Keys, doors and windows19Keys, doors and
windowsKeys, locks ................................... 19
Keys .......................................... 19
Car Pass .................................... 20
Radio remote control .................20
Electronic key system ................21
Door locks ................................. 22
Manual door locks .....................23
Central locking system ..............23
Power door locks .......................28
Automatic locking ......................28
Child locks ................................. 29
Doors ........................................... 29
Sliding door ............................... 29
Rear doors ................................. 33
Vehicle security ............................ 34
Anti-theft locking system ...........34
Anti-theft alarm system ..............35
Immobiliser ................................ 37
Exterior mirrors ............................ 38
Convex shape ........................... 38
Manual adjustment ....................38
Electric adjustment ....................38Folding mirrors .......................... 38
Heated mirrors ........................... 39
Interior mirrors ............................. 39
Manual anti-dazzle ....................39
Rear view display ......................40
Windows ...................................... 40
Windscreen ............................... 40
Manual windows ........................41
Power windows ......................... 41
Rear windows ............................ 41
Heated rear window ..................42
Sun visors .................................. 43
Roof ............................................. 43
Glass panel ............................... 43Keys, locks
KeysCaution
Do not attach heavy or bulky itemsto the ignition key.
Replacement keys
The key number is specified in the
Car Pass or on a detachable tag.
The key number must be quoted
when ordering replacement keys as it
is a component of the immobiliser
system.
If the electronic key needs to be
replaced, the vehicle must be taken to a workshop.
Locks 3 307.
Radio remote control 3 20.
Electronic key system 3 21.
Central locking system 3 23.
Starting the engine 3 226.
20Keys, doors and windowsLock cylinders
Designed to free-wheel if they are
forcefully rotated without the correct
key or if the correct key is not fully
inserted. To reset, turn cylinder with
the correct key until its slot is vertical, remove key and then re-insert it. If the
cylinder still free-wheels, turn the key through 180° and repeat operation.
Car Pass The Car Pass contains security
related vehicle data and should
therefore be kept in a safe place.
When the vehicle is taken to a
workshop, this vehicle data is needed
in order to perform certain operations.Radio remote control
Used to operate:
● central locking system
● anti-theft locking system
● anti-theft alarm system
Depending on model, the vehicle may use a 2-button or 3-button remote
control.
The remote control has a range of
approx. 5 m. It can be affected by
external influences. The hazard
warning flashers confirm operation.
Handle with care, protect it from
moisture and high temperatures and
avoid unnecessary operation.
Fault
If the central locking system cannot
be operated with the remote control,
it may be due to the following:
● The range is exceeded.
● The battery voltage is too low.
● Frequent, repeated operation of the remote control while not in
range, which will require
reprogramming by a workshop.
● Overload of the central locking system by operating at frequent
intervals; the power supply is
interrupted for a short time.
● Interference from higher-power radio waves from other sources.
Unlocking 3 23.
Remote control battery
replacement
Replace the battery as soon as the
range reduces.
22Keys, doors and windowsElectronic key battery
replacement
Replace the battery as soon as the
system no longer operates properly
or the range is reduced.
Batteries do not belong in household
waste. They must be disposed of at
an appropriate recycling collection
point.
Open battery compartment by
inserting a coin into the slot and
twisting.
Replace the battery (battery type CR2016), paying attention to the
installation position.
Notice
Do not touch the electronic circuit in
the cover when replacing the
battery.
Reattach both halves of cover
ensuring it engages correctly.
Fault
If the central locking system cannot
be operated or the engine cannot be started, the cause may be one of the
following:
● fault in electronic key
● electronic key out of reception range
● battery voltage too low● overload of the central locking system by operating at frequent
intervals, the power supply is
interrupted for a short time
● interference from higher-power radio waves from other sources
Door locks
Anti-theft security lock
To prevent the front doors from being opened from the outside, open the
door and engage the anti-theft
security lock.
28Keys, doors and windowsPower door locks
Combi, Bus For safety, it is possible for the driver
to operate the passenger door locks
remotely.
All doors must be fully closed and
automatic locking deactivated 3 28.
To lock, turn the switch to b. The
warning light alongside the switch will
flash once and an audible warning will
sound.
Warning lights in the appropriate
doors extinguish.
To unlock, turn the switch to a.
Warning lights in the appropriate
doors illuminate continuously.
Fault
In the event of a fault in the system,
the warning light alongside the switch illuminates continuously and an
audible warning will sound.
Unlock manually the sliding door and
the rear doors with interior lock
switches.
If necessary, have the cause of the
fault remedied by a workshop.
Automatic locking
Automatic locking after driving off Depending on version, this security
feature can be configured to
automatically lock all doors and the
load compartment as soon as the
vehicle is driven.
Activation
With the ignition switched on, press
and hold the central locking switch e
for approx. 5 seconds. An audible
signal confirms activation.
LED in switch illuminates when the
vehicle is locked.
Keys, doors and windows29Deactivation
With the ignition switched on, press
and hold e for approx. 5 seconds. An
audible signal confirms deactivation.
Child locks9 Warning
Use the child locks whenever
children are occupying the rear
seats.
Press down the child lock, door
cannot be opened from the inside.
Raise to deactivate.
Doors
Sliding door
Unlock the sliding side door with the remote control or key (if equipped).
Open the door by pulling the handle
and sliding the door towards the rear.
Open and close the sliding side door
only when the vehicle is at a standstill with the parking brake applied (on
certain models, a warning chime will
sound when the sliding side door is
open and the parking brake is
released).The sliding side door can be locked
from inside the vehicle with the
interior lock switch.
Ensure the side door is fully closed
and secure before driving the vehicle.9 Warning
Take care when operating the
sliding side door. Risk of injury.
Ensure that nothing becomes
trapped during operation and no-
one is standing within the moving
area.
If the vehicle is parked on a slope,
open sliding doors may move
accidentally on account of their
weight.
Close the sliding doors before
driving off.
9 Danger
Do not drive with the sliding side
door open or ajar, e.g. when
transporting bulky objects, since
toxic exhaust gases, which cannot
34Keys, doors and windowsWhen opening the doors to 270º, the
doors are retained in the fully open
position by magnets on the body side.9 Warning
Ensure extended opening doors
are secured when fully opened.
Opened doors may slam due to
the force of the wind!
When closing the doors, secure each
locking stay to the catch on the door
frame.
The rear doors can be locked from
inside the vehicle with the interior lock
switch on the inside of the right-hand door.
Always close the left-hand door
before the right-hand door.
Combi, Bus In left-hand drive vehicles, the rear
doors are opened from inside the
vehicle by pulling the interior handle.
In right-hand drive vehicles, from
inside the vehicle pull the interior
handle on the right-hand door and
open, then release the left-hand door by lowering the lever and open.
Always close the left-hand door
before the right-hand door.9 Danger
Do not drive with the rear doors
open or ajar, e.g. when
transporting bulky objects, since
toxic exhaust gases, which cannot
be seen or smelled, could enter
the vehicle. This can cause
unconsciousness and even death.
Vehicle security
Anti-theft locking system9 Warning
Do not use the system if there are
people in the vehicle! The doorscannot be unlocked from the
inside.
The system deadlocks the doors. All
doors must be closed or the system
cannot be activated.
Notice
The anti-theft locking system cannot be activated when the hazard
warning lights or sidelights are
switched on.
Activation and deactivation are not
possible with the central locking
switch.
Seats, restraints45Depending on version, head
restraints can also be tilted forwards
or backwards. Push or pull the lower
part of the head restraint to adjust.
Notice
Approved accessories may only be
attached to the front passenger seat
head restraint if the seat is not in use.
Removal
E.g. when using a child restraint
system 3 64.
First tilt the backrest forwards, then
pull up head restraint to uppermost
position. Press both release buttons
and pull the head restraint upwards to remove.
Stow head restraints securely in load
compartment.
Do not drive with head restraints
removed if the seat is occupied.
Installation First tilt the backrest forwards, then
insert the rods of the head restraint into their holes.
Lower head restraint as far as
possible, then raise head restraint (press both release buttons first, if
necessary) until it engages securely
in desired position.Front seats
Seat position9 Warning
Only drive with the seat correctly
adjusted.
9 Danger
Do not sit closer than 25 cm to the
steering wheel, to permit safe
airbag deployment.
9 Warning
Never adjust seats while driving as
they could move uncontrollably.
9 Warning
Never store any loose objects
under the seats.
Underseat storage, storage box 3 74.
52Seats, restraints9Warning
Ensure that the backrest returns to
its correct position and the seat
belt buckles are fastened
securely.
Fastening and unfastening seat belt 3 55.
Sliding door 3 29.
Removable rear seats
9 Warning
When rear seats are being
removed, keep hands and feet
away from the moving area.
Never remove seats while driving
as they could move uncontrollably.
Ensure that the rear seats and
backrests are fully engaged before occupying the rear seats.
Removal
On some variants, the load
compartment area can be increased by removing the rear seats.
9 Warning
Removable rear seats are heavy!
Do not attempt to remove without assistance.
● Pull up lever 1
on both sides of
the seat. The pins 2 visibly
protrude to indicate that the seat is unlocked.
● Move the seat towards the rear to
release from the floor anchor
points.
● Lift seat to remove.
Installation
When re-installing seats, always
ensure that the row with the folding
access seat B is positioned correctly
in front of the fixed seat row A.
Caution
The 2nd and 3rd row seats are not
interchangeable and must be fitted back into their original position.