Customers in Europe, Asia, Australia, Africa,
Central and South America:
Please contact a V
olkswagen dealership or
qualified workshop or register on the erWin
online portal (electronic repair and workshop
information):
https://erwin.volkswagen.de
Customers in North America and Canada:
To order printed service information please
contact:
Volkswagen Technical Literature Ordering
Center
literature.vw.com
You can also register online in the erWin in-
ternet portal:
https://erwin.vw.com
Vehicles with special auxiliary equipment or
body parts
Auxiliary equipment and second stage manu-
facturers must ensure that the equipment
and bodies (conversions) adhere to the stipu-
lated environmental laws and regulations,
particularly the EU directive 2000/53/EC con-
cerning end-of-life vehicles and EU directive
2003/11/EC concerning the restriction on the
marketing and use of certain dangerous sub-
stances and preparations.
The vehicle owner must keep all assembly
documentation for these conversions and
pass it on to the scrapping company upon ve-
hicle handover if the vehicle is scrapped. This
is intended to facilitate environmentally re-
sponsible disposal for all vehicles, including
refitted vehicles.
Windscreen repairs
To function properly, some items of equip-
ment require an electrical or electronic mod-
ule, which is located on the inside of the
windscreen near the interior mirror. If the
windscreen has been damaged in the viewing
field of the electrical or electronic module,
e.g. by stone impact, the windscreen must be
replaced. Repairing the crack can lead to mal-
function or functional faults in the equip-
ment. After changing the windscreen, the camera
and sensors must be adjusted and calibrated
by a qualified workshop.
Impairment or damage to sensors and cam-
eras
Incorrectly perf
ormed repairs, structural
changes to the vehicle, e.g. lowering the sus-
pension, retrofitted add-on parts or changes
to the trim can lead to sensors and cameras
being displaced or damaged. This can also be
caused by collisions when parking, or also
even by minor damage such as stone impacts
on the windscreen.
The area in front of and around the sensors
and cameras must not be covered by stickers,
additional headlights, trim frames for number
plates or similar. Observe the position of sen-
sors and cameras on the vehicle
Sensor fields
222
Sensors Add-on parts 363
Damage 363
Repairs 363
Service Digital service schedule 353
Inspection 354
Operating conditions 354
Scope of service 354
Service record 353
Service repairs 353
Vehicle data sticker 353
Service fluids 313
Service interval display 29, 30
Service menu 29
Resetting trip 29
Service interval display 29
Service position Windscreen wipers 293
Setting Time and date 29
Setting the time and date 29
Setting views Multifunction steering wheel 19
Settings App-Connect 212
Area View 182
Parking systems 181
Rear view camera system 181
Wi-Fi 210
Setup Head-up display 22
Park Distance Control 181
Side airbags see Airbag system 54
Side Assist see Lane change system (Side As-sist) 172
Side lights 104
Signal strength display 205
Single door unlocking 79
Snow chains 340
Sockets 193
12-volt 194
Trailer 268
Sound settings 226
Sound system 221
Spanner symbol 30
Spare key 73
Spares 362Special features
Infotainment system 371
Speed index 338
Speed limiter 147
Displays 147
Operating 148
Troubleshooting 148
Speed limiter with predictive control 149
Activating 150
Operation 150
System limits 149
Troubleshooting 150
Static cornering light see Cornering light 105
Stationary air conditioning Programming 128
Switching on 127, 128
Steering Counter steering assistance 142
Electromechanical 142
Electronic steering column lock 142
Indicator lamp 143
Power steering 142
Warning lamp 143
Steering wheel 92
Adjusting 92
Heating 125
Steering wheel heating see Air conditioning system 125
Stickers 370
Stowage areas 193
Stowing loads 254
Stowing luggage 254
Sun blind in the glass roof Opening and closing 119
Roll-back function 119
Sun visors 118
Support 203
Swerve support 163
Switch-off for electrical consumers 322
Switching main beam on and off 105
Switching off Mobile device 248
Mobile phone interface 248
Telephone 248
Switching turn signals on and off 102
Symbols Mobile phone interface 246
see Warning and indicator lamps 15
System Traffic hazard alert 199
Index 40911A012720AB
Indicator lamp
82
Indicator lamp in the vehicle key 75
Keyless Access 76, 82, 140
Lane change system 174
Lane keeping system (Lane As- sist) 167
Lights 110
Low charge level 285
Noises of the electronic parking brake 178
One-touch opening and closing 91
Parking system cameras 183
Parking system sensors 183
Parking systems 183
Predictive cruise control 159
Proactive occupant protection sys- tem 47
Rain and light sensor 111, 115
Reduced power 137
Roll-back function 91
Sensors 77
Speed limiter 148
Speed limiter with predictive con- trol 150
Starter button 139, 140
Steering 143
Steering column 143
Towing bracket 273
Trailer turn signals 111
Travel Assist 170
Turn signals 77, 82, 89, 110
Tyre monitoring system 327
Tyre Pressure Loss Indicator 327
Unit of temperature 126
Vehicle battery (12-volt) is not charg- ed 323
Vehicle battery (12-volt) warning lamp 323
Vehicle battery (12-Volt): 12-volt battery diagnosis 324
Vehicle battery (12-Volt): battery diag- nosis 324
Vehicle battery (12-Volt): checking the 12- volt battery 324
Vehicle battery (12-volt): low charge lev- el 324
Vehicle battery (12-Volt): replacing the 12-
volt battery 324
Vehicle battery (12-volt): vehicle will not restart 323
Vehicle key not recognised 140
Vehicle lighting 111Vehicle operation not possible 136
Vision
114
Voice control 230
Washer fluid level 114
Water under the vehicle 127
Window condensation 126
Wipers 114
Type plate 389
Tyre damage 334
Tyre load 338
Tyre Mobility System see Breakdown set 348
Tyre monitoring system 325
Indicator lamp 327
Malfunction 327
Tyre Pressure Loss Indicator 325
Tyre pressure 332
Checking 333
Comfort tyre pressure 333
Tyre Pressure Loss Indicator 325
Replacing tyres 330
Tyre repair set see Breakdown set 348
Tyre wear 334
Tyres see Wheels and tyres 328
Tyres with directional tread pattern 338
U
Unlocking From the inside 79
Updating the software 196
USB port 215
User administration 205
Using the telephone 251
V
V2X communication Traffic hazard alert 199
Vanity mirrors 118
Vehicle Lending or selling 202
Locking and unlocking from the in- side 79
Making safe in the event of break- down 66
Parking on a downhill gradient 176
Parking on an uphill gradient 176
Recycling 373
Returning 373
412 Index
Brake system
191
Electronic parking brake 178
Overview 15
Warning lamps Position selection 142
Seat belts 37
Steering column lock 143
Warning messages when leaving the vehi-
cle 138
Warning signs High-voltage battery 274
Warning triangle 68
Warranty General 366
High-voltage battery 366
Paint and body 366
Washer fluid Checking 314
Refilling 314
Washing the vehicle Sensors 184
We Connect Start 200
Interference 203
Legal requirements 202
We Upgrade 206
Weight 387, 391, 392
What to do after an accident Checklist 67
What to do in the event of a fire Checklist 68
Wheel bolts 343, 344
Caps 342
Tightening torque 345
Wheel change Changing a wheel 347
Wheel lock see Anti-theft wheel bolts 344
Wheel rims 331
Bolted rim rings 331
Bolted trim elements 331
Identification 331
Wheels and tyres 328
All-year tyres 339
Asymmetrical tyres 338
Avoiding damage 329
Changing a wheel 343
Embedded foreign bodies 334
Handling wheels and tyres 329
Identification 336
Low-profile tyres 338
New tyres 330Old tyres
329
Replacing tyres 330
Rotating wheels 329
Running in 330
Snow chains 340
Speed index 338
Storing tyres 330
Technical data 336
Tread depth 334
Tread wear indicators 334
Tyre damage 334
Tyre lettering 336
Tyre load 338
Tyre pressure 332
Tyre type 336
Tyre wear 334
Tyres with directional tread pat- tern 338
Wheel rims 331
Winter tyres 339
Wi-Fi 208
Client 210
Hotspot 208
NFC 209
QR-Code 209
Quick connection 209
Settings 210
Wi-Fi hotspot 207
Windows 89
Buttons 89
Childproof lock 81
Cleaning and care 359
Closing 89
Convenience closing 90
Convenience opening 90
Defrosting (air conditioning sys- tem) 121
Malfunction 89
Opening 89
Roll-back function 91
Windscreen Repairing (note) 363
Repairing stone chips (note) 363
Replacing (note) 363
Windscreen heating 125
Windscreen heating see Air conditioning system 121
Windshield see Windscreen 125, 363
Winter conditions Snow chains 340
414 Index