2020 TOYOTA RAV4 steering

1797-1. Phone operation (Hands-free system for cellular phones)
7
Phone
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to off
( P.190)
1 Select the desired item.
Select to always transfer all
the contacts from a con-
nected cellular phone auto-
matically.
Select to transfer all the con-
tacts from a connected cellu-
lar phone only once.
Select to cancel transferring.
2 Check that a confirmation
screen is displayed when the
operation is complete.
■For PBAP incompatible but
OPP compatible Blue-
tooth
® phones
1 Select the desired item.
Select to transfer the con- tacts from the connected cel-
lular phone.
Transfer the contact data to
the system using a Blue-
tooth
® phone.
Select to add a new contact
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.193)
Select to cancel transferring.
●If your cellular phone is neither
PBAP nor OPP compatible, the
contacts cannot be transferred
using Bluetooth
®. But the contacts
can be transferred from USB
device. ( P.193)
●Depending on the type of Blue-
tooth® phone:
• It may be necessary to perform additional steps on the phone
when transferring contact data.
• The registered image in the con- tact list may not transfer depend-
ing on the type of Bluetooth
®
phone connected.
1 Display the phone top
screen. ( P.172)
2 Select “Keypad” and enter
the phone number.
3 Select or press the
switch on the steering wheel.
4 Check that the dialing screen
is displayed.
●Depending on the type of Blue-
A
B
C
A
By keypad
B
C

1807-1. Phone operation (Hands-free system for cellular phones)
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
1 Display the home screen.
( P. 2 9 )
2 Select the desired contact.
3 Check that the dialing screen
is displayed.
■Registering a new contact
1 Select and hold the screen
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the contacts cannot be
registered at the home screen.
●The contact cannot be registered
at the home screen while driving.
1Select “Answer” or press the
switch on the steering
wheel to talk on the phone.
“Decline”: Select to refuse to
receive the call.
To adjust the volume of a received
call: Turn the “POWER VOLUME”
knob, or use the volume control
switch on the steering wheel.
●The contact image picture can be
displayed only when the vehicle is
not moving.
●During international phone calls,
the other party’s name or number
may not be displayed correctly
depending on the type of Blue-
tooth
® phone you have.
●The incoming call display mode
can be set. ( P.189)
●The ringtone that has been set in
the sound settings screen can be
heard when there is an incoming
call. Depending on the type of
By home screen
Receiving a call using
the Bluetooth® hands-
free system
When a call is received, the
following screen is dis-
played with a sound.
Incoming calls

1837-1. Phone operation (Hands-free system for cellular phones)
7
Phone
When there are no calls on
hold during a call: “Hold” is
displayed. When selected, the
current call is placed on hold.
 When there is no current call,
but there is a call on hold:
“Activate” is displayed. When
selected, the system switches
to the call that was on hold.
 When there is another call on
hold during a call: “Swap
Calls” is displayed. When
selected, the current call is
placed on hold, and the sys-
tem switches to the call that
was on hold.
●This function may not be available
depending on the type of cellular
phone.
When a call is interrupted by a
third party while talking, the
incoming screen is displayed.
1 Select “Answer” or press the
switch on the steering
wheel to start talking with the
other party.
 To refuse to receive the call:
Select “Decline”.
 Each time “Swap Calls” is
selected, the party who is on
hold will be switched.
●This function may not be available
depending on the type of Blue-
tooth
® phone.
Switching calls while a
call is in progress
Incoming call waiting

1857-1. Phone operation (Hands-free system for cellular phones)
7
Phone
●Depending on the type of Blue-
tooth® phone used for receiving
messages, or its registration sta-
tus with the system, some infor-
mation may not be displayed.
●The pop-up screen is separately
available for incoming e-mail and
SMS/MMS messages under the
following conditions:
E-mail:
• “Incoming E-mail Display” is set to “Full Screen”. ( P.189)
• “E-mail Notification Pop-up” is set
to on. ( P.189)
SMS/MMS:
• “Incoming SMS/MMS Display” is set to “Full Screen”. ( P.189)
• “SMS/MMS Notification Pop-up” is set to on. ( P.189)
●Depending on the type of Blue-
tooth® phone being connected, E-
Mail function cannot be used via
Bluetooth
®.
1 Display the message screen.
( P.184)
2 Select a desired account
name.
3 Select the desired message
from the list.
4 Check that the message is
displayed. Select to call the message
sender.
Select to have messages
read out.
To cancel this function, select
“Stop”.
When “Automatic Message
Readout” is set to on, mes-
sages will be automatically
read out. (
P.196)
Select to display the previous
or next message.
This function can be chosen
the method to reply mes-
sage with “Dictation” or
“Quick Message”.
●Reading a text message is not
available while driving.
●Depending on the type of Blue-
tooth® phone being connected,
this function cannot be used.
●Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
●Messages are displayed in the
appropriate connected Blue-
tooth
® phone’s registered mail
address folder. Select the desired
folder to be displayed.
●Only received messages on the
connected Bluetooth® phone can
be displayed.
●The text of the message is not dis-
played while driving.
●Turn the “POWER VOLUME”
knob, or use the volume control
switch on the steering wheel to
adjust the message read out vol-
ume.
●“Subject:” field is not shown on
Checking received mes-
sages
A
B
C
D

1877-1. Phone operation (Hands-free system for cellular phones)
7
Phone
2Select “OK” when editing is
completed.
●To reset the edited quick reply
messages, select “Default”.
●Quick message 1 ( “I am driving
and will arrive in approximately
[##] minutes.”)
*:
This message cannot be edited
and will automatica lly fill in [##]
with the navigation calculated esti-
mated time of arrival on the con-
firm message screen.
If there are waypoints set, [##] to
the next waypoint will be shown.
If there is no route currently set in
the navigation system, quick mes-
sage 1 cannot be selected.
*: Premium Audio only
Calls can be made to an e-
mail/SMS/MMS message
sender’s phone number.
This operation can be per-
formed while driving.
■Calling from e-
mail/SMS/MMS message
display
1 Display the message screen.
( P.184)
2 Select the desired message.
3 Select , or press the
switch on the steering wheel.
 If there are 2 or more phone
numbers, select the desired
number.
4 Check that the dialing screen
is displayed.
■Calling from a number
within a message
Calls can be made to a number
identified in a message’s text
area.
This operation cannot be per-
formed while driving.
1 Display the message screen.
( P.184)
2 Select the desired message.
3 Select the text area.
 Identified phone numbers
contained in the message are
displayed in blue text.
4 Select the desired number.
5 Check that the dialing screen
is displayed.
●A series of numbers may be rec-
ognized as a phone number. Addi-
tionally, some phone numbers
may not be recognized, such as
those for other countries.
■Calling from the incoming
message screen
For detail, refer to “Receiving a
message”. ( P.184)
Calling the message
sender

2178-2. Connected Services operation
8
Connected Services
3Follow the steps in “From the
menu screen” from step 3.
( P.217)
■From the menu screen
1 Press the “MENU” button.
2 Select “Destination”.
3 Select “Dest Assist”.
4 When an agent comes on the
line, tell the agent the
address, business name, or
the type of POI or service.
 To adjust the call volume,
select “-” or “+”, or use the vol-
ume switch on the steering
wheel during the call.
 To hang up the phone, select
“End” or press the switch
on the steering wheel.
5 After the agent helps you
determine your location of
choice, select the screen but-
ton of the desired action.
“Save”: Select to register as a
memory point.
“Go”: Select to set as a destination.
: Select to call the registered
number.

224Alphabetical Index
Registering/Connecting a Blue-
tooth
® phone ...................... 174
Reordering the audio source 122
Selecting an audio source .... 121
Sound settings ..................... 122
Turning the system on and off ........................................... 121
USB port............................... 122
Using the phone switch/micro- phone ................................. 175
Voice command system124, 176
When selling or disposing of the vehicle ................................ 176
Starting route guidance ........... 91 A route from the Cloud (Vehicles equipped with DCM)............. 94
Confirm destinat ion screen .... 91
Route overview screen........... 92
Status icon ................................ 16 Status icon explanation .......... 16
Steering switch “MODE” switch ..................... 144
Phone switch ........................ 175
Talk switch .................... 158, 176
Volume control s witch .. 144, 175
switch ....................... 144
Steering switches ................... 144 Steering switch operation ..... 144
T
Talking on the Bluetooth® hands-
free system ........................... 181 Call screen operation ........... 181
Incoming call waiting ............ 183
Sending tones ...................... 182
Switching calls while a call is in progress ............................. 183
Transmit volume setting ....... 182
Tips for operating the audio/ visual system ....................... 148
Tips for operating the navigation system ................................... 115
Touch screen ............................27 Touch screen gestures ...........27
Touch screen operation ..........28
Toyota Apps ............................213 Entering keyword operation ..215
Using Toyota Apps ................213
“Toyota Apps” button (“Setup” screen) .............................18, 218
Toyota Apps settings .............218 Displaying the Toyota Apps set-tings screen ........................218
Toyota Apps settings screen.218
“Traffic” button (“Setup” screen) .........................................18, 109
“Traffic incidents” button (“Infor- mation” screen) ................19, 81
Traffic information ....................81 Displaying the traffic incidents screen...................................81
Displaying traffic information on the map ................................83
Traffic settings ........................109
Displaying the traffic settings screen.................................109
Screen for traffic settings ......109
Troubleshooting ...... ...............198
“TUNE SCROLL” knob .............12 AM/FM/SiriusXM (SXM) radio...........................................125
Android Auto .........................139
Bluetooth® audio ..................141
iPod/iPhone (Apple CarPlay) 137
USB memory ........................135
Type A: Function achieved by using a smartphone or DCM205Before using the f unction......206
By using a smartphone or DCM ...........................................205
Preparation before using Toyota mobile application...............207
Type B: Function achieved by