
391
6Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 392
Cleaning and protecting the vehicle interior ........... 395
6-2. Maintenance Maintenance requirements ................... 398
General maintenance........ 401
Emission inspection and maintenance (I/M)
programs......................... 405
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 406
Hood ................................. 408
Positioning a floor jack ...... 409
Engine compartment ......... 410
12-volt battery ................... 418
Tires .................................. 422
Tire inflation pressure ....... 437
Wheels .............................. 440
Air conditioning filter.......... 442
Cleaning the hybrid battery (traction battery) air intake
vent and filter .................. 444
Electronic key battery........ 449
Checking and replacing fuses ............................... 451
Light bulbs......................... 454

3996-2. Maintenance
6
Maintenance and care
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in rep lacement or if
a repair shop other than a Toyota dealer performs repairs, conf irm the war-
ranty coverage.
■ Resetting the message indicating maintenance is required
After the required maintenance is preformed according to the ma intenance
schedule, please reset the message.
To reset the message, perform the following procedure:
Select (4.2-inch display) or (7-inch display) on the multi-in formation
display using the meter control switches on the steering wheel.
( P. 111, 125)
4.2-inch display: Select “Vehicle Settings” and then press .
7-inch display: Select and then press and hold .
Select “Scheduled Maintenance” and then press .
Select “Yes” and then press .
A message will be displayed on the multi-information display wh en the
reset procedure has been completed.
■ Allow inspection and repairs to b e performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about th e operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will p romptly take
care of it.
1
2
3
4
5

4056-2. Maintenance
6
Maintenance and care
The OBD system determines that a problem exists somewhere in the
emission control system. Your vehicle may not pass the I/M test and
may need to be repaired. Contact your Toyota dealer to service the
vehicle.
● When the 12-volt battery is disconnected or discharged
Readiness codes that are set duri ng ordinary driving are erased.
Also, depending on your driving habits, the readiness codes may
not be completely set.
● When the fuel tan k cap is loose
The malfunction indicator lamp comes on indicating a temporary
malfunction and your vehicle m ay not pass the I/M test.
The error code in th e OBD system will not be cleared unless the vehi-
cle is driven 40 or more times.
Contact your Toyota dea ler to prepare the vehicle for re-testin g.
Emission inspection and maintenance (I/M)
programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnos tics) checks. The OBD system
monitors the operation of t he emission control system.
If the malfunction indicator lamp comes on
Your vehicle may not pass the I/M test in the following situations:
When the malfunction indicator lamp still remains on after sev-
eral driving trips
If your vehicle does not pass the I/M test

4136-3. Do-it-yourself maintenance
6
Maintenance and care
WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so c are
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable m anner. Do
not dispose of used oil and filters in household trash, in sewe rs or onto the
ground.
Call your Toyota dealer, service station or auto parts store fo r information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the v ehicle.
● Be sure the engine oil filler cap is properly tightened.
■ If oil is spilled on the engine cover
To prevent the engine cover from being damaged, remove any engine oil
from the engine cover as soon as possible using a neutral detergent.
Do not use an organic solvent such as brake cleaner.

4366-3. Do-it-yourself maintenance
NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valve
and transmitters and tire valve caps
●When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitters, contact your Toyota dealer as the tire pressure
warning valve and transmitters may be damaged if not handled co r-
rectly.
●Make sure to install the tire val ve caps. If the tire valve caps are not
installed, water may enter the valves of the tire pressure warn ing valve
and transmitters and the valves may become stuck.
●When replacing tire valve caps, d o not replace them with metal caps or
any tire valve caps other than s pecified, as they may become st uck.
■To avoid damage to the tire pressure warning valve and transmit -
ters
When a tire is repaired with liqui d sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sea lant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replac e the tire pressure warning valve and
transmitter when replacing the tire. ( P. 4 2 4 )
■Driving on rough roads
Take particular care when drivi ng on roads with loose surfaces or pot-
holes.
These conditions may cause losses in tire inflation pressure, reducing
the cushioning ability of the t ires. In addition, driving on ro ugh roads
may cause damage to the tires themselves, as well as the vehicl e’s
wheels and body.
■Low profile tires (vehicl es with 18-inch wheels)
Low profile tires may cause gre ater damage than usual to the tire wheel
when sustaining impact from the road surface. Therefore, pay at tention
to the following:
●Be sure to use proper tire inflation pressure. If tires are und er-inflated,
they may be damaged more severely.
●Avoid potholes, uneven pavement, curbs and other road hazards. Fail-
ure to do so may l ead to severe tire and wheel damage.
■If tire inflation pressure of e ach tire becomes low while drivi ng
Do not continue driving, or your t ires and/or wheels may be ruined.

4416-3. Do-it-yourself maintenance
6
Maintenance and care
WARNING
■When replacing wheels
●Do not use wheels that are a different size from those recommended in
the Owner’s Manual, as this may result in a loss of handling control.
●Never use an inner tube in a leaking wheel which is designed fo r a
tubeless tire. Doing so may resu lt in an accident, causing death or seri-
ous injury.
■When installing the wheel nuts
●Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tight ened,
leading to bolt or disc wheel damage. In addition, the oil or g rease can
cause the wheel nuts to loosen and the wheel may fall off, caus ing an
accident and resulting in death or serious injury. Remove any oil or
grease from the wheel bolts or wheel nuts.
NOTICE
■Replacing tire pressure warn ing valve and transmitters
●Because tire repair or replacement may affect the tire pressure warn-
ing valve and transmitters, make sure to have tires serviced by your
Toyota dealer or other qualified service shop. In addition, make sure to
purchase your tire pressure warning valve and transmitters at y our
Toyota dealer.
●Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valve and transmitters may not work prope rly
with non-genuine wheels.
●Be sure to install the wheel nuts with
the tapered ends facing inward.
Installing the nuts with the tapered
ends facing outward can cause the
wheel to break and eventually cause
the wheel to come off while driving,
which could lead to an accident
resulting in death o r serious injury.
Tapered
portion

4476-3. Do-it-yourself maintenance
6
Maintenance and care
■Scheduled maintenance of the air intake vent is necessary when
In some situations such as when the vehicle is used frequently or in heavy
traffic or dusty areas, the air intake vent may need to be clea ned more regu-
larly. For details, refer to “Schedule maintenance guide” or “O wner’s Manual
Supplement”.
■ Cleaning the air intake vent
●Dust in the air intake vent may interfere with the cooling of t he hybrid battery
(traction battery). If charging/discharging of the hybrid batte ry (traction bat-
tery) becomes limited, the distance that the vehicle can be dri ven using the
electric motor (traction motor) may be reduced and the fuel eco nomy may
be reduced.
Inspect and clean the air intake vent periodically.
● Improper handling of the air intake vent cover and filter may result in dam-
age to them. If you have any concerns about cleaning the filter , contact your
Toyota dealer.
■ If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is displayed on the multi-information display
● If this warning message is displayed on the multi-information d isplay,
remove the air intake vent cover and clean the filter. ( P. 444)
● After cleaning the air intake vent, start the hybrid system and check that the
warning message is no longer displayed.
After the hybrid system is started, it may be necessary to drive the vehicle
up to approximately 20 minutes before the warning message disap pears. If
the warning message does not disappear after driving for approp riately 20
minutes, have the vehicle inspected by your Toyota dealer.
WARNING
■When cleaning the air intake vent
● Do not use water or other liquids to clean the air intake vent. If water is
applied to the hybrid battery (traction battery) or other components, a mal-
function or fire may occur.
● Before cleaning the air intake vent, make sure to turn the power switch off
to stop the hybrid system.
■
When removing the air intake vent cover
Do not touch the service plug located near the air intake vent. ( P. 86)

471
7
When trouble arises
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.