2020 TOYOTA RAV4 steering

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
3-5. Tips for operating the navi-gation system
GPS (Global Positioning Sys-tem) ............................. 115
Map database version and covered area ............... 117
4-1. Basic operation Quick reference............. 120
Some basics ................. 121
4-2. Radio operation AM/FM/SiriusXM (SXM) radio.................................... 125
4-3. Media operation USB memory................. 134
iPod/iPhone (Apple CarPlay) ........... 136
Android Auto ................. 139
Bluetooth
® audio ........... 140
4-4. Audio/visual remote con- trols
Steering switches .......... 144
4-5. Setup Audio settings ............... 146
4-6. Tips for operating the audio/visual system
Operating information ... 148
5-1. Voice command system operation
Voice command system 158
Natural language under- standing....................... 161Command list ................
162
6-1. Information display Receiving weather informa-tion............................... 168
Data services settings ... 170
7-1. Phone operation (Hands- free system for cellular
phones)
Quick reference ............. 172
Some basics .................. 173
Placing a call using the Blue- tooth
® hands-free system
.................................... 177
Receiving a call using the Bluetooth
® hands-free sys-
tem .............................. 180
Talking on the Bluetooth
®
hands-free system ....... 181
Bluetooth
® phone message
function ........................ 184
7-2. Setup Phone settings............... 188
7-3. What to do if... Troubleshooting............. 198
8-1. Connected Services over- view
Connected Services ...... 204
4Audio/visual system
5Voice command system
6Information
7Phone
8Connected Services

352-1. Basic information before operation
2
Basic function
Linking multi-infor ma-
tion display and the
system
The following functions of
the system are linked with
the multi-information dis-
play in the instrument clus-
ter:
Audio
 Phone
*
etc.
These functions can be
operated using multi-infor-
mation display control
switches on the steering
wheel. For details, refer to
“OWNER’S MANUAL”.
*: When an Apple CarPlay con-
nection is established, this
function will be unavailable.

119
4
4
Audio/visual system
Audio/visual system
4-1. Basic operationQuick reference........... 120
Some basics ............... 121
4-2. Radio operation AM/FM/SiriusXM (SXM) radio .......................... 125
4-3. Media operation USB memory............... 134
iPod/iPhone (Apple Car- Play) .......................... 136
Android Auto ............... 139
Bluetooth
® audio ......... 140
4-4. Audio/visual remote con- trols
Steering switches ........ 144
4-5. Setup Audio settings ............. 146
4-6. Tips for operating the audio/visual system
Operating information . 148

1204-1. Basic operation
4-1.Basic operation
The audio control screen can be reached by the following methods:
From the “AUDIO” button
1 Press the “AUDIO” button.
From the “MENU” button
1 Press the “MENU” button, then select “Audio”.
 Using the radio ( P.125)
 Playing a USB memory ( P.134)
 Playing an iPod/iPhone (Apple CarPlay
*) ( P.136)
 Using the Android Auto
* ( P.139)
 Playing a Bluetooth
® device ( P.140)
 Using the steering wheel audio switches ( P.144)
 Audio system settings ( P.146)
*: This function is not made availa ble in some countries or areas.
Quick reference
Functional overview

1444-4. Audio/visual remote controls
4-4.Audio/visual remote controls
Some parts of the audio/visual
system can be adjusted using
the switches on the steering
wheel.Volume control switch
“MODE” switch switch
■Volume control switch
• Press: Volume up/down
• Press and hold (0.8 sec. or more): Volume up/down con-
tinuously
■“MODE” switch
AM/FM/SXM
• Press: Change audio modes
• Press and hold (0.8 sec. or
more): Mute/pause
*1 (Press
and hold again to resume.)
USB*2, 3, iPod/iPhone*3, Blue-
tooth
® audio*2, 3, Android
Auto
*2, Toyota Apps*2, 3
• Press: Change audio modes
• Press and hold (0.8 sec. or more): Pause (Press and hold again to resume the play
mode.)
*1: If cached radio is enabled, press-
ing and holding the “MODE”
switch pauses the broadcast.
(Press and hold again to play
back the cached radio program.)
*2: When an Apple CarPlay connec-tion is establishe d, this function
will be unavailable.
*3: When an Android Auto connec- tion is establishe d, this function
will be unavailable.
■ switch
AM/FM
• Press: Preset channel up/down
• Press and hold (0.8 sec. or more): Seek up/down
• Press and hold (1.5 sec. or more): Seek up/down continu-
ously while the switch is being
pressed
SXM
• Press: Preset channel up/down
• Press and hold (0.8 sec. or more): Seek for stations in the
relevant program type/chan-
nel category
• Press and hold (1.5 sec. or more): Fast channel up/down
USB*1, 2, iPod/iPhone*2, Blue-
tooth
® audio*1, 2
• Press: Track/file up/down
• Press and hold (0.8 sec. or more): Fast forward/rewind
Steering switches
Steering switch operation
A
B
C

1585-1. Voice command system operation
5-1.Voice command system operation
■Steering switchTa l k s w i t c h
Voice command system:
• Press the talk switch to start the voice command system. To can-
cel voice command, press and
hold the talk switch.
When an Apple CarPlay/Android
Auto connection is established:
• Press and hold the talk switch to start Siri/Google Assistant. To
cancel Siri/Google Assistant,
press the talk switch.
• Press the talk switch to start the voice command system.
■Microphone
 It is unnecessary to speak
directly into the microphone
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while voice commands are spoken.
• The fan speed of the air condition-
ing system is set at high.
• The air conditioning vents are turned towards the microphone.
●In the following c onditions, the
system may not recognize the
command properly and using
voice commands may not be pos-
sible:
• The command is incorrect or unclear. Note that certain words,
accents or speech patterns may
be difficult for the system to recog-
nize.
• There is excessive background
noise, such as wind noise.
●Normally, it is necessary to wait
for a beep before saying a com-
mand. To enable th e ability to talk
over prompts and say commands
before the beep, enable the voice
prompt interrupt function. ( P. 6 4 )
●This system may not operate
immediately after the engine
switch is in ACC
or ON.
Voice command sys-
tem
The voice command sys-
tem enables the radio,
phone dialing, etc. to be
operated using voice com-
mands. Refer to the com-
mand list for samples of
voice commands. ( P.162)
Using the voice command
system
A

1737-1. Phone operation (Hands-free system for cellular phones)
7
Phone
●This system is not guaranteed to
operate with all Bluetooth®
devices.
●If your cellular phone does not
support Bluetooth®, this system
cannot function.
●In the following conditions, the
system may not function:
• The cellular phone is turned off.
• The current position is outside the communication area.
• The cellular phone is not con- nected.
• The cellular phone has a low bat-
tery.
●Depending on the type of Blue-
tooth® phone, some function is
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and
W-Fi® Hotspot functions at the
same time, the following problems
may occur:
• The Bluetooth
® connection may
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during
phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth®
connection are being used simul-
taneously, each connection may
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while
another device is connected as a
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® Hotspot function,
the communication speed may
decrease or malfunctions may
occur, such as image distortion or
audio skipping. If a Bluetooth
®
device is connected to the system,
the interference it may cause will
be reduced. When carrying a
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it
or disable its Bluetooth
® function.
●When a device is connected via
Bluetooth®, the Bluetooth® icon
on the status bar will be displayed
in blue. ( P. 1 6 )
Some basics
The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.
The operating procedure of
the phone is explained here.
When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.
WA R N I N G
●While driving, do not operate a
cellular phone.

1757-1. Phone operation (Hands-free system for cellular phones)
7
Phone
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Phone switch
• If the switch is pressed during a call, the call will end.
• If the switch is pressed when an incoming call is r eceived, the call
will be answered.
• If the switch is pressed during a call when a separate incoming
call is waiting, the waiting call will
be answered.
• If the switch is pressed when an Apple CarPlay/Android Auto con-
nection is established, the Apple
CarPlay/Android Auto phone
application will be displayed on
the system screen.
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/vis ual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is not a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
be audible outside the vehicle and
voice echo may increase. When
talking on the phone, speak
clearly towards the microphone.
●The other party may not hear you
clearly when:
• Driving on an unpaved road.
(Making excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning fan is loud.
• There is a negative effect on
sound quality due to the phone
and/or network being used.
Using the phone
switch/microphone
A
B
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.