2020 TOYOTA HIGHLANDER HYBRID instrument panel

3976-1. Maintenance and care
HIGHLANDER HV_U
6
Maintenance and care
 Remove dirt and dust using a
vacuum cleaner. Wipe dirty
surfaces with a cloth damp-
ened with lukewarm water.
 If dirt cannot be removed,
wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
■Shampooing the carpets
There are several commercial foam-
ing-type cleaners available. Use a
sponge or brush to apply the foam.
Rub in overlapping circles. Do not
use water. Wipe di rty surfaces and
let them dry. Exce llent results are
obtained by keeping the carpet as
dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm
water using a cloth or sponge. Also
check the belts periodically for
excessive wear, fraying or cuts.
Cleaning and protect-
ing the vehicle interior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Protecting the vehicle
interior
WA R N I N G
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle, such as on the floor,
in the hybrid battery (traction
battery) air vents, and in the lug-
gage compartment.
Doing so may cause the hybrid
battery, electrical components,
etc. to malfunction or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
(  P. 3 4 )
An electrical ma lfunction may
cause the airbags to deploy or
not function properly, resulting
in death or se rious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
( P.369) get wet. Failure to do
so may cause t he charger to
become hot and cause burns or
could cause electric shock
resulting in death or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use polish wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the driver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach

3986-1. Maintenance and care
HIGHLANDER HV_U
Remove dirt and dust using a
vacuum cleaner.
 Wipe off any excess dirt and
dust with a soft cloth damp-
ened with diluted detergent.
Use a diluted water solution of
approximately 5% neutral wool
detergent.
Wring out any excess water
from the cloth and thoroughly
wipe off all remaining traces
of detergent.
 Wipe the surface with a dry,
soft cloth to remove any
remaining moisture. Allow the
leather to dry in a shaded and
ventilated area.
■Caring for leather areas
Toyota recommends cleaning the
interior of the vehicle at least twice a
year tomaintain the quality of the
vehicle’s interior.
NOTICE
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s
or other interior part’s painted
surface may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the vehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system above or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. (
P.243)
■Cleaning the inside of the rear
window
●Do not use glass cleaner to
clean the rear window, as this
may cause damage to the rear
window defogger heater wires
or antenna. Use a cloth damp-
ened with lukewarm water to
gently wipe the window clean.
Wipe the window in strokes run-
ning parallel to the heater wires
or antenna.
●Be careful not to scratch or
damage the heater wires or
antenna.
Cleaning the leather areas

5058-1. Specifications
HIGHLANDER HV_U
8
Vehicle specifications
your Toyota. It is used in regis-
tering the ownership of your
vehicle.
Top left of the instrument
panel
The vehicle identification number is
stamped.
Under the right-hand front
seat
1 Remove the scuff plate.
2 Remove the nut and trim. 3
Turn back the carpet.
4 Remove the dash panel insu-
lator pad.
5 Turn back the floor panel
insulator pad.
The vehicle identification number is
stamped.
6Return the floor panel insula-
tor pad to its original position.
Insert the 2 ends of the floor panel
insulator pad under the wire har-

5328-2. Customization
HIGHLANDER HV_U
*1: If equipped
*2: The open position is set by the power back door switch. ( P.99, 109)
*3: The operation buzzer that sounds when the back door begins to operate
cannot be turned off.
■Driving position memory* (  P.159)
*: If equipped
■Power windows and moon roof* ( P.179, 182)
Opening/closing of the
back door using the
power back door switch
on the instrument panel
Press and holdOne short press——O
Opening/closing of the
power back door using
the switch of the
wireless remo te control
Press and hold
One short press
——OPush twice
Off
Operation buzzer while
the back door is operat-
ing
*3OffOn——O
Power back door open
operation when the back
door opener switch is
pressed
OnOff——O
FunctionDefault settingCustomized setting
Selecting doors linked to
the memory recall func-
tion
Driver’s doorAll doors——O
FunctionDefault settingCustomized setting
Mechanical key linked
operationOffOn——O
FunctionDefault settingCustomized setting

5378-2. Customization
HIGHLANDER HV_U
8
Vehicle specifications
*: If equipped
■Vehicle customization
●When the smart key system is off,
smart door unlocking cannot be
customized.
●When the doors remain closed
after unlocking the doors and the
timer activated automatic door
lock function activates, signals will
be generated in accordance with
the operation bu zzer volume and
operational signal (emergency
flashers) function settings.
Instrument panel orna-
ment light
* and door trim
ornament lights
*
OnOff——O
Time elapsed before the
outer foot lights
* turn off15 seconds
Off
O—O7.5 seconds
30 seconds
Operation of the outer
foot lights
* when you
approach the vehicle
with the electronic key
on your person
OnOff——O
Operation of the outer
foot lights
* when the
doors are unlocked with
the power door lock
switch
OnOff——O
FunctionDefault settingCustomized setting

556Alphabetical Index
HIGHLANDER HV_U
Back-up lights Replacing light bulbs ............ 443
Battery (12-volt battery) Battery checking................... 416
If the 12-volt battery is dis-charged .............................. 491
Preparing and c hecking before
winter.................................. 327
Replacing ............................. 494
Warning light ........................ 461
Battery (traction battery) ......... 75
Blind Spot Monitor (BSM) ...... 280
Brake Brake hold ............................ 227
Fluid ............................. 414, 511
Parking brake ....................... 224
Regenerative braking ............. 72
Warning light ........................ 460
Brake assist ............................ 319
Break-in tips ........ ................... 191
Brightness control Instrument panel light control . 92
BSM (Blind Spot Monitor) ...... 280
Buzzer Hands off steering wheel warn-ing (LTA) ............................. 265
C
Care Exterior ................................. 394
Interior .................................. 397
Seat belts ............................. 397
Wheels and wheel ornaments........................................... 394
Cargo capacity ....................... 200
Cargo net hooks .. ................... 364
Chains ..................................... 328
Child restraint system Fixed with a LATCH system ... 60
Fixed with a seat belt ............. 55
Front passenger occupant clas-sification system ................... 43 Points to remember ................50
Riding with children ................49
Types of child restraint system
installation method ...............52
Using an anchor bracket ........62
Child safety 12-volt battery precautions .417, 495
Airbag precautions .................39
Back door precautions..........135
Child restraint system .............52
Heated steering wheel and seat heater precautio ns..............352
How your child should wear the seat belt ................................28
Moon roof precautions..........183
Panoramic moon roof precau- tions ....................................187
Power window lock switch ....181
Power window precautions...180
Rear door child-protectors ....134
Removed electronic key battery precautions .........................439
Seat belt extender precautions .............................................29
Seat belt precautions..............49
Child-protectors......................134
Cleaning Exterior .................................394
Interior ..................................397
Radar sensor ........................244
Seat belts .............................397
Wheels and wheel ornaments...........................................394
Clock ....................................89, 92
Coat hooks ..............................377
Condenser ............. ..................414
Console box ............................360
Conversation mirror ...............383
Cooling system .......................413 Engine overheating ..............497
Hybrid system overheating ...498

560Alphabetical Index
HIGHLANDER HV_U
Rear automatic air conditioning system ................................ 348
Seat heaters ......................... 352
High mounted stoplight Replacing light bulbs ............ 443
High-voltage components ....... 75
Hill-start assist control .......... 319
Hood Open .................................... 408
Hooks Cargo net hooks ................... 364
Coat hooks ........................... 377
Retaining hooks (floor mat) .... 24
Horn ......................................... 165
Hybrid battery (tr action battery)
Location.................................. 75
Specification ......................... 508
Warning message .................. 78
Hybrid battery (traction battery) air vents .................................. 77
Hybrid system .......................... 71 Acoustic Vehicle Alerting System............................................. 73
Emergency shut off system .... 78
Energy monitor/consumption screen ................................ 117
EV drive mode...................... 218
High voltage components....... 75
Hybrid system precautions ..... 75
If the hybrid sy stem will not start
........................................... 486
Overheating.......................... 498
Power (ignition) switch ......... 213
Regenerative braking ............. 72
Starting the hybrid system.... 213
Hybrid System Indicator .. 90, 115
Hybrid transmission .............. 220 S mode ................................. 222
Hybrid vehicle driving tips .... 325
I
I/M test ..................................... 404 Identification
Engine ..................................506
Vehicle ..................................504
Ignition switch (power switch) ...............................................213Auto power off fun ction .........216
Changing the power switch modes.................................216
If your vehicle has to be stopped in an emergency .................452
Immobilizer system ..................79
Indicators ..................................86
Initialization Items to initialize ...................538
Maintenance .................401, 412
Power windows ....................179
Tire pressure w arning system
...........................................424
Inside rear view m irror ...166, 167
Instrument panel light control .92
Interior lights...........................356 Front interior light .................356
Rear interior light ..................356
Intuitive parking assist Function................................286
Warning message.................289
J
JackPositioning a floor jack .........409
Vehicle-equipped jack ..........475
Jack handle .............................475
Jam protection function Electronic roof sunshade ......186
Moon roof .............................182
Panoramic moon r oof ...........186
Power back door ..................140
Power windows ....................179

561Alphabetical Index
HIGHLANDER HV_U
K
Keyless entry Smart key system................. 146
Wireless remote control ....... 129
Keys Battery-saving function......... 147
Electronic key ....................... 128
If the electronic key does not operate properly ................. 489
If you lose your keys ............ 488
Key number plate ................. 128
Keyless entry........ 131, 136, 146
Mechanical key .................... 128
Power switch ........................ 213
Replacing the battery ........... 438
Warning buzzer .................... 146
Wireless remote control ....... 129
Knee airbags ............................. 34
L
Lane Tracing Assist (LTA) Operation ............................. 257
Warning messages............... 266
Language (multi-information dis- play) ................................. 98, 107
LATCH anchors ........................ 60
Lever Auxiliary catch lever ............. 408
Hood lock release lever........ 408
Shift lever ............................. 220
Turn signal lever ................... 223
Wiper lever ................... 235, 238
License plate lights Light switch .......................... 229
Replacing light bulbs ............ 443
Light bulbs Replacing ............................. 443
Lights Automatic High Beam system........................................... 232
Fog light switch .................... 235 Front interior lights................357
Front personal lights .............357
Headlight switch ...................229
Interior lights .........................356
Interior lights list ...................356
Rear interior lights ................357
Rear personal lights .............357
Replacing light bulbs ............443
Turn signal lever ...................223
Vanity lights ..........................382
Welcome light illumination con-
trol ......................................230
Lock steering column ............214
LTA (Lane Tracing Assist) Operation..............................257
Warning messages ...............266
Luggage cover ........................364
M
Maintenance Do-it-yourself maintenance ..406
General maintenance ...........402
Maintenance data .................504
Maintenance requirements ...400
Malfunction indicator lamp ....461
Menu icons ........................92, 102
Meter Clock ................................89, 92
Hybrid System Indicator .........90
Indicators ................................86
Instrument panel light control .92
Meter control switches....93, 102
Meters ....................................89
Multi-information display.92, 102
Settings ..........................98, 107
Warning lights .......................460
Warning message.................470
Mirrors Digital Rearview Mirror .........167
Inside rear view mirror ..........166
Outside rear view mirror defog-gers ............................338, 342