Page 211 of 254

2118-3. What to do if...
4RUNNER_Navi_(U)
8
Phone
■Another Bluetooth® device
is already connected.
Manually connect the cellular
phone you wish to use to this
system. ( P.41)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
® function
on the cellular phone.
■Automatic Bluetooth® con-
nection on this system is
set to off.
Set automatic Bluetooth
® con-
nection on this system to on
when the engine switch is in
ACC or ON. ( P.45)
■Preferred device settings
function on this system is
set to on.
Set preferred device settings
function on this system to off.
( P. 4 6 )
Set the desired cellular phone to
the highest automatic connec-
tion priority. ( P.46)
■Bluetooth® function is not
enabled on the cellular
phone.
Enable the Bluetooth
®function
on the cellular phone.
■Old registration informa-
tion remains on either this
system or the cellular
phone.
Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
( P.43)
■Your vehicle is in a area.
Move to where no longer
appears on the display.
A Bluetooth
® connection
cannot be made.A cellular phone cannot be
connected.
When making/receiving a
call
A call cannot be
made/received.
Page 213 of 254

2138-3. What to do if...
4RUNNER_Navi_(U)
8
Phone
■Notification of
SMS/MMS/E-mail reception
on this system is set to off.
Set notification of
SMS/MMS/E-mail reception on
this system to on. ( P.201)
■Automatic message trans-
fer function is not enabled
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation
display on this system is
set to on.
To turn off the display, set con-
nection confirmation display on
this system to off. ( P.46)
*: The engine switch is in ACC or
ON.
■The cellular phone is not
close enough to this sys-
tem.
Bring the cellular phone closer
to this system.
■Radio interference has
occurred.
Turn off Wi-Fi
® devices or other
devices that may emit radio
waves.
■The cellular phone is the
most likely cause of the
symptom.
Turn the cellular phone off,
remove and reinstall the battery
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s
Bluetooth
® connection.
Disable the Wi-Fi
® connection of
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application
installed on the cellular phone,
carefully check its source and
how its operation might affect
this system.
●For details, refer to the owner’s
manual that came with the cellular
phone.
New message notifications
are not displayed.
In other situations
The Bluetooth
® connection
status is displayed at the top
of the screen each time the
system is activated
*.
Even though all conceivable
measures have been taken,
the symptom status does not
change.
Page 217 of 254
2179-1. Connected services overview
4RUNNER_Navi_(U)
9
Connected services
Content provider
Provides contents to the application server.
Type A: Function achi eved by using a smar t
phone or DCM
Of the functions included with connected services, the Toyota
apps rely on the use of a smart phone or DCM.
Using a smart phone
• Toyota audio multimedia system enables applicable apps
installed on a smart phone to be displayed on and operated from
the screen via a Bluetooth
® (and USB).
Via DCM
• Toyota audio multimedia system enables applicable apps
installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota apps can be
used. ( P.219)
By using a smart phone or DCM
A
Page 218 of 254

2189-1. Connected services overview
4RUNNER_Navi_(U)
Application server
Provides applications to the system or a smart phone.
Smart phone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen
using the data connection of t he connected smart phone or DCM.
System
Content received, via a smart phone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to https://www.toyota.com/connected-services
in the Unit ed States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.c om/connected-services
in Puerto Rico.
The required operations to acti-
vate applications and connect a
smart phone to the system, and
the registration steps for the
connected services are
explained in this section.
■Subscription
Toyota apps do not require an
activation fee or monthly
recurring fees.
Services requiring a separate
contract can also be used.
*
*: For details, refer to
https://www.toyota.com/
connected-services or call
1-800-331-4331 in the United
States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/
connected-services
or call 1-877-855-8377 in Puerto
Rico.
■Availability of function
Toyota apps is available in the
contiguous United States,
Washington D.C., Alaska,
Hawaii, the United States Vir-
gin Islands, Puerto Rico and
Canada.
●Data usage fees may apply while
using Toyota apps. Confirm data
usage fees before using this func-
tion.
●For details regarding operation of
the Toyota apps, refer to
https://www.toyota.com/
connected-services
in the United States,
B
C
D
E
F
Before using the function
Page 226 of 254

2269-2. Connected services operation
4RUNNER_Navi_(U)
9-2.Connected services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”. 3
Follow the steps in “From the
“APPS” button” from step 2 .
( P.226)
From the “APPS” button
1 Press the “APPS” button.
If a specific application screen
is displayed, press the
“APPS” button again.
2 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.226)
: Displays the number of new
notifications for the application
When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
1 Select “Update” on the appli-
cation screen. ( P.226)
To y o t a a p p s
Toyota apps is a function
that enables certain apps
installed on a smart phone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota apps can
be used, some setup needs
to be performed. ( P.219)
For details about the func-
tions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Using Toyota apps
Updating an application
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2279-2. Connected services operation
4RUNNER_Navi_(U)
9
Connected services
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.227)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
( P.227)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.226)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
If a message appears on
the screen
Page 229 of 254
2299-2. Connected services operation
4RUNNER_Navi_(U)
9
Connected services
1 Display the application
screen. ( P.226)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
For details on operating the
keyboard: P. 3 0
1 Display the application
screen. ( P.226)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.158)
4 Say the desired keyword.
Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion
Page 231 of 254

2319-3. Setup
4RUNNER_Navi_(U)
9
Connected services
9-3.Setup
1 Press the “MENU” button.
2 Select “Setup”.
3 Select “Toyota Apps”.
4 Select the desired items to
be set.
Select to set the pop up
reminder for smart phone
data usage. ( P.231)
Select to detect iPhone app
automatically on/off. Select to set the enhanced
mode with connecting USB
device on/off.
• When an iPhone is connected
while this setting is set to “On”,
communication with devices con-
nected to other USB ports may
not be possible. Also, depending
on the device, charging may not
be possible.
Select to reset all setup
items.
The data use notification
pop-up, which indicates that the
system will use an internet con-
nection, can be enabled/dis-
abled.
1 Display the Toyota apps set-
tings screen. ( P.231)
2 Select “Data Usage Mes-
sage”.
3 Change the setting as
desired.
Toyota apps settings
Toyota apps settings can be
changed.
Displaying the Toyota
apps settings screen
Toyota apps settings
screen
A
B
' D W D X V H Q R W L I L F D W L R Q
S R S X S V H W W L Q J V
C
D