2020 TESLA MODEL Y service schedule

2. Self-test of internal ground fault monitoring circuit failed3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for
the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall
Connector.
b.
Remove the face plate and inspect the wiring
terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all
wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made
secure, restore power to the Wall Connector and try charging again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through
your Mobile App.
(CC_a005)
Unable to charge - Wall Connector
GFCI tripped
Disconnect and retry or use
different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path.
Possible Line to ground or Neutral to ground fault.
What to do:
Try again by disconnecting the Wall Connector from the
vehicle and reconnecting. If the problem persists, turn
OFF the circuit breaker servicing the Wall Connector,
wait 10 seconds, turn the circuit breaker ON again, then
try reconnecting the Wall Connector to the vehicle. If the
problem persists, contact Tesla.
(CC_a006)
Unable to charge

(UMC_a017)
Charging speed reduced
High temperature detected by Mobile Connector
High temperature detected by Mobile Connector alerts indicate the outlet used to charge is becoming too warm, so charging has been slowed to protect the
outlet.
This is not typically an issue with your vehicle or your
Mobile Connector, but rather an issue with the outlet. A
warm outlet may be caused by a plug that is not fully inserted, a loose building wiring connection to the outlet, or an outlet that is beginning to wear out.
To regain normal charge speed, make sure your adapter
is fully plugged into the outlet. If charging speed does not return to normal, contact an electrician to inspect the outlet and building wiring connections to the outlet and complete any repairs needed.
If the outlet is worn, it should be replaced with a high-
quality outlet. Consider upgrading to a Tesla Wall
Connector for greater convenience and highest charging speed.
(VCFRONT_a182)
12V battery must be replaced soon
Software updates will not complete
until serviced
The 12V battery has aged or degraded and needs to be
replaced. Until the battery is replaced, vehicle software updates will not complete.
It is recommended to replace the battery at your earliest convenience. In the meantime, continue normal use of the vehicle.
The vehicle is still OK to drive with this alert present, for
a period of time. However, if you continually delay the 12V battery replacement, the vehicle may eventually not have enough power to start or restart.
If the 12V battery is too low to turn on the vehicle or open the doors, follow the instructions in
Jump Starting
the 12V Battery on page 195.
For more information on the battery system, see Battery
Information on page 156.
(VCFRONT_a192)
Electrical system power reduced
Vehicle may shut down
unexpectedly
The electrical system cannot maintain the voltage
required to support all vehicle features.
If you drive the vehicle while this alert is present, certain
features may be disabled or function at a reduced level due to the low voltage. It is also possible the vehicle will
shut down unexpectedly.
Try turning off non-critical features, like seat heaters or
cabin fans, to help the vehicle maintain electrical power
for as long as possible.
Eliminating or reducing usage of non-critical features
may allow the vehicle to reach its destination without
shutting down, although this is not guaranteed.
Schedule service before your next planned drive. The vehicle may shut down unexpectedly or may not restart without service.
(VCSEC_a221)
Air pressure below
recommendation for tires
Check pressure and refill air as
needed
This alert does NOT indicate that there is a flat tire.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of your
tires is at least 20% lower than the recommended cold tire pressure. This recommended pressure should be displayed on the Tire and Loading information label.
See Maintaining Tire Pressures on page 164 for detailed
information on how to keep the tires properly
inflated.
This alert may appear in cold weather because the tire pressure decreases when cold.

reading light: 23
rear seats, adjusting and folding: 26
rear view camera: 69
rear window switches, disabling: 15
recent (Media Player): 136
Recents (navigation): 131
recording videos: 70, 144
regenerative braking: 61
relative speed limit: 117
release notes: 150
restarting the touchscreen: 49
Reverse gear: 51
RFID transponders: 177
roadside assistance: 193
roof racks: 181
rotating tires: 165
Round Trip Energy (navigating): 132
S
safety defects, reporting: 202
safety information: 31, 36, 43
airbags: 43
child seats: 36
seat belts: 31
schedule service: 151
scheduled charging: 160
scheduled departure: 160
using: 160
seat belts: 29, 30, 171
cleaning: 171
in a collision: 30
overview of: 29
pre-tensioners: 30
wearing when pregnant: 30
seat covers: 28
seat heaters: 125, 127
seating capacity: 179
seats: 25, 125
heaters: 125
security settings: 142
sensors: 81
Sentry Mode: 142
service data recording: 199
service intervals: 162
Settings, erasing: 124
shifting gears: 51
Show Calendar Upon Entry: 140
Side Clearance (Summon): 105
side collision warning: 111
slip start: 63
Smart Summon: 108
smartphone: 8, 11
authenticating as a key: 8
removing as a key: 11
Software Reinstall: 149
software reset: 124
software update preferences: 149
software updates: 149
software version: 7
specifications: 181, 183, 185
12V battery: 185
brakes: 183
cargo volume: 183
dimensions: 181
exterior: 181
High Voltage Battery: 185
interior: 181
motor: 183
steering: 183
subsystems: 183
suspension: 185
tires: 185
transmission: 183
weights: 183
wheels: 185
speed assist: 117
Speed Limit Mode: 123
speed limit warning: 117
stability control: 63
starting: 49
steering specifications: 183
steering wheel: 46, 53
adjusting position: 46
adjusting sensitivity: 46
buttons: 46
lights, controlling: 53
scroll buttons: 46
steering, automatic: 89
streaming radio: 135
streaming services: 135
summer tires: 168
Summon: 105
Summon Distance: 105
supercharging: 160
described: 160
idle fees: 160
pay-per-use fees: 160
suspension specifications: 185
Index