Adaptive Cruise Control
(ACC)
Introduction to the topic
The Adaptive Cruise Control (ACC) main-
tains a constant speed that you ha
ve set.
If the vehicle approaches a vehicle in
front, the ACC automatically adapts the
speed so that a distance you have selec-
ted is maintained.
Does the vehicle have ACC?
The vehicle is equipped with ACC if you can
adjust settings for ACC in the Assist systems
menu in the Infotainment system.
Speed range
You can set the speed between 20 km/h
(15 mph) and the maximum speed.
Driving with ACC
You can override the active ACC system at
any time. Cruise control will be stopped if you
brake. If you accelerate, cruise control will be
interrupted while you are accelerating and
then resumed.
The intervention by the ACC system is less
dynamic when towing a trailer.
Driver intervention prompt
If automatic deceleration by the ACC
system is not sufficient or the system
limits have been reached, the ACC
system will request you to also brake
by a corresponding message on the
instrument cluster. In addition, the
red warning lamp lights up and an
acoustic warning is given. Take over
control of the vehicle and be prepared
to brake.
Radar sensor
ACC detects driving situations using a radar
sensor at the front of the vehicle. The range of the radar sensor is up to approximately
160 m (
around 520 ft). WARNING
The intelligent ACC technology cannot
o
vercome the laws of physics, and func-
tions only within the limits of the system.
Never let the extra convenience tempt you
into taking safety risks when driving. Care-
less or unintentional use of ACC can cause
accidents or injuries. The system is not
a substitute for the full concentration of
the driver.
x Adapt your speed and the distance from
the vehicles ahead to suit visibility,
weather, road and traffic conditions.
x Never use the ACC in poor visibility, on
steep or winding roads, or on slippery
road surfaces, e.g. due to snow, ice,
moisture or loose chippings, or when
roads are flooded.
x Never use the ACC offroad or on unsur-
faced roads. The ACC is designed for use
on surfaced roads only.
x Take control of the vehicle immediately
if requested to do so by a prompt on the
instrument cluster display or if the speed
reduction by ACC is not sufficient.
x Brake if the vehicle starts moving unin-
tentionally, e.g. after a driver interven-
tion prompt.
x Be prepared to control the speed your-
self at all times. Special driving situations
Please refer to at the start of the chap-
ter on page 151.
Predictiv
e cruise control system
If the vehicle is equipped with the Dynamic
Road Sign Display function and an Infotain-
ment system with navigation, ACC can pre-
dictively adapt the vehicle speed to detected
speed limits and the course of the road ahead
Adaptive Cruise Control 151
11A012720AB
If you adjust the announced speed excessive-
ly, predictiv
e cruise control will be termina-
ted.
If a speed limit is detected, the predic-
tive cruise control function will adjust
the stored speed even if ACC is deactivated.
However, speed regulation will not take
place.
If the current speed significantly ex-
ceeds a speed limit detected by the
Dynamic Road Sign Display function, a warn-
ing will appear on the instrument cluster dis-
play.
When you join a motorway without
a speed limit, the recommended speed
will automatically be stored as the desired
speed. If a higher speed has previously been
stored on a motorway without a speed limit,
this will be adopted instead of the recom-
mended speed. Troubleshooting
Please refer to at the start of the chap-
ter on page 156.
A message is displayed that predictiv
e cruise
control is currently not available or is not
available in your country.
The yellow indicator lamp flashes if a pos-
sible critical situation is detected when you
indicate in the direction of the detected v
ehi-
cle.
The faster another vehicle approaches, the
earlier there is a corresponding display in the
exterior mirror.
Lane change system “Side Assist Plus”
If the vehicle is equipped with a lane keeping
system (Lane Assist) and the system is
switched on, the driver is warned by a correc-
tive steering intervention when changing
lanes during a possible critical situation (in-
formation level, warning level). The steering
intervention also occurs when the turn signal
is activated for the corresponding direction. If
the steering intervention is overridden by the
driver, the steering wheel vibrates to give an
additional warning. For this, steering wheel
vibration must be activated in the Assist sys-
tems menu in the Infotainment system.
Automatic deactivation
The lane change system will switch off auto-
matically if the radar sensors are permanent-
ly covered. This can be caused by a layer of
ice or snow in front of the radar sensor, for
example.
A text message will be shown on the instru-
ment cluster display.
If you use the factory-fitted trailer towing
coupling and have set up the necessary elec-
trical connection, the lane change system
switches off automatically. After you have
disconnected the electrical connection, the
lane change system is switched back on au-
tomatically.
If the trailer towing coupling is not factory-
fitted, you must manually switch off the lane
change system and then switch it back on
again.
Brightness
The brightness of the visual display will
change automatically depending on the am-
bient light levels. You can adjust the basic brightness of the
display in the Assist systems menu in the In-
f
otainment system. The lane change system
is not active during the setting procedure. Troubleshooting
Please refer to at the start of the chap-
ter on page 172. Lane change system fault.
The indicator lamp lights up yellow. The yel-
low central warning lamp also lights up.
E-mail: [email protected]
We will gladly answer your questions about
digital services.
Europe-wide. 24 hours a day. 7 days a week.
If your telephone pro
vider does not support
the number 00800-43347328, please call
+49 5361 3790510. The costs depend on the
applicable tariff of your provider. Roaming
charges may apply for calls made from out-
side Germany. Privacy settings
Introduction to the topic
The “Priv
acy settings” function enables you
to permit or prevent data transmission be-
tween the vehicle and the Internet.
The required mode can be set in the vehicle
settings in the Infotainment system.
The “Privacy settings” function cannot pre-
vent data transmission from external devices
and their communication with the vehicle.
Legally required services and their data trans-
missions cannot be switched off and cannot
be deactivated, e.g. “eCall Emergency Sys-
tem”.
Please note that every vehicle user can
adjust individual privacy function set-
tings. These settings may be different from
those preferred by the vehicle owner. Privacy settings
In order to permit or pre
vent data transmis-
sion, activate or deactivate offline mode in
the Infotainment system. Offline mode activated
The f
ollowing happens in this mode:
Overview and control elements
Please refer to and on page 218.
Fig. 123
Ov erview: display and operating unit of the 10-inch (10”) and 12-inch\
(12”) versions.1
Time. 2
Privacy status display, signal strength
display of the eSIM and number of noti-
fications. 3
Home button: .
4
Status display for seat heating and seat
v
entilation. 5
Sensor field (Infotainment system on or
off). 6
Touch slider for temperature. 7
Touch slider for volume. 8
Views (current view is highlighted). 9
Temperature display (adjustment via 6
). 10
Scroll bar and marking for additional
window. 11
Control centre. 12
Function buttons for main menus. 13
Screen (touchscreen). Further information and tips for oper-
ating the Inf
otainment system are pro-
vided on
Starting navigation
1. Touch .
2.
Touch the desired contact and address
data.
3. Touch
Start.
OR: touch .
NOTICE
If the address data of a contact is out-of-
date, na
vigation will still be performed to the
stored address. Make sure that the address of
the contact is up-to-date. Adding charging stops automatically
To automatically add charging stops, activ
ate
the automatic planning of necessary charging
stations along the route in the route options .
In the settings you can enter the desired
method of payment at the charging stations.
Depending on the selection and the a
vailable
data, suitable charging stations will be plan-
ned along the route in the map view.
The charging limit for the vehicle can be ad-
justed in the main menu
Vehicle .
Selecting alternativ
e charging stations Instead of the automatically planned charg-
ing stations, you can also select alternativ
e
charging stations for the planned routes.
1. Enter or select the desired destination.
2. Touch
Start.
3. Open the route plan.
4. Touch a planned charging station in the route plan.
Details of the planned charging station
are displayed.
5. Touch
Show more charging stations.
The location of additional nearby charg-
ing stations will be shown on the map.
6. Touch an alternative charging station nearby on the map or in the list.
Details of the alternative charging sta-
tion are displayed. 7. Touch
Charge here.
OR touch:
Add as stopover.
The previously planned charging station will
be replaced by the newly selected charging
station and the route adjusted accordingly.
If you select
Add as stopover, the selected
charging station will be kept if the
route is changed. Traffic information
Please refer to and on page 218 and
at the start of the chapter on page 238.
The Inf
otainment system automatically re-
ceives detailed traffic information when con-
nected to the Internet. This information is in-
dicated by symbols and colouring of the road
network on the map.
Receipt of traffic information depends
on the privacy settings set. No traffic
information is received in offline mode
Replacing the 12-volt vehicle battery
The 12-
volt vehicle battery has been devel-
oped to suit the conditions of its installation
location and has special safety features. If
a 12-volt vehicle battery has to be replaced,
discuss the electromagnetic compatibility,
size and necessary servicing, output and safe-
ty requirements for the new 12-volt vehicle
battery with a Volkswagen dealership before
purchase. The ventilation opening of the 12-
volt vehicle battery must always be on the
negative terminal side: the ventilation open-
ing on the positive terminal side must always
be sealed.
Only maintenance-free 12-volt vehicle bat-
teries compliant with the standards
TL 825 06 and VW 7 50 73 should be used.
These standards must be dated October 2014
or later.
Always have the 12-volt vehicle battery re-
placed by a qualified workshop, as the vehicle
electronics must be adapted as part of the
replacement process. Only qualified work-
shops have the technology required to carry
out this adjustment correctly. Volkswagen
recommends that the 12-volt vehicle battery
is replaced by a Volkswagen dealership.
Disconnecting the 12-volt vehicle battery
Please observe the following if the 12-volt
vehicle battery has to be disconnected from
the electrical system in the vehicle:
Customers in Europe, Asia, Australia, Africa,
Central and South America:
Please contact a V
olkswagen dealership or
qualified workshop or register on the erWin
online portal (electronic repair and workshop
information):
https://erwin.volkswagen.de
Customers in North America and Canada:
To order printed service information please
contact:
Volkswagen Technical Literature Ordering
Center
literature.vw.com
You can also register online in the erWin in-
ternet portal:
https://erwin.vw.com
Vehicles with special auxiliary equipment or
body parts
Auxiliary equipment and second stage manu-
facturers must ensure that the equipment
and bodies (conversions) adhere to the stipu-
lated environmental laws and regulations,
particularly the EU directive 2000/53/EC con-
cerning end-of-life vehicles and EU directive
2003/11/EC concerning the restriction on the
marketing and use of certain dangerous sub-
stances and preparations.
The vehicle owner must keep all assembly
documentation for these conversions and
pass it on to the scrapping company upon ve-
hicle handover if the vehicle is scrapped. This
is intended to facilitate environmentally re-
sponsible disposal for all vehicles, including
refitted vehicles.
Windscreen repairs
To function properly, some items of equip-
ment require an electrical or electronic mod-
ule, which is located on the inside of the
windscreen near the interior mirror. If the
windscreen has been damaged in the viewing
field of the electrical or electronic module,
e.g. by stone impact, the windscreen must be
replaced. Repairing the crack can lead to mal-
function or functional faults in the equip-
ment. After changing the windscreen, the camera
and sensors must be adjusted and calibrated
by a qualified workshop.
Impairment or damage to sensors and cam-
eras
Incorrectly perf
ormed repairs, structural
changes to the vehicle, e.g. lowering the sus-
pension, retrofitted add-on parts or changes
to the trim can lead to sensors and cameras
being displaced or damaged. This can also be
caused by collisions when parking, or also
even by minor damage such as stone impacts
on the windscreen.
The area in front of and around the sensors
and cameras must not be covered by stickers,
additional headlights, trim frames for number
plates or similar. Observe the position of sen-
sors and cameras on the vehicle