2020 TOYOTA MIRAI service

761-2. Emergency assistance
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Enhanced Roadside Assistance
Enhanced Roadside As
sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-po wer
radio transmitter and receiver. I t receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wi re-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the following U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scienti fic literature. Over 120 scientists, engi-
neers, and physicians from unive rsities, and government health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines i n
addition to those standards.
Safety information for Safety Connect

912. Fuel cell vehicle
2
Fuel cell system
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The fuel cell vehicle has high-voltage components (about 650 V m axi-
mum) such as a fuel cell stack, traction battery, power control unit,
high-voltage cables (which are di stinguished from low-voltage cables
by their orange covers), electric motor (traction motor), etc., and high-
temperature parts such as the radiator for cooling. Pay attenti on to all
warning labels attached to the vehicle.
This diagram is for illustrative purposes only and may differ f rom the
actual vehicle.
High-voltage and high-temperature components
Warning label
Power control unit
High-voltage cables (orange)
Fuel cell stack
Traction battery
Service plug
Fuel cell converter Electric motor (traction motor)
Air conditioning compressor
Radiator for inverter cooling
Radiator for fuel cell stack
cooling
Auxiliary inverter
Cabin coolant heater

962. Fuel cell vehicle
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Power output restriction
When the power output is restricted, the vehicle may fail to accelerate or even
decelerate, even though the accelerator pedal is depressed. If a safe driving
speed cannot be maintained, stop the vehicle in a safe place aw ay from the
traffic. This may be caused by the following conditions:
● The coolant temperature may be too high. This can be caused by driving
conditions such as repeated sudden acceleration and deceleratio n, continu-
ous driving on an incline, continuous driving at high altitudes with a high
load, etc. In such situations, the power output restriction ind icator (amber) is
displayed on the main display, “High FC Temperature Reduced Power” is
displayed on the multi-information display, and the power output is
restricted. Once the coolant returns to normal temperature, the power out-
put will return to normal. ( P. 428)
● The remaining fuel may be low. After the low fuel warning indicator comes
on, the output power will be gradually restricted in order to extend the possi-
ble driving distance. Once getting to this point, the remaining driving dis-
tance possible is short. Immediately refill the vehicle with hydrogen.
● On cold days, the low fuel warning indicator comes on faster than usual and
the output power is restricted.
■ Vehicle proximity notification system
In the following cases, the vehicle proximity notification syst em may be diffi-
cult to hear for people around.
● In very noisy areas
● In wind or rain
Also, because the vehicle proximity notification system is loca ted in the front
of the vehicle, it may be more difficult to hear from the rear of the vehicle
compared to the front.
■ Electromagnetic waves (EMF)
●High-voltage parts and cables in fuel cell vehicles have an ele ctromagnetic
shielding configuration, and therefore emit approximately the s ame amount
of electromagnetic waves as conventional gasoline-powered vehicles or
home electronic appliances.
● Your vehicle may cause sound interference in some third party-p roduced
radio parts.
■ Traction battery
The traction battery has a limited service life. The lifespan of the traction bat-
tery can change according to driving style and driving conditio ns.

992. Fuel cell vehicle
2
Fuel cell system
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WARNING
■Tailpipe
● Do not directly touch the water or steam coming out of the tail pipe. Doing
so may cause low-temperature burns.
● The fuel cell vehicle generates water during power generation. The gener-
ated water discharged from the tailpipe is not suitable for dri nking. Never
drink the water coming out of the tailpipe.
● You may notice a strange odor from the tailpipe for a while aft er the pur-
chase of a new vehicle or after an extended period of non-use, but this is
not a malfunction. Also, the odor is harmless but it may be unpleasant, so
do not breathe in the exhaust.
■ High-voltage and high-temperature precautions
This vehicle is equipped with a high-voltage system. Follow the instructions
below as high-voltages can cause severe burns and electric shock that may
result in death or serious injury.
● Never touch, disassemble, remove, or replace the high-voltage p arts,
cables (orange), or connectors.
● The components inside the motor compartment will become hot dur ing
operation. Be careful of both the high-voltage and high-tempera ture, and
always obey the warning labels on the vehicle.
● Never touch the service plugs that are
installed on the fuel cell stack and the
traction battery. The service plugs are
used to block high-voltages from the
fuel cell stack and the traction battery
during maintenance or repair at your
Toyota dealer.

1012. Fuel cell vehicle
2
Fuel cell system
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WARNING
■Traction battery
● Never resell, transfer, or modify the traction battery. To prev ent accidents,
traction batteries that have been removed from disposed vehicle are col-
lected through Toyota dealers. Do not dispose of the traction battery your-
self.
If the traction battery is not properly collected, the following may occur,
resulting in death or serious injury:
• The traction battery may be illegally disposed or dumped, and it is haz-
ardous to the environment. Additionally, someone may touch a high-volt-
age part, resulting in an electric shock.
• The traction battery is intended to be used exclusively with your fuel cell vehicle. If the traction battery is used outside of your vehicl e or modified
in any way, accidents, such as electric shock, heat generation, smoke
generation, ignition, explosion and electrolyte leakage may occ ur.
In particular, reselling or transferring the traction battery exposes the
receiving party to risks of accidents as they may not be aware of these
dangers. Make sure to inform them of the contents of this Owner ’s Man-
ual.
● If your vehicle is disposed without the traction battery having been
removed, there is a danger of serious electric shock in case hi gh-voltage
parts, cables, or their connectors are touched. When disposing of your
vehicle, the traction battery must be disposed by your Toyota d ealer, or a
qualified service shop. If the traction battery is not disposed of properly, it
may cause electric shock that can result in death or serious in jury.
NOTICE
■Traction battery air intake vent
● If the traction battery output decreases due to the entry of dust or debris,
foreign material, a warning message is shown on the multi-infor mation dis-
play. Have the vehicle inspected at your Toyota dealer.
● Do not place objects where the air intake vent will be obstruct ed. This may
lead to a reduction in traction battery power output and damage .
● Clean the air intake vent regularly to prevent clogging.
● Do not allow water or objects to enter the air intake vent, as this may dam-
age the traction battery.
■ Traction Battery
Do not spill a large amount of water near the traction battery in the vehicle.
If water spills onto the traction battery, have the vehicle ins pected at your
Toyota dealer.

1915-2. Driving procedures
5
Driving
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If “Smart Key System Malfunction See Owner’s Manual” is displayed on
the multi-information display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ If the “READY” indicator does not come on
In the event that the “READY” indicator does not come on even a fter perform-
ing the proper procedures for starting the vehicle, contact you r Toyota dealer
immediately.
■ If the fuel cell system is malfunctioning
P. 426
■ If the electronic key battery is depleted
P. 400
■ Operation of the power switch
If the switch is not pressed shortly and firmly, the power swit ch mode may not
change or the fuel cell system may not start.
■ Automatic P position selection function
●When the shift position is other than P, pressing the power swi tch with the
vehicle stopped completely will cause the shift position to cha nge to P auto-
matically, and then the power switch will turn off.
● When turning the power switch off with the shift position other than P, firmly
depress the brake pedal and confirm that the shift position* ha s changed to
P before slowly releasing the brake pedal.
*: Even after the instrument panel display has been turned off, t he shift
position indicator will continue to be displayed for several se conds.
■ If the shift control system malfunctions
The power switch will not be able to be turned off. In this occurs, the switch
can be turned off by applying the parking brake.
If the system malfunctions, have your vehicle serviced by your Toyota dealer
immediately.
■ If the smart key system has been d eactivated in a customized setting
P. 486

2135-4. Refueling
5
Driving
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Opening the fuel door
●Close the all the doors and windows.
● Set the parking brake.
● Shift the shift position to P.
● Turn the power switch off.
● Turn off the headlights.
■Fuel Type
Compressed hydrogen gas
■ Notes on fueling
●Fueling will not be possible if the pressure inside the vehicle ’s hydrogen tanks
is higher than the supply pressure of the hydrogen station. If the hydrogen
tanks are more than half full, the vehicle will be unable to fu el at a H35 dis-
penser.
A hydrogen station with a H70 dispenser (supply pressure of 101 50 psi
[70 MPa, 714 kgf/cm
2, 700 bar] is necessary to completely fill hydrogen tanks.
● If the fueling cannot be completed due to trouble with the station equipment,
call the number indicated on the equipment.
● Fuel with compressed hydrogen g as only at hydrogen stations.
● Fuel at hydrogen stations confor ming with the Society of Automo-
tive Engineers (SAE) J2601 fueling protocol or laws that may
supersede such SAE protocols.
● Refer to the Mirai Station Finder Application in Connected ser-
vices, https://www.toyota.com/connected-services
(for U.S. own-
ers) or https://www.toyota.ca/connected
(for Canadian owners), or
call 1-800-331-4331 (for U.S. owners) or 1-888-869-6828 (for
Canadian owners).
● Observe any notic es or instructions show n at hydrogen stations.
● The filling time and amount of fuel may depend on outside tem-
perature and the equipment at that hydrogen station.
● Vehicles with expired hydrogen tanks must not be used. ( P. 94)
Consult your Toyota dealer.
Before filling

3015-6. Driving tips
5
Driving
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Winter driving tips
●Use washer fluid that are appropr iate to the prevailing outside tem-
peratures.
● Have a service technician inspect the condition of the 12-volt bat-
tery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires.
Ensure that all tires are the specified size and brand, and tha t chains
match the size of the tires.
Perform the following according to the driving conditions:
● Do not try to forcibly open a window or move a wiper that is fr ozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to p revent it from freezing.
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
● Check for and remove any excess ic e or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
● Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a ma n-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle