2020 TOYOTA SUPRA Warranties & Maintenance Guides (in English)

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THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped
with an electronic “immobilizer” anti-theft
system. When the key is present inside the
vehicle, it transmits an electronic code to
an immobilizer computer. The engine will
only start if the code in the key matches
the code in the immobilizer. If the code
does not match, the immobilizer disables
the ignition and fuel systems. While an exact
physical copy of the key will open the door
and allow retrieval of items locked in the
vehicle, it won’t start the vehicle unless the
key has the same code as the immobilizer.


SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement
keys is restricted. Only a Toyota dealer
or certain bonded/registered independent
locksmiths can generate replacement keys.
THE IMMOBILIZER KEY
Introduction
INTRODUCTION

8


REPLACING THE KEY
Upon purchase, each vehicle should have
two master keys.
To generate a fully functional replacement
key (one that will both open the doors and
start the engine), one of the master keys
is required. To make a key that will open
the door for retrieval of items locked
inside the vehicle, the aluminum key-code
tag can be used. If a master key or the
aluminum key-code tag is not available,
a Toyota dealer or certain registered
locksmiths can order a key from a
restricted-access system. Their
businesses can also disable master
keys that have been lost. If a Toyota
dealer is not available, please refer to
www.aloa.org to find a bonded/
registered locksmith who performs
high-security key service.


KEEPING THE KEY SAFE
Replacing lost keys may be costly. It is
advisable to keep a spare master key in a
safe place.
If the vehicle was delivered with less than
two keys, consider having a Toyota dealer
or a qualified independent automotive
locksmith make a duplicate key before
you need it.
THE IMMOBILIZER KEY
Introduction
INTRODUCTION

9
W
e realize that your confidence
in the quality and reliability
of our products was a key
factor in your decision to buy a Toyota.
We also know how disruptive the loss
of transportation can be to your daily
routine. That’s why we’re pleased
to offer you the benefits of our
Transportation Assistance Policy.
Under this policy, you are eligible
for transportation assistance if your
Toyota must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
•
The warranty repairs will take longer
than one day to complete.
•
The warrantable condition requires
extensive diagnosis.
•
The parts needed for the warranty

repairs are not readily available and
your vehicle is inoperative or unsafe
to drive.
The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2020 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
TRANSPORTATION ASSISTANCE
Introduction
INTRODUCTION

10
Important: You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not created
by the Act, you are not required to use
the Dispute Settlement Program
(CDSP). You may also be required to
use the Dispute Settlement Program or
CDSP before seeking remedies under
the “Lemon Laws” of your state. Please
check this booklet and the appropriate
page of the
Owner’s Warranty Rights
Notification
booklet for additional
information and the requirements
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(“Toyota”), a California corporation, P.O.
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered
These warranties apply to all 2020 model-
year Supra vehicles distributed by Toyota
that are originally sold by an authorized
dealer in the United States and normally
operated or touring in the United States,
U.S. territories or Canada. Warranty
coverage is automatically transferred at
no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for specific
parts or systems, such as the Powertrain
Warranty or Emission Performance Warranty,
is governed by the coverage set forth in
that warranty as well as the General
Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s
in-service date, which is the first date the
vehicle is either delivered to an ultimate
purchaser, leased, or used as a company
car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.
Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY

11


Informal Dispute
Settlement Program
Toyota offers assistance through an
informal dispute settlement program
called the Dispute Settlement Program .
This program is administered by an
independent third party:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
Further information about this program
can be found in this booklet and the
Owner’s Warranty Rights Notification booklet.
California residents: Toyota offers you
assistance through an informal dispute
settlement program called the California
Dispute Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional information,
call the Toyota Customer Experience Center
at (800) 331-4331. You may also contact
the CDSP directly at (888) 300-6237. Failure
to use the CDSP may affect your rights and
remedies under California’s “Lemon Laws.”


Limitations
The performance of necessary repairs and
adjustments is the exclusive remedy under
these warranties or any implied warranties.
Toyota does not authorize any person to
create for it any other obligation or liability
in connection with this vehicle.
Any implied warranty of merchantability
or fitness for a particular purpose is
limited to the duration of these written
warranties. Some states do not allow
restrictions on how long an implied
warranty lasts, so this limitation may not
apply to you.
Your Rights Under State Law
These warranties give you specific legal
rights. You may also have other rights that
vary from state to state.
Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY

WARRANTY COVERAGE AT A GLANCE
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1 Specic components may have longer coverage under terms of the Powertr\
ain Warranty. 2 Also applies to Connecticut, Delaware, Maine, Maryland, Massachusetts, N\
ew Jersey, New York, Oregon,
Pennsylvania, Rhode Island, Vermont and Washington vehicles equipped w\
ith a California Certied
Emission Control System. Vehicles covered by this warranty are also co\
vered by the Federal Emission Control Warranty.
Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY

13

WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 14–15.
Coverage is for 36 months or 36,000 miles,
whichever occurs first, with the exception of
wheel alignment and wheel balancing, which
are covered for 12 months or 12,000 miles,
whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and in the
next column and supplied by Toyota, subject
to the exceptions indicated under “What Is
Not Covered” on pages 14 –15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
Engine
Turbocharger, cylinder block and head and
all internal parts, timing gears and gaskets,
timing chain/belt and cover, flywheel, valve
covers, oil pan, oil pump, engine mounts,
turbocharger housing and all internal parts,
supercharger housing and all internal
parts, engine control computer, water
pump, fuel pump, seals and gaskets.


Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, transmission
mounts, transfer case and all internal
parts, engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals
and gaskets.
Rear-Wheel-Drive System
A xle housing and all internal parts,
propeller shafts, U-joints, axle shafts,
drive shafts, bearings, supports, seals
and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any seatbelt or air bag system supplied by
Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY

14


Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14 –15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner ’s Manual.
To w i n g
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.


WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
•
Misuse — for example, racing

or overloading
• Improper repairs
•
Alteration or tampering, including
installation of non-Genuine

Toyota Accessories
•
Lack of or improper maintenance,

including use of fluids and fuel
other than those specified in the
Owner’s Manual
• Installation of non-Genuine Toyota Parts
•
Airborne chemicals, tree sap, road

debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY