
4TABLE OF CONTENTS
HIGHLANDER HV_U
Hood ..................................408
Positioning a floor jack ....... 409
Engine compartment .......... 410
12-volt battery .................... 416
Tires ................................... 418
Tire inflation pressure......... 430
Wheels ............................... 432
Air conditioning filter ........... 433
Cleaning the hybrid battery (trac- tion battery) air intake vents 
and filter ........................... 435
Electronic key battery ......... 438
Checking and replacing fuses ......................................... 439
Headlight aim ..................... 442
Light bulbs .......................... 443
7-1. Essential information Emergency flashers ........... 452
If your vehicle has to be stopped  in an emergency .............. 452
If the vehicle is trapped in rising  water ................................ 453
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 455
If you think something is wrong ......................................... 458
If a warning light turns on or a  warning buzzer sounds .... 460
If a warning message is dis- played .............................. 470
If you have a flat tire ........... 474
If the hybrid system will not start ......................................... 486
If you lose your keys .......... 488
If the fuel filler door cannot be  opened ............................. 488
If the electronic key does not  operate properly ............... 489If the 12-volt battery is dis-
charged ............................ 491
If your vehicle overheats .... 497
If the vehicle becomes stuck ......................................... 500
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 504
Fuel information ................. 514
Tire information .................. 516
8-2. Customization Customizable features ....... 526
8-3. Initialization Items to initialize ................ 538
9-1. For owners Reporting safety defects for U.S. owners ............................. 540
Seat belt instructions for Cana- dian owners (in French) ... 540
SRS airbag instructions for  Canadian owners (in French)......................................... 542
Headlight aim instructions for  Canadian owners (in French)......................................... 549
What to do if... (Troubleshooting)  ......................................... 55
2
Alphab
 etical Index.............. 555
7When trouble arises
8Vehicle specifications
9For owners
Index 

393
HIGHLANDER HV_U
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 394
Cleaning and protecting the  vehicle interior ........... 397
6-2. Maintenance Maintenance requirements.................................. 400
General maintenance.. 402
Emission inspection and  maintenance (I/M) pro-
grams ........................ 404
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 406
Hood ........................... 408
Positioning a floor jack .................................. 409
Engine compartment ... 410
12-volt battery ............. 416
Tires ............................ 418
Tire inflation pressure.. 430
Wheels ......... ...............432
Air conditioning filter .... 433
Cleaning the hybrid battery  (traction battery) air intake 
vents and filter ........... 435
Electronic key battery.. 438
Checking and replacing  fuses.......................... 439
Headlight aim .............. 442Light bulbs ...................
443 

4066-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6-3.Do-it-yourself maintenance
Do-it-yourself  ser vice 
precautions
If you perform maintenance 
by yourself, be sure to fol-
low the correct procedure 
as given in these sections.
Maintenance
ItemsParts and tools
12-volt battery 
condition 
( P.416)
•Grease
• Conventional 
wrench (for ter-
minal clamp 
bolts)
Brake fluid 
level ( P.414)
• FMVSS No.116 
DOT 3 or SAE 
J1703 brake fluid
• Rag or paper  towel
• Funnel (used  only for adding 
brake fluid)
Engine/power 
control unit 
coolant level 
( P.413)
• “Toyota Super 
Long Life Cool-
ant” or a similar 
high quality eth-
ylene gly-
col-based 
non-silicate, 
non-amine, 
non-nitrite and 
non-borate cool-
ant with long-life 
hybrid organic 
acid technology
For the U.S.A.:
“Toyota Super 
Long Life Cool-
ant” is pre-mixed 
with 50% cool-
ant and 50% 
deionized water.
For Canada:
“Toyota Super 
Long Life Cool-
ant” is pre-mixed 
with 55% cool-
ant and 45% 
deionized water.
• Funnel (used  only for adding 
coolant)
Engine oil level 
( P.410)
• “Toyota Genuine 
Motor Oil” or 
equivalent
• Rag or paper  towel
• Funnel (used  only for adding 
engine oil)
Fuses 
( P.439)• Fuse with same 
amperage rating 
as original
ItemsParts and tools 

4106-3. Do-it-yourself maintenance
HIGHLANDER HV_U
Engine coolant reservoir ( P.413)
Fuse boxes ( P.439)
Engine oil filler cap ( P.411)
Engine oil level dipstick ( P.411)
Brake fluid reservoir ( P.414)
Washer fluid tank ( P.415)
Electric cooling fan
Condenser ( P.414)
Radiator ( P.414)
Power control unit coolant reservoir ( P.414)
■12-volt battery
 P. 4 1 6
With the engine at operating 
temperature and turned off, 
check the oil level on the dip-
Engine compar tment
Components
Checking and adding the 
engine oil 

4396-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
minal facing up.
1 Turn the power switch off.
2 Open the fuse box cover.
Engine compartment: type A 
fuse box
Push the tab in and  lift the lid off.
Engine compartment: type B 
fuse box
Push the tab in and lift the lid off.
WA R N I N G
■Removed battery and other 
parts
These parts are small and if swal-
lowed by a child, they can cause 
choking. Keep away from chil-
dren. Failure to do so could result 
in death or serious injury.
NOTICE
■For normal operation after 
replacing the battery
Observe the following precautions 
to prevent accidents:
●Always work with dry hands.
Moisture may cau se the battery 
to rust.
●Do not touch or move any other 
component inside the remote 
control.
●Do not bend either of the battery 
terminals.
Checking a nd replac-
ing fuses
If any of the electrical com-
ponents do not operate, a 
fuse may have blown. If this 
happens, check and replace 
the fuses as necessary.
Checking and replacing 
fuses 

4406-3. Do-it-yourself maintenance
HIGHLANDER HV_U
Under the driver’s side instru-
ment panel
Remove the lid.
Make sure to push the claw when 
removing/installing the lid.
Right side luggage compart-
ment
Folding down the third seats. 
( P.158)
Disengage the cl aw and open the 
cover.
3 Remove the fuse.
Only type A fuse can be removed 
using the pullout tool.
4Check if the fuse is blown.
Replace the blown fuse with a new 
fuse of an appropriate amperage 
rating. The amperage rating can be 
found on the fuse box lid.
Type A
Normal fuse
Blown fuse
Type B
Normal fuse
Blown fuse
Type C 

4416-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
Normal fuse
Blown fuse
■After a fuse is replaced
●If the lights do n ot turn on even 
after the fuse has  been replaced, 
a bulb may need replacement. 
(  P.443)
●If the replaced fuse blows again, 
have the vehicle inspected by 
your Toyota dealer.
■If there is an overload in a cir-
cuit
The fuses are designed to blow, pro-
tecting the wiring harness from 
damage.
■When replacing light bulbs
Toyota recommends that you use 
genuine Toyota products designed 
for this vehicle. Because certain 
bulbs are connected to circuits 
designed to prevent overload, 
non-genuine parts or parts not 
designed for this vehicle may be 
unusable.
WA R N I N G
■To prevent system break-
downs and vehicle fire
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the vehicle, and possibly a 
fire or injury.
●Never use a fuse of a higher 
amperage rating than that indi-
cated, or use any other object in 
place of a fuse.
●Always use a genuine Toyota 
fuse or equivalent.
Never replace a fuse with a 
wire, even as a temporary fix.
●Do not modify the fuses or fuse 
boxes.
■Fuse box near the power con-
trol unit
Never check or replace the fuses 
as there are high voltage parts 
and wiring near the fuse box.
Doing so may cause electric 
shock, resulting in death or seri-
ous injury.
NOTICE
■Before replacing fuses
Have the cause of electrical over-
load determined  and repaired by 
your Toyota dealer as soon as 
possible. 

4867-2. Steps to take in an emergency
HIGHLANDER HV_U
One of the following may be the 
cause of the problem:
The electronic key may not be 
functioning properly. 
( P.489)
 There may not be sufficient 
fuel in the vehicle’s tank.
Refuel the vehicle.
 There may be a malfunction 
in the immobilizer system. 
( P.79)
 There may be a malfunction 
in the steering lock system.
 The hybrid system may be 
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or 
a blown fuse. However, 
depending on the type of mal-
function, an interim measure 
is available to start the hybrid 
system. ( P.487)
NOTICE
●Securely tighten the spare tire 
clamp bolt to hold the spare 
wheel carrier by the hook.
●Stow the flat tire in the spare tire 
location. Failure to do so may 
cause damage to the spare tire 
carrier. Proper storage reduces 
the possibility of i njury in a colli-
sion or during sudden braking.
●Have the flat tire repaired and 
the spare tire replaced with it as 
soon as possible.
■Proper storage of the spare 
tire
●If the hoist assembly is slanted 
when stowing a tire, the hoist 
assembly may become stuck in 
the wheel opening and the tire 
may not be raised properly, 
causing damage to the wheel or 
the wire cable.
●Do not attempt to turn the spare 
tire clamp bolt without a tire on 
the hoist assembly, as doing so 
may cause the wire cable to slip 
off of the shaft inside the unit 
and the wire cable may not be 
able to be raised or lowered. If 
the spare tire c lamp bolt has 
been turned without a tire on the 
hoist assembly and the wire 
cable cannot be raised or low-
ered, contact your Toyota 
dealer.
If  the hybrid system 
will not star t
Reasons for the hybrid sys-
tem not starting vary 
depending on the situation. 
Check the following and 
perform the appropriate 
procedure:
The hybrid system will not 
start even though the cor-
rect starting procedure is 
being followed. ( P.213)