TABLE OF CONTENTS4
5-1. Using the air conditioning system
and defogger
Automatic air conditioning system............................. 348
Seat heaters/ seat ventilators ................ 357
5-2. Using the interior lights Interior lights list ................ 359
• Interior lights ................. 360
• Personal lights .............. 361
5-3. Using the storage features
List of storage features...... 362
• Glove box...................... 363
• Console box .................. 363
• Coin holder ................... 363
• Bottle holders ................ 364
• Cup holders .................. 365
• Auxiliary boxes.............. 366
• Open tray ...................... 367
Trunk features ................... 368
5-4. Other interior features Other interior features ....... 369
• Sun visors ..................... 369
• Vanity mirrors................ 369
• Power outlet .................. 370
• USB charging ports....... 371
• Wireless charger ........... 373
• Armrest ......................... 382
• Assist grips ................... 382
• Coat hooks.................... 383
Garage door opener .......... 384 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 392
Cleaning and protecting the vehicle interior ........... 395
6-2. Maintenance Maintenance requirements ................... 398
General maintenance ........ 401
Emission inspection and maintenance (I/M)
programs ......................... 405
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ...................... 406
Hood .................................. 408
Positioning a floor jack....... 409
Engine compartment ......... 410
12-volt battery .................... 418
Tires................................... 422
Tire inflation pressure ........ 437
Wheels............................... 440
Air conditioning filter .......... 442
Cleaning the hybrid battery (traction battery)
air intake vent and
filter.................................. 444
Electronic key battery ........ 449
Checking and replacing fuses ................................ 451
Light bulbs ......................... 454
5Interior features6Maintenance and care
5
1
9 7 6
5
4
3
2
8
7-1. Essential informationEmergency flashers .......... 468
If your vehicle has to be stopped in
an emergency ................. 469
If the vehicle is trapped in rising water .................. 470
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 471
If you think something is wrong .............................. 474
If a warning light turns on or a warning buzzer
sounds ............................ 475
If a warning message is displayed ..................... 485
If you have a flat tire .......... 491
If the hybrid system will not start ..................... 502
If the electronic key does not operate
properly ........................... 504
If the 12-volt battery is discharged ................... 507
If your vehicle overheats ........................ 514
If the vehicle becomes stuck................................ 518 8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 522
Fuel information ................. 531
Tire information.................. 534
8-2. Customization Customizable features ....... 547
8-3. Items to initialize Items to initialize ................ 555
Reporting safety defects for U.S. owners ............................. 558
Seat belt instructions for Canadian owners
(in French)................................ 559
SRS airbag instructions for Canadian owners
(in French)................................ 560
What to do if... (Troubleshooting) ..................... 572
Alphabetical index ...................... 575
7When trouble arises8Vehicle specifications
9For owners
Index
For information regarding the equipment listed below, refer to “NAV-
IGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
• Navigation system
• Audio system
• Rear view monitor system• Toyota parking assist monitor
• Panoramic view monitor
• Connected services
801-4. Hybrid system
◆When stopped/during start off
The gasoline engine stops
* when the vehicle is stopped. During
start off, the electric motor (traction motor) drives the vehic le. At
slow speeds or when traveling down a gentle slope, the engine i s
stopped
* and the electric motor (tr action motor) is used.
When the shift lever is in N, the hybrid battery (traction batt ery) is
not being charged.
*: When the hybrid battery (traction battery) requires charging o r the
engine is warming up, etc., the gasoline engine will not automa tically
stop. ( P. 81)
◆During normal driving
The gasoline engine is predominantly used. The electric motor
(traction motor) charges the hybr id battery (traction battery) as nec-
essary.
◆When accelerating sharply
When the accelerator pedal is depressed heavily, the power of t he
hybrid battery (traction battery) is added to that of the gasol ine
engine via the electric motor (traction motor).
◆When braking (regenerative braking)
The wheels operate the electric motor (traction motor) as a pow er
generator, and the hybrid battery (traction battery) is charged.
When driving with the gasolin e engine stopped, a sound, which
changes in accordance with the driving speed, will be played in order
to warn people nearby of the vehicle’s approach. The sound will stop
when the vehicle speed exceeds approximately 22 mph (35 km/h).
Vehicle proximity notification system
811-4. Hybrid system
1
For safety and security
■Regenerative braking
In the following situations, kinetic energy is converted to electric energy and
deceleration force can be obtained in conjunction with the rech arging of the
hybrid battery (traction battery).
● The accelerator pedal is released while driving with the shift lever in D or S.
● The brake pedal is depressed while driving with the shift lever in D or S.
■ EV indicator
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions:
● During gasoline engine warm-up
● During hybrid battery (tr action battery) charging
● When the temperature of the hybrid battery (traction battery) i s high or low
● When the heater is switched on
■ Charging the hybrid batt ery (traction battery)
As the gasoline engine charges the hybrid battery (traction bat tery), the bat-
tery does not need to be charged from an outside source. Howeve r, if the
vehicle is left parked for a long time the hybrid battery (trac tion battery) will
slowly discharge. For this reason, be sure to drive the vehicle at least once
every few months for at least 30 minutes or 10 miles (16 km). I f the hybrid
battery (traction battery) becomes fully discharged and you are unable to start
the hybrid system, contact your Toyota dealer.
■ Charging the 12-volt battery
P. 510
■ After the 12-volt battery has discharged or when the terminal h as been
removed and installed during exchange, etc.
The gasoline engine may not stop even if the vehicle is being driven by the
hybrid battery (traction battery). If this continues for a few days, contact your
Toyota dealer. The EV indicator comes on when the
vehicle is driven using only the electric
motor (traction motor) or the gasoline
engine is stopped.
821-4. Hybrid system
■Sounds and vibrations sp ecific to a hybrid vehicle
There may be no engine sound or vibration even though the vehic le is able to
move with the “READY” indicator is illuminated. For safety, app ly the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid sy stem is
operating and are not a malfunction:
● Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) under the
rear seats when the hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emi tted from the
hybrid battery (traction battery), under the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the trunk lid is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vent. ( P. 84)
■ Vehicle proximity notification system
In the following cases, the vehicle proximity notification syst em may be diffi-
cult for surrounding people to hear.
● In very noisy areas
● In the wind or the rain
Also, as the vehicle proximity notification system is installed on the front of
the vehicle, it may be more difficult to hear from the rear of the vehicle com-
pared to the front.
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recyc ling and dis-
posal. Do not dispose of the vehicle yourself.
■ Customization
Some functions can be customized. ( P. 547)
831-4. Hybrid system
1
For safety and security
The illustration is an example for explanation and may differ from the
actual item.
Hybrid system precautions
Take care when handling the hybrid system, as it is a high volt -
age system (about 650 V at maximum) as well as contains parts
that become extremely hot when the hybrid system is operating.
Obey the warning labels attached to the vehicle.
Warning label
Service plug
Hybrid battery (traction bat-
tery)
High voltage cables (orange) Electric motor (traction motor)
Power control unit
Air conditioning compressor1
2
3
4
5
6
7
841-4. Hybrid system
There is an air intake vent under
the right side of the rear seat for
the purpose of cooling the hybrid
battery (traction battery). If the
vent becomes blocked, the hybrid
battery (traction battery) may
overheat, leading to a reduction in
the hybrid battery (traction bat-
tery) output.
When a certain level of impact is detected by the impact sensor , the
emergency shut off system blocks the high voltage current and stops
the fuel pump to minimize the ri sk of electrocution and fuel leakage. If
the emergency shut off system activates, your vehicle will not restart.
To restart the hybrid system , contact your Toyota dealer.
A message is automatically displ ayed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the
instructions. ( P. 485)
Hybrid battery (traction battery) air intake vent
Emergency shut off system
Hybrid warning message
851-4. Hybrid system
1
For safety and security
■If a warning light comes on, a warning message is displayed, or the 12-
volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dea ler.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at least enough gasoline to make the lo w fuel level
warning light ( P. 478) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
2.3 gal. [8.8 L, 1.9 Imp. gal.] when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when th e vehicle is
inclined.)
■ Electromagnetic waves
●High voltage parts and cables on hybrid vehicles incorporate el ectromag-
netic shielding, and therefore emit approximately the same amou nt of elec-
tromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
● Your vehicle may cause sound interference in some third party-p roduced
radio parts.
■ Hybrid battery ( traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.
■ Starting the hybrid system in an e xtremely cold environment (AXVH70
model
*)
When the hybrid battery (traction battery) is extremely cold (b elow approxi-
mately -22°F [-30°C]) under the influence of the outside temper ature, it may
not be possible to start the hybrid system. In this case, try to start the hybrid
system again after the temperature of the hybrid battery (traction battery)
increases due to the outside temperature increase etc.
*: The model code is indicated on the Certification Label. ( P. 523)