2020 VOLKSWAGEN ID.4 infotainment

Overview and control elements
Please refer to and on page 218.
Fig. 123
Ov erview: display and operating unit of the 10-inch (10”) and 12-inch\
(12”) versions.1
Time. 2
Privacy status display, signal strength
display of the eSIM and number of noti-
fications. 3
Home button: .
4
Status display for seat heating and seat
v

entilation. 5
Sensor field (Infotainment system on or
off). 6
Touch slider for temperature. 7
Touch slider for volume. 8
Views (current view is highlighted). 9
Temperature display (adjustment via 6
). 10
Scroll bar and marking for additional
window. 11
Control centre. 12
Function buttons for main menus. 13
Screen (touchscreen). Further information and tips for oper-
ating the Inf
otainment system are pro-
vided on

Operating the Infotainment
system
Please refer to and on page 218.
Opening the instructions (if a vailable)
You can find further information and tips for
operation in the instructions for the Infotain-
ment system.

2. To enlarge the display of images and
maps, slowly mo ve your fingers apart.
OR: to reduce the display of images and
maps, slowly move your fingers togeth-
er. Personalising the Infotain-
ment system
Please refer to and on page 218.
Depending on equipment, you can per-
sonalise the Inf

otainment system to per-
mit faster access to favourite or fre-
quently used functions.
Configuring tiles
You can find tiles for accessing further menus
and functions on the Infotainment system
displays. Configure the tiles by removing or
adding views.
Tiles with additional functions can be found
in the Infotainment system as from the sec-
ond view. You can configure these tiles.
1. Touch the tile and keep your finger on the screen until an additional window
opens.
2. Touch to open the configuration func-
tion.

Cleaning the screen
Please refer to and on page 218.
Observ
e this checklist when cleaning the
screen:
q The Infotainment system is switched off.
q Use a clean, soft cloth that is moistened
with water.
OR: use a cleaning cloth available from
Volkswagen dealerships.
q In the case of stubborn dirt:

The selection options in the selection list de-
pend on the data attached to the media file.
If no genre is specified f
or music files, for ex-
ample, the genre cannot be saved as a fa-
vourite.
If a video file is currently being played, only
this video can be saved as a favourite. Entertainment playback via
the Inf

otainment system Please refer to and on page 218.
You can play music and videos on the Inf
o-
tainment system.
Video mode
In video mode, the Infotainment system dis-
play can play a video from a data medium or
from a streaming service

the announcement. All other navigation an-
nouncements are giv
en with this volume set-
ting or are muted.
Navigation announcements are not
given if the Infotainment system has
been muted.
Restrictions during navigation
When the Infotainment system cannot re-
ceive any data from GPS satellites, e.g. in
a tunnel or underground car park, navigation
can still continue using the vehicle sensors.
In areas that are not or are not completely in-
cluded in the Infotainment memory, the Info-
tainment system will also try to enable route
guidance.
If navigation data is unavailable or incom-
plete, the navigation system may be unable
to determine the exact vehicle position. As
a result, the navigation may not be as exact
as usual.
Road navigation is subject to continuous
changes, e.g. new roads, road works, road
closures, changes in the road names and
house numbers. In the case of obsolete navi-
gation data, there may be errors or inaccura-
cies during navigation.
Controlling the navigation map
For optimal viewing, you can also operate the
navigation map with advanced finger move-
ments.
Moving the navigation map Recommendation: use your index finger.

x
Carry out pairing only when the v ehicle
is stationary. When some mobile devices are paired,
a PIN is shown on the display of the
mobile de

vice. To finish the pairing proce-
dure, enter this PIN on the Infotainment sys-
tem.
Bluetooth pairing via NFC
NFC is not available in all countries and vehi-
cle models. Depending on the vehicle equip-
ment, NFC is not available in every vehicle
with a wireless charging function.
Prerequisites for one-off pairing:
q NFC technology and a stowage compart-
ment with wireless charging function are
installed in the vehicle.
q NFC is activated on the mobile device. 1. Touch
Select mobile telephone.
2. Unlock the mobile device.
3. Place the mobile device correctly on the stowage area for the wireless charging
function.
4. Continue and confirm Bluetooth pairing in accordance with the displays on the
mobile device and Infotainment system.
The mobile device is paired with the Infotain-
ment system.
The wireless charging function is deac-
tivated while the Infotainment system
is in the
Known mobile phones menu. The wireless
charging function will be reactivated when
you leave the menu.
Managing connections
Prerequisites:
q The mobile device is paired and connec-
ted. 1. Touch
HOME
Mobile devices.
2. Touch the technology desired for the connection. Active and passive connection
At least one mobile de

vice must be connec-
ted to the Infotainment system in order to
use the functions of the mobile phone inter-
face. If several mobile devices are connected
to the Infotainment system, you can switch
between active and passive connections. Es-
tablish an active connection to the Infotain-
ment system in order to operate the mobile
phone interface with the desired mobile de-
vice.
Difference between the connection types
Mobile device is paired and connec-
ted. The functions of the mobile
phone interface are performed with
the data of this mobile device.
Mobile device is paired and connec-
ted. Only incoming calls can be ac-
cepted via the mobile phone inter-
face. No other functions are available.
Paired mobile devices are stored in the Info-
tainment system even if they are not current-
ly connected.
Changing the connection type (passive to ac-
tive) The connection type can be changed only if
se

veral mobile devices are connected to the
Infotainment system at the same time.
1. Touch . The mobile device with active
connection is marked.
2.

Touch the name of the desired mobile
device. Other mobile devices then auto-
matically have a passive connection.
User profiles
An individual user profile is automatically cre-
ated for every paired mobile device. Data
from the mobile device are stored in the user
profile, e.g. contact details. A maximum of
ten user profiles can be stored in the Info-
tainment system simultaneously.
Deleting a user profile 1. Touch .
The user profiles are located in the area
Select mobile telephone or Mobile devices.
Active
Passive
Mobile phone interface 24911A012720AB

Qi-capable mobile devices with larger dimen-
sions cannot be charged wirelessly.
Bef
ore charging, remove any foreign objects
with metallic components such as coins from
the stowage compartment and observe the
operating instructions for the mobile device.
To charge a Qi-enabled mobile device, re-
move the protective cover and place the en-
tire surface of the device flat in the centre of
the stowage area with the display facing up-
wards. The charging process starts automati-
cally.
The factory-fitted Infotainment system will
provide information about the start of the
charging operation and, where applicable,
about any foreign objects with metallic com-
ponents that are detected in the stowage
compartment. Remove foreign objects im-
mediately.
If the mobile device has not been positioned
correctly in the stowage area or is too large,
it cannot be detected or cannot be detected
correctly. In certain circumstances, the Info-
tainment system will report that there is
a foreign object in the stowage compart-
ment. The fault can be rectified if a suitable
mobile device is used and its position is cor-
rected.
Stowage compartment cover
The storage compartment for the wireless
charging function has a cover for the mobile
device