1011-3. Emergency assistance
1
HILUX_OM_OM0K321E_(EE)
For safety and security
■Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call
the ERA-GLONASS/EVAK control center.* The answering operator
receives the vehicle’s location, the time of the incident and the vehi-
cle VIN, and attempts to speak with the vehicle occupants to
assess the situation. If the occupants are unable to communicate,
the operator automatically treats the call as an emergency and con-
tacts the nearest emergency services provider (112 system etc.) to
describe the situation and request that assistance be sent to the
location.
*: In some cases, the call cannot be made. ( P. 103)
■Manual Emergency Calls
In the event of an emergency, press the “SOS” button to call the
ERA-GLONASS/EVAK control center.* The answering operator will
determine your vehicle’s location, assess the situation, and dis-
patch the necessary assistance required.
If you accidentally press the “SOS” button, tell the operator that you are
not experiencing an emergency.
*: In some cases, the call cannot be made. ( P. 103)
Emergency Notification Services
1041-3. Emergency assistance
HILUX_OM_OM0K321E_(EE)
WARNING
■For your safety
● Please drive safely.
The function of this system is to assist you in making the Emergency Call
in case of accidents such as traffic accidents or sudden medical emergen-
cies, and it does not protect the driver or passengers in any way. Please
drive safely and fasten your seatbelts at all times for your safety.
● In case of an emergency, make lives the top priority.
● If you smell anything burning or other unusual smells, leave the vehicle
and evacuate to a safe area immediately.
● Since the system detects shocks, the automatic reporting may not always
occur synchronized with the operation of the airbag system. (If the vehicle
is struck from behind, etc.)
● For safety, do not make the Emergency Call while driving.
Making calls during driving may caus e mishandling of the steering wheel,
which may lead to unexpected accidents.
Stop the vehicle and confirm the safety of your surroundings before mak-
ing the Emergency Call.
● When changing fuses, please use the specified fuses. Using other fuses
may cause ignition or smoke in the circuit and lead to a fire.
● Using the system while there is smoke or an unusual smell may cause a
fire. Stop using the system immediately and consult any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
NOTICE
■ To prevent damage
Do not pour any liquids onto the “SOS” button panel, etc. and do not impact
it.
■ If the “SOS” button panel, speaker or microphone malfunctions during
an Emergency Call or manual maintenance check
It may not be possible to make Emergency Calls, confirm the system status,
or communicate with the ERA-GLONASS/EVAK control center operator. If
any of the above equipment is damaged, please consult any authorized
Toyota retailer, Toyota authorized repairer, or any reliable repairer.
5617-1. Maintenance and care
7
Maintenance and care
HILUX_OM_OM0K321E_(EE)
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
WARNING
■ Water in the vehicle
● Do not splash or spill liquid in the vehicle.
Doing so may cause electrical components etc. to malfunction or catch
fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
( P. 48)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
■ Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.
6338-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
8
When trouble arises
Fuel pump shut off system (gasoline engine only)
Follow the procedure below to restart the engine after the system is
activated.
Turn the engine switch to the “ACC” or “LOCK” position (vehicles
without smart entry & start system) or ACCESSORY mode or off
(vehicles with smart entry & start system).
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
6358-2. Steps to take in an emergency
HILUX_OM_OM0K321E_(EE)
8
When trouble arises
Malfunction indicator lamp (warning buzzer)
Indicates the followings if the warning light comes on or
flashes:
• Malfunction in the emission control system. (if equipped)
• Malfunction in the electronic engine control system.
• Malfunction in the electronic automatic transmission
control system. (if equipped)
• The boost pressure in the turbocharger is abnormally
high.*2 (diesel engine)
• Malfunction in DPF system. (if equipped)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The seat belt pretensioner system; or
• The front passenger occupant classification system (if
equipped)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system (vehicles with VSC system)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Power steering system warning light (warning buzzer)
(if equipped)
Indicates a malfunction in the power steering system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions
732Alphabetical index
HILUX_OM_OM0K321E_(EE)
Alphabetical index
A/C..................................... 518, 526
Air conditioning filter.............. 597
Automatic air conditioning
system ................................ 526
Manual air conditioning
system ................................ 518
ABS (Anti-lock Brake
System) .................................. 422
Function ................................ 422
Warning light ......................... 635
Access panels .......................... 194
AdBlue™................................... 585
Capacity ................................ 587
Low AdBlue™ level
warning light ....................... 639
Refilling ................................. 587
Air conditioning filter .............. 597
Air conditioning
system ............................ 518, 526
Air conditioning filter.............. 597
Automatic air conditioning
system ................................ 526
Manual air conditioning
system ................................ 518
Airbags ....................................... 47
Airbag manual on-off
system .................................. 64
Airbag operating
conditions ............................. 55
Airbag precautions for
your child .............................. 49
Airbag warning light .............. 635
Correct driving posture............ 40
Curtain shield airbag
operating conditions ............. 55
Curtain shield airbag
precautions ........................... 51
Front passenger occupant
classification system ............. 59
General airbag
precautions........................... 49
Locations of airbags................ 47
Modification and
disposal of airbags ............... 53
Side airbag operating
conditions ............................. 55
Side airbag precautions .......... 51
Side and curtain shield
airbags operating
conditions ............................. 55
Side and curtain shield
airbags precautions .............. 51
SRS airbags............................ 47
Airbag manual on-off
system ...................................... 64
Alarm ........................................ 129
Antenna ............................ 454, 556
Antennas (smart entry &
start system) .......................... 198
Anti-lock brake system
(ABS) ...................................... 422
Function ................................ 422
Warning light ......................... 635
Armrest ..................................... 553
Audio input*............ 465, 473, 480
Audio system ........................... 442
Antenna ........................ 454, 556
Audio input ............................ 447
AUX port ............................... 447
Bluetooth® audio................... 501
CD player ............................. 455
iPod....................................... 465
MP3/WMA disc ..................... 455
Optimal use........................... 448
Portable music
player.................................. 480
Radio .................................... 450
Steering wheel audio
switches.............................. 444
USB memory ........................ 473
A
734Alphabetical index
HILUX_OM_OM0K321E_(EE)
Child safety ................................ 66
Airbag precautions .................. 49
Battery precautions ....... 581, 676
Child restraint system ............. 67
How your child should
wear the seat belt ................. 44
Installing child restraints.... 92, 95
Power window lock
switch.................................. 249
Power window precautions ... 251
Rear door child-protectors .... 191
Removed key battery
precautions ......................... 601
Seat belt precautions .............. 46
Seat heater precautions ........ 535
Child-protectors ....................... 191
Cleaning............................ 556, 560
Aluminum wheels .................. 557
Exterior.................................. 556
Interior ................................... 560
Seat belts .............................. 561
Clock ......................................... 549
Clutch........................................ 709
Coat hooks ............................... 553
Condenser ................................ 577
Console box ............................. 541
Cooling system
Engine overheating ............... 678
Cruise control
Cruise control ........................ 383
Dynamic radar cruise
control................................. 367
Cup holders .............................. 542
Curtain shield airbags ............... 47
DAC ........................................... 430
Daytime running light
system .................................... 312
Deck hooks .............................. 547
Defogger
Outside rear view
mirrors ........................ 519, 528
Rear window ................. 519, 528
Windshield .................... 519, 528
Differential
Oil ......................................... 709
Dimension ................................ 686
Display
Cruise control........................ 383
Dynamic radar cruise
control................................. 367
LDA (Lane Departure
Alert with Yaw Assist
Function) ............................ 362
Multi-information
display ........................ 147, 151
Trip information ............. 148, 153
Do-it-yourself maintenance .... 566
Doors
Door glasses ......................... 248
Door lock............................... 188
Open door warning light........ 638
Outside rear view mirrors...... 245
Rear door child-protectors .... 191
Side doors............................. 188
Downhill assist control
system .................................... 430
DPF (Diesel Particulate Filter)
system .................................... 433
Warning light ......................... 637
Warning message ................. 646
Driver’s seat belt
reminder light ........................ 638
D
741Alphabetical index
HILUX_OM_OM0K321E_(EE)
Shift lever
Automatic transmission ......... 293
If the shift lever cannot be
shifted from P ..................... 298
Manual transmission ............. 300
Shift lock system ..................... 297
Side airbags ............................... 47
Side doors ................................ 188
Side mirrors.............................. 245
Adjusting and folding............. 245
Heaters ......................... 519, 528
Side turn signal lights
Replacing light bulbs ............. 620
Turn signal lever ................... 306
Smart entry & start system ..... 198
Antenna location ................... 198
Entry functions ...................... 188
Starting the engine ................ 285
Warning message ................. 643
Snow tires................................. 438
“SOS” button ........................... 100
Spare tire
Inflation pressure .................. 711
Storage location .................... 649
Spark plug ................................ 707
Specifications .......................... 686
Speedometer ............................ 143
Steering
Column lock release ..... 284, 290
Fluid ...................................... 711
Steering wheel
Adjustment ............................ 242
Audio switches ...................... 444
Heated steering wheel .......... 535
Meter control switches .......... 152
Stop & Start system................. 412
Stop lights
Replacing light bulbs ............. 618
Wattage................................. 714
Storage feature ........................ 540
Storage precautions ................ 540
Stuck
If your vehicle becomes
stuck ................................... 683
Sun visors ................................ 548
Switch
Audio remote control
switches*........................... 444
Cruise control switch............. 383
“DISP” button ........................ 148
Door lock switch.................... 190
Emergency flashers switch ... 624
Engine switch................ 282, 285
Fog light switch ..................... 315
Front-wheel drive control
switch ................................. 398
Heated steering wheel
switch ................................. 535
Ignition switch ............... 282, 285
LDA (Lane Departure
Alert with Yaw Assist
Function) ............................ 356
Light switches ....................... 308
Meter control switches .......... 152
Outside rear view mirror
switches.............................. 245
Power door lock switch ......... 190
Power window switch............ 248
Rear differential lock
switch ................................. 408
Rear window and outside
rear view mirror
defoggers switch ........ 519, 528
Seat heater switches ............ 535
“SOS” button ......................... 100
Talk switch*
Telephone switches*............ 486
Window lock switch............... 249
Windshield wipers and
washer switch ..................... 318
*: Refer to “Navigation and multimedia system Owner’s manual”.