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ator. The 12-volt vehicle battery will not be charged by the alternator while the
vehicle is in motion.
Switch off any electrical consumers that are not required. Inform a qualified workshop. Have the
electrical system checked.
The start/stop system cannot start the engine Start/stop system
and vehicle battery (12-volt)
The central warning lamp lights up yellow and the text message 12 V battery low. Charge by driving.
is displayed.
The charge level of the vehicle battery is insufficient.
Recharge the 12-volt vehicle battery by driving the vehicle for an extended time.
The start/stop system cannot start the engine Start/stop system
and vehicle battery (12-volt)
The central warning lamp lights up red and the text message Replace 12 V battery. Workshop. is
displayed.
The vehicle battery condition is not ok.
Seek expert assistance and have the battery checked and replaced if necessary.
The start/stop system cannot start the engine Start/stop system
Wheels and tyres
Tyre monitoring system
Introduction
This chapter contains information on the followingsubjects:
Tyre Pressure Loss Indicator
Troub
The tyre monitoring system warns the driver when the tyre pressures are too low.
The tyre monitoring system monitors various parameters (for example, rolling circumference) of all
wheels using ABS sensors (indirect measurement).
WARNING
The intelligent tyre monitoring system technology cannot overcome the laws of physics, and
functions only within the limits of the system. Incorrect handling of the wheels and tyres can lead to
a sudden loss of pressure in the tyres, tread separation and even tyre blow-out.
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synchronise the Tyre Pressure Loss Indicator Tyre Pressure Loss Indicator
flashes for 65 seconds and then remains lit continuously
Do not drive on!
-synchronise the Tyre Pressure Loss Indicator Tyre Pressure Loss Indicator
WARNING
Differing tyre pressures or tyre pressures that are too low can cause tyre damage, tyre failure, loss of
vehicle control, accidents, serious injury and death.
lights up, stop the vehicle as soon as possible and check all the tyres
Useful information about wheels and tyres
vehicle stability and increase the braking distance.
lead
to a tyre bursting and the loss of control over the vehicle.
recommended tyre pressure can be found on a sticker Tyre pressure
em cannot function correctly unless all cold tyres have the correct tyre
pressure.
Tyre pressure
Tyre pressure
warm up the tyre to such an extent that the tread may separate and the tyre could burst. This could
cause the driver to lose control of the vehicle.
the tyre bursts, leading you to lose control of the vehicle.
rely and the vehicle will not
handle well.
to the nearest qualified workshop and check and correct the tyre pressure Useful information
about wheels and tyres
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Manual gearbox: select a gear.
Ask all vehicle occupants to leave the vehicle and stand at a safe distance away from moving traffic.
Switch on the hazard warning lights and set up the warning triangle In an emergency. Observe any
legal requirements.
Chock the wheel diagonally opposite the wheel being worked on with a stone, collapsible chocks or
another suitable object.
When towing a trailer: unhitch the trailer from the vehicle and park it properly .
Remove any items of luggage from the luggage compartment.
Remove the spare wheel or temporary spare wheel and the vehicle toolkit from the luggage
compartment.
Remove the hubcaps Hubcaps.
WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.
Wheel bolts
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nsors, camera lenses:
clean the area in front of the sensors or camera with a soft cloth and solvent-free cleaning agent.
Observe the installation locations Vehicle overviews
camera lens.
Clean sensitive surfaces on the rain/light sensor and the camera window on the windscreen in the
same way as windows and glass surfaces (depending on vehicle equipment).
Remove snow with a hand brush. Do not use warm or hot water. Use the Volkswagen Genuine de-
icing agent (- 000 096 322 -) to remove ice.
Decorative films, protective films:
Remove soiling as for paint. Always use Volkswagen Genuine plastic cleaner (- 000 096 314 -) for
matt decorative films.
Treat the vehicle with liquid hard wax every three months after washing and removing dust. Use
only clean, soft microfibre cloths to apply it. Do not use hot wax, even in car washes.
Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel:
Clean only using a clean, soft cloth and a mild soap solution2) in a dust-free environment.
Chrome parts can be protected using Volkswagen Genuine hard wax (- 000 096 317 -).
Anodised surfaces: do not use chrome cleaning products.
Headlights, tail light clusters:
Use a soft sponge soaked with a mild soap solution2). Do not use any cleaning agents that contain
alcohol or solvents.
nium care product (-
000 096 319 D -).
Wheels:
Remove dirt and gritting salt deposits with plenty of water.
Alloy wheels: treat dirty aluminium wheels with Volkswagen Genuine wheel rim cleaner (-
000 096 304 -). Volkswagen recommends treating the wheel rims with Volkswagen Genuine hard
wax (- 000 096 317 -) every three months.
-up pen. Go to a qualified
workshop if necessary.
- 000 096 304 -).
Door lock cylinders:
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s and cameras must not be covered by stickers, additional
headlights, trim frames for number plates or similar.
Repairs and structural modifications should therefore be carried out only by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
-ups in the area around the sensors may impair the function of the
system in question.
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the vehicle's underbody and
sump, for example when driving over kerbs, drive entrances or unsurfaced roads.
Volkswagen recommends that you have this equipment retrofitted by your Volkswagen dealership.
WARNING
Incorrectly performed repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and severe
injuries.
WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and repairs can
lead to damage to the vehicle and cause accidents and serious injuries.
Volkswagen Genuine Parts
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iffer depending on
the country in which the vehicle was sold. Please ask your Volkswagen dealership for further
information.
The selling Volkswagen dealership will issue a comprehensive LongLife mobility guarantee for every
new vehicle which applies from the time of delivery until the first due inspection. If you purchase
your new vehicle directly from Volkswagen AG, Volkswagen AG will issue the LongLife mobility
guarantee from the time of delivery until the first due inspection.
Your Volkswagen dealership will extend the LongLife mobility guarantee until the following
inspection when the due inspection is carried out by the dealership. The service costs include the
entire guarantee package.
The comprehensive LongLife mobility guarantee includes the following services:
If your vehicle can no longer be driven due to a technical defect1), corresponding assistance will be
provided in the case of breakdown or accident. The LongLife mobility guarantee provides with you
protection and mobility.
The inspection is not only about car maintenance - it also ensures that your car remains roadworthy
and in perfect working order. For this reason, servicing should be carried out regularly in accordance
with the manufacturer's specifications.
Your entitlement to the LongLife mobility guarantee is documented in the digital service schedule
each time your car is serviced. A full service history shows that your car has been professionally
maintained and cared for.
1) A vehicle which can no longer be driven is a vehicle which cannot reach a workshop under its own
power.
Data storage and services
Your vehicle is fitted with electronic control units. Some of these are required to make sure your
vehicle remains safe while others provide support while driving (driver assist systems). Furthermore,
your vehicle is equipped with convenience and Infotainment functions, which are also made possible
using electronic control units.
Electronic control units contain data memories which can store information regarding the vehicle
status, component load levels, servicing requirements, technical events and faults on a temporary or
permanent basis. This information generally documents the status of a component, a module, a
system or the environment, e.g.:
. filling levels, tyre pressure, battery status.
deceleration, lateral acceleration, display of fastened seat belts.
tem components, e.g. lights, brakes.
stability control systems.