartment.
Identify the engine oil filler cap and oil dipstick. The engine oil filler opening bears the
symbol on the cap and the oil dipstick has a coloured handle. If you cannot find the cap
and dipstick please contact a qualified workshop.
Pull the dipstick out of the guide tube and wipe it off with a clean cloth.
Insert the oil dipstick into the guide tube again as far as it will go. If there is a marking on
the upper end of the oil dipstick, this marking must fit in the corresponding groove at the
top end of the guide tube when inserting.
After reading off the oil level, push the oil dipstick back into the guide tube as far as it will
go.
Unscrew the engine oil filler opening cap .
Only the engine oil expressly approved by Volkswagen for this engine should be gradually
refilled in small quantities (no more than 0.5 lyf.
In order to avoid overfilling, wait for approximately one minute after each refill step to allow
the engine oil to flow into the oil sump up to the marking on the engine oil dipstick.
Read the engine oil level from the dipstick again before refilling with a further small
quantity of engine oil. Never overfill with engine oil .
After refilling, the engine oil level should be in the middle of area Ⓒ. It should not be above
Ⓒ, in area Ⓑ, and must not reach area Ⓐ .
If too much engine oil has been added unintentionally and the engine oil level is in area Ⓐ,
do not start the engine. Inform a qualified workshop and possibly seek expert assistance.
After refilling, close the engine oil filler opening with the cap.
Insert the oil dipstick into the guide tube as far as it will go. If there is a marking on the
upper end of the oil dipstick, this marking must fit in the corresponding groove at the top
end of the guide tube when inserting.
Close the bonnet In the engine compartment.
Do not refill engine oil.
Engine oil level OK.
Engine oil level too low – refill engine oil.
Checklist
Carry out the steps in the specified order ⇒:
Pull the dipstick out again and read the engine oil level on the dipstick as follows: Ⓐ Engine
oil level too high. Follow any messages that are shown on the instrument cluster display and
go to a qualified workshop . Ⓑ Do not fill the engine oil . Continue to step 16. Ⓒ Engine oil
level OK. Engine oil can, e.g. in the case of high engine loads , be filled up to the upper limit
of this range. Continue to step 8 or 16. Ⓓ Engine oil level is too low. The engine oil must be
refilled. Continue to step 8.
The engine oil level must never be above area ⇒ Fig. 227Ⓑ. Otherwise oil can be drawn in
through the crankcase breather and escape into the atmosphere via the exhaust system.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Engine oil can ignite if it comes into contact with hot engine components. It can cause
fires, burns and other serious injuries.
•If engine oil is spilt on cold engine parts it can heat up and ignite when the engine is
running.
•Always ensure that the engine oil filler cap is securely tightened after refilling, and that
the dipstick is properly inserted back into the guide tube. This will prevent the engine
oil from draining out on to hot engine components when the engine is running.
WARNING
•If too much engine oil has been added unintentionally and the engine oil level is in area
⇒ Fig. 227Ⓐ, do not start the engine. Inform a qualified workshop and possibly seek
expert assistance. The catalytic converter and the engine could otherwise be damaged.
•When topping up service fluids, please ensure that you pour the correct service fluids
into the correct openings. The use of incorrect service fluids could result in serious
malfunctions and engine damage.
NOTICE

Warning lamps and text messages may be shown in the instrument cluster display. These warnings
may also be accompanied by acoustic signals.
Engine oil
Lit up: engine oil level too low. Switch off the engine. Check the engine oil level ⇒ Checking 
the engine oil level and refilling the engine oil.Flashing: engine oil system fault. Go to a
qualified workshop and have the engine oil sensor checked.Flashing: engine oil pressure
is too low. Do not drive on!
Switch off the engine and check the engine oil level ⇒ Checking the engine oil level and refilling the 
engine oil - Do not drive on or remain at idling speed if the warning lamp is flashing even if the
engine oil level is correct. The engine could otherwise be damaged. You should obtain professional
assistance.
Engine coolant
Introduction
This chapter contains information on the followingsubjects:
⇒ Coolant specification
⇒ Checking the coolant level and refilling coolant
You should only carry out work on the cooling system if you know exactly how to perform the
required tasks, are aware of the general safety procedures and have access to the correct
equipment, service fluids and suitable tools. Failing to carry out work correctly can cause serious
injuries ⇒. The work should be carried out by a qualified workshop if you are uncertain.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Coolant and coolant additives can pollute the environment. Spilt service fluids must be
collected then disposed of properly and in an environmentally responsible way.
Coolant specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The cooling system is filled at the factory with a mixture of specially prepared water and at least
40ybFRRODQWDGGLWLYH G 13 (TL-VW 774 Jyf7KHFRRODQWDGGLWLYHLVG\HGSXUSOH7KLVPL[WXUHRI
water and coolant additive gives the necessary frost protection down to -25°C (-13°FyfDQGSURWHFWV
the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and
raises the boiling point of the coolant.
In order to protect the coolant system, the proportion of coolant additive must always be at least
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If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can
be increased. However, the percentage of coolant additive should not exceed 60ybDVWKLVZRXOG
reduce the frost protection and the cooling effect.
When refilling the coolant, a mixture of distilled water and at least 40ybFRRODQWDGGLWLYH - G 13 - or
- G 12 plus-plus - (TL-VW 774 GyfERWKRIZKLFKDUHG\HGSXUSOH\f must be used in order to obtain
the optimum corrosion protection ⇒. Mixing - G 13 - with the coolant additives - G 12 plus - (TL-
VW 774 Fyf - G 12 - (dyed redyfRU - G 11 - (dyed blue-greenyfZLOOVLJQLILFDQWO\GHFUHDVHWKHOHYHORI
corrosion protection and should therefore be avoided ⇒.
Engine coolant is toxic.
•Engine coolant should only be kept in sealed original containers in a safe place.
•Never store engine coolant in empty food containers, bottles or any other non-original
containers as people finding these containers may then drink the engine coolant.
•The engine coolant must be stored out of the reach of children.
•Please note that the amount of correct coolant additive used must be sufficient for the
lowest ambient temperature that you expect the vehicle to be exposed to.
•Coolant can freeze at extremely cold outside temperatures, causing the vehicle to
break down. Vehicle occupants with inadequate winter clothing could then freeze to
death as the heating will also no longer function.
WARNING

Coolant and coolant additives can pollute the environment. Spilt service fluids must be
collected then disposed of properly and in an environmentally responsible way.
Checking the coolant level and refilling coolant
Fig. 229 In the engine compartment: markings on the coolant expansion tank.
Fig. 230 In the engine compartment: coolant expansion tank cap (illustrationyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The warning lamp for the engine coolant will light up if the engine coolant level is too low.
Preparation
•Park the vehicle on a firm and level surface.
•Allow the engine to cool down ⇒.
•Open the bonnet ⇒ In the engine compartment.
•The coolant expansion tank is identified by the symbol on the cap ⇒ Fig. 230.
Checking the coolant level
•When the engine is cold, check the coolant level on the side markings of the engine coolant
expansion tank ⇒ Fig. 229. The engine coolant level must be between the marks.
•Refill coolant if the liquid level in the coolant expansion tank is below the minimum marking
(minyf:KHQWKHHQJLQHLVZDUPWKHHQJLQHFRRODQWOHYHOPD\EHVOLJKWO\DERYHWKHPD[LPXP
(MAXyfPDUN.
Refilling coolant
•Always protect your face, hands and arms from hot coolant or steam by placing a suitable cloth
on the cap of the coolant expansion tank.
•Unscrew the cap carefully ⇒.
•Refill only new coolant according to the Volkswagen specification ⇒ Coolant specification⇒
.
Insufficient anti-freeze in the coolant system can cause the engine to break down and
cause serious injuries.
•Please note that the amount of correct coolant additive used must be sufficient for the
lowest ambient temperature that you expect the vehicle to be exposed to.
•Coolant can freeze at extremely cold outside temperatures, causing the vehicle to
break down. Vehicle occupants with inadequate winter clothing could then freeze to
death as the heating will also no longer function.
WARNING
Never mix genuine coolant additives with other coolants that have not been approved by
Volkswagen. Mixing other coolants could cause serious damage to the engine and cooling
system.
•If the liquid in the coolant expansion tank is not pink (colouring results from mixing the
purple coolant additive with distilled wateryfEXWIRUH[DPSOHEURZQLQVWHDG - G 13 - has
been mixed with an unsuitable coolant. The coolant must be changed as soon as
possible if this is the case. Failure to observe this point can result in serious faults or
engine damage.
NOTICE

Fig. 231 In the engine compartment: cap on the brake fluid container.
Brake fluid will gradually absorb water from the surrounding air. The brake system will be damaged
if there is too much water in the brake fluid. The boiling point of the brake fluid is also considerably
reduced by the water content. Heavy use of the brakes may cause a vapour lock in the brake
system if the water content is too high. Vapour locks reduce levels of braking power, considerably
increase braking distance and can even cause the brake system to fail completely. Your own safety
and that of other road users depends on having a brake system that functions properly at all times
⇒.
Brake fluid specification
Volkswagen has developed a brake fluid that has been optimised for the brake system in the
vehicle. To ensure optimal operation of the brake system, Volkswagen expressly recommends the
use of brake fluid compliant with VW standard 501 14.
Before using a particular brake fluid, check that the specifications printed on the container
correspond to the vehicle requirements.
Brake fluid that is compliant with VW standard 501 14 is available from Volkswagen dealerships.
If this brake fluid is not available and it is necessary to use another high-quality brake fluid instead,
brake fluid that is compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116 DOT 4 can
be used.
Not all brake fluids that are compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116
DOT 4 have the same chemical composition. Some of these brake fluids may contain chemicals
that can damage or destroy brake system components over time.
Volkswagen therefore recommends the use of brake fluid that is compliant with
VW standard 501 14 to ensure sustained optimal operation of the brake system.
Brake fluid that is compliant with VW standard 501 14 fulfils the requirements of DIN ISO 4925
CLASS 4 or US standard FMVSS 116 DOT 4.
Brake fluid level
Brake fluid level is too low. Do not drive on! Check the brake fluid level.
The brake fluid level must always be between the MIN and MAX marking on the brake fluid
reservoir or above the MIN marking ⇒.
The brake fluid level cannot be checked accurately in all models as engine components may
partially conceal the brake fluid container. If the brake fluid level cannot be read exactly, please go
to a qualified workshop.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the
brakes are automatically adjusted.
Changing the brake fluid
The brake fluid should be changed by a qualified workshop. Volkswagen recommends using a
Volkswagen dealership for this purpose. Only brake fluid that conforms with the required
specification should be used.

•Switch off all electrical consumers and the ignition.
•Unlock the vehicle before disconnecting the battery in order to avoid triggering the anti-theft
alarm.
•First disconnect the negative cable and then the positive cable ⇒.
Connecting the 12-volt vehicle battery
•Switch off all electrical consumers and the ignition before reconnecting the 12-volt vehicle
battery.
•First reconnect the positive cable and then the negative cable ⇒.
Various indicator lamps may light up after the 12-volt vehicle battery has been connected and the
ignition is switched on. They will go out if you drive a short distance at a speed of approximately
15 – 20 km/h (10 – 12 mphyf,IWKHLQGLFDWRUODPSVUHPDLQOLWXSWKHYHKLFOHVKRXOGEHFKHFNHGE\D
qualified workshop.
If the 12-volt vehicle battery was disconnected for an extended period, the system may not able to
calculate or correctly display the time when the next service is due ⇒ Instrument cluster. Observe
the maximum permissible service intervals ⇒ Service.
Vehicles with Keyless Access:⇒ Central locking system: if the ignition cannot be switched on after
connecting the 12-volt vehicle battery, lock and unlock the vehicle from the outside. Then try to start
the ignition again. Please contact an expert if the ignition cannot be switched on.
Automatic switch-off for electrical consumers
The intelligent vehicle electrical system management automatically implements a range of
measures to prevent the 12-volt battery from discharging under high loads:
•The idling speed is increased so that the alternator provides more electricity.
•The performance of large electrical consumers may be reduced or they may be switched off
completely.
•The power supply to the 12-volt socket and the cigarette lighter is interrupted temporarily while
the engine is being started.
The vehicle electrical system management function cannot always prevent the 12-volt vehicle
battery from discharging. For example when the ignition is switched on for an extended period with
the engine off, or when the side or parking lights are on when the vehicle is parked for an extended
period.
Battery switch-off in an accident in which the airbag is triggered
In vehicles with 12-volt vehicle battery in the luggage compartment, the electrical connection to the
12-volt vehicle battery is disconnected pyrotechnically in the event of an accident in which the
airbags are triggered. This prevents short-circuiting.
What can cause the 12-volt vehicle battery to discharge?
•Long periods at a standstill in which the engine is not running, especially if the ignition is
switched on.
•The use of electrical consumers when the engine is switched off.
•When the auxiliary heater is being used ⇒ Auxiliary heater and ventilation.

Dispose of the 12-volt vehicle battery in accordance with the regulations. 12-volt vehicle
batteries may contain toxic substances such as sulphuric acid and lead.
Electrolyte can pollute the environment. Clean up any service fluid leakages and dispose of
them properly.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
12-volt vehicle battery
Fault in the alternator. Go to a qualified workshop. Have the electrical system checked. Switch
off any electrical consumers that are not required. The 12-volt vehicle battery will not be charged by
the alternator while the vehicle is in motion. The start/stop system cannot start the engine.
⇒ Start/stop system 
Wheels and tyres
Tyre monitoring systems
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of tyre monitoring systems
⇒ Tyre Pressure Loss Indicator
⇒ Tyre Pressure Monitoring System
⇒ Troubleshooting for the Tyre Pressure Loss Indicator
⇒ Troubleshooting for the Tyre Pressure Monitoring System
The tyre monitoring system warns the
driver when the tyre pressures get too
low.
Incorrectly securing the battery and using incorrect 12-volt vehicle batteries can cause
short circuits, fire and serious injuries.
•Always use maintenance-free and leak-proof 12-volt vehicle batteries that have the
same properties, specifications and dimensions as the factory-fitted 12-volt vehicle
battery.
•In vehicles with the 12-volt vehicle battery in the luggage compartment, ensure that the
breather hose is connected properly to the 12-volt vehicle battery. Make sure that no
open gas discharge openings are located in the area around the positive battery
terminal. If there is an open breather opening in this area, it must be closed off with a
sealing plug. The breather hose must be connected to the open breather opening in the
area of the negative terminal.
WARNING
A highly explosive mixture of gases is given off when the 12-volt vehicle battery is being
charged.
•12-volt vehicle batteries should only be charged in well-ventilated spaces.
•Never charge a 12-volt vehicle battery that is frozen or that has thawed. Discharged 12-
volt vehicle batteries can already freeze at temperatures of around 0°C (+32°Fyf.
•The 12-volt vehicle battery must be replaced if it has ever been frozen.
•Incorrectly connected cables can cause a short circuit. First connect the positive cable
and then the negative cable.
WARNING
•Never connect or disconnect 12-volt vehicle batteries if the ignition is switched on or
the engine is running. Never use a 12-volt vehicle battery that does not correspond with
the vehicle's specifications. This can damage the electrical system or electronic
components, which can cause electrical faults.
•Never connect equipment that supplies electric power, such as solar panels or a
battery charger, to the 12-volt socket or to the cigarette lighter to charge the 12-volt
vehicle battery. This can damage the vehicle electrical system.
NOTICE

•Open the Vehicle settings menu in the Infotainment system.
•Touch the Tyres function button.
•Touch the SET function button.
•When all four tyre pressures correspond to the required values, touch the Confirm function
button.
After an extended driving time with driving at different speeds, the system will automatically learn
the new values and monitor them.
•If the tyre pressures have been changed.
•If one or more wheels have been changed.
•If the wheels have been swapped round, e.g. from front to rear ⇒ Rotating wheels front to rear.
The Tyre Pressure Loss Indicator stops working if there is a fault in the ESC or ABS ⇒ Brake 
support systems.
After a warning about the tyre pressure being too low, switch the ignition off and then back
on again. The Tyre Pressure Loss Indicator can only then be re-synchronised.
Tyre Pressure Monitoring System
Fig. 234 Typical display in the instrument cluster: current tyre pressures.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 234:
Target pressure in bar.
Actual pressure in bar.
Loss in pressure in front left.
System fault for rear right tyre.
The Tyre Pressure Monitoring System (TPMSyfPRQLWRUVWKHW\UHSUHVVXUHRIWKHIRXUZKHHOVZKLOH
the vehicle is in motion using pressure sensors on the tyres. The system warns the driver in the
event of a pressure loss.
Display of tyre pressures on the instrument cluster
Open the menu Vehicle status in the instrument cluster display ⇒ Instrument cluster. The vehicle
is displayed with the target and actual pressures of all the wheels ⇒ Fig. 234.
When the ignition is switched on, the last measured tyre pressures will be displayed first; these
values will be updated when the journey is started. If the tyre pressure is too low, the respective
actual values and the affected tyres will be marked ⇒ Fig. 234.
If the tyres are in rest state, the sensors will not transmit any tyre pressures. This stops the sensor
batteries discharging.
If no tyre pressures are transmitted, the last received values are shown in grey.
Switching the Tyre Pressure Monitoring System on and off
Observe any country-specific legal requirements for the Tyre Pressure Monitoring System.
If a set of tyres is fitted to the vehicle where the tyres either do not have wheel sensors or have
wheel sensors that are not compatible with the vehicle, the indicator lamp will flash for
approximately one minute and then light up steadily. The tyre pressures will not be monitored. The
system cannot be switched off.
Adjusting the tyre pressure
Following any relevant change in the vehicle load, the tyre pressure must be checked and altered
as necessary. The tyre pressures recommended for the vehicle are on a sticker on the driver door
pillar or on the inside of the tank flap ⇒ Tyre pressure.
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