2020 TOYOTA HIGHLANDER HYBRID oil

2614-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
tem provides assistance as nec-
essary by operating the steering
wheel in small amounts for a
short period of time to keep the
vehicle in its lane.
If the system detects that the steer-
ing wheel has not been operated
for a fixed amount of time or the
steering wheel is not being firmly
gripped, a warning is displayed on
the multi-information display and
the function is t emporarily can-
celed.
When the system de termines that
the vehicle might depart from its
lane and that the possibility of a col-
lision with an over taking vehicle in
the adjacent lane is high, the steer-
ing assist function will operate even
if the turn signals are operating.
*: Boundary between asphalt and
the side of the road, such as
grass, soil, or a curb
■Vehicle sway warning func-
tion
When the vehicle is swaying
within a lane, the warning
buzzer will sound and a mes-
sage will be displayed on the
multi-information display to alert
the driver.
■Lane centering function
This function is linked with
dynamic radar cruise control
with full-speed range and pro-
vides the required assistance by
operating the steering wheel to
keep the vehicle in its current
lane.
When dynamic radar cruise control
with full-speed range is not operat-
ing, the lane centering function
does not operate.
In situations where the white (yel-
low) lane lines are d ifficult to see or
are not visible, such as when in a

2634-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
Displayed when the multi-informa-
tion display is switched to the driv-
ing assist system information
display.
Indicates that steering wheel assis-
tance of the steering assist function
or lane centering function is operat-
ing.
Both outer sides of the lane are dis-
played: Indicates that steering
wheel assist of the lane centering
function is operating.
One outer side of the lane is dis-
played: Indicates that steering
wheel assist of the steering assist
function is operating.
Both outer sides of the lane are
flashing: Alerts the driver that their
input is necessary to stay in the
center of the lane (lane centering
function).
Lane departure alert function
display
Displayed when the multi-informa-
tion display is switched to the driv-
ing assist system information
display.
Inside of displayed lines is
white
Indicates that the system is rec-
ognizing white (yellow) lines or a
course
*. When the vehicle departs from its lane, the white
line displayed on the side the
vehicle departs from flashes
orange.
Inside of displayed lines is
black
Indicates that the system is not
able to recognize white (yellow)
lines or a course
* or is temporar-
ily canceled.
*: Boundary between asphalt and the side of the road, such as
grass, soil, or a curb
Follow-up cruising display
Displayed when the multi-informa-
tion display is swit ched to the driv-
ing assist system information
display.
Indicates that steering assist of the
lane centering function is operating
by monitoring the position of a pre-
ceding vehicle.
When the follow-up cruising display
is displayed, if t he preceding vehi-
cle moves, your ve hicle may move
in the same way. Always pay care-
ful attention to your surroundings
and operate the steering wheel as
necessary to correct the path of the
vehicle and ensure safety.

2644-5. Using the driving support systems
HIGHLANDER HV_U
■Operation conditions of each
function
●Lane departure alert function
This function oper ates when all of
the following cond itions are met.
• LTA is turned on.
• Vehicle speed is approximately 32
mph (50 km/h) or more.
*1
• System recognizes white (yellow) lane lines or a course*2. (When a
white [yellow] line or course*2 is
recognized on only one side, the
system will operat e only for the
recognized side.)
• Width of traffic lane is approxi- mately 9.8 ft. ( 3 m) or more.
• Turn signal lever is not operated.
(Except when another vehicle is in
the lane on the side where the
turn signal was operated)
• Vehicle is not being driven around a sharp curve.
• No system malfunctions are detected. ( P.266)
*1: The function opera tes even if the
vehicle speed is less than
approximately 32 mph (50 km/h)
when the lane centering function
is operating.
*2: Boundary between asphalt and the side of the road, such as
grass, soil, or a curb
●Steering assist function
This function oper ates when all of
the following conditions are met in
addition to the operation conditions
for the lane departure alert function.
• Setting for “Steering Assist” in
of the multi-information display is
set to “ON”. ( P.98, 107)
• Vehicle is not accelerated or decelerated by a fixed amount or
more.
• Steering wheel is not operated with a steering force level suitable
for changing lanes.
• ABS, VSC, TRAC and PCS are not operating. • TRAC or VSC is not turned off.
• Hands off steering wheel warning
is not displayed. ( P.265)
●Vehicle sway warning function
This function operates when all of
the following conditions are met.
• Setting for “Sway Warning” in of the multi-information display is
set to “ON”. ( P.98, 107)
• Vehicle speed is approximately 32 mph (50 km/h) or more.
• Width of traffic lane is approxi- mately 9.8 ft. (3 m) or more.
• No system malfunctions are
detected. ( P.266)
●Lane centering function
This function operates when all of
the following conditions are met.
• LTA is turned on.
• Setting for “Steering Assist” and “Lane Center” in of the
multi-information display are set to
“ON”. ( P.98, 107)
• This function recognizes white (yellow) lane lines or the position
of a preceding v ehicle (except
when the preceding vehicle is
small, such as a motorcycle).
• The dynamic radar cruise control with full-speed ran ge is operating
in vehicle-to-vehicle distance con-
trol mode.
• Width of traffic lane is approxi- mately 10 to 13 ft. (3 to 4 m).
• Turn signal lever is not operated.
• Vehicle is not being driven around a sharp curve.
• No system malfunctions are detected. ( P.266)
• Vehicle does not accelerate or decelerate by a fixed amount or
more.
• Steering wheel is not operated with a steering force level suitable
for changing lanes.
• ABS, VSC, TRAC and PCS are
not operating.
• TRAC or VSC is not turned off.
• Hands off steering wheel warning is not displayed. ( P.265)
• The vehicle is being driven in the

2654-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
center of a lane.
• Steering assist function is not operating.
■Temporary cancelation of func-
tions
●When operation conditions are no
longer met, a function may be
temporarily canceled. However,
when the operation conditions are
met again, operation of the func-
tion is automatically restored.
( P.264)
●If the operation conditions
( P.264) are no longer met while
the lane centering function is
operating, the buzzer may sound
to indicate that the function has
been temporarily canceled.
■Steering assist function/lane
centering function
●Depending on the vehicle speed,
lane departure situation, road con-
ditions, etc., the driver may not
feel the function is operating or
the function may not operate at
all.
●The steering control of the func-
tion is overridden by the driver’s
steering wheel operation.
●Do not attempt to test the opera-
tion of the steering assist function.
■Lane departure alert function
●The warning buzzer may be diffi-
cult to hear due to external noise,
audio playback, etc.
●If the edge of the course* is not
clear or straight, the lane depar-
ture alert function may not oper-
ate.
●It may not be possi ble for the sys-
tem to determine i f there is a dan-
ger of a collision with a vehicle in
an adjacent lane.
●Do not attempt to test the opera-
tion of the lane departure alert
function.
*: Boundary between asphalt and
the side of the road, such as grass, soil, or a curb
■Hands off steering wheel warn-
ing
In the following situations, a warning
message urging the driver to hold
the steering wheel and the symbol
shown in the illust ration are dis-
played on the multi-information dis-
play to warn the driver. The warning
stops when the sys tem determines
that the driver holds the steering
wheel. Always keep your hands on
the steering wheel when using this
system, regardless of warnings.
●When the system determines that
the driver is driving without hold-
ing the steering wheel while the
system is operating
If the driver continues to keep their
hands off of the steering wheel, the
buzzer sounds, the driver is warned
and the function is temporarily can-
celed. This warning also operates in
the same way when the driver con-
tinuously operates the steering
wheel only a s mall amount.
●When the system determines that
the vehicle may not turn and
instead depart from its lane while
driving around a curve
Depending on the vehicle condition
and road conditions, the warning
may not operate. Also, if the system
determines that the vehicle is driv-
ing around a curve, warnings will
occur earlier than during
straight-lane driving.
●When the system determines that
the driver is driving without hold-
ing the steering wheel while the

3274-6. Driving tips
HIGHLANDER HV_U
4
Driving
 Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the
12-volt battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Perform the following according
to the driving conditions:
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WA R N I N G
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use the LTA (Lane Trac-
ing Assist) system.
NOTICE
■Repairing or replacing snow
tires
Request repairs or replacement of
snow tires from Toyota dealers or
legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.
Before driving the vehicle

3324-6. Driving tips
HIGHLANDER HV_U
NOTICE
■To prevent water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The mal-
function indicator may come on,
and the vehicle may not be driv-
able.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transmission case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated in bra ke drums and
around brake di scs may affect
braking efficiency and may
damage brake system compo-
nents.
●Always perform a maintenance
inspection aft er each day of
off-road driving that has taken
you through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

3755-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
WA R N I N G
■Caution regarding interfer-
ence with electronic devices
People with implantable cardiac
pacemakers, cardiac resynchroni-
zation therapy pacemakers or
implantable cardioverter defibrilla-
tors, as well as any other electri-
cal medical device, should consult
their physician about the usage of
the wireless charger.
Operations of the wireless char-
ger may have an affect on medi-
cal devices.
■To prevent damage or burns
Observe the following precau-
tions.
Failure to do so may result in the
possibility of fire , equipment fail-
ure or damage, or burns due to
heat.
●Do not put any metallic objects
between the charging area and
the portable device while
charging.
●Do not attach me tallic objects,
such as aluminum stickers, to
the charging area.
●Do not cover the wireless char-
ger with a cloth or other object
while charging.
●Do not attempt t o charge porta-
ble devices whic h are not com-
patible with the Qi wireless
charging standard.
●Do not disassemble, modify or
remove the wireless charger.
●Do not apply force or impact to
the wireless charger.
NOTICE
■Conditions in which the wire-
less charger may not operate
correctly
In the following situations, the
wireless charger may not operate
correctly:
●When a portable device is fully
charged
●When there is a foreign object
between the charging area and
portable device
●When a portable device
becomes hot wh ile charging
●When a portable device is
placed on the wireless area with
its charging surface facing up
●When a portable device is not
centered on the charging area
●When the vehicle is near a TV
tower, electric po wer plant, gas
station, radio station, large dis-
play, airport or ot her facility that
generates strong radio waves or
electrical noise
●When the portable device is in
contact with, or is covered by
any of the following metallic
objects:
• Cards to which aluminum foil is attached
• Cigarette boxes that have alu- minum foil inside
• Metallic wallets or bags
• Coins
• Metal hand warmers
• Media such as CDs and DVDs
●When wireless keys (that emit
radio waves) other than those of
your vehicle are being used
nearby.

3946-1. Maintenance and care
HIGHLANDER HV_U
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.147)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such
as after driving or parking in hot
weather
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be re moved, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions