121
6. TIPS FOR OPERATING THE AUDIO/VISUAL SYSTEM
AUDIO/VISUAL SYSTEM
3
ERROR MESSAGES
ModeMessageExplanation
USB
“USB Error”This indicates a problem in the USB memory or
its connection.
“No music files found.”This indicates that no compatible files are in-
cluded in the USB memory.
“No video files found.”This indicates that no video files are included in
the USB memory.
iPod
“iPod Error.”This indicates a problem in the iPod or its con-
nection.
“No music files found.”This indicates that there is no music data in the
iPod.
“Please check the iPod
firmware version.”This indicates that the firmware version is not
compatible. Perform the iPod firmware updates
and try again.
“Unable to authorize the
iPod.”This indicates that it failed to authorize the iPod.
Please check your iPod.
Bluetooth®
audio“Music tracks not support-
ed. Please check your por-
table player.”This indicates a problem in the Bluetooth® de-
vice.
INFORMATION
● If the malfunction is not rectified: Take your vehicle to your Toyota dealer.
302
2. Toyota Entune OPERATION
IF A MESSAGE APPEARS ON THE SCREEN
When problems occur with starting the application player, a mes sage will appear
on the screen. Referring to the table below, identify the probl em and take the sug-
gested corrective action.
MessageDisplay conditionsCorrective action
“This feature is unavailable
during an emergency call.”Safety Connect is being im-
plemented.After the Safety Connect call
is finished, perform the opera-
tion again.
“This feature is unavailable
while transferring contacts.”Contacts are being trans-
ferred manually from the
phonebook.When the transfer of contacts
is complete, perform the op-
eration again.
“Unable to connect to a
Bluetooth* phone. For trou-
bleshooting assistance,
please visit the Toyota web-
site or contact your dealer.”
The smart phone cannot be
connected.
Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico, to confirm if
the phone is compatible or
not.
“This feature is unavailable
during a handsfree call.”A hands-free call is in prog-
ress.After the hands-free call is fin-
ished, perform the operation.
“When it is safe and legal to
do so, please ensure your En-
tune App Suite application is
running and logged in on your
phone”
“To use the services, Entune
APP Suite Connect applica-
tion needs to be running on
your phone. For more infor-
mation, please visit
toyota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota Entune App Suite
Connect application cannot
be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/Entune/
in the United States,
http://www.toyota.ca/entune
in Canada, and
http://www.toyotapr.com/entune
in Puerto Rico, to confirm if
the phone is Bluetooth
® SPP
compatible or not, and then
activate the Toyota Entune
App Suite Connect
application.
“Communication error.
Please try again.”Communication was discon-
nected.After a few moments, retry
the operation.
*: The Bluetooth
® word mark and logos are registered trademarks owned by Bluetoo th SIG, Inc.
