2020 TOYOTA HIGHLANDER HYBRID engine oil

4717-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
The warning lights and warning buzzers operate as follows depend-
ing on the content of the message. If a message indicates the need
for inspection by a dealer, have the vehicle inspected by your To y o t a
dealer immediately.
*: A buzzer sounds the first time a message is shown on the multi-informa-
tion display.
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check
the level of the engine oil, and add if
necessary.
This message may appear if the
vehicle is stopped on a slope. Move
the vehicle to a l evel surface and
check to see if the message disap-
pears.
Messages and warnings
Warning lightWarning
buzzer
*Warning
-Sounds
 Indicates an important situation, such as
when a system relate d to driving is mal-
functioning or that danger may result if
the correction procedure is not per-
formed
 Indicates a situation, such as when dam-
age to the vehicle or danger may result
Comes on or
flashesSounds
Indicates an importan t situation, such as
when the systems shown on the
multi-information display may be malfunc-
tioning
-Does not sound
 Indicates a condition, such as malfunc-
tion of electrical components, their condi-
tion, or indicates the need for
maintenance
 Indicates a situatio n, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly

4737-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
■If “Front Camera Unavailable”
or “Front Camera Unavailable
See Owner's Manual” is dis-
played
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.247,
466)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If “AWD System Overheated
Switching to 2WD Mode” or
“AWD System Overheated 2WD
Mode Engaged” is displayed
(AWD models)
This message may be displayed
when driving under extremely high
load conditions.
Drive the vehicle at low speeds and
stop the vehicle in a safe place with
the engine running until the mes-
sage is cleared.
If the message is not cleared, have
the vehicle inspected by your Toyota
dealer.
■If “Check Fuel Cap” is dis-
played
The fuel tank cap is not properly
installed. Correctly install the fuel
tank cap.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the dr iven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset. If necessary, per-
form maintenance. Please reset the
message after the maintenance is
performed. ( P.401)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been rese t.) Perform the
necessary maintenance. Please
reset the message after the mainte-
nance is performed. ( P.401)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low Stop in a Safe Place See Owner's Manual”
• “Oil Pressure Low Stop in a Safe
Place See Owner's Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner's
Manual”
• “Hybrid System Stopped”

5088-1. Specifications
HIGHLANDER HV_U
Rear
■Oil capacity (Drain and
refillreference
*)
*: The engine oil capacity is a refer-
ence quantity to be used when
changing the engine oil. Warm up
the engine and turn off the hybrid
system, wait more than 5 min-
utes, and check the oil level on
the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is
used in your Toyota vehicle. Use
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to
satisfy the following grade and
viscosity. Oil grade: API SN/RC multi-
grade engine oil
Recommended viscosity: SAE
0W-16
Outside temperature
SAE 0W-16 is the best choice
for good fuel economy and good
starting in cold weather.
If SAE 0W-16 is not available,
SAE 0W-20 oil may be used.
However, it must be replaced
Ty p ePermanent magnet synchronous
motor
Maximum output40 kW
Maximum torque89 ft•lbf (121 N•m, 12.3 kgf•m)
Hybrid battery (traction battery)
Ty p eNickel-Metal hydride battery
Vo l t a g e7.2 V/module
Capacity6.5 Ah (3HR)
Quantity40 modules
Nominal voltage288 V
Lubrication system
With filter4.8 qt. (4.5 L, 4.0 Imp.
qt.)
Without
filter4.4 qt. (4.2 L, 3.7 Imp.
qt.)

5098-1. Specifications
HIGHLANDER HV_U
8
Vehicle specifications
with SAE 0W-16 at the next oil
change.
Oil viscosity (0W-16 is explained
here as an example):
• The 0W in 0W-16 indicates the characteristic of the oil
which allows cold startability.
Oils with a lower value before
the W allow for easier starting
of the engine in cold weather.
• The 16 in 0W-16 indicates the viscosity characteristic of the
oil when the oil is at high tem-
perature. An oil with a higher
viscosity (one with a higher
value) may be better suited if the vehicle is operated at high
speeds, or under extreme
load conditions.
How to read oil container label:
API registered marks is added
to some oil containers to help
you select the oil you should
use.
Cooling system
Capacity
Gasoline
engine10.5 qt. (9.9 L , 8.7 Imp. qt.)
Power con-
trol unit2.0 qt. (1.9 L, 1.7 Imp. qt.)
Coolant type
Use either of the following:
 “Toyota Super Long Life Coolant”
 Similar high-quality et hylene glycol-based
non-silicate, non -amine, non-nitrite, and
non-borate coolant with long-life hybrid organic
acid technology
Do not use pla in water alone.
Ignition system (spark plug)
MakeDENSO FC16HR-Q8
Gap0.031 in. (0.8 mm)

5208-1. Specifications
HIGHLANDER HV_UGrade C corresponds to a level of
performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel
than the minimum
required by law. Warning: The temperature grades
of a tire assume tha
t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire infl ation pressure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km
under that condition
Maximum inflation pressure
The maximum cold inf lated pressure to
which a tire may be inflated, shown on the
sidewall of the tire
Recommended inflation pres-
sureCold tire inflation pressure recommended
by a manufacturer
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
hybrid transmission, power steering,
power brakes, power windows, power
seats, radio and heater, to the extent that
these items are available as fac-
tory-installed equipment (whether installed
or not)
Curb weight
The weight of a motor vehicle with stan-
dard equipment, including the maximum
capacity of fuel, oil and coolant, and if so
equipped, air conditioning and additional
weight optional engine

557Alphabetical Index
HIGHLANDER HV_U
Cruise control Dynamic radar cruise control with full-speed range .......... 270
Cup holders ............................ 361
Current fuel consumption94, 103
Curtain shield airbags ............. 34
Customizable features ........... 526
D
Daytime running light system229 Replacing light bulbs ............ 443
Defogger Outside rear view mirrors ... 338, 342
Rear window ................ 338, 342
Windshield.................... 338, 341
Differential Rear differential oil ............... 510
Digital Rearview Mirror .......... 167
Dimension ............................... 504
Dinghy towing ........................ 212
Display Dynamic radar cruise control with full-speed range .......... 270
Energy monitor ..................... 117
Head-up display ................... 112
Intuitive parking assist .......... 286
LTA (Lane Tracing Assist) ..... 262
Multi-informatio n display 92, 102
RCTA .................................... 294
Toyota Multi-operation touch 334
Warning message ................ 470
Distance until next engine oil change..................................... 91
Do-it-yourself maintenance ... 401
Door courtesy lights .............. 356
Door lock Back door ............................. 135
Side doors ............................ 131
Smart key system................. 146
Wireless remote control ....... 129 Doors
Automatic door locking and unlocking system ................134
Back door .............................135
Door glasses ........................179
Door lock ..............................135
Open door warning buzzer .132, 134
Outside rear view mirrors .....177
Rear door child-protectors ....134
Drive distance ...................96, 106
Drive information ..............96, 106
Driver’s seat position memory Driving position memory .......159
Memory recall function .........160
Drive-start control ..................191
Driving Break-in tips .........................191
Correct driving posture ...........25
Driving mode select switch ...316
Hybrid vehicle dri ving tips .....325
Procedures ...........................190
Winter drive tips....................327
Driving informatio n display ...93,
103
Driving mode select switch ...316
Driving position memory .......159 Memory recall function .........160
Driving range ....................94, 103
Driving support system informa- tion display......................96, 106
Dynamic radar cruise control with full-speed range............270Warning message.................279
E
ECB (Electronically Controlled Brake System).......................319
ECO Accelerator Guidance....94, 104
Eco drive mode .......................316
Eco score ..........................94, 104

558Alphabetical Index
HIGHLANDER HV_U
EDR (Event data recorder)......... 7
E-Four ...................................... 320
Elapsed time ..................... 96, 106
Electric motor (traction motor)71
Electric Power Steering (EPS) ............................................... 320Warning light ........................ 463
Electronic key ......................... 128 Battery-saving function......... 147
If the electronic key does not operate properly ................. 489
Replacing the battery ........... 438
Electronic roof sunshade Jam protection function ........ 186
Operation ............................. 185
Electronically Controlled Brake System (ECB) ....................... 319
Emergency flashers ............... 452
Emergency, in case of If a warning buzzer sounds .. 460
If a warning light turns on ..... 460
If a warning message is dis-played................................. 470
If the 12-volt battery is dis- charged .............................. 491
If the electronic key does not operate properly ................. 489
If the fuel filler door cannot be opened ............................... 488
If the hybrid sy stem will not start
........................................... 486
If the vehicle is trapped in rising water .................................. 453
If you have a flat tire ............. 474
If you lose your keys ............ 488
If you think something is wrong ........................................... 458
If your vehicle becomes stuck ........................................... 500
If your vehicle has to be stopped in an emergency................. 452 If your vehicle needs to be towed
...........................................455
If your vehicle ove rheats ......497
Energy monitor ....................... 117
Engine ACCESSORY mode . ............216
Compartment........................410
Engine switch .......................213
Hood .....................................408
How to start the hybrid system ...........................................213
Identification number ............506
If the hybrid sys tem will not start
...........................................486
If your vehicle has to be stopped in an emergency .................452
Ignition switch (power switch) ...........................................213
Overheating ..........................497
Power switch ........................213
Tachometer.............................89
Engine coolant Capacity ...............................509
Checking ..............................413
Preparing and checking before winter ..................................327
Engine coolant temperature gauge .......................................89
Engine oil Capacity ...............................508
Checking ..............................410
Preparing and checking before winter ..................................327
Warning light.........................461
Engine oil maintenance data .412
Engine switch (power switch)213 If your vehicle has to be stopped in an emergency .................452
EPS (Electric Po wer Steering)
...............................................320 Warning light.........................463
EV drive mode.........................218

562Alphabetical Index
HIGHLANDER HV_U
Outside rear view mirrors ..... 177
Vanity mirrors ....................... 382
Moon roof Door lock linked moon roof oper-ation ................................... 182
Jam protection function ........ 182
Operation ............................. 182
Multi Weather Lights Switch................................... 235
Multi-information display. 92, 102 Audio system-linked display . 96, 106
AWD Control .................. 97, 106
Driving information display ... 93, 103
Driving support system......... 107
Driving support system informa- tion display ................... 96, 106
Dynamic radar cruise control with full-speed range .......... 270
ECO Accelerator Guidance .. 94, 104
Eco score ....................... 94, 104
Energy monitor ....... 97, 106, 117
Fuel economy................. 94, 103
LTA (Lane Tracing Assist) ..... 262
Menu icons ..................... 92, 102
Meter control switches ... 93, 102
Navigation system-linked display ..................................... 96, 106
Pop-up display ............... 92, 102
Settings .......................... 98, 107
Suggestion function...... 101, 111
Tire pressure .......... 97, 106, 421
Vehicle information display... 96, 106
Warning message 101, 111, 470
N
Navigation system-linked display ................................. 96, 106, 115
Noise from under vehicle .......... 5 Normal mode...........................316
O
“ODO TRIP” switch ..................91
Odometer...................................91
Odometer and trip meter display
Display items ..........................91
“ODO TRIP” switch .................91
Oil Engine oil..............................508
Rear differential oil................510
Opener Back door .............................137
Fuel filler door.......................240
Hood .....................................408
Outer foot lights Replacing light bulbs ............443
Outside rear view mirrors Adjustment ...........................177
BSM (Blind Sport Monitor) ....280
Linked mirror function when reversing.............................177
Mirror position me mory.........159
Outside rear view mirror defog- gers ............................338, 342
RCTA function.......................294
Outside temperature ................89
Overheating.............................497
P
Panic mode .............................130
Panoramic moon roof Jam protection function ........186
Operation..............................185
Parking assist sens ors (intuitive
parking assist) ......................286
Parking brake Operation..............................224
Parking brake engaged warning buzzer.................................226
Warning light.........................467