2020 TOYOTA C-HR ESP

741-3. Emergency assistance
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Safety Connect
■System components“SOS” button
LED light indicators
Microphone
: If equipped
Safety Connect is a subscription-based telematics service that
uses Global Positioning System ( GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at Toyota.com in the
United States, Toyotapr.com in Puerto Rico and Toyota.ca in
Canada. All use of the Safety Connect service is subject to suc h
then-applicable Terms and Conditions.

751-3. Emergency assistance
1
For safety and security
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Services
Subscribers have the following Safety Connect services availabl
e:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. ( P. 7 7 )
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the eve nt of vehicle theft. (P. 78)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 7 8 )
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. (P. 7 8 )
■Subscription
After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you c an begin receiving services.
A variety of subscription terms are available for purchase. Con tact
your Toyota dealer, call the following appropriate Safety Conne ct
response center or push the “SOS ” button in your vehicle for further
subscription details. • The United States
1-800-331-4331
• Canada
1-888-869-6828
• Puerto Rico
1-877-855-8377

761-3. Emergency assistance
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■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
when Safety Connect system is active and in use.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the contiguous United States only). Contact with the Safety Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or rec eive emer-
gency service support. Enrollment and Telematics Subscription S ervice
Agreement are required. A variety of subscription terms are ava ilable;
charges vary by subscription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin I slands.
For vehicles first sold in the U.S. Virgin Islands, no Safety C onnect services
will function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.

771-3. Emergency assistance
1
For safety and security
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When the engine switch is turned to the “ON” position (vehicles with-
out smart key system) or IGNITION ON mode (vehicles with smart
key system), the red indicator light comes on for 2 seconds the n turns
off. Afterward, the green indicator light comes on, indicating that the
service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
■Automatic Collision Notification
In case of either airbag deployme nt or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
Safety Connect LED light Indicators
Safety Connect services

781-3. Emergency assistance
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Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 00-
331-4331 in the United States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.

982. Instrument cluster
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The multi-information display is
operated using the meter control
switches.Return to the previous screen
Enter/set
Select an item/change pages
● Current fuel consumption ( bar type/numerical value)
*1
Displays the current rate of fuel consumption.
●Average fuel consumption (after reset*2/after start/after refuel)*1
Displays the average fuel consumption since the function was reset, the
engine was started, and the vehicle was refueled, respectively
Use the displayed average fuel consumption as a reference.
●Average vehicle speed (after reset*2/after start)*1
Displays the average vehicle speed since the function was reset and the
engine was started, respectively
● Elapsed time (after reset*2/after start)*1
Displays the elapsed time since the function was reset and the engine was
started, respectively
● Distance (range/after start)*1
Displays the estimated maximum distance that can be driven with the
quantity of fuel remaining and the distance driven after the engine was
started, respectively • This distance is computed based on your average fuel consumpti on. As
a result, the actual distance that can be driven may differ fro m that dis-
played.
• When only a small amount of fuel is added to the tank, the dis play may
not be updated.
When refueling, turn the engine switch off. If the vehicle is r efueled with-
out turning the engine switch off, the display may not be updat ed.
Operating the meter control switches
Drive information

1042. Instrument cluster
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WARNING
■Caution for use while driving
● When operating the multi-information display while driving, pay extra
attention to the safety of the area around the vehicle.
● Do not look continuously at the multi-information display while driving as
you may fail to see pedestrians, objects on the road, etc. ahea d of the
vehicle.
■ The information display at low temperatures
Allow the interior of the vehicle to warm up before using the liquid crystal
information display. At extremely low temperatures, the information display
monitor may respond slowly, and display changes may be delayed.
For example, there is a lag between the driver’s shifting and t he new gear
number appearing on the display. This lag could cause the drive r to down-
shift again, causing rapid and excessive engine braking and pos sibly an
accident resulting in death or injury.
■ Cautions during setting up the display
As the engine needs to be running during setting up the display , ensure that
the vehicle is parked in a place with adequate ventilation. In a closed area
such as a garage, exhaust gases including harmful carbon monoxi de (CO)
may collect and enter the vehicle. This may lead to death or a serious
health hazard.
NOTICE
■ While setting up the display
To prevent battery discharge, ensure that the engine is running while setting
up the display features.

1243-2. Opening, closing and locking the doors
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WARNING
■To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door opening and an occupant f alling out,
resulting in death or serious injury.
● Ensure that all doors are properly closed and locked.
● Do not pull the inside handle of the doors while driving.
Be especially careful for the front doors, as the doors may be opened
even if the inside lock buttons are in locked position.
● Set the rear door child-protector locks when children are seate d in the rear
seats.
■ When opening or closing a door
Check the surroundings of the vehicle such as whether the vehic le is on an
incline, whether there is enough space for a door to open and w hether a
strong wind is blowing.
When opening or closing the door, hold the door handle tightly to prepare
for any unpredictable movement.
■ When using the wireless remote control or key and operating the
power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the wireless remote control or
key. It is possible for children and other passengers to get ca ught in the
power window.
■ When closing the rear door
Take extra care to prevent your fingers,
etc., from being caught. Failure to do so
may result in death or serious injury.