Page 702 of 792

7028-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47C77U_(U)
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 635)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 338)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: P. 741)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 292)
WARNING
■ When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the win-
dow.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window .
3
Page 706 of 792

7068-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47C77U_(U)■
When recharging or replacing the 12-volt battery
●In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wire less remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● Vehicles with smart lid & connector locking system:
It may be impossible to unlock the charging port lid or locking and unlocking
the charging connector immediately after the 12-volt battery is reconnected.
In this case, carry the electronic key on your person and opera te the
charging port lid or charging connector lock switch again.
● The power switch mode is memorized by the vehicle. When the 12- volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12 -volt battery.
● If the 12-volt battery discharges while the shift position is in P, it may not be
possible to shift the shift position to other positions. In thi s case, the vehicle
cannot be towed without lifting both front wheels because the f ront wheels
will be locked. ( P. 655)
■ When replacing the 12-volt battery
●Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery that the case size is same as the previou s one (LN1),
20 hour rate capacity (20HR) is equivalent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent (295A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly se cured.
• If the 20 hour rate capacity is low, even if the time period w here the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult your Toyota dealer.
Page 744 of 792
744
PRIUS PRIME_OM_OM47C77U_(U)
9-2. Customization
■HUD (Head-up display)* ( P. 2 5 1 )
*: If equipped
■
Door lock ( P. 279, 699)
■Smart key system and wireless remote control ( P. 280, 290)
FunctionDefault
settingCustomized setting
Route guidance*OnOffO––
123
FunctionDefault settingCustomized setting
Automatic door lockingShift position linkedSpeed linked–OOOff
Automatic door unlockingShift position linkedDriver’s door linked
–OO
Off
Unlocking using a mechanical
key
Driver’s door unlocked in
first step, all
doors
unlocked in
second step
All doors
unlocked in first step
––O
123
FunctionDefault settingCustomized setting
Operation signal (buzzer) 5Off
–OO
1 to 7
Operation signal (emergency
flashers) On
Off – O O
Time elapsed before the auto-
matic door lock function is
activated if a door is not
opened after being unlocked
60 seconds
Off
–OO30 seconds
120 seconds
Open door reminder buzzer
(when locking the vehicle)OnOff––O
123
Page 745 of 792
PRIUS PRIME_OM_OM47C77U_(U)
7459-2. Customization
9
Vehicle specifications
■Smart key system (P. 2 9 0 )
*: This function can also be changed using the wireless remote control.
(P. 283)
■
Wireless remote control ( P. 2 8 0 )
FunctionDefault
settingCustomized setting
Smart door unlocking*Driver’s doorAll the doors–OO
Smart key systemOnOff––O
Time elapsed before unlock-
ing all the door when gripping
and holding the driver’s door
handle
2 seconds
Off
––O1.5 seconds
2.5 seconds
Number of consecutive door
lock operationsAs many as
desired2 times––O
123
FunctionDefault settingCustomized setting
Unlocking operation
Driver’s door unlocked in
first step, all
doors
unlocked in
second step
All doors
unlocked in first step –
OO
Wireless remote control On Off – – O
Locking operation when door
opened On Off – O O
123
Page 746 of 792
746
PRIUS PRIME_OM_OM47C77U_(U)
9-2. Customization
■Power windows (P. 312)
■Reverse warning buzzer ( P. 345)
■Turn signal lever ( P. 348)
FunctionDefault
settingCustomized setting
Mechanical key linked opera-
tion (open)OffOn––O
Mechanical key linked opera-
tion (close)OffOn––O
Wireless remote control linked
operation (open only)OffOn––O
Mechanical key, wireless
remote control linked opera-
tion signal (buzzer)
OnOff––O
123
FunctionDefault settingCustomized setting
Signal (buzzer) when the shift
position is in RIntermittentSingle––O
123
FunctionDefault settingCustomized setting
Times of flashing of the lane
change signal flashers3
Off
––O5
7
123
Page 749 of 792
PRIUS PRIME_OM_OM47C77U_(U)
7499-2. Customization
9
Vehicle specifications
■Remote Air Conditioning System (P. 522)
■Illumination ( P. 5 2 8 )
*: If equipped
FunctionDefault
settingCustomized setting
Operation using the “A/C” but-
ton on the wireless remote
controlPress and
hold for 0.8 seconds
Press once
––O
Press twice
Press and
hold for 2.4
seconds
Off
Stopping the operation using
the “A/C” button on the wire-
less remote control
Press twice
Press once
––O
Press and
hold for 0.8 seconds
Press and
hold for 2.4
seconds
Off
123
FunctionDefault settingCustomized setting
Time elapsed before the inte-
rior lights turn off 15 secondsOff
–OO
7.5 seconds
30 seconds
Operation after the power
switch is turned offOnOff––O
Operation when the doors are
unlockedOnOff––O
Operation when you
approach the vehicle with the
electronic key on your person
OnOff––O
Footwell lighting*OnOff––O
Interior lights illumination con-
trolOnOff––O
123
Page 750 of 792

750
PRIUS PRIME_OM_OM47C77U_(U)
9-2. Customization
■Seat belt reminder (P. 667)
■Vehicle customization
●When the Speed linked door locking function and the Shift posit ion linked
door locking function are both on, the door lock operates as follows.
• When shifting the shift position to any position other than P, all the doors
will be locked.
• If the vehicle is started with all the doors locked, the Speed linked door locking function would not operate.
• If the vehicle is started with any door unlocked, the Speed li nked door
locking function will operate.
● When the smart key system is off, Smart door unlocking cannot be custom-
ized.
● When the doors remain closed after unlocking the doors and the automatic
door lock function is activated, the signals will be generated in accordance
with the operation signal (buzzer) and the operation signal (emergency
flashers) settings.
■ In the following situations, customize mode in which the settings can be
changed through the multi-information display will automatically be
turned off.
●The power switch is turned off.
● The vehicle begins to move while the customize mode screen is displayed.
FunctionDefault
settingCustomized setting
Vehicle speed linked seat belt
reminder buzzerOnOff––O
WARNING
■Cautions during customization
As the hybrid system needs to be operating during customization , ensure
that the vehicle is parked in a place with adequate ventilation. In a closed
area such as a garage, exhaust gases including harmful carbon monoxide
(CO) may collect and enter the vehicle. This may lead to death or a serious
health hazard.
NOTICE
■ During customization
To prevent 12-volt battery discharge, ensure that the hybrid sy stem is oper-
ating while customizing features.
123
Page 770 of 792

770What to do if... (Troubleshooting)
PRIUS PRIME_OM_OM47C77U_(U)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by your Toyota dealer. ( P. 275)
●If you lose your electronic keys, the risk of vehicle theft inc reases signifi-
cantly. Contact your Toyota dealer immediately. ( P. 278)
●Is the electronic key battery weak or depleted? (P. 635)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( P. 338)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of t he radio
wave. ( P. 293)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 282)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened