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Switch the ignition on and then off again.
Lifting the windscreen wiper arms
lade mounting.
Place the windscreen wiper arms back onto the windscreen before driving away. With the ignition
switched on, briefly press the windscreen wiper lever down to bring the windscreen wiper arms back
to the original position.
NOTICE
r to prevent damage to the bonnet and the windscreen wiper arms, the windscreen wiper
arms should be lifted only when in the service position.
Cleaning and replacing wiper blades
Fig. 164 Changing the windscreen wiper blades.
Fig. 165 Changing the rear wiper blade.
The factory-fitted wiper blades are coated with graphite. The graphite coating ensures that the
wiper blade moves quietly over the window. If the graphite coating is damaged, the wiper will make
a louder noise when wiping over the window.
Check the condition of the wiper blades on a regular basis. Rubbing wiper blades should be replaced
if damaged or cleaned if dirty
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eplaced immediately. Wiper blades are available from a qualified
workshop.
Cleaning wiper blades
Note for the front windscreen wipers: move the wiper arms to the service position before lifting
them Service position
only in the area of the wiper blade mounting.
Changing the windscreen wiper blades
fting Service position
Fig. 164
r blade with the same length and design onto the wiper arm. Push it on until it
engages.
Changing the wiper blade for the rear window
iper blade mounting.
Fig. 165
Fig. 165(arrow
direction of the arrow at the same time. You may need to use some force to do this.
direction of the arrow. Push it on until it engages Fig. 165
folded back position Fig. 165(arrow
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and serious injuries.
nd no longer clean the windows
properly.
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Damaged or dirty wiper blades can scratch the window glass.
can damage the graphite coating of the wiper blades during cleaning.
Wax deposits from car washes on the windscreen and rear window can cause the wiper blades to
rub. Remove wax residue using a special cleaning product or cleaning cloths.
Changing bulbs
Introduction
This chapter contains information on the followingsubjects:
Checklist
Changing bulbs in the front headlights (halogen bulbs)
Changing the bulbs in the headlights (lights with LED technology)
Changing the front turn signal bulbs
Changing bulbs in the front bumper
Changing bulbs in the tail light clusters (LED l
Changing bulbs in the number plate light (LED lights)
Troubleshooting
Changing the vehicle bulbs requires a certain amount of technical skill. Volkswagen therefore
recommends having bulbs replaced by a qualified workshop if you are uncertain. The work must be
performed by an expert if other vehicle parts around the affected bulbs need to be removed.
Volkswagen recommends having bulbs replaced by a Volkswagen dealership.
You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in
the vehicle at all times. Spare bulbs are available from Volkswagen dealerships. In some countries it
is a legal requirement to have these spare bulbs in the vehicle.
It may be illegal to drive with defective lights of the exterior lighting.
Information on indicator and warning lamps can be found in the troubleshooting section at the end
of the chapter Troubleshooting
LED lights on the vehicle
The exterior lighting may feature LEDs: Owners cannot replace the LEDs themselves. If some LEDs
fail, this may be an indication that more elements are on the point of failure. In this case, have the
lights checked and replaced if necessary at a qualified workshop.
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WARNING
Never tow a vehicle that has no power supply.
assistance.
NOTICE
When pushing the vehicle by hand, do not press on the tail light clusters, the side spoilers on the
rear window, the rear spoiler or large panels. This could damage the vehicle and the rear spoiler
could become detached.
NOTICE
Remove and install the cover and the towing eye carefully so as to avoid damage to the vehicle, e.g.
the paintwork.
Notes on tow-starting and towing
First read and observe the introductoryinformation and safety warnings
It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard
warning lights are switched on. To do this, operate the turn signal lever in the required direction
while the ignition is switched on. The hazard warning lights will not flash while the turn signal is
being used. The hazard warning lights will start flashing again automatically as soon as the turn
signal lever is moved back to the neutral position.
When should your vehicle not be tow-started or towed?
an 50 km.
accident.
If the vehicle cannot be towed on its own four wheels due to one of the above conditions, seek
expert assistance and have the vehicle transported on a recovery vehicle if necessary.
Tow-starting
First read and observe the introductoryinformation and safety warnings
Preparations for tow-starting
Vehicles with an automatic gearbox:
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Fig. 192 Battery window on the top of the 12-volt vehicle battery (illustration).
First read and observe the introductoryinformation and safety warnings
The electrolyte level of the 12-volt vehicle battery should be checked regularly in high-mileage
vehicles, in hot countries and in older 12-volt vehicle batteries. The 12-volt vehicle battery is
otherwise maintenance-free.
Vehicles with an auxiliary heater Auxiliary heater and ventilationare fitted with special vehicle
batteries. The electrolyte level of these 12-volt vehicle batteries cannot be checked for technical
reasons. Go to a qualified workshop to have the 12-volt vehicle battery checked.
Preparations
eparing the vehicle for working in the engine compartment In the engine compartment
In the engine compartment
Checking the electrolyte level (12-volt vehicle batteries with battery window)
e for you to clearly see the colour indicator in the round
battery window on the top of the 12-volt vehicle battery Fig. 192(arrow). Never use naked
flames or glowing objects as a light source.
s according to the electrolyte level in the
12-volt vehicle battery.
Light yellow or without colourThe electrolyte level of the 12-volt vehicle battery is too low. The 12-
volt vehicle battery should be checked and replaced by a qualified workshop if necessary.BlackThe
electrolyte level of the 12-volt vehicle battery is correct.
WARNING
Any work on the 12-volt vehicle battery can cause serious chemical burns, explosions and electric
shocks.
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Care allergen filter: change.
It is also possible to have servicing work carried out in between the scheduled service events
Fixed service or flexible service
The scope of service is subject to change for technical reasons (continuous further development of
components). Your Volkswagen dealership or qualified workshop always has the latest information
about any changes.
Vehicle care
Notes on vehicle care
Regular, expert care helps to maintain your vehicle.
The longer contamination or dirt is left on the surface of vehicle components and upholstery fabrics,
the more difficult it can become to clean and treat them. Extended exposure may mean that it is no
longer possible to remove contamination or dirt.
Volkswagen recommend using Genuine care products that have been matched to your vehicle.1)
Consult a qualified workshop if you have any specific questions or if vehicle parts are not listed.
WARNING
Incorrect care and cleaning of vehicle components can impair the safety features of the vehicle and
cause serious injury.
be cleaned according to the manufacturer's instructions.
airbag modules.
ms against parts with sharp edges, e.g. when cleaning the insides of the
wheel housings.
WARNING
If the windows are covered in dirt, condensation, or ice, visibility will be reduced and the risk of
accidents and severe injuries will increase. This could impair the safety equipment of the vehicle.
-repellent window coating agents. In unfavourable
conditions, such coatings can cause increased dazzle.
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pressure cleaner. Never use rotating nozzles
-pressure cleaner.
cm away from the side windows and
other vehicle components.
yres,
rubber hoses, insulation materials or any other sensitive components, e.g. door locks.
brief periods of time.
Hand wash
As a rule, a hand wash is a gentle method to clean your vehicle. However, there are also some things
to note for this
g brush using only light pressure.
Start with the roof and work from the top to the bottom.
Use a shampoo for very stubborn dirt only.
Waxing
Waxing protects the paintwork. At the latest when water no longer clearly forms small drops and
runs off the paintwork when the vehicle is clean, reapply the protection to the vehicle using a quality
preservative wax.
Even if a preservative wax is applied regularly in the automatic car wash, Volkswagen recommends
protecting the vehicle paintwork at least twice a year using Volkswagen Genuine hard wax (-
000 096 317 -).
Polishing
Polishing is only necessary if the paint has lost its shine, and the gloss cannot be brought back by
applying wax.
Matt-painted vehicle parts must not be polished in order to avoid producing a shine
WARNING
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Fig. 212 At the rear of the vehicle: rear view camera system in the Volkswagen badge or in the
number plate light (illustration).
The following overview contains recommendations for cleaning and care of individual vehicle
components
Windows, glass surfaces:
Remove wax residue, e.g. from care products, using the Volkswagen Genuine cleaning cloth -
000 096 166 A - or a suitable glass cleaner.
Use a hand brush to remove snow and ice. If you use a plastic scraper, move it in one direction only.
Use the Volkswagen Genuine de-icing agent (- 000 096 322 -) to remove ice.
Wiper blades:Wiper blades
Paint:
Always treat surfaces carefully in order to prevent damage to the paint coat. Use a clean, soft cloth
and a mild soap solution1) or cleaning clay to remove any light dirt immediately, e.g. deposits, insect
residue, or cosmetics.
Repair minor paint damage with a touch-up pen. Refer to the vehicle data sticker for the paint code
Technical data
n deposits with a soap solution. Then remove any deposits with
cleaning clay.
Volkswagen Genuine hard wax (- 000 096 317 -).
cleaning to remove dirt and dust.
Plenum chamber, engine compartment:
Remove leaves and other loose objects with a vacuum cleaner or by hand Fig. 211
of the engine compartment should always be performed by a qualified workshop
Water that has entered the plenum chamber via a manual process (e.g. from a high-pressure
cleaner) can cause considerable damage to the vehicle.