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Care allergen filter: change.
It is also possible to have servicing work carried out in between the scheduled service events
Fixed service or flexible service
The scope of service is subject to change for technical reasons (continuous further development of
components). Your Volkswagen dealership or qualified workshop always has the latest information
about any changes.
Vehicle care
Notes on vehicle care
Regular, expert care helps to maintain your vehicle.
The longer contamination or dirt is left on the surface of vehicle components and upholstery fabrics,
the more difficult it can become to clean and treat them. Extended exposure may mean that it is no
longer possible to remove contamination or dirt.
Volkswagen recommend using Genuine care products that have been matched to your vehicle.1)
Consult a qualified workshop if you have any specific questions or if vehicle parts are not listed.
WARNING
Incorrect care and cleaning of vehicle components can impair the safety features of the vehicle and
cause serious injury.
be cleaned according to the manufacturer's instructions.
airbag modules.
ms against parts with sharp edges, e.g. when cleaning the insides of the
wheel housings.
WARNING
If the windows are covered in dirt, condensation, or ice, visibility will be reduced and the risk of
accidents and severe injuries will increase. This could impair the safety equipment of the vehicle.
-repellent window coating agents. In unfavourable
conditions, such coatings can cause increased dazzle.
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Customer information
Warranty and LongLife mobility guarantee
Volkswagen dealership warranty
Volkswagen dealerships guarantee that all vehicles purchased from them are free of faults.
Volkswagen dealerships provide a warranty that new Volkswagen vehicles are free of faults.
Details of warranty conditions and the warranty periods can be found in your sales contract.
Please ask your Volkswagen dealer for further information.
You are advised that natural wear and damage caused by abnormally rough or improper use, or
unauthorised modifications are not covered by this warranty.
If your vehicle breaks down, please contact your nearest available Volkswagen dealership.
Warranty for the paintwork and body
Volkswagen dealerships provide a warranty on the paintwork and body of all vehicles purchased
from them.
In addition to the warranty conditions for new Volkswagen vehicles (as detailed in the purchase
contract), the Volkswagen dealership guarantees that the body of any vehicles it sells will not be
affected by paint defects or corrosion perforation for a specified period:
-year warranty on paint defects and
e-year corrosion perforation warranty. Here, corrosion perforation refers to rust forming
on the inside (cavity) of the body and causing holes in the sheet metal.
If such damage occurs nevertheless, it will be repaired free of charge for parts and labour by any
Volkswagen dealership.
The warranty does not cover the following:
specifications.
perforation that is directly related to body repairs not being carried out according to
manufacturer specifications.
If the body is repaired or painted, your Volkswagen dealer will confirm your warranty against
corrosion perforation for the repaired section.
LongLife mobility guarantee
In many European markets, your new vehicle includes the comprehensive LongLife mobility
guarantee which will be renewed after every inspection.
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Carry out servicing work in accordance with the specifications.
Fluids in the air conditioning system
Refrigerant in the air conditioning system
The sticker in the engine compartment provides information about the type and quantity of the
refrigerant used in the vehicle's air conditioning system. The sticker is located in the front part of the
engine compartment close to the refrigerant filler neck.
Symbol and description:
Warning: the air conditioning system must be serviced only by qualified personnel.Type of
refrigerant.Type of lubricating oil.See workshop information (available only for Volkswagen
dealerships).The air conditioning system must be serviced only by qualified personnel.
Flammable refrigerant.Ensure correct disposal of all components and never install components
removed from end-of-life vehicles or recycled components in the vehicle.
Lubricating oil in the air conditioning system
The air conditioning system contains up to 210 ml of lubricating oil. The exact specification and
information about the lubricating oil quantity in the air conditioning system are available from the
following website:
https://erwin.volkswagen.de
WARNING
The air conditioning system must be serviced only by qualified personnel in order to ensure safe
handling of the system.
NOTICE
-of-life
vehicles or from recycling sources.
-of-
life vehicles or from recycling sources.
Radio reception and aerials
The aerials for radio reception can be installed at various locations in the vehicle:
side windows.