Page 329 of 536

3296-1. Maintenance and care
6
Maintenance and care
C-HR_OM_USA_OM10634U
NOTICE
■Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a h ard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ To prevent damage to th e windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and then the passenger side. When returning the
wipers to their original position, do so from the passenger sid e first.
■ When using a high pressure car wash
● When washing the vehicle, do not let water of the high pressure washer hit
directly or the vicinity of the camera. Due to the shock from t he high pres-
sure water, it is possible the device may not operate as normal .
● Do not bring the nozzle tip close to boots (rubber or resin man ufactured
cover), connectors or the following parts. The parts may be dam aged if
they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
● Keep the cleaning nozzle at least 11.9 in. (30 cm) away from th e vehicle
body. Otherwise resin section, such as moldings and bumpers, ma y be
deformed and damaged.
Also, do not continuously hold the nozzle in the same place.
● Do not spray the lower part of the windshield continuously.
If water enters the air conditioning system intake located near the lower
part of the windshield, the air conditioning system may not ope rate cor-
rectly.
■ When raising the windshield wiper arms
Make sure to hold the hook parts of the
wiper arms to raise them.
Do not hold only the wiper blades when
raising them, or it may cause deformation
of the wiper blades.
Hook parts
Page 338 of 536
3386-2. Maintenance
C-HR_OM_USA_OM10634U
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights • Do all of the lights come on?
Parking brake
• Does the parking brake switch operate nor-
mally?
• When parked on a slope and the parking brake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com- ing from the steering wheel.
ItemsCheck points
Page 410 of 536
4107-1. Essential information
C-HR_OM_USA_OM10634U
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to the
“ACC” position.
Vehicles with a smart key sys-
tem: To stop the engine, press
and hold the engine switch for
2 consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a s afe place by the road.4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
Q
WARNING
■If the engine has to be tu rned off while driving
● Power assist for the brakes and steering wheel will be lost, ma king the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
5
Page 414 of 536
4147-2. Steps to take in an emergency
C-HR_OM_USA_OM10634U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
Only the front towin g eyelets may be used.
Using a flatbed truck
Emergency towing
Page 416 of 536
4167-2. Steps to take in an emergency
C-HR_OM_USA_OM10634U
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being to wed
and start the engine.
If the engine does not start, turn the engine switch to the “ON ” position.
Vehicles with a smart key system: Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 1 9 1
■While towing
If the engine is not running, the power assist for the brakes a nd steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the luggage compartment. ( P. 437)
5
6
7
Page 417 of 536

4177-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10634U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Vehicles without a smart key system: Do not turn the engine switch to the
“LOCK” position.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
● Vehicles with a smart key system: Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
Page 418 of 536

4187-2. Steps to take in an emergency
C-HR_OM_USA_OM10634U
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is n ot strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Page 422 of 536

4227-2. Steps to take in an emergency
C-HR_OM_USA_OM10634U
(U.S.A.)
(Canada)
Malfunction indicator lamp (warning buzzer) Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic continuously variable transmission.
Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system.
Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
“RCTA OFF” indicator (if equipped)
When a buzzer sounds:
Indicates a malfunction in the RCTA (Rear Crossing Traffic
Alert) function
Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicates that the rear bumper around the radar sensor is
covered with dirt, etc. (P. 272)
Follow the instructions dis played on the multi-infor-
mation display. (P. 279)
Warning lightWarning light/Details/Actions