TABLE OF CONTENTS4
5-1. Using the air conditioning system
and defogger
Automatic air conditioning system............................. 348
Seat heaters/ seat ventilators ................ 357
5-2. Using the interior lights Interior lights list ................ 359
• Interior lights ................. 360
• Personal lights .............. 361
5-3. Using the storage features
List of storage features...... 362
• Glove box...................... 363
• Console box .................. 363
• Coin holder ................... 363
• Bottle holders ................ 364
• Cup holders .................. 365
• Auxiliary boxes.............. 366
• Open tray ...................... 367
Trunk features ................... 368
5-4. Other interior features Other interior features ....... 369
• Sun visors ..................... 369
• Vanity mirrors................ 369
• Power outlet .................. 370
• USB charging ports....... 371
• Wireless charger ........... 373
• Armrest ......................... 382
• Assist grips ................... 382
• Coat hooks.................... 383
Garage door opener .......... 384 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 392
Cleaning and protecting the vehicle interior ........... 395
6-2. Maintenance Maintenance requirements ................... 398
General maintenance ........ 401
Emission inspection and maintenance (I/M)
programs ......................... 405
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ...................... 406
Hood .................................. 408
Positioning a floor jack....... 409
Engine compartment ......... 410
12-volt battery .................... 418
Tires................................... 422
Tire inflation pressure ........ 437
Wheels............................... 440
Air conditioning filter .......... 442
Cleaning the hybrid battery (traction battery)
air intake vent and
filter.................................. 444
Electronic key battery ........ 449
Checking and replacing fuses ................................ 451
Light bulbs ......................... 454
5Interior features6Maintenance and care
5
1
9 7 6
5
4
3
2
8
7-1. Essential informationEmergency flashers .......... 468
If your vehicle has to be stopped in
an emergency ................. 469
If the vehicle is trapped in rising water .................. 470
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 471
If you think something is wrong .............................. 474
If a warning light turns on or a warning buzzer
sounds ............................ 475
If a warning message is displayed ..................... 485
If you have a flat tire .......... 491
If the hybrid system will not start ..................... 502
If the electronic key does not operate
properly ........................... 504
If the 12-volt battery is discharged ................... 507
If your vehicle overheats ........................ 514
If the vehicle becomes stuck................................ 518 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 522
Fuel information ................. 531
Tire information.................. 534
8-2. Customization Customizable features ....... 547
8-3. Items to initialize Items to initialize ................ 555
Reporting safety defects for U.S. owners ............................. 558
Seat belt instructions for Canadian owners
(in French)................................ 559
SRS airbag instructions for Canadian owners
(in French)................................ 560
What to do if... (Troubleshooting) ..................... 572
Alphabetical index ...................... 575
7When trouble arises8Vehicle specifications
9For owners
Index
For information regarding the equipment listed below, refer to “NAV-
IGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
• Navigation system
• Audio system
• Rear view monitor system• Toyota parking assist monitor
• Panoramic view monitor
• Connected services
8
The vehicle is equipped with sophisticated computers that will record certain
data, such as:
The recorded data varies according to the vehicle grade level and options
with which it is equipped.
These computers do not record conversations or sounds, and only record
images outside of the vehicle in certain situations.
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the AB S and pre-
collision system
• Images from the camera (available only when certain safety sys tems are
activated, which varies depending on the vehicle specifications).
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in this computer to diagnose m alfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Recorded image information can be erased by your Toyota dealer.
The image recording function can be disabled. However, if the f unction is
disabled, data from when the pre-collision system operates will not be avail-
able.
●To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/
.
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
To learn more about the vehicle data collected, used and shared by Toyota,
please visit www.toyota.com/privacyvts/
.
Vehicle data recordings
Usage of data collected through Safety Connect
(U.S. mainland only)
10
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/ perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when unde r the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judg ment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistake s that other
drivers or pedestrians might make and be ready to avoid acciden ts.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serio us injury to you,
your occupants or others.
■ General precaution regar ding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by p laying with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
431-1. For safe use
1
For safety and security
●For Safety Connect subscribers, if any of the following situations occur, the
system is designed to send an emergency call to the response center, noti-
fying them of the vehicle’s location (without needing to push t he “SOS” but-
ton) and an agent will attempt to speak with the occupants to a scertain the
level of emergency and assistance required. If the occupants are unable to
communicate, the agent automatically treats the call as an emer gency and
helps to dispatch the necessary emergency services. ( P. 73)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rearend collision.
■ SRS airbag deployment condi tions (SRS front airbags)
● The SRS front airbags will deploy i n the event of an impact tha t exceeds the
set threshold level (the level of force corresponding to an app roximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only th e seat belt pre-
tensioners will activate.
● The SRS front airbags for the front passenger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied.
■ SRS airbag deployment conditions (SRS side and curtain shield a irbags)
● The SRS side and curtain shield airbags will deploy in the even t of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/ h]).
● Both SRS curtain shield airbags may deploy in the event of a severe side
collision.
● Both SRS curtain shield airbags will deploy in the event of veh icle rollover.
● Both SRS curtain shield airbags may also deploy in the event of a severe
frontal collision.
73
1
For safety and security
1-3. Emergency assistance
■System componentsMicrophone
LED light indicators
“SOS” button
Safety Connect
: If equipped
Safety Connect is a subscription-based telematics service that
uses Global Positioning System ( GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at Toyota.com in the
United States, Toyotapr.com in Puerto Rico and Toyota.ca in
Canada. All use of the Safety Connect service is subject to suc h
then-applicable Terms and Conditions.
1
2
3
741-3. Emergency assistance
■Services
Subscribers have the following Safety Connect services available:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. ( P. 7 6 )
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the eve nt of vehicle theft. (P. 76)
● Emergency Assistanc e Button (“SOS”)
Connects drivers to response-center support. ( P. 7 6 )
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. (P. 7 7 )
■Subscription
After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you c an begin receiving services.
A variety of subscription terms are available for purchase. Con tact
your Toyota dealer, call the following appropriate Customer Exp eri-
ence Center or push the “SOS” button in your vehicle for furthe r
subscription details. • The United States 1-800-331-4331
• Canada 1-888-869-6828
• Puerto Rico 1-877-855-8377
751-3. Emergency assistance
1
For safety and security
■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
when Safety Connect is active and in use.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the contiguous United States only). Contact with the Safety Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or rec eive emer-
gency service support. Enrollment and Telematics Subscription S ervice
Agreement are required. A variety of subscription terms are ava ilable;
charges vary by subscription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin I slands.
For vehicles first sold in the U.S. Virgin Islands, no Safety C onnect services
will function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.
When the power switch is turned to ON mode, the red indicator l ight
comes on for 2 seconds then turns off. Afterward, the green ind icator
light comes on, indicating t hat the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
Safety Connect LED light Indicators