2020 TOYOTA AVALON HYBRID service

292
1. Toyota Entune-OVERVIEW
Toyota Entune App Suite Connect does
not require an activation fee or monthly
recurring fees.
 Services requiring a separate contract can
also be used.*
*: For details, refer to
http://www.toyota.com/Entune/
or call
1-800-331-4331 in the United States,
http://www.toyota.ca/entune
or call
1-888-869-6828 in Canada, and
http://www.toyotapr.com/entune
or call
1-877-855-8377 in Puerto Rico.
 Toyota Entune App Suite Connect is avail-
able in the contiguous United States,
Washington D.C., Alaska, Hawaii, Puerto
Rico and Canada.
 Toyota Entune App Suite Connect is not
available in the United States Virgin
Islands. 
The following personal data can be
deleted and returned to their default set-
tings:
• Downloaded contents
• Radio stations that were listened to
BEFORE USING THE
FUNCTION
The required operations to activate ap-
plications and connect a smart phone
to the system, and the registration
steps for the Toyota Entune App Suite
Connect are explained in this section.
SUBSCRIPTION
AVAILABILITY OF FUNCTION
INFORMATION
●Data usage fees may apply while using
Toyota Entune App Suite Connect func-
tion. Confirm data usage fees before
using this function.
● For details regarding operation of the
Toyota Entune App Suite Connect and
the applications, refer to
http://www.toyota.com/Entune/
in the
United States,
http://www.toyota.ca/entune
in Canada,
and http://www.toyotapr.com/entune in
Puerto Rico.
● These functions are not made available
in some countries or areas. Availability
of functions of the Toyota Entune App
Suite Connect service is dependent on
network reception level.
INITIALIZING PERSONAL
DATA
The personal data used in applications
can be reset. ( P.67)
INFORMATION
●Once initialized, the data and settings
will be erased. Pay much attention when
initializing the data.

294
1. Toyota Entune-OVERVIEW
3. TYPE B: FUNCTION ACHIEVED BY USING DCM AND THE SYSTEM*
The functionality of Destination Assist Connect, Toyota Entune Service Connect,
Dynamic Navigation, and Wi-Fi
® Hotspot is made possible through the shared
work of the DCM and the system.
These are subscription-based tele matics services that use Global Positioning Sys-
tem (GPS) data and embedded cellular technology to provide safety and security
as well as convenience features.
These services are available by subscription on select, telemat ics hardware-
equipped vehicles and supported by the Toyota Entune center, wh ich operates 24
hours a day, 7 days a week.
For details about:
• Dynamic Navigation P.245, 256, 286
•Wi-Fi® Hotspot P. 5 5
*: Vehicles with DCM

295
1. Toyota Entune-OVERVIEW
Toyota Entune
9
After you have signed the Telematics Sub-
scription Service Agreement and are
enrolled, you can begin receiving ser-
vices. A variety of subscription terms are
available. Contact your Toyota dealer, or
call 1-800-331-4331 in the United States,
1-888-869-6828 in Canada, and
1-877-855-8377 in Puerto Rico, for further
subscription details. ( P.292)
 Destination Assist Connect is available in
the contiguous United States, Washington
D.C., Puerto Rico, Hawaii, Canada, and
limited areas of Alaska for vehicles that
contain the appropriate map data.
 Destination Assist Connect is not avail-
able in the United States Virgin Islands.
 Dynamic Navigation is available in the
contiguous United States, Washington
D.C. and Alaska.
 Dynamic Navigation is not available in
Puerto Rico, Canada, and in the United
States Virgin Islands.
 Wi-Fi
® Hotspot is available in the contigu-
ous United States, Washington D.C.,
Alaska and Hawaii.
 Wi-Fi
® Hotspot is not available in Puerto
Rico, Canada, and in the United States
Virgin Islands. 
Toyota Entune Service Connect is avail-
able in the contiguous United States,
Washington D.C., and Alaska.
 Toyota Entune Service Connect is not
available in Puerto Rico, Canada, and the
United States Virgin Islands.
BEFORE USING THE
FUNCTION
SUBSCRIPTION
AVAILABILITY OF FUNCTIONS
INFORMATION
● Availability of functions of the Toyota
Entune Service Connect is dependent
on network reception level.
Toyota Entune Service
Connect
Toyota Entune Service Connect uses
DCM to collect and transmit vehicle
data that allows Toyota to provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Campaigns,
Current Vehicle Alerts, Required Main-
tenance, and Vehicle Condition Status)
 Maintenance Notifications
 Vehicle Alert Notifications
For details about this service and how
to register, refer to
http://www.toyota.com/Entune/
.
AVAILABILITY OF FUNCTION

296
1. Toyota Entune-OVERVIEW
From the “MENU” button
1Press the “MENU” button.
2Select “Destination” . 
From the “MAP” button
1Press the “MAP” button.
2Select .
3Select “Dest Assist”.
4When an agent comes on the line, tell
the agent the address, business name,
or the type of P OI or service.
To adjust the call volume, select “-” or
“+”, or use the volume switch on the
steering wheel during the call.
 To hang up the phone, select “End” or
press the switch on the steering
wheel.
5After the agent helps you determine
your location of choice, select the
screen button of the desired action.
“Save” : Select to register as a memory
point.
“Go” : Select to set as a destination.
:Select to call the registerednumber.
Destination Assist Connect*
Destination Assist Connect provides
you with live assistance for finding des-
tinations via the Toyota Entune center.
You can request either a specific busi-
ness, address, or ask for help locating
your desired destination by category,
such as restaurants, gas stations,
shopping centers or other Points of In-
terest (POI).
After you tell the agent your choice of
destination, its coordinates are sent
wirelessly to your vehicle’s navigation
system.
INFORMATION
● The hands-free system cannot be used
while Destination Assist Connect is
being used.
MAKE A CALL WITH
Destination Assist Connect
*: Entune Premium Audio only

297
1. Toyota Entune-OVERVIEW
Toyota Entune
9
4. TYPE C: FUNCTION ACHIEVED BY USING DCM*
Safety Connect
The functionality of Safety Connect is made possible by the use of a DCM.
For details, refer to “OWNER’S MANUAL”.
INFORMATION
●Free/Open Source Software Information
This product contains Free/Open Source Software (FOSS).
The license information and/or the source code of such FOSS can be found at the follow-
ing URL. https://www.toyota.com/opensource/dcm
● Exposure to radio frequency signals:
The Toyota Entune system installed in your vehicle includes a l ow power radio transmitter
and receiver. The system receive s and also sends out radio frequency (RF) signals.
● In August 1996, the Federal Communications Commission (FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those guidelines are consistent
with the safety standards previously set by both U.S. and inter national standards bodies.
• ANSI (American National Standards Institute) C95.1 [1992]
• NCRP (National Council on Radiation Protection and Measurement) Report 86 [1986]
• ICNIRP (International Commission on Non-Ionizing Radiation Pro tection) [1996]
● These standards are based on comprehensive and periodic evaluat ions of the relevant
scientific literature. Over 120 scientists, engineers, and physicians from universities, gov-
ernment health agencies, and industry reviewed the available bo dy of research to
develop the ANSI Standard (C95.1).
● The design of Toyota Entune system complies with the FCC guidelines in addition to
those standards.
● Contact with the Toyota Entune center is dependent upon the tel ematics device being in
operative condition, cellular connection availability, navigation map data, and GPS satel-
lite signal reception, which can limit the ability to reach the Toyota Entune center or
receive support. Enrollment and Telematics Subscription Service Agreement required. A
variety of subscription terms are available; charges vary by subscription term selected.
● The Toyota Entune center offers support in multiple languages.
● Select Safety Connect-subscribed vehicles are capable of communicating vehicle infor-
mation. Please see the terms and conditions for additional deta ils.
Owners who do not wish to have their vehicle transmit this info rmation can opt out at the
time of enrollment or by calling 1-800-331-4331 in the United S tates, 1-888-869-6828 in
Canada, and 1-877-855-8377 in Puerto Rico, and following the prompts for Safety Con-
nect.
● For further details about the service, contact your Toyota deal er.
● Toyota Entune functions are not subject to section 255 of the T elecommunications Act
and the system is not TTY compatible.
*: Vehicles with DCM

299
1. Toyota Entune-OVERVIEW
Toyota Entune
9
After you sign the Telematics Subscription Service Agreement (s ee the Safety Con-
nect section in “OWNER’S MANUAL”), download the Toyota Entune R emote Connect
app from your smart phone’s app store, and register within the app (or enroll and
complete registration at the dealer), you can begin using these services.
 A variety of subscription terms are available. Contact your Toy ota dealer, or call
1-800-331-4331 for further subscription details.
 Toyota Entune Remote Connect is available in the contiguous Uni ted States, Wash-
ington D.C. and Alaska.
 Toyota Entune Remote Connect is not available in Puerto Rico, Canada, and in the
United States Virgin Islands.
Toyota Entune Remote Connect
Toyota Entune Remote Connect is a smart phone application that lets you view and
remotely control certain aspects of your vehicle.
For details about the functions and services of this applicatio n, refer to
http://www.toyota.com/Entune/
in the United States, http://www.toyota.ca/entune i n
Canada, and http://www.toyotapr.com/entune
in Puerto Rico.
SUBSCRIPTION
AVAILABILITY OF FUNCTION
INFORMATION
● Availability of functions of the Toyota Entune Remote Connect s ervice is dependent on
network reception level.
● Toyota Entune Remote Connect should only be used by authorized users.
● Laws in some communities may require that the vehicle be within view of the user when
operating Toyota Entune Remote Connect.
In some states, use of Toyota Entune Remote Connect may violate state or local laws.
Before using Toyota Entune Remote Connect, check your state and local laws.
● Any malfunction of the vehicle should be repaired by your Toyota dealer.
● Toyota Entune Remote Connect is designed to work at temperature s above approxi-
mately -22 F (-30 C). This specification is related to the Toyota Entune Remote C onnect
operation, but is dependent on the vehicle’s operating temperat ure range which may be
different.
● Content is subject to change without notice.
● Additional information can be found at http://www.toyota.com/Entune/
in the United
States, http://www.toyota.ca/entune in Canada, and http://www.toyotapr.com/entune in
Puerto Rico.

300
2. Toyota Entune OPERATION
1. Toyota Entune App Suite Connect
From the “MENU” button
1Press the “MENU” button.
2Select “Apps” . 
From the “APPS” button
1Press the “APPS” button.
2Select “Apps” .
If a specific application screen is dis-
played, select “Apps” again.
3Select the desired application screen
button.
: Select to activate an application.
“Update”: Select to update the applica-
tions. ( P.301)
“App Catalog” : Select to change the or-
der of the applications. ( P.301)
: Displays the number of new noti-
fications for the application
USING Toyota Entune App
Suite Connect
App Suite is a function that enables
certain apps installed on a smart
phone or the system to be displayed on
and operated from the system screen.
Before the Toyota Entune App Suite
Connect can be used, some setup
needs to be performed. ( P.293)
For details about the functions and
services provided by each application,
refer to http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in
Canada, and
http://www.toyotapr.com/entune
in
Puerto Rico.

302
2. Toyota Entune OPERATION
IF A MESSAGE APPEARS ON THE SCREEN
When problems occur with starting the application player, a mes sage will appear
on the screen. Referring to the table below, identify the probl em and take the sug-
gested corrective action.
MessageDisplay conditionsCorrective action
“This feature is unavailable
during an emergency call.”Safety Connect is being im-
plemented.After the Safety Connect call
is finished, perform the opera-
tion again.
“This feature is unavailable
while transferring contacts.”Contacts are being trans-
ferred manually from the
phonebook.When the transfer of contacts
is complete, perform the op-
eration again.
“Unable to connect to a
Bluetooth* phone. For trou-
bleshooting assistance,
please visit the Toyota web-
site or contact your dealer.”
The smart phone cannot be
connected.
Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune

in Puerto Rico, to confirm if
the phone is compatible or
not.
“This feature is unavailable
during a handsfree call.”A hands-free call is in prog-
ress.After the hands-free call is fin-
ished, perform the operation.
“When it is safe and legal to
do so, please ensure your En-
tune App Suite application is
running and logged in on your
phone”
“To use the services, Entune
APP Suite Connect applica-
tion needs to be running on
your phone. For more infor-
mation, please visit
toyota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota Entune App Suite
Connect application cannot
be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune

in Puerto Rico, to confirm if
the phone is Bluetooth
® SPP
compatible or not, and then
activate the Toyota Entune
App Suite Connect
application.
“Communication error.
Please try again.”Communication was discon-
nected.After a few moments, retry
the operation.
*: The Bluetooth
® word mark and logos are registered trademarks owned by Bluetoo th SIG, Inc.