2020 TOYOTA PROACE navigation system

371
Navigation
QUESTIONRESPONSESOLUTION
The route calculation is not successful.The guidance criteria may be in conflict with the current location (exclusion of toll roads on a toll road).
Check the route settings in the "Navigation" menu.
The POIs do not appear.The POIs have not been selected.Select the POIs in the list of POIs.
The audible warning of "Danger zones" does not work.The audible warning is not active or the volume is too low.Activate the audible warning in the "Navigation" menu and check the voice volume in the audio settings.
The system does not suggest a detour around an incident on the route.The guidance criteria do not take account of TMC messages.Select setting for the "Traffic info " function in the list of route settings (Without, Manual or Automatic).
I receive a "Danger zone" alert which is not on my route.Other than guidance, the system announces all "Danger zones" positioned in a cone located in front of the vehicle. It may provide an alert for "Danger zones" located on nearby or parallel roads.
Zoom in on the map to see the exact position of the "Danger zone". Select "On the route" to no longer receive alerts other than navigation instructions or to reduce the time for the announcement.
Certain traffic jams along the route are not indicated in real time.On starting, it is several minutes before the system begins to receive the traffic information.Wait until the traffic information is being received correctly (display of the traffic information icons on the map).
In certain countries, only major routes (motor ways, etc.) are listed for the traffic information.
This is per fectly normal. The system is dependent on the traffic information available.
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Toyota Pro Touch with navigation system

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Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station gradually deteriorates or the stored stations are not working (no sound, 87.5 MHz is displayed, e t c .) .
The vehicle is too far from the transmitter of the station or no transmitter is present in the geographical area.
Activate the "RDS" function by means of the short-cut menu to enable the system to check whether there is a more power ful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks, etc.) block reception, including in RDS mode.
This phenomenon is normal and does not indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for example when going through a car wash or into an underground car park).
Have the aerial checked by a dealer.
The altitude is not displayed.On starting, the initialisation of the GPS may take up to 3 minutes to receive more than 4 satellites correctly.
Wait until the system has started up completely so that there is GPS coverage by at least 4 satellites.
Depending on the geographical environment (tunnel, etc.) or the weather, the conditions of reception of the GPS signal may vary.
This behaviour is normal. The system is dependent on the GPS signal reception conditions.
My navigation is no longer connected.During start-up and in certain geographical areas, the connection may be unavailable.Check that the connected ser vices are activated (settings, contract).
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QUESTIONANSWERSOLUTION
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing time).
Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick.
The CD is ejected every time or is not played.The CD is upside down, cannot be read, does not contain audio files or contains audio files of a format not recognised by the audio system.The CD has been recorded in a format that is not compatible with the player (udf, etc.).The CD is protected by an anti-pirating system not recognised by the audio system.
Check that the CD is inserted in the player the right way up.Check the condition of the CD: the CD cannot be played if it is too badly damaged.Check the content if it is a burned CD: consult the advice in the "AUDIO" section.The audio system CD player does not play DVDs.Due to poor quality, certain burned CDs will not be played by the audio system.
Media
I cannot find some radio stations in the list of stations received.The name of the radio station changes.
The station is not received or has changed its name in the list.Some radio stations send other information in place of their name (the title of the song for example).The system interprets these details as the station name.
Press on the "Update list" button in the "Radio stations" secondary menu.
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There is a long waiting period following the insertion of a CD or connection of a USB memory stick.
Upon insertion of a new external media, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This is per fectly normal.
The CD sound is of poor quality.The CD used is scratched or of poor quality.Insert good quality CDs and store them in suitable conditions.
The audio settings (bass, treble, ambience) are unsuitable.Return bass and treble settings to 0, without selecting an ambience.
Some information characters in the currently playing media are not displayed correctly.The audio system does not display some types of characters.Use standard characters to name tracks and folders.
Playback of streaming files does not start.The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not displayed on the audio streaming screen.The Bluetooth profile does not allow the transfer of this information.
Toyota Pro Touch with navigation system

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Telephone
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone.The telephone's Bluetooth function may be switched off or the telephone may not be visible.
Check that the telephone has Bluetooth switched on.Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the system.It is possible to check the compatibility of the telephone on the Brand's website (services).
The sound from the telephone connected in Bluetooth mode is inaudible.The sound depends on both the system and the telephone.Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
Ambient noise affects the quality of the telephone call.Reduce the ambient noise level (close windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.The options for synchronising contacts are: synchronise the contacts on the SIM card, the contacts on the telephone, or both. When both synchronisations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display telephone contacts".
The contacts are not listed in alphabetical o r d e r.Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order.
Change the telephone directory display settings.
The system does not receive SMS.The Bluetooth mode does not permit sending SMS text messages to the system.
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Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass, the equalizer setting is deselected.When changing the equalizer setting, the treble and bass settings are reset.
The selection of an equalizer setting imposes the settings for treble and bass and vice versa.Modify the treble and bass or equalizer settings to obtain the desired musical ambience.
When changing the balance setting, distribution is deselected.When changing the distribution setting, the balance setting is deselected.
The selection of a distribution setting imposes the balance settings and vice versa.Modify the balance setting or the distribution setting to obtain the desired sound quality.
There is a difference in sound quality between the different audio sources.To allow for optimal listening quality, the audio settings can be tailored to different sound sources, which can generate audible differences when changing source.
Check that the audio settings are adapted to the sources listened to. It is recommended that the audio settings (Bass:, Treble:, Balance) be adjusted to the middle position, select the "None" musical ambience and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
When the engine is off, the system switches off after several minutes of use.When the engine is switched off, the system's operating time depends on the state of charge of the battery.The switch-off is normal: the system automatically goes into energy economy mode and switches off to maintain an adequate charge in the battery.
Start then vehicle’s engine to increase the charge of the battery.
The date and time cannot be set.Setting of the date and time is only available if the synchronisation with the satellites is deactivated.
Settings menu / Options / Time-Date setting. Select the "Time" tab and deactivate the "GPS synchronisation" (UTC).
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Press the "TEL" button to display the secondary page.
Press "MirrorLinkTM" to start the application in the system.
Once the connection is established, a page is displayed with the applications already downloaded to the smartphone and compatible with the MirrorLinkTM technology.
Access to the different audio sources remains available in the margin of the MirrorLinkTM display, using the touch buttons located in the u p p e r b a r.Access to the menus for the system is possible at any time using the dedicated buttons.
There may be a wait for the availability of applications, depending on the quality of the network.
CarPlay® smartphone
connection
Connect a USB cable. The smartphone charges when connected by the USB cable.
From the system, press Telephone to display the CarPlay® inter face.
Or
If the smartphone is already connected by Bluetooth®.
Connect a USB cable. The smartphone charges when connected by the USB cable.
From the system, press "Telephone" to display the primary page.
Press the "TEL" button to go to the secondary page.
Press "CarPlay" to display the CarPlay® inter face.
On connecting the USB cable, the CarPlay® function deactivates the system's Bluetooth® mode.
When the USB cable is disconnected and
the ignition is switched off then back on, the system will not automatically switch to Radio Media mode, a change of source will have to be done manually.
It is possible to go to the CarPlay® navigation at any time by pressing the system's Navigation button.
Telephone not connected by Bluetooth®
Connect a USB cable. The smartphone charges when connected by the USB cable.
From the system, press "Telephone" to display the primary page.
Press "Android Auto" to start the application in the system.
Depending on the smartphone, it may be necessary to activate the "Android Auto" function.
During the procedure, several screen pages relating to certain functions are displayed.Accept to start and complete the
connection.
The "Android Auto" function requires the use of a compatible smartphone and applications.
Android Auto smartphone
connection
On the smartphone, download the Android Auto application.
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