2020 TOYOTA AVALON HYBRID phone

125
1. VOICE COMMAND SYSTEM OPERATION
VOICE COMMAND SYSTEM
4
1Press the talk switch.
Voice guidance for the voice command
system can be skipped by pressing the
talk switch.
2If this screen is displayed, select “OK”
or press the talk switch.
 For details about this screen: P.126
3After hearing a beep, say a supported
command.
 To display sample commands of the
desired function, say the desired function
or select the desired function button. To
display more commands, select “More
Commands” .
 Registered POIs, registered names in the
contacts list etc., can be said in the place
of the “<>” next to the commands.
( P.129)
For example: Say “Find a restaurant” ,
“Call John Smith” etc.
INFORMATION
●Voice commands may not be recognized
if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while voice
commands are spoken.
• The fan speed of the air conditioning system is set at high.
• The air conditioning vents are turned towards the microphone.
● In the following conditions, the system
may not recognize the command prop-
erly and using voice commands may not
be possible:
• The command is incorrect or unclear.
Note that certain words, accents or
speech patterns may be difficult for the
system to recognize.
• There is excessive background noise, such as wind noise.
● Normally, it is necessary to wait for a
beep before saying a command. To
enable the ability to talk over prompts
and say commands before the beep,
enable the voice prompt interrupt func-
tion. ( P. 6 8 )
● This system may not operate immedi-
ately after the engine switch is
in ACCESSORY or IGNITION ON
mode.
VOICE COMMAND SYSTEM
OPERATION
The voice command system is operat-
ed by saying commands which corre-
spond to a supported function. To
display examples of commands for
supported functions, select a function
button on the screen after starting the
voice command system.
Selecting “Help” or saying “Help”
prompts the voice command system to
offer examples of commands and oper-
ation methods.

127
1. VOICE COMMAND SYSTEM OPERATION
VOICE COMMAND SYSTEM
41Select .
2Speak to the system.
Words recognized through your speech
will be displayed. To confirm the entered
text, select “OK”.
DICTATION FUNCTION
(ENGLISH ONLY)*
Text messages can be written using
the dictation function.
To use the dictation function, a sub-
scription to the Toyota Entune is nec-
essary. Contact your Toyota dealer for
details.
INFORMATION
● A keyboard screen will not be displayed
when the vehicle is being driven.
● Text message reply with the dictation
function may not be available depending
on the type of cellular phone.
*: Entune Premium Audio with DCM only

131
1. VOICE COMMAND SYSTEM OPERATION
VOICE COMMAND SYSTEM
4
Phone*1
While in a phone call*
 While incoming message not ification is displayed*
1, 2
CommandAction
“Call ”*2Places a call to the specified contact from the phone book
“Call ”*2Places a call to the specified phone type of the contact
from the phone book
“Dial ”Places a call to the specified phone number
“Redial”Places a call to the phone number of the latest outgoing
call
“Call back”Places a call to the phone num ber of latest incoming call
“Show recent calls”Displays the call history screen
“Send a message to ”Sends a text message to specified contact from the
phone book
*
1: When an Apple CarPlay connection is established, this voice commands will be unavailable.
*2: If the system does not recognize the name of a contact, create a voice tag. (P.220) The
name of a contact can also be re cognized by adding a voice tag.
CommandAction
“Send ”Sends DTMF tones has specified
“Mute”Mutes the microphone (far side cannot hear the conver-
sation)
“Unmute”Unmutes the microphone
*: When an Apple CarPlay connecti on is established, this voice commands will be unavailable.
CommandAction
“Read message”Reads the incoming message over the vehicle speakers
“Ignore”Ignores the incoming message notification
“Reply”Initiates sending a reply to the incoming message
“Call”Places a call to the phone number of incoming message
*
1: Full screen message notification must be turned on within the phone settings ( P.212)
*2: When an Apple CarPlay connection is established, this voice commands will be unavailable.

134
2. MOBILE ASSISTANT OPERATION
1. MOBILE ASSISTANT
Type A
1Press and hold the talk switch on the
steering wheel until Mobile Assistant
screen is displayed.
 Type B
1Press and hold the switch on the
steering wheel until Mobile Assistant
screen is displayed.
2Mobile Assistant can be used only
when the following screen is displayed.
 Type A: To cancel the Mobile Assistant,
select “Cancel”, or press and hold the
talk switch on the steering wheel.
Type B: To cancel the Mobile Assistant,
select “Cancel”, or press and hold the
switch on the steering wheel. 
Type A: To restart the Mobile Assistant for
additional commands, press the talk
switch on the steering wheel.
Type B: To restart the Mobile Assistant for
additional commands, press the
switch on the steering wheel.
• Mobile Assistant can only be restarted
after the system responds to a voice
command.
• After saying a command, the Mobile Assistant function will automatically end
to complete the requested action.
The Mobile Assistant function is a
voice input assist function. Mobile
Assist supports the Siri Eyes Free
Mode and Google App. (Google App
can be used only the corresponding
device.) Instructions can be spoken
into the vehicle microphone as if
speaking a command to the phone.
The content of the request is then
interpreted by the phone and the result
is output from the vehicle speakers. To
operate the Mobile Assistant, a
compatible device must be registered
and connected to this system via
Bluetooth
®. ( P.43)
When an Apple CarPlay connection is
established, this function will be
unavailable.
 The volume of the Mobile Assistant can
be adjusted using the “PWR VOL” knob
or steering wheel volume control
switches. The Mobile Assistant and
phone call volumes are synchronized.
INFORMATION
● The available features and functions
may vary based on the iOS/Android ver-
sion installed on the connected device.
● While a phone call is active, the Mobile
Assistant cannot be used.
● If using the navigation feature of the cel-
lular phone, ensure the active audio
source is Bluetooth
® audio or iPod in
order to hear turn by turn direction
prompts.
● Wait for the listening beeps before using
the Mobile Assistant.
● The Mobile Assistant may not recognize
commands in the following situations:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while the
Mobile Assistant is being used.
• The fan speed of the air conditioning system is set at high.
• The air conditioning vents are turned toward the microphone.

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193
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3
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1. QUICK REFERENCE ................... 194
2. SOME BASICS ............................ 195
REGISTERING/CONNECTING A Bluetooth® PHONE ........................... 196
USING THE PHONE SWITCH/ MICROPHONE ................................. 196
VOICE COMMAND SYSTEM .............. 197
LINKING MULTI-INFORMATION DISPLAY ........................................... 198
ABOUT THE CONTACTS IN THE CONTACT LIST ........................ 198
WHEN SELLING OR DISPOSING OF THE VEHICLE............................. 198
3. PLACING A CAL L USING THE
Bluetooth® HANDS-FREE
SYSTEM..................................... 199
BY CALL HISTORY ............................. 199
BY FAVORITES LIST .......................... 200
BY CONTACTS LIST .......................... 200
BY KEYPAD ........................................ 202
BY HOME SCREEN ............................ 202
4. RECEIVING A CALL USING THE Bluetooth® HANDS-FREE
SYSTEM..................................... 203
INCOMING CALLS .............................. 203
5. TALKING ON THE Bluetooth®
HANDS-FREE SYSTEM ........... 204
INCOMING CALL WAITING ................ 206
6. Bluetooth® PHONE
MESSAGE FUNCTION ............. 207
DISPLAYING THE MESSAGE
SCREEN ........................................... 207
RECEIVING A MESSAGE ................... 207
CHECKING RECEIVED MESSAGES ...................................... 208
REPLYING TO A MESSAGE (DICTATION REPLY) ........................ 209
REPLYING TO A MESSAGE (QUICK REPLY) ................................ 209
CALLING THE MESSAGE SENDER ........................................... 210
1. PHONE SETTINGS ..................... 212
PHONE SETTINGS SCREEN ............. 212
SOUND SETTINGS SCREEN ............. 212
NOTIFICATION SETTINGS
SCREEN ........................................... 213
CONTACT/CALL HISTORY SETTINGS SCREEN......................... 214
MESSAGE SETTINGS SCREEN ........ 221
1. TROUBLESHOOTING ................ 222
1
PHONE OPERATION
(HANDS-FREE SYSTEM
FOR CELLULAR PHONES)
2SETUP
3WHAT TO DO IF...
PHONE

194
1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
1. QUICK REFERENCE
The phone top screen can be reached by the following methods:
From the “PHONE” button
Press the “PHONE” button.
From the “MENU” button
Press the “MENU” button, then select “Phone” .
FunctionPage
Bluetooth® hands-free sys-
tem operation
Registering/connecting a Bluetooth® phone43
Placing a call using the Bluetooth® hands-free system199
Receiving a call using the Bluetooth® hands-free sys-
tem203
Talking on the Bluetooth® hands-free system204
Message functionUsing the Bluetooth® phone message function207
Setting up a phonePhone settings212
Bluetooth® settings47

195
1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
PHONE
7
2. SOME BASICS
The hands-free system enables calls
to be made and received without hav-
ing to take your hands off the steering
wheel.
This system supports Bluetooth
®.
Bluetooth® is a wireless data system
that enables cellular phones to be used
without being connected by a cable or
placed in a cradle.
The operating procedure of the phone
is explained here.
When an Apple CarPlay connection is
established, phone functions will be
performed by Apple CarPlay instead of
the hands-free system.
WA R N I N G
● While driving, do not operate a cellular
phone.
● Your audio unit is fitted with Bluetooth
®
antennas. People with implantable car-
diac pacemakers, cardiac resynchroni-
zation therapy-pacemakers or
implantable cardioverter defibrillators
should maintain a reasonable distance
between themselves and the Bluetooth
®
antennas. The radio waves may affect
the operation of such devices.
● Before using Bluetooth
® devices, users
of any electrical medical device other
than implantable cardiac pacemakers,
cardiac resynchronization therapy-pace-
makers or implantable cardioverter
defibrillators should consult the manu-
facturer of the device for information
about its operation under the influence
of radio waves. Radio waves could have
unexpected effects on the operation of
such medical devices.
NOTICE
● Do not leave your cellular phone in the
vehicle. In particular, high temperatures
inside the vehicle may damage the cel-
lular phone.
INFORMATION
●This system is not guaranteed to oper-
ate with all Bluetooth® devices.
● If your cellular phone does not support
Bluetooth
®, this system cannot function.
● In the following conditions, the system
may not function:
• The cellular phone is turned off.
• The current position is outside the
communication area.
• The cellular phone is not connected.
• The cellular phone has a low battery.
● When using the hands-free system or
Bluetooth
® audio and Wi-Fi® Hotspot
functions at the same time, the following
problems may occur:
• The Bluetooth
® connection may be
cut.
• Noise may be heard on the Bluetooth
®
audio playback.
• A noise may be heard during phone calls.
● Bluetooth
® uses the 2.4 GHz frequency
band. If both a Wi-Fi® connection and
Bluetooth® connection are being used
simultaneously, each connection may be
affected.
● If a Bluetooth
® device is attempting to
connect to the vehicle while another
device is connected as a Bluetooth
®
audio device or connected using the
hands-free system or Wi-Fi® Hotspot
function, the communication speed may
decrease or malfunctions may occur,
such as image distortion or audio skip-
ping. If a Bluetooth
® device is connected
to the system, the interference it may
cause will be reduced. When carrying a
device with its Bluetooth
® connection
enabled, make sure to register it to the
system and connect it or disable its
Bluetooth
® function.
● When a device is connected via Blue-
tooth
®, the Bluetooth® icon on the status
bar will be displayed in blue. ( P. 2 0 )

196
1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
Registering an add itional device
1Display the phone top screen.
(P.194)
2Select “Select Device” .
3Select “Add Device” .
When another Bluetooth® device is con-
nected, a confirmation screen will be dis-
played. To disconnect the Bluetooth
®
device, select “Yes”.
 Up to 5 Bluetooth® devices can be regis-
tered to the system. If the maximum num-
ber of devices are registered, registration
cannot be performed from the phone top
screen.
4Follow the steps in “REGISTERING A
Bluetooth
® PHONE FOR THE FIRST
TIME” from “STEP 5”. ( P.43)
 Selecting a registered device
1Display the phone top screen.
(P.194)
2Select “Select Device” .
3Select the desired device to be con-
nected.
4Check that a confirmation screen is
displayed when the connection is com-
plete.
If an error message is displayed, follow
the guidance on the screen to try again. Phone switch
 If the switch is pressed during a call, the
call will end.
 If the switch is pressed when an incoming
call is received, the call will be answered.
 If the switch is pressed when a call waiting
call is received, the waiting call will be
answered.
 If the switch is pressed when an Apple
CarPlay connection is established, the
Apple CarPlay phone application will be
displayed on t he system screen.
REGISTERING/CONNECTING
A Bluetooth® PHONE
To use the hands-free system for cellu-
lar phones, it is necessary to register a
cellular phone with the system.
( P.43)
CONNECTING A Bluetooth®
DEVICE
Bluetooth® PHONE CONDITION
DISPLAY
The condition of the Bluetooth
® phone
appears on the upper right side of the
screen. ( P.20)
USING THE PHONE SWITCH/
MICROPHONE
STEERING SWITCH
By pressing the phone switch, a call
can be received or ended without tak-
ing your hands off the steering wheel.