217
1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
PHONE
7
2. SOME BASICS
The hands-free system enables calls
to be made and received without hav-
ing to take your hands off the steering
wheel.
This system supports Bluetooth
®.
Bluetooth® is a wireless data system
that enables cellular phones to be used
without being connected by a cable or
placed in a cradle.
The operating procedure of the phone
is explained here.
When an Apple CarPlay connection is
established, phone functions will be
performed by Apple CarPlay instead of
the hands-free system.*
*: This function is not made available in some countries or areas.
WA R N I N G
● While driving, do not operate a cellular
phone.
● Your audio unit is fitted with Bluetooth
®
antennas. People with implantable car-
diac pacemakers, cardiac resynchroni-
zation therapy-pacemakers or
implantable cardioverter defibrillators
should maintain a reasonable distance
between themselves and the Bluetooth
®
antennas. The radio waves may affect
the operation of such devices.
● Before using Bluetooth
® devices, users
of any electrical medical device other
than implantable cardiac pacemakers,
cardiac resynchronization therapy-pace-
makers or implantable cardioverter
defibrillators should consult the manu-
facturer of the device for information
about its operation under the influence
of radio waves. Radio waves could have
unexpected effects on the operation of
such medical devices.
NOTICE
● Do not leave your cellular phone in the
vehicle. In particular, high temperatures
inside the vehicle may damage the cel-
lular phone.
INFORMATION
●This system is not guaranteed to oper-
ate with all Bluetooth® devices.
● If your cellular phone does not support
Bluetooth
®, this system cannot function.
● In the following conditions, the system
may not function:
• The cellular phone is turned off.
• The current position is outside the
communication area.
• The cellular phone is not connected.
• The cellular phone has a low battery.
● When using the hands-free system or
Bluetooth
® audio and Wi-Fi® hotspot
functions at the same time, the following
problems may occur:
• The Bluetooth
® connection may be
cut.
• Noise may be heard on the Bluetooth
®
audio playback.
• A noise may be heard during phone calls.
● Bluetooth
® uses the 2.4 GHz frequency
band. If both a Wi-Fi® connection and
Bluetooth® connection are being used
simultaneously, each connection may be
affected.
218
1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
INFORMATION
●If a Bluetooth® device is attempting to
connect to the vehicle while another
device is connected as a Bluetooth
®
audio device or connected using the
hands-free system or Wi-Fi® hotspot
function, the communication speed may
decrease or malfunctions may occur,
such as image distortion or audio skip-
ping. If a Bluetooth
® device is connected
to the system, the interference it may
cause will be reduced. When carrying a
device with its Bluetooth
® connection
enabled, make sure to register it to the
system and connect it or disable its
Bluetooth
® function.
● When a device is connected via
Bluetooth
®, the Bluetooth® icon on the
status bar will be displayed in blue.
( P.20)
220
1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
MICROPHONE
The microphone is used when talking
on the phone.
NOTICE
● Do not touch and put a sharp object to
the microphone. It may cause failure.
VOICE COMMAND SYSTEM
Press the talk switch to operate the
voice command system.
The voice command system and its list
of commands can be operated.
( P.138)
INFORMATION
●The other party’s voice will be heard
from the front speakers. The audio/
visual system will be muted during
phone calls or when hands-free voice
commands are used.
● Talk alternately with the other party on
the phone. If both parties speak at the
same time, the other party may not hear
what has been said. (This is not a mal-
function.)
● Keep call volume down. Otherwise, the
other party’s voice may be audible out-
side the vehicle and voice echo may
increase. When talking on the phone,
speak clearly towards the microphone.
● The other party may not hear you clearly
when:
• Driving on an unpaved road. (Making
excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning fan is loud.
• There is a negative effect on sound quality due to the phone and/or net-
work being used.
222
1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
3. PLACING A CALL USING THE Bluetooth® HANDS-FREE SYSTEM
1Display the phone top screen.
(P.216)
2Select “History” and select the de-
sired contact.
When the unknown contact screen is dis-
played, select the number.
The icons of call type are displayed.
: Missed call
: Incoming call
: Outgoing call
3Check that the “Dialing...” screen is
displayed.
After a Bluetooth® phone has been
registered, a call can be made using
the hands-free system. There are sev-
eral methods by which a call can be
made, as described below.
How to make a call listPage
By call history222
By favorites list223
By contacts list223
By keypad225
By home screen225
By e-mail/SMS/MMS233
By POI call*258
By voice command system138
*: Premium Audio only
BY CALL HISTORY
Up to 30 of the latest call history items
(missed, incoming and outgoing) can
be selected.
INFORMATION
● When making a call to the same number
continuously, only the most recent call is
listed in call history.
● When a phone number registered in the
contact list is received, the name is dis-
played.
● Number-withheld calls are also memo-
rized in the system.
● International phone calls may not be
made depending on the type of cellular
phone you have.
● The list should group together consecu-
tive entries with the same phone number
and same call type. For example, two
calls from Kay Rowles’s mobile would
be displayed as follows: Kay Rowles (2)
227
1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
PHONE
7
5. TALKING ON THE Bluetooth® HANDS-FREE SYSTEM
■BY KEYPAD
1Select “0 - 9”.
2Enter the desired number.
While talking on the phone, this screen
is displayed. The operations outlined
below can be performed on this
screen.
No.FunctionPage
Select to display the key-
pad to send tones.227
Select to send tones. This
button only appears when
a number that contains a
(w) is dialed in hands-free
mode.
228
Select to adjust your voice
volume that the other party
hears from their speaker.228
Select to mute your voice
to the other party.
*
Select to mute the naviga-
tion route guidance during
a phone call.
Select to change handset
modes between hands-
free and cellular phone.
Select to put a call on hold.
To cancel this function, se-
lect “Activate” .
Select to hang up the
phone.
*: Premium Audio only
INFORMATION
● Changing from hands-free call to cellular
phone call is not possible while driving.
● When cellular phone call is changed to
hands-free call, the hands-free screen
will be displayed and its functions can be
operated on the screen.
● Changing between cellular phone call
and hands-free call can be performed by
operating the cellular phone directly.
● Transferring methods and operations
will be different depending on the type of
Bluetooth
® phone you have.
● For the operation of the cellular phone,
see the manual that comes with it.
SENDING TONES
233
1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
PHONE
7
■EDITING QUICK REPLY MESSAG-
ES
1Select corresponding to the de-
sired message to edit.
2Select “OK” when editing is complet-
ed.
*: Premium Audio only
■CALLING FROM E-MAIL/SMS/MMS
MESSAGE DISPLAY
1Display the message screen.
(P.230)
2Select the desired message.
3Select , or press the switch on
the steering wheel.
If there are 2 or more phone numbers,
select the desired number.
4Check that the “Dialing...” screen is
displayed.
This operation cannot be performed
while driving.
INFORMATION
● To reset the edit quick reply messages,
select “Default”.
● Quick Message 1 (“I am driving and
will arrive in approximately [ETA]
minutes.”)*:
This message cannot be edited and will
automatically fill in [ETA] with the
navigation calculated estimated time of
arrival on the confirm message screen.
If there are waypoints set, [ETA] to the
next waypoint will be shown.
If there is no route currently set in the
navigation system, Quick Message 1
cannot be selected.
● Depending on the type of Bluetooth
®
phone used for receiving messages,
reply function may not be used.
CALLING THE MESSAGE
SENDER
Calls can be made to an e-mail/SMS/
MMS message sender’s phone num-
ber.
This operation can be performed while
driving.
245
PHONE
7
3. WHAT TO DO IF...
1. TROUBLESHOOTING
When using the hands-free system with a Bluetooth® device
If there is a problem with the hands-free system or a Bluetooth® device, first check
the table below.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The hands-free sys-
tem or Bluetooth® de-
vice does not work.
The connected de-
vice may not be a
compatible
Bluetooth
® cellular
phone.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
https://
www.toyota.com/
audio-multimedia i n t h e
United States, https://
www.toyota.ca/
connected in Canada,
and http://
www.toyotapr.com/
audio-multimedia in
Puerto Rico
The Bluetooth® ver-
sion of the connect-
ed cellular phone
may be older than
the specified ver-
sion.Use a cellular phone
with Bluetooth® ver-
sion 2.0 or higher (rec-
ommended: Ver. 4.2).48
248
3. WHAT TO DO IF...
When making/receiving a call
When using the phonebook
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
A call cannot be
made/received.Your vehicle is out
of the service area.Move to where
no longer appears on
the display.20
SymptomLikely causeSolution
Page
Cellular phoneThis
system
Phonebook data can-
not be transferred
manually/automati-
cally.
The profile version
of the connected
cellular phone may
not be compatible
with transferring
phonebook data.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
https://
www.toyota.com/
audio-multimedia i n t h e
United States, https://
www.toyota.ca/
connected in Canada,
and http://
www.toyotapr.com/
audio-multimedia in
Puerto Rico
Automatic contact
transfer function on
this system is set to
off.Set automatic contact
transfer function on this
system to on.
237
Passcode has not
been entered on the
cellular phone.Enter the passcode on
the cellular phone if re-
quested (default pass-
code: 1234).
Transfer operation
on the cellular
phone has not com-
pleted.Complete transfer op-
eration on the cellular
phone (approve trans-
fer operation on the
phone).