5
1
8 7 5 4
3
2
9
6
6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 396
Cleaning and protecting the vehicle interior ........... 400
6-2. Maintenance Maintenance requirements ................... 403
General maintenance ........ 405
Emission inspection and maintenance (I/M)
programs ......................... 408
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ..................... 409
Hood.................................. 411
Engine compartment ......... 413
Tires .................................. 425
Tire inflation pressure........ 434
Wheels .............................. 437
Air conditioning filter .......... 440
Wireless remote control/ electronic key battery ...... 443
Checking and replacing fuses ............................... 446
Light bulbs ......................... 449 7-1. Essential information
Emergency flashers ........... 464
If your vehicle has to be stopped in
an emergency.................. 465
If the vehicle is trapped in rising water .................. 467
7-2. Steps to take in an emergency
If your vehicle needs to be towed .......................... 468
If you think something is wrong............................... 473
Fuel pump shut off system ............................. 474
If a warning light turns on or a warning buzzer
sounds ............................. 475
If a warning message is displayed ......................... 482
If you have a flat tire .......... 504
If the engine will not start ................................. 519
If the electronic key does not operate properly
(vehicles with a smart
key system) .................... 521
If the vehicle battery is discharged ....................... 523
If your vehicle overheats.... 527
If the vehicle becomes stuck ................................ 529
6Maintenance and care7When trouble arises
10
●Data usage
Toyota may use the data recorded in these computer to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit.
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Recorded image information can be erased by your Toyota dealer.
The image recording function can be disabled. However, if the f unction is
disabled, data from when the pre-collision system operates will not be avail-
able.
●To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/
.
If your Toyota has Safety connect and if you have subscribed to those ser-
vices, please refer to the Safety connect Telematics Subscription Service
Agreement for information on data collected and its usage.
To learn more about the vehicle data collected, used and shared by Toyota,
please visit www.toyota.com/privacyvts/
Usage of data collected through Safety connect (U.S.mainland
only)
12
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a lea sed vehi-
cle) is obtained
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes witho ut disclosing
information about the specific vehicle or vehicle owner
The SRS airbag and seat belt pretensioner devices in your Toyot a contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
431-1. For safe use
1
For safety and security
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising, etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot g ases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover an d inflator) as
well as the front seats, parts of the front and rear pillars, and roof side rails,
may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● For Safety Connect subscribers, if the SRS airbags deploy or in the event of
a severe rear-end collision, the system is designed to send an emergency
call to the response center, notifying them of the vehicle’s location (without
needing to push the “SOS” button) and an agent will attempt to speak with
the occupants to ascertain the level of emergency and assistanc e required.
If the occupants are unable to communicate, the agent automatic ally treats
the call as an emergency and helps to dispatch the necessary em ergency
services. (→P. 72)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
■ SRS airbag deployment condi tions (SRS front airbags)
● The SRS front airbags will deploy in the event of an impact tha t exceeds the
set threshold level (the level of force corresponding to an app roximately
12 - 18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not
move or deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole, which
can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, the bed of a truck
● Depending on the type of collision, it is possible that only th e seat belt pre-
tensioners will activate.
● The SRS front airbags for the front passenger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied. ( P. 48)
721-2. Emergency assistance
Safety Connect
■System componentsMicrophone
LED light indicators
“SOS” button
Safety Connect is a subscription-based telematics service that
uses Global Positioning System ( GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at Toyota.com in the
United States, Toyotapr.com in Puerto Rico and Toyota.ca in
Canada. All use of the Safety Connect service is subject to suc h
then-applicable Terms and Conditions.
: If equipped
1
2
3
731-2. Emergency assistance
1
For safety and security
■Services
Subscribers have the following Safety Connect services available:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. (
P. 75)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the eve nt of vehicle theft. (
P. 7 5 )
● Emergency Assistanc e Button (“SOS”)
Connects drivers to response-center support. (
P. 75)
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. (
P. 76)
■Subscription
After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you can begin receiving services.
A variety of subscription terms are available for purchase. Con tact
your Toyota dealer, call the following appropriate Safety Conne ct
response center or push the “SOS ” button in your vehicle for further
subscription details. • The United States
1-800-331-4331
• Canada
1-888-869-6828
• Puerto Rico
1-877-855-8377
741-2. Emergency assistance
■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
when Safety Connect system is active and in use.
● Safety Connect is available on select Toyota models (in the con tiguous
United States only). Contact with the Safety Connect response center is
dependent upon the telematics device being in operative conditi on, cellular
connection availability, and GPS satellite signal reception, which can limit
the ability to reach the response center or receive emergency s ervice sup-
port. Enrollment and Telematics Subscription Service Agreement are
required. A variety of subscription terms are available; charge s vary by sub-
scription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin Islands. For
vehicles first sold in the U.S. Virgin Islands, no Safety Conne ct services will
function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.
When the engine switch is turned to IGNITION ON mode, the red i ndi-
cator light comes on for 2 seconds then turns off. Afterward, t he green
indicator light comes on, indicat ing that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
Safety Connect LED light Indicators
751-2. Emergency assistance
1
For safety and security
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Customer Experience Center at 1-800-3 31-
4331 in the United States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
Safety Connect services