2020 VAUXHALL CROSSLAND X infotainment

232Customer informationOperation
frequency (MHz)Maximum output
(dBm)880 -915331710 - 1785241850 -1910241920 - 1980242500 - 257023
Antenna module
Laird
Daimlerring 31, 31135 Hildesheim, Germany
Operation frequency: N/A
Maximum output: N/A
Radio remote control transmitter
Hülsbeck & Fürst GmbH & Co. KG
Steeger Str. 17, 42551 Velbert,
Germany
Operation frequency: 433.92 MHz
Maximum output: 10 dBm
Radio remote control receiver
Delphi European, Middle Eastern &
African Regional Offices Customer
Technology
Center Avenue de Luxembourg,
L-4940 Bascharage, G.D. of
Luxembourg
Operation frequency:
119.0 - 128.6 kHz
Maximum output: 16dBµA/m @ 10m
Electronic key transmitter
Valeo
43 Rue Bayen, 75017 Paris, France
Operation frequency: 433.92 MHz
Maximum output: 10 dBm
Immobiliser
KOSTAL of America, Inc.
350 Stephenson Hwy, Troy MI 48083,
USA
Operation frequency: 125 kHz
Maximum output: 5 dBμA/m at 10mICASA type approval numbers
List of all Independent
Communications Authority of South
Africa (ICASA) type approval
numbers:
TA-2016/121, TA-2016/3261,
TA-2017/2387, TA-2017/2745,
TA-2013/430, TA-2017/1106,
TA-2016/929, TA-2017/3180
REACH Registration, Evaluation,
Authorisation and Restriction of
Chemicals (REACH) is a European
Union regulation adopted to improve
the protection of human health and
the environment from the risks that
can be posed by chemicals. Visit
www.opel.com/reach for further
information and for access to the
Article 33 communication.
Software update The Infotainment system can
download and install selected
software updates over a wireless
connection.

Customer information233Notice
The availability of these over-the-air
vehicle software updates varies by
vehicle and country. Find more
information on our home page.
Internet connection
Downloading over-the-air vehicle
software updates requires internet
connectivity, which can be accessed
through a password-protected Wi-Fi
hotspot, e.g. provided by a mobile
phone.
To connect the Infotainment system
to a hotspot, refer to the Infotainment
Manual.
Updates
The system will prompt for certain
updates to be downloaded and
installed. There is also an option to
check for updates manually.
To manually check for updates, select Settings on the home screen,
Software Information and then
System Update . Follow the on-screen
prompts.Notice
Steps for downloading and installing updates may vary by vehicle.
Notice
During the installation process, the
vehicle may not be operational.
Registered trademarksApple Inc.
Apple CarPlay™ is a trademark of Apple Inc.
App Store ®
and iTunes Store ®
are
registered trademarks of Apple Inc.
iPhone ®
, iPod ®
, iPod touch ®
, iPod
nano ®
, iPad ®
and Siri ®
are registered
trademarks of Apple Inc.Bluetooth SIG, Inc.
Bluetooth ®
is a registered trademark
of Bluetooth SIG, Inc.DivX, LLC
DivX ®
and DivX Certified ®
are
registered trademarks of DivX, LLC.EnGIS Technologies, Inc.
BringGo ®
is a registered trademark of
EnGIS Technologies, Inc.Google Inc.
Android™ and Google Play™ Store
are trademarks of Google Inc.Stitcher Inc.
Stitcher™ is a trademark of Stitcher,
Inc.Velcro Companies
Velcro ®
is a registered trademark of
Velcro Companies.Verband der Automobilindustrie e.V.
AdBlue ®
is a registered trademark of
the VDA.

234Customer informationVehicle data recording
and privacy
Event data recorders
Electronic control units are installed in
your vehicle. Control units process
data which is received e.g. by vehicle sensors, or which they generate
themselves or exchange amongst
themselves. Some control units are
necessary for the safe functioning of
your vehicle, others assist you while
you drive (driver assistance systems),
while others provide comfort or
infotainment functions.
The following contains general
information about data processing in
the vehicle. You will find additional
information as to which specific data
is uploaded, stored and passed on to third parties and for what purpose in
your vehicle under the key word Data Protection closely linked to the
references for the affected functional
characteristics in the relevant
Owner's Manual or in the general
terms of sale. These are also
available online.Operating data in the vehicle
Control units process data for
operation of the vehicle.
This data may include: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate,
"seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient and is
not stored for longer than an
operational cycle, and only processed
on board the vehicle itself. Often
control units include data storage
(including the vehicle key). This is
used to allow information to be
documented temporarily or
permanently on vehicle condition,
component stress, maintenance
requirements and technical events
and errors.Depending on technical equipment
levels, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used where necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.

Customer information235breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The
operating data read documents the
technical condition of the vehicle or
individual components and assists
with fault diagnosis, compliance with
warranty obligations and quality
improvement. This data, in particular
information on component stress,
technical events, operator errors and
other faults, is transmitted to the
manufacturer where appropriate,
together with the vehicle identification
number. The manufacturer is also
subject to product liability. The
manufacturer potentially also uses operating data from vehicles for
product recalls. This data can also be
used to check customer warranty and
guarantee claims.
Fault memories in the vehicle can be reset by a service company when
carrying out servicing or repairs or at
your request.Comfort and infotainment
functions
Comfort settings and custom settings can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or an integrated navigation system● input destinations
● data on the use of online services
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on a
device that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device
to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,

236Customer informationthis includes data such as position
data, day / night mode and other
general vehicle information. For more
information, please see the operating
instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as navigation or music playback. No
further integration is possible
between smartphone and vehicle, in
particular active access to vehicle
data. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.Online services
If your vehicle has a radio network
connection, this allows data to be exchanged between your vehicle and other systems. The radio network
connection is made possible by
means of a transmitter device in your
vehicle or a mobile device provided
by you (e.g. a smartphone). Online
functions can be used via this radio
network connection. These include
online services and applications / apps provided to you by the
manufacturer or other providers.
Proprietary services In the case of the manufacturer's
online services, the relevant functions are described by the manufacturer in
an appropriate location (e.g. Owner's
Manual, the manufacturer's website) and the associated data protection
information is provided. Personal
data may be used to provide online
services. Data exchange for this
purpose takes place via a protected
connection, e.g. using the
manufacturer's IT systems provided
for the purpose. Collection,processing and use of personal data
for the purposes of preparation of
services take place solely on the
basis of legal permission, e.g. in the
case of a legally prescribed
emergency communication system or
a contractual agreement, or by virtue
of consent.
You can activate or deactivate the
services and functions (which are
subject to charges to some extent)
and, in some cases, the vehicle's
entire radio network connection. This
does not include statutory functions
and services such as an emergency
communication system.
Third party servicesIf you make use of online services
from other providers (third parties),
these services are subject to the
liability and data protection and usage
conditions of the provider in question.
The manufacturer frequently has no
influence over the content exchanged
in this regard.